SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
2017 Cadillac Escalade
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 50 NHTSA owner-reported complaints for the 2017 Cadillac Escalade, most frequently naming the engine, powertrain (other) and electrical categories. 2 safety recalls have been issued covering this model year; and 1,442 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2017 | 1 | 1 |
| Oct 2017 | 2 | 3 |
| Jan 2018 | 1 | 4 |
| Jun 2018 | 1 | 5 |
| Aug 2018 | 1 | 6 |
| Feb 2019 | 2 | 8 |
| Mar 2019 | 1 | 9 |
| May 2019 | 1 | 10 |
| Jun 2019 | 1 | 11 |
| Jul 2019 | 2 | 13 |
| Sep 2019 | 1 | 14 |
| Oct 2019 | 1 | 15 |
| Jul 2020 | 1 | 16 |
| Nov 2020 | 1 | 17 |
| Dec 2020 | 1 | 18 |
| Jul 2021 | 2 | 20 |
| Nov 2021 | 1 | 21 |
| Mar 2022 | 1 | 22 |
| Jun 2022 | 1 | 23 |
| Jul 2022 | 1 | 24 |
| Oct 2022 | 1 | 25 |
| Nov 2022 | 1 | 26 |
| Mar 2023 | 1 | 27 |
| Apr 2023 | 1 | 28 |
| Jun 2023 | 2 | 30 |
| Jan 2024 | 1 | 31 |
| Jul 2024 | 1 | 32 |
| Dec 2024 | 1 | 33 |
| Feb 2025 | 1 | 34 |
| Mar 2025 | 2 | 36 |
| Apr 2025 | 2 | 38 |
| May 2025 | 2 | 40 |
| Jul 2025 | 4 | 44 |
| Jan 2026 | 1 | 45 |
| Feb 2026 | 1 | 46 |
| Mar 2026 | 1 | 47 |
| Apr 2026 | 1 | 48 |
| May 2026 | 1 | 49 |
| Jul 2026 | 1 | 50 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine2230.6%
- Powertrain (other)1216.7%
- Electrical912.5%
- Brakes912.5%
- Driver assistance79.7%
- Body & structure34.2%
- Suspension22.8%
- Steering22.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; SEAT BELTS:PRETENSIONER
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The transmission gear make noise when the gear shift and the engine have loud noise tick tick inside the engine . I’m feel not safe to drive and feel very stressful of my car .i can’t sleep due to car not safe drive
- NHTSA ID
- 11749846
- Incident
- Oct 1, 2025
The vehicle has experienced premature factory paint and clear coat delamination across the main roof panel structure. This is not cosmetic weathering; it is a latent factory application defect where the clear coat chemically failed to bond to the substrate. The resulting delamination has left raw structural metal exposed, leading to rapid substrate oxidation and structural degradation of the roof panel sheet metal. The advanced delamination and corrosion have directly compromised the sealing integrity of the roof-mounted GPS/emergency communication antenna and the structural integrity of the roof rack mounting tracks. Water intrusion through the compromised factory finish risks shorting out emergency telematics, causing electrical fires in the headliner, or causing a structural failure of aftermarket cargo crossbars at highway speeds, creating a severe road hazard for vehicles traveling behind me. This is a known, widespread manufacturing flaw originating from the Arlington Assembly Plant affecting 2015-2020 GM full-sized platforms, requiring a total structural strip and repaint to resolve. General Motors has issued no recall or remedy for this latent safety and structural defect.
- NHTSA ID
- 11739170
- Incident
- May 19, 2026
Engine misfire, AFM lifter collapse, defective AFM/DOD lifter technology. The three diagnosis I have had done to check for multiple opinions have all come back the same with a collapsed AFM lifter causing camshaft damage, overall failure of an AFM/DOD deactiviating lifter in the 6.2L L86 engine leading to engine damage. It is available for inspection. The problem has been confirmed by multiple independent service providers and confirmed to be an issue in ongoing litigation against GM. It was initially diagnosed by a mobile mechanic and then taken to a independent service mechanic who confirmed the initial diagnosis. It was then confirmed again by a third party independent mechanic. The engine light did not appear until the noise started and what I now know as when the lifters failed, at which after my vehicle alerted me with the engine light. When the problem first occurred, I was driving around 35 MPH down a public road, I had to immediately slow down and pull over. I then limped the vehicle to a safe destination where the mobile mechanic was able to check it out. Luckily, I was not going high speeds and the public road I was driving on was not busy so I was able to pull over safely upon the issue the start of the warning lamp flashing. The engine component failure would have been a much higher safety risk for myself and others if I was driving on a busy road or highway. I have spoke with both GM and Cadillac, they are aware of this defect, yet refuse to provide relief. I have been quoted $13,000-$17,000 to begin repairs to the engine.
- NHTSA ID
- 11733767
- Incident
- Apr 8, 2026
My 2017 Cadillac Escalade with the 6.2L V8 engine experienced AFM (Active Fuel Management) valve lifter failure. While driving on the freeway the vehicle began stuttering and shaking violently, and it felt as though I had lost control of the vehicle. The check engine light illuminated and diagnostic codes P0300 (random misfire) and P0304 (cylinder 4 misfire) were found. The vehicle was confirmed by a Cadillac dealership to have collapsed AFM lifters on the right side, a faulty valve lifter oil manifold (VLOM), and a broken exhaust bolt requiring extraction. The engine was also showing slightly low compression at times and making noise on cylinder 4. This is a known defect in GM's AFM system across multiple model years. The failure poses a serious safety risk as the stuttering, shaking, and sudden loss of engine power occurred unexpectedly at freeway speeds, significantly reducing my ability to safely control the vehicle. The repair has been confirmed and quoted by an authorized Cadillac dealership. The vehicle is available for inspection upon request.
- NHTSA ID
- 11724347
- Incident
- Mar 3, 2026
The 6.2 L engine on my 2017 Cadillac Escalade failed at around 97,000 miles. I took it to Heritage Cadillac dealership for a diagnostic check and had it repaired. The engine had a broken engine rod and lifters damage to the engine. I had the engine repaired at the dealership but a few weeks later I heard rattling noise coming from the engine. I took it back and told I would need a another engine due to complete engine failure. Prior to my engine failure around 55,000 miles, I reported to the same dealership service department that I noticed the engine would give me a rough idle occasionally and burn more gas whenever it happened. I was told it was nothing they could do because the check engine light wasn't on.
- NHTSA ID
- 11719885
- Incident
- May 31, 2025
System that failed/malfunctioned: power steering (EPS) system How was your safety or the safety of others put at risk? Power steering went out while driving. Steering wheel immediately became stiff and made it extremely to turn the wheel in either direction. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was confirmed at an independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Others. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were NO warning messages or other symptoms prior to failure.
- NHTSA ID
- 11710220
- Incident
- Nov 22, 2025
I am writing to formally report an unresolved issue involving a 2015 Cadillac Escalade that I purchased from a Toyota dealership less than one year ago. The vehicle has experienced a complete engine failure, and I am currently left with a non-drivable vehicle and a loan balance of approximately $30,000. Shortly after the engine failure, I took the vehicle to two different certified repair shops, one of which was a Cadillac service center. Both informed me that the engine is beyond repair and advised me to return the vehicle to the selling dealership due to the short time since purchase. I attempted to return to the Toyota dealership to seek a resolution or possibly trade in the vehicle. However, they informed me that the engine is now inoperable, and they declined to offer assistance. Despite repeated phone calls and emails requesting to speak with a manager, I have not received any response to date. I have also been informed that replacing the engine would cost approximately $17,000, while the current value of the vehicle is around $18,000. This puts me in an extremely difficult position—paying off a $30,000 loan on a vehicle that I cannot drive or repair affordably. The dealership arranged my financing and is fully aware of my financial obligations. I believe they should take some level of responsibility for selling me a vehicle that failed so quickly, especially given that I purchased it less than a year ago. I am seeking assistance from the DMV to help resolve this issue. I believe there may have been negligence or lack of proper disclosure at the time of sale, and I request a formal investigation into this matter. I am also open to mediation or any recommended steps to hold the dealership accountable and find a fair resolution. Please advise on the appropriate next steps or documentation you may need from me to proceed with this complaint. Thank you for your attention to this matter. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
- NHTSA ID
- 11675147
- Incident
- May 23, 2025
At 86,000 miles my 6.2 engine had to be rebuilt. Costing $14,000
- NHTSA ID
- 11674824
- Incident
- Jun 2, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
PI to help diagnose A/C concern
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 15 | 3 | 0 | 53.6 |
| 2025 | 14 | 1 | 1 | 47.6 |
| 2024 | 43 | 2 | 3 | 60.4 |
| 2023 | 125 | 4 | 3 | 63.8 |
| 2022 | 73 | 4 | 3 | 71.3 |
| 2021 | 60 | 9 | 4 | 71.6 |
| 2020 | 13 | 2 | 0 | 65.2 |
| 2019 | 25 | 0 | 0 | 52.5 |
| 2018 | 21 | 1 | 0 | 44.5 |
| 2017Viewing | 50 | 2 | 0 | 52.8 |
| 2016 | 88 | 4 | 1 | 63.5 |
| 2015 | 95 | 9 | 1 | 62.8 |
| 2014 | 20 | 2 | 1 | 62.2 |
| 2013 | 17 | 4 | 1 | 56.1 |
| 2012 | 20 | 3 | 1 | 55.3 |
| 2011 | 49 | 6 | 1 | 51.1 |
| 2010 | 38 | 3 | 1 | 49.6 |
| 2009 | 58 | 5 | 1 | 55.3 |
| 2008 | 136 | 4 | 3 | 58.1 |
| 2007 | 230 | 4 | 3 | 63.4 |
| 2006 | 19 | 2 | 0 | 41.5 |
| 2005 | 43 | 4 | 0 | 56.3 |
| 2004 | 69 | 4 | 0 | 56.9 |
| 2003 | 81 | 6 | 1 | 56.6 |
| 2002 | 115 | 3 | 3 | 63.7 |
| 2001 | 3 | 1 | 3 | — |
| 2000 | 71 | 4 | 3 | 62.2 |
| 1999 | 39 | 5 | 4 | 61.5 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.