RoadVitals

2027 Cadillac Escalade

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 2 NHTSA owner-reported complaints for the 2027 Cadillac Escalade, most frequently naming the driver assistance, electrical and engine categories. 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance125.0%
  • Electrical125.0%
  • Engine125.0%
  • Powertrain (other)125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectricalPowertrain (other)
Filed Nov 4, 2026

We purchased this '27 Escalade on Thursday 22nd of October. We had it for 6 days or about 200 miles when we received a check engine light that turned on along with a message "Reduced acceleration drive with care". We took it to the dealership in which they've had it for a week now with no answers. They tried to replace one module but that didn't work as another module then failed. This is extremely disappointing as we just paid for a very expensive vehicle, and still have to pay the insurance, while not being able to drive it. GM needs to make this right, but the NHTSA should know of these issues that persist.

NHTSA ID
11775700
Incident
Oct 28, 2026
Engine
Filed Oct 28, 2026

Driving on the freeway and the engine started limping and a warning came up On the dash of reduced acceleration and the check engine light came on

NHTSA ID
11774195
Incident
Oct 28, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6015D

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIT6564

Beginning with 2026 model year production, the floor console/armrest lamp design was changed by removing the tilt-switch ball. As a result, the lamp remains illuminated when the floor console compartment lid is closed. The BCM turns the lamp off after the ignition is switched off to prevent battery rundown. This PI is to inform dealers of the change in the lamp and operation of the lamp following repairs.

PIC6629G

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT6560

This PI communicates information that Engineering is aware of the Amber Air Suspension Lock indicator coming on and are investigating the concern. The PI provides reset instructions for the dealer to clear the indicator.

PIT6471A

This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated to a bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Escalade by model year
YearComplaintsRecallsInvestigationsIssue Index
2027Viewing200—
2026403159.3
2025211250.3
2024522460.6
20231464465.0
2022864470.4
2021809572.7
2020142064.5
2019250052.4
2018221044.1
2017512053.4
2016894162.4
2015989163.4
2014202162.1
2013194161.5
2012203155.3
2011496151.1
2010383149.6
2009585153.0
20081364358.1
20072304362.1
2006192041.5
2005434056.3
2004694056.9
2003816156.6
20021153362.1
2001313—
2000714362.2
1999395461.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.