2020 Toyota RAV4

The power liftgate hinges on my 2020 Toyota RAV4 have bent and deformed during normal use, and the power liftgate no longer opens or closes properly. I purchased the vehicle new in April 2020. The problem appeared at approximately 49,000 miles. The power liftgate has never been struck or misused. My local Toyota inspected the vehicle and confirmed the hinges are damaged. They quoted approximately $2,600 to repair it. This is a WIDELY reported failure on 2019+ RAV4 models and was the subject of a federal class action lawsuit (Hughes v. Toyota Motor Sales, U.S.A., Inc., N.D. Cal.). Toyota has not issued a recall or extended warranty for this condition, leaving owners to pay upwards of thousands of dollars for repairs to a structural part that is failing under normal use.

NHTSA ID

11776832

Incident

Nov 7, 2026

The contact owns a 2020 Toyota Rav4. The contact stated while driving at various speeds, the vehicle experienced hesitation upon depression of the accelerator pedal. Additionally, while approaching a hill, the vehicle drifted backwards while attempting to accelerate. The failure persisted after several restarts, and several warning lights were illuminated. The vehicle was towed to an independent mechanic and a dealer, and it was confirmed that the transmission had failed and needed to be replaced. The manufacturer was notified of the issue, but the contact was informed that the part to repair the vehicle was on backorder. The failure mileage was approximately 89,000.

NHTSA ID

11775480

Incident

Oct 11, 2026

Mileage

89,000 mi

Vehicle electrical failure when Driving with the automatic start/stop option turned on Vehicle shows a low voltage abnormality that kills all my electrical components including battery, sometimes it happens while driving on the Highway at 70 speed

NHTSA ID

11773959

Incident

Feb 1, 2026

On [XXX], my 2020 Toyota RAV4 underwent brake service at an authorized Toyota dealership in New Jersey. The service included replacement of all four brake pads and both front brake rotors. On [XXX], while driving my [XXX] daughter to school, I experienced a sudden and severe loss of braking capability. The driver’s-side rear brake caliper had completely detached from its mounting assembly, rupturing the brake hose and causing a substantial loss of brake fluid. This failure created an immediate and serious safety hazard, as I was unable to brake normally. Fortunately, I was able to avoid a collision, and no injuries occurred. Police responded to the incident, and the vehicle required towing back to the dealership. Following its inspection, the dealership informed me that the caliper mounting bolts had fallen out due to an improperly calibrated torque wrench used during the previous brake service. This explanation was provided verbally, and I have not received written diagnostic findings or independent confirmation of the cause. I specifically requested that the dealership provide a complete report of the damage before performing repairs. Although the service advisor agreed, the dealership completed the repairs without providing the requested report or notifying me beforehand. The vehicle has since been repaired by the same dealership. I do not know whether the failed components or mounting hardware were preserved and remain available for inspection. Given that this critical braking system failure occurred only three days after service, I am reporting the incident for documentation and evaluation of the safety concern. The dealership’s explanation suggests a possible service-related installation failure rather than an established manufacturing defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11773814

Incident

Oct 26, 2026

Power liftgate hinges separating from body. Lift gate is no longer working as designed, liftgate is inoperable.

NHTSA ID

11773378

Incident

Aug 3, 2026

Subject: Vehicle Safety Complaint – Loose and Wobbling Hood on 2020 Toyota RAV4 XLE I am filing a safety complaint regarding my 2020 Toyota RAV4 XLE. The hood is loose and wobbles excessively. It moves when pressed while closed, appears uneven, and shakes or bounces while the vehicle is in motion. I am concerned that the hood may not be securely latched and could open while driving, creating a serious safety hazard. My vehicle has also undergone front-end accident repairs. I want the hood latch, secondary safety catch, hinges, alignment, mounting hardware, and any components affected by the prior repairs inspected to determine the cause of this issue. I am requesting that Toyota open a formal safety case, document the complaint, investigate whether this condition is a known safety concern, and arrange an appropriate inspection and corrective repair. I would also like Toyota to determine whether the issue is related to a manufacturing defect, a component failure, or the previous front-end repairs. Please provide a case number and written confirmation of the next steps. I am also considering reporting this issue to the National Highway Traffic Safety Administration (NHTSA).

NHTSA ID

11772619

Incident

Oct 26, 2023

Its the sway bar stabilizer bar in the front end of my 2020 rav4 i bought it brand new in 2020. After just 24k miles i had to replace the sway bar now just a few months later ima gonna have to get it back in the shop because its making the same noise as before

NHTSA ID

11766886

Incident

May 18, 2026

While driving on the highway, the vehicle suffered a sudden loss of engine power and went into a low-power/vapor lock state due to severe fuel starvation. This created a major safety hazard by stranding the vehicle on the highway shoulder and exposing occupants to high-speed traffic. Prior to the power loss, there were no advance warning lights until the engine stalled. A diagnostic scan performed immediately following the incident confirmed code P0087 (Fuel Rail/System Pressure - Too Low), along with cylinder misfire codes P030027 and P030100. To allow the vehicle to safely limp home from a remote location, an independent technician cleared the diagnostic trouble codes. An independent scan tool report clearly documented and confirmed the low fuel pressure fault prior to code clearance. The dealership subsequently declined to perform a warranty or recall fuel pump replacement citing the absence of active codes upon arrival, despite receiving the timestamped diagnostic report of the failure. The component has not been inspected by the manufacturer beyond the dealership's initial turn-away, but the vehicle and diagnostic documentation remain available for inspection upon request.

NHTSA ID

11764071

Incident

Aug 19, 2026

Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.