RoadVitals

2023 Toyota RAV4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
166
+8 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 30, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
20
15 injuries, 0 deaths reported

Overview

Our database contains 166 NHTSA owner-reported complaints for the 2023 Toyota RAV4, most frequently naming the electrical, driver assistance and steering categories. 3 safety recalls have been issued covering this model year; and 122 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION:DISPLAY FUNCTION

Oct 30, 2025
1,024,407 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & ManufacturingManufacturer number 25TB13/25LB06/WRE25View on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Sep 11, 2025
591,377 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
The risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
The remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Toyota Motor Engineering & ManufacturingManufacturer number See Part 573 ReportView on NHTSA.gov

TIRES:VALVE

Jul 11, 2023
195 units potentially affected
The defect: Gulf States Toyota, Inc. (GST) is recalling certain 2023 Toyota RAV4 vehicles equipped with 17" black alloy accessory wheels. During installation of the alloy wheels, the tire valve stem may have been improperly installed or damaged. In addition, the load carrying capacity label may state the incorrect weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: A damaged or improperly installed valve stem may allow air to leak and/or the tires to be underinflated, increasing the risk of tire failure and a crash.
The remedy: Dealers will inspect and, if necessary, replace the wheel valve stems and replace the load carrying capacity modification labels, free of charge. Owner notification letters were mailed on August 18, 2023. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 23R1.
Gulf States Toyota, Inc.Manufacturer number 23R1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectrical
Filed Nov 9, 2026

SAFETY RISK!!!! Component: Forward Collision Avoidance / Lane Departure / Electrical System / Exterior Lighting Description: While driving my 2023 Toyota RAV4 XSE, the dashboard suddenly displayed simultaneous critical safety errors: "Front Camera Unavailable," "RSA Malfunction" (Road Sign Assist), and "Pre-Collision System (PCS) Malfunction." Recently, the "Headlight System Malfunction" warning also triggered because the Automatic High Beam (AHB) system relies on the same sensor. An official diagnosis by a certified Toyota dealership confirmed Diagnostic Trouble Code (DTC) C1A9447: Image processing microcomputer in front recognition camera watchdog/safety MCU failure. The dealership confirmed this is an internal component hardware failure requiring a full camera replacement and ADAS calibration. Safety Risk: This manufacturing defect completely disables the vehicle’s Pre-Collision System, entirely removing automated emergency braking, lane-keep safety features, and automatic high-beam headlight safety controls without warning. Driving without automated emergency braking puts the driver, passengers, and surrounding traffic at an immediate risk of an unmitigated collision. Toyota is aware of these microcomputer watchdog failures via internal Technical Service Bulletins but is forcing consumers to pay over $2,100 out-of-pocket to repair a failed factory safety module. A formal safety investigation and recall are urgently required to address this widespread component defect.

NHTSA ID
11776896
Incident
Nov 6, 2026
Driver assistanceFuel system
Filed Nov 9, 2026

Was pulling up to park in a space inside a parking garage. To properly be within the parking space, one had to park a little bit on a slanted slope so as I was turning the car to the right side, to park, I went to tap the gas pedal to ensure I had enough momentum to properly be parked within the parking space. When I tapped the gas pedal, the car accelerated with a lot more speed and momentum than I anticipated. The car slammed into the wire wall and the inside wall of the parking garage. The anti-collision features did not activate and the acceleration achieved was disproportionate to the amount of pressure on the gas pedal. Luckily no one was harmed and no other vehicles were damaged. I don't recall seeing any type of warning or alert during this event. I believe the car was going from EV mode to Non-EV mode and that caused the sudden unexpected acceleration. The vehicle is currently at a collision center for repairs but I wanted to report this incident as I do not believe it was driver error, I do believe that this vehicle had a few components fail.

NHTSA ID
11776836
Incident
Oct 28, 2026
ElectricalVisibility
Filed Oct 27, 2026

A 2023 Toyota RAV4 Hybrid XSE, purchased October 17, 2023, has experienced serious, recurring safety-related electronic failures for more than two years. The rearview backup camera intermittently displays a completely black image, even while other camera display functions remain operational. The multimedia/navigation screen also malfunctions or goes black while driving, causing navigation directions to disappear unexpectedly. These failures create dangerous conditions. Loss of the backup camera compromises a critical safety feature when reversing, particularly around pedestrians and children. Unexpected display failures while driving can cause dangerous distractions and increase the risk of a collision, serious injury, or death. Toyota's authorized dealership technicians have PERSONALLY WITNESSED these malfunctions. Despite repeated service attempts on April 16, 2025; September 24, 2025; September 1, 2026; and October 2, 2026, the vehicle has NEVER been permanently repaired. The dealership repeatedly returns the vehicle with the same problems unresolved or recurring. Only after escalation did Toyota suddenly claim to have identified a possible repair. However, the earliest available appointment with a loaner vehicle is November 24, 2026. After years of unsuccessful repairs, this is completely unacceptable. NHTSA Safety Recall #25V744000 describes the same type of blank or frozen rearview camera malfunction. This vehicle exhibits substantially similar symptoms. An urgent investigation is requested to determine whether the same or a related defect affects additional vehicles. Photographic evidence, multiple videos, and service records document these failures. IMMEDIATE ACTION IS REQUESTED. After years of unsuccessful repairs and continued safety concerns, manufacturer intervention and consideration of a replacement vehicle or repurchase are warranted. This dangerous situation should not continue until someone is seriously injured.

NHTSA ID
11773989
Incident
Oct 2, 2026
Visibility
Filed Oct 22, 2026

The rear fixed panoramic roof glass panel spontaneously shattered while driving on the highway at 70 mph with no external impact or road debris present. The shattering sounded like a gunshot. The sliding panel below the glass was closed at the time, but this could have been a major safety issue if it was open and glass shattered into the vehicle and hit the driver. The roof glass was inspected by the collision center and our insurance company covered it as a comprehensive claim with zero evidence of a collision or impact. There was no warnings prior to failure of the glass.

NHTSA ID
11773053
Incident
Sep 26, 2026
Electrical
Filed Oct 21, 2026

The contact owns a 2023 Toyota Rav4. The vehicle was previously taken to the dealer to be repaired under NHTSA Campaign Number: 25V595000 (Electrical System); however, the dealer repeatedly delayed the repair due to parts availability issues. The dealer kept the vehicle for the duration due to the instrument panel failing. Once the parts had arrived and the repairs started, the dealer declined to complete the recall repair because the vehicle had accumulated too many miles. The failure mileage was 126,293.

NHTSA ID
11772735
Incident
Aug 3, 2026
Mileage
126,293 mi
Body & structure
Filed Oct 20, 2026

My daughter was driving it on the interstate and I was the passenger. When she got up to 60MPH, the hood of the car began a slight vibration. When she got up to 70MPH, the hood began to flutter. As soon as possible, she exited the interstate so that I could be sure the hood was closed properly. It was, but it was still possible to press down on the hood. Though I've had the car two years, most of my driving is local with speed limits far below 60MP. The few times I've been on open highway, I can't see the hood seated in the driver's seat...I am short. I've found information on the Internet that this is a known issue with Rav4's in a certain year range. I have NOT been able to find out if it is only some Rav4's in those years or all models. I feel this is a safety issue....what is to keep the hood from flying open or OFF at highway speeds? Is the buyer expected to drive under 60MPH for the life of the vehicle? This defect WAS NOT disclosed when I purchased the car in 2024.

NHTSA ID
11772323
Incident
Mar 28, 2024
ElectricalEngine
Filed Oct 17, 2026

While in stop and go traffic during heavy rain, vehicle stalled and would not restart. After several attempts, it did restart but ran very rough. A couple days before, a red warning light came on for the steering system, also during a rain event.

NHTSA ID
11771772
Incident
Oct 16, 2026
Brakes
Filed Oct 15, 2026

Vehicle produces a plastic-sounding grinding noise from the brake area whenever the vehicle rolls over a rough or uneven road surface while braking. This has occurred since purchase of the vehicle and continues to occur as of current mileage (approximately 45,000 miles). The noise is distinct from normal brake pad wear squeal -- it sounds like a hard plastic component grinding or rattling, correlated specifically with braking over bumps/uneven pavement rather than constant or speed-dependent. The dealer has not yet inspected this specific complaint. Other owners of the same model year have filed similar NHTSA complaints describing brake grinding/squealing noise beginning well under 10,000 miles, with one referencing a technical service bulletin for brake noise on 2019-2023 model year vehicles of this make/model, suggesting this may be a widespread condition rather than an isolated defect.

NHTSA ID
11771402
Incident
Oct 15, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

26TC03

ENGINE

TECHNICAL INSTRUCTIONS FOR EMISSION NONCOMPLIANCE RECALL 26TC03 Certain 2022 – 2025 Model Year RAV4 Incorrect Mass Air Flow Sensor Reading

26TC03

ENGINE

In wet conditions, water contacting the radiator in the subject vehicles after idling for an extended period can create steam that can cause an incorrect engine sensor reading. This can lead to a warning light, a rough-running engine, or a potential engine stall while idling or operating at low speeds.

26TC03

ENGINE

TECHNICAL INSTRUCTIONS FOR EMISSION NONCOMPLIANCE RECALL 26TC03 Certain 2022 – 2025 Model Year RAV4 Incorrect Mass Air Flow Sensor Reading

26TC03

ENGINE

TECHNICAL INSTRUCTIONS FOR EMISSION NONCOMPLIANCE RECALL 26TC03 Certain 2022 – 2025 Model Year RAV4 Incorrect Mass Air Flow Sensor Reading

26TC03

ENGINE

In wet conditions, water contacting the radiator in the subject vehicles after idling for an extended period can create steam that can cause an incorrect engine sensor reading. This can lead to a warning light, a rough-running engine, or a potential engine stall while idling or operating at low speeds.

T-SB-0029-26

ELECTRICAL SYSTEM

A new head unit software update is available for 2023 – 2024 model year RAV4, RAV4 Hybrid, and RAV4 Prime vehicles equipped with Toyota Multimedia (earlier than version 1861). This software update includes the following improvements: • Usability of CarPlay® exit. • User Profile. • User interface. • Cloud navigation. • Intelligent assistant voice recognition. • Bug fixes.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota RAV4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025983062.3
20241773062.0
2023Viewing1663061.5
20221501051.8
20213901052.9
20206416051.2
20198877052.7
20183333163.6
20173083163.1
20162393162.4
20153054166.3
20141984168.9
20132572161.0
20122605056.6
201128711163.5
201040014161.9
200932715366.6
200857514462.8
20071,00414462.4
200670511256.3
20051415056.7
20041542053.2
20033150141.9
20025270038.3
20013090036.1
2000303052.1
1999615058.6
1998775057.7
1997541046.2
1996471046.0
1995100—
1994400—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.