RoadVitals

2023 Cadillac Escalade

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
146
+5 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 24, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
2 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
2 injuries, 0 deaths reported

Overview

Our database contains 146 NHTSA owner-reported complaints for the 2023 Cadillac Escalade, most frequently naming the engine, powertrain (other) and electrical categories. 4 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 855 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Apr 24, 2025
597,571 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
The risk: Engine failure increases the risk of a crash.
The remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
General Motors, LLCManufacturer number N252494000View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

Sep 12, 2024
449,671 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
The risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
The remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
General Motors, LLCManufacturer number N242447990View on NHTSA.gov

SUSPENSION:REAR

Sep 20, 2023
189 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
The risk: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
The remedy: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
General Motors, LLCManufacturer number N232415910View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA26005OpenEngineering Analysis

Loss of motive power due to engine failure post recall remedy

Opened Aug 20, 2026

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE
EA25007OpenEngineering Analysis

Loss of motive power due to engine failure

Opened Oct 23, 2025

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
RQ26001ClosedRecall Query

Loss of motive power due to engine failure post recall remedy

Opened Jan 16, 2026
Closed Aug 20, 2026

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI will close this RQ and continue to investigate complaints of post-remedy engine failure for Recall 25V-274 as part of an Engineering Analysis (EA26005). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE
PE25001ClosedPreliminary Evaluation

Loss of motive power due to engine failure

Opened Jan 16, 2025
Closed Oct 23, 2025

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALLed to recall 25V274

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Nov 7, 2026

The motor is making lots of weird noises and idling weird. This motor was replaced due to the L87 motor recall and sounds like it’s going to fail again.

NHTSA ID
11776441
Incident
Nov 6, 2026
Engine
Filed Nov 2, 2026

After the recall and switching to the new oil viscosity, the 6.2 ltr engine still quit working! Dealership said bearings seized up and metal shavings were found in the oil.

NHTSA ID
11775276
Incident
Oct 28, 2026
Engine
Filed Oct 30, 2026

The contact owns a 2023 Cadillac Escalade. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the repair failed to prevent a failure from occurring. The contact stated that while driving at higher speeds, the vehicle suddenly lost automotive power. The vehicle was towed to the same local dealer where the engine was replaced twice, and the engine failure was confirmed. The manufacturer was made aware of the failure by telephone, and a case was filed. The failure mileage was approximately 60,000.

NHTSA ID
11774624
Incident
Aug 19, 2026
Mileage
60,000 mi
Engine
Filed Oct 19, 2026

I am reporting a catastrophic engine failure on my 2023 Cadillac Escalade with the 6.2L L87 V8 engine (currently at 106,000 miles). The engine suffered sudden engine failure while driving / stalling, creating an immediate traffic hazard. The vehicle was towed to an authorized Cadillac dealership in Louisiana, where it has remained completely unrepaired for 60 consecutive days. The dealership claims they cannot repair the safety defect because they are "short-staffed." This vehicle’s failure directly matches the systemic manufacturing defects currently under investigation by the Office of Defects Investigation in Engineering Analysis EA26005. The manufacturer's inability to provide a timely repair through its dealer network leaves a known safety hazard unresolved.

NHTSA ID
11772266
Incident
Aug 19, 2026
Engine
Filed Oct 15, 2026

Vehicle passed the L87 V8 recall inspection, but subsequently suffered sudden engine failure/knocking.

NHTSA ID
11771482
Incident
Oct 15, 2026
Engine
Filed Oct 6, 2026

Around May 2025; we noticed a ticking/knocking noise coming from our engine. We popped the hood, confirmed the noise was coming from somewhere in the engine. Shut the vehicle off, noticed that the drive belt was significantly damaged/frayed. Brought it to the dealership - they we were informed that our engine had failed related to the GM 2025 recall. Engine was replaced at 68,500 miles with new engine. October 2026, around approximately 103,000 miles, we heard the same ticking/knocking noise coming from the engine. Again, popped the hood & found the drive belt to once again be destroyed, this time even worse from our perspective. Cracked in several places, frayed edges along several sections. Had the vehicle towed back to the same dealership the following day (Monday). Service advisor let us know the next day that the engine had "internal failure." Per the technician, "crankshaft bearing failure - premature wear, oil pressure collapse, and destruction of the main and rod bearings."

NHTSA ID
11769372
Incident
Oct 4, 2026
Powertrain (other)
Filed Oct 2, 2026

The engine stalled in the middle of an intersection ([XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11768600
Incident
Mar 12, 2026
Engine
Filed Sep 30, 2026

I received a recall notice for catastrophic engine failure on my 2023 Cadillac Escalade sport platinum. I took it into Cable Dahmer Caddy Sales. They ran a test and added a thicker oil. My check engine light turns on roughly every 40 to 60 days and I take it to get service and it usually comes back with no error but why is the check engine light keep popping on and flashing. I’ve been reading about this catastrophic engine failure on the 6.2 V8 engine that’s in my vehicle and adding the thicker zero40 oil and running premium which nothing lower than 91 goes in my vehicle is just buying me time until I’m outside of my factory warranty. And on this website it says that no recalls have been repaired but is adding thick oil repair or as it’s being stated just a fix and draws out the eventual catastrophic engine failure. I’m just assuming that that’s going to happen as soon as my car is out of Warranty is there anyway we can get this tracked correctly on the website that shows that my vehicle does not have that particular engine that ceases up and fails and could I get a better explanation why my check engine light continues to come on and the dealership says there’s no issue they couldn’t get it to misfire again thanks

NHTSA ID
11768006
Incident
Dec 31, 1969

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIT6015D

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

PIT6564

Beginning with 2026 model year production, the floor console/armrest lamp design was changed by removing the tilt-switch ball. As a result, the lamp remains illuminated when the floor console compartment lid is closed. The BCM turns the lamp off after the ignition is switched off to prevent battery rundown. This PI is to inform dealers of the change in the lamp and operation of the lamp following repairs.

PIT6110L

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

PIT6477D

This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool

PIT6457C

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Escalade by model year
YearComplaintsRecallsInvestigationsIssue Index
2027200—
2026403159.3
2025211250.3
2024522460.6
2023Viewing1464465.0
2022864470.4
2021809572.7
2020142064.5
2019250052.4
2018221044.1
2017512053.4
2016894162.4
2015989163.4
2014202162.1
2013194161.5
2012203155.3
2011496151.1
2010383149.6
2009585153.0
20081364358.1
20072304362.1
2006192041.5
2005434056.3
2004694056.9
2003816156.6
20021153362.1
2001313—
2000714362.2
1999395461.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.