RoadVitals

2020 Toyota RAV4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
634
+4 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 20, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
14 injuries, 0 deaths reported

Overview

Our database contains 634 NHTSA owner-reported complaints for the 2020 Toyota RAV4, most frequently naming the engine, electrical and fuel system categories. 6 safety recalls have been issued covering this model year; and 304 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Dec 20, 2023
999,901 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Toyota Motor Engineering & ManufacturingManufacturer number 23TA15, 23LA03View on NHTSA.gov

AIR BAGS:FRONTAL; STEERING:COLUMN

Nov 25, 2020
161 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
The remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Toyota Motor Engineering & ManufacturingManufacturer number 20TB17/20TA17View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Nov 4, 2020
1,525,742 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & ManufacturingManufacturer number 20TA02, 20LA01View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Sep 14, 2026

While driving on the highway, the vehicle suffered a sudden loss of engine power and went into a low-power/vapor lock state due to severe fuel starvation. This created a major safety hazard by stranding the vehicle on the highway shoulder and exposing occupants to high-speed traffic. Prior to the power loss, there were no advance warning lights until the engine stalled. A diagnostic scan performed immediately following the incident confirmed code P0087 (Fuel Rail/System Pressure - Too Low), along with cylinder misfire codes P030027 and P030100. To allow the vehicle to safely limp home from a remote location, an independent technician cleared the diagnostic trouble codes. An independent scan tool report clearly documented and confirmed the low fuel pressure fault prior to code clearance. The dealership subsequently declined to perform a warranty or recall fuel pump replacement citing the absence of active codes upon arrival, despite receiving the timestamped diagnostic report of the failure. The component has not been inspected by the manufacturer beyond the dealership's initial turn-away, but the vehicle and diagnostic documentation remain available for inspection upon request.

NHTSA ID
11764071
Incident
Aug 19, 2026
Body & structure
Filed Sep 7, 2026

cracking, bending, and failing liftgate hinges and struts.

NHTSA ID
11762621
Incident
Jun 1, 2023
Powertrain (other)
Filed Sep 4, 2026

During summer 2026 i began to notice a noise/whine above 30mph that would only occur when foot is on accelerator. my vehicle has 83k miles on it (me being only owner with routine maintenance). as a responsible owner, i had my dealer do an inspection. after a drive and a listen, they claimed it was a transmission bearing failure and only solution is a $11k transmission replacement, with the commentary "we had a camry in last week with same issue". Being responsible owner, i got a second opinion from an independent shop who also verified "transmission bearing failure, you will need a new transmission. currently the part is on backorder because so many are needing to be replaced and no one should do a replacement with a used transmission". This is not the quality i expected out of toyota -- transmissions should not be needing to be replaced at 83k miles.

NHTSA ID
11762165
Incident
Aug 31, 2026
Body & structure
Filed Sep 4, 2026

The rear liftgate is no longer aligned and does not sit evenly when closed. After noticing the uneven fit, I inspected the liftgate hinges and found that both metal hinge brackets appear to be cracking and splitting at their mounting points. There were no warning lights or messages before the problem appeared. I am concerned that the hinges could fail completely, causing the liftgate to fall unexpectedly, detach from the vehicle, or create a road hazard while driving.

NHTSA ID
11762068
Incident
Sep 4, 2026
Filed Aug 28, 2026

Vehicle was parked in my garage and it was 80° outside. I was standing at the door and heard an explosion. I found out that the rear glass on my RAV4 SUV exploded. Just glad the wife or kids were not standing around the vehicle. I have filed on my insurance and it will be taken care of in a few days by my insurance company.

NHTSA ID
11760387
Incident
Aug 27, 2026
Engine
Filed Aug 26, 2026

"Engine Coolant Bypass Valve failed suddenly on highway (Code P2681-15), risking engine overheat and stall. Toyota acknowledged this defect under CSP 24TE04 but refused assistance due to vehicle having 103,660 miles (just past 100k miles). Failure causes immediate safety and overheating hazard."

NHTSA ID
11759760
Incident
Jun 4, 2026
Powertrain (other)
Filed Aug 18, 2026

**VEHICLE:** 2020 Toyota RAV4 LE **VIN:** [XXX] **CURRENT MILEAGE:** 126,776 miles **PURCHASE DATE:** October 2020 **COMPONENT:** Automatic Transmission (Power Train) **PROBLEM DESCRIPTION:** On XXX, I took my 2020 Toyota RAV4 LE to a transmission specialty shop (TJ'S Transmission Service Inc., Bedford, PA) because the automatic transmission was slipping while driving. The professional diagnosis (Invoice #XXX) confirmed the following stored fault codes: P2681, P2816, P08BA, P2713 The technician also confirmed that the transmission fluid was black and contained metal debris, indicating significant internal wear of clutch/band components. While researching these codes, I found that Toyota previously issued Technical Service Bulletin (TSB) T-SB-0160-18, titled "Transaxle Whine Noise, Harsh Shift, MIL ON, or Reduced Power," which acknowledges these SAME fault codes (P2816, P08BA, P2713, among others) as a known problem in the 8-speed automatic transmission (UA80/UB80 family, manufactured by Aisin). This TSB was officially issued only for the 2017-2018 Highlander and Sienna models, but the 2019 and later RAV4 uses the same transmission family (UB80E/UB80F) for the 2.5L engine, suggesting this is the same design or manufacturing defect that has not been officially acknowledged for this model. This issue represents a safety risk, as unexpected loss of power or transmission slippage while driving (for example, when merging onto a highway or passing) can create a dangerous situation for the driver and other vehicles on the road. I am requesting that NHTSA investigate whether a similar failure pattern exists in other 2019-2021 RAV4 vehicles equipped with this transmission, and that consideration be given to whether Toyota should extend coverage of TSB T-SB-0160-18 (or issue a specific one) to include the RAV4. No repair was performed at this time due to the high estimated cost without warranty coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11757837
Incident
Aug 10, 2026
Interior & seats
Filed Jul 22, 2026

Front driver side door is not locking remotely or with manual door lock button. Door lock is open when driving. And need to be locked with finger.

NHTSA ID
11752052
Incident
Jun 1, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

24TE04

ENGINE

Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

T-SB-0104-21 Rev2

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

T-SB-0106-22 Rev2

ELECTRICAL SYSTEM

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

T-SB-0001-26

ELECTRICAL SYSTEM

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

T-TT-0797-26

ELECTRICAL SYSTEM

Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.

T-SB-0055-24 Rev2

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota RAV4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025873060.2
20241743062.8
20231553061.6
20221451052.0
20213861053.5
2020Viewing6346051.3
20198787052.6
20183313164.0
20173073163.4
20162393162.4
20153044166.7
20141974169.8
20132572161.8
20122605056.6
201128711163.9
201040014161.9
200932715367.0
200857514462.8
20071,00414462.6
200670411256.3
20051415056.7
20041542053.2
20033140141.1
20025270038.3
20013090036.1
2000303058.9
1999615058.6
1998775057.7
1997541046.2
1996471046.0
1995100—
1994400—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.