RoadVitals

2025 Cadillac Escalade

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Jun 1, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 14, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 14 NHTSA owner-reported complaints for the 2025 Cadillac Escalade, most frequently naming the engine, electrical and powertrain (other) categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 422 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine838.1%
  • Electrical523.8%
  • Powertrain (other)29.5%
  • Other / unspecified14.8%
  • Steering14.8%
  • Brakes14.8%
  • Suspension14.8%
  • Driver assistance14.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

WHEELS:HUB

May 14, 2026
2,457 units potentially affected
The defect: General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalade ESV, Chevrolet Suburban 1500, Tahoe, GMC Yukon, and Yukon XL vehicles with 24-inch wheels. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time.
The risk: A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 14, 2026.
General Motors, LLCManufacturer number N262554630View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE25001ClosedPreliminary Evaluation

Loss of motive power due to engine failure

Opened Jan 16, 2025
Closed Oct 23, 2025

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALLed to recall 25V274

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngineSuspension
Filed Jun 1, 2026

I am filing a safety complaint regarding my 2025 Cadillac Escalade, which experienced a catastrophic engine failure while being driven on a public roadway with approximately 13,000 miles on the vehicle. While traveling from [XXX] to [XXX] , the vehicle suddenly lost power while in motion. A warning message appeared stating “Press to Start Again.” The engine shut off completely while driving, causing an immediate loss of propulsion. The vehicle went into neutral, and I was forced to maneuver to the side of the road to avoid a potentially dangerous situation. Once stopped, the vehicle would not restart. Multiple attempts were made using both the push-button ignition and key fob remote start, but the vehicle remained inoperable. The vehicle was towed and later diagnosed as requiring a complete engine replacement despite being less than one year old. I believe this is a serious safety defect because the vehicle lost power without warning while being driven. Had this occurred in heavier traffic, while crossing an intersection, merging, or traveling at higher speeds, it could have resulted in a serious accident, injury, or death. This was not the first major issue with this vehicle. Within weeks of taking delivery, multiple components required repair or replacement, including: • Complete replacement of the camera system due to defective cameras • Replacement of a defective lighting component • Transmission failure concerns • Cylinder #2 misfire issues The repeated failures of major vehicle systems, culminating in a complete engine failure and loss of propulsion while driving, raise serious concerns about the safety and reliability of this vehicle. Additionally, after the engine failure, the vehicle could not be placed into neutral and had to be dragged onto a tow truck, causing damage to the tires and raising concerns about emergency roadside recovery procedures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11741395
Incident
May 31, 2026
Exterior lighting
Filed May 27, 2026

The driver-side headlight on my 2025 Cadillac Escalade failed while the vehicle was still under factory warranty. This is a critical safety component that significantly reduces nighttime visibility and creates a safety risk for both myself and other drivers on the road. The vehicle was inspected by an authorized GM/Cadillac service center, and the failure was confirmed. The warranty repair was approved; however, the replacement part has been placed on national backorder with no reasonable repair timeframe provided. I have now been dealing with this unresolved safety-related issue for nearly three weeks. Because the headlight assembly is a major safety component, the vehicle may not be safe or practical to operate at night or during poor weather conditions. Prior to the failure, there were warning/error messages related to the headlight system appearing on the dashboard. The problem has been reproduced and confirmed by the dealer. The failed component should be available for inspection upon request through the servicing dealership. My concern is not only the headlight failure itself, but also the inability of the manufacturer to provide timely replacement parts for a critical safety-related system on a nearly new vehicle. This creates an ongoing safety concern and prolonged loss of use of the vehicle.

NHTSA ID
11740405
Incident
May 18, 2026
Engine
Filed May 27, 2026

On XXX, I was driving my 2025 Cadillac Escalade (6.2L engine) on [XXX] , at 55 mph in a construction zone. The right lane had a cement barrier one foot from the yellow line, eliminating any shoulder, and the left side had only a narrow berm before the median. Without any prior warning, I heard a loud “pop” and felt a jolt. Immediately, the check engine light illuminated, the vehicle went silent, and it began to coast. A message appeared instructing me to press “start” to start the vehicle. The battery remained operational, but the engine was unresponsive. I had not struck any object. I activated my hazard lights and, because I could not pull to the right due to the barrier, I coasted across lanes into the median. I could not exit the vehicle to safety due to location of the vehicle and the construction on both the north and southbound lanes of the highway as well as concrete barriers. The vehicle would not restart and could not be shifted into neutral, requiring specialized towing. Police responded and positioned a patrol car behind me due to the dangerous location. I could not safely exit the vehicle. The tow truck had to block the left lane to remove the vehicle. The vehicle was towed to Medina Auto Mall. The service technician advised this is “more likely than not” the same 6.2L engine failure subject to recall in 2021–2024 GM vehicles. However, the vehicle cannot be diagnosed for 3–4 weeks due to backlog. If confirmed, an engine replacement may take several months. The vehicle has approximately 11,500 miles, has run perfectly with no prior issues, and was properly maintained, including an oil change performed by the selling dealer, VanDevere Cadillac (Akron, Ohio). This sudden loss of propulsion on a highway in a construction zone created a serious safety risk, including the risk of a high-speed rear-end collision resulting in injuries to myself and other drivers. It was a frightening situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11740376
Incident
May 23, 2026
ElectricalOther / unspecified
Filed May 6, 2026

The contact owns a 2025 Cadillac Escalade. The contact stated that while driving approximately 5 MPh, attempting to make a left turn in the snow, the vehicle prompted them to activate the skid protection mode. After activating the Skid Protection mode, the vehicle began to lose power and shut down. The contact placed the vehicle in neutral and coasted to the side of the road. The contact waited before restarting the vehicle and continued to drive. While driving, the contact noticed the speedometer showed 120 MPH; however, they were only going about 30 MPH—the warning for transmission failure and other lights illuminated. The vehicle was taken to the dealer, who diagnosed the issue as the computer disconnecting due to the weather. The dealer had reported the issue to the manufacturer in an attempt to prevent the failure from occurring again. The manufacturer was not made aware of the issue. The failure mileage was approximately 21,952.

NHTSA ID
11735980
Incident
Mar 27, 2026
Mileage
21,952 mi
Powertrain (other)
Filed Mar 17, 2026

The engine suffered catastrophic failure, piston number six 6and connecting rod broke in pieces and made a hole on the block. This is a L 87 engine 6.2 L.

NHTSA ID
11725048
Incident
Mar 13, 2026
Engine
Filed Feb 17, 2026

The contact owns a 2025 Cadillac Escalade. While driving 55 MPH on the highway, the vehicle experienced sudden and catastrophic engine failure. The contact was able to pull over safely onto the service road. The oil pressure and temperature messages were displayed at the time of the failure. Upon research, the failure was linked to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The vehicle was towed to an independent mechanic. The vehicle was later towed to the local dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about a buyback; however, the manufacturer declined to buy back the vehicle. The failure mileage was approximately 12,000. The VIN was not available.

NHTSA ID
11718447
Incident
Feb 1, 2026
Mileage
12,000 mi
Engine
Filed Jan 23, 2026

I PURCHASED A 2025 CADILLAC ESCALADE IN APRIL 2025 AND IGOT 9300 MILES AND THE LIFTER NOISE IS LIKE TYPE WRITER THAT SPEEDS UP WITH ACCELERATION AND THE TAPING IS LOUD I CAN NOT DRIVE IT ANYMORE BECAUSE I DONT WANT TO BE STRANDED IN THE MIDDLE OF NOWHERE

NHTSA ID
11713031
Incident
Jan 6, 2026
Driver assistanceElectrical
Filed Jan 12, 2026

I am reporting serious and repeated safety defects involving loss of vehicle control in my 2025 Cadillac Escalade Sport Platinum. The vehicle has experienced multiple incidents of uncommanded braking (“phantom braking”) while driving at approximately 45 mph with no driver input and no obstacles present. The vehicle has also slammed on the brakes while reversing into a parking space, then became locked and would not move until shifted into PARK and reset, leaving me stuck in the roadway. In another incident, while stopped at a traffic light with the vehicle in DRIVE, the vehicle shifted itself into PARK without any driver input. Additionally, the vehicle has produced uncommanded system activity while powered off overnight, followed by a “Service 4 Wheel Drive” warning. These incidents represent loss of vehicle control and create a serious risk of collision, injury, or death. The issues have occurred multiple times, are intermittent, and have not been repaired despite dealer inspection. The vehicle is unsafe to operate.

NHTSA ID
11710385
Incident
Sep 1, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6110K

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

PIT6446A

This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

PIT5099J

PI to help diagnose A/C concern

PIT5509N

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

663.20

• Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.

662.30

• Updates to reduce unnecessary service messages in the driver display

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Escalade by model year
YearComplaintsRecallsInvestigationsIssue Index
2026153053.6
2025Viewing141147.6
2024432360.4
20231254363.8
2022734371.3
2021609471.6
2020132065.2
2019250052.5
2018211044.5
2017502052.8
2016884163.5
2015959162.8
2014202162.2
2013174156.1
2012203155.3
2011496151.1
2010383149.6
2009585155.3
20081364358.1
20072304363.4
2006192041.5
2005434056.3
2004694056.9
2003816156.6
20021153363.7
2001313
2000714362.2
1999395461.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.