RoadVitals

2027 Cadillac Vistiq

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 29, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2027 Cadillac Vistiq, most frequently naming the driver assistance and visibility categories. 2 safety recalls have been issued covering this model year; and 21 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance150.0%
  • Visibility150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V717000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Oct 29, 2026
67,380 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023–2027 Cadillac LYRIQ, 2025–2026 model year Cadillac CELESTIQ, 2024–2027 Chevrolet Blazer EV, and 2026-2027 Cadillac VISTIQ vehicles. The brake system control module (BSCM) contains a software defect that may cause a loss of braking during certain driving conditions.
The risk: A loss of braking ability increases the risk of a crash.
The remedy: The BSCM software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed December 14, 2026. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262570900. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 29, 2026.
General Motors, LLCManufacturer number N262570900View on NHTSA.gov
26V394000

SEATS:MID/REAR ASSEMBLY:POWER ADJUST

Jun 18, 2026
14,540 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2026-2027 Cadillac Vistiq vehicles. When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person.
The risk: A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.
The remedy: Dealers will reprogram the software for the folding seat module, free of charge. Owner notification letters were mailed August 6, 2026. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555780. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 18, 2026.
General Motors, LLCManufacturer number N262555780View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Oct 19, 2026

Vehicle was being driven with super cruise mode onn4 lane freeway Light was green on steering wheel Suddenly without warning or lane changing shown on screen it erratic swung into next lane and then started going into far left lane where a car was right next to the VISTIQ Wheel was pulled to right and taken out of far left lane that it had started to enter Very close to a huge collision- car data being pulled when seen at dealership next week

NHTSA ID
11772285
Incident
Oct 17, 2026
Filed Sep 9, 2026

They delivered a new car with the carpet behind the drivers pedals sticking up and out. I brought it to the dealership and they stated that this model is delivered that way. That seemed unbelievable, so I contacted Cadillac national. They just called the dealership and asked them if they repaired it, which they said they did. They did not.

NHTSA ID
11762959
Incident
Aug 12, 2026
Visibility
Filed Jul 20, 2026

When the sun is out, there is a reflection off of the dash that appears on the window interfering with your forward vision.

NHTSA ID
11751547
Incident
Jul 20, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIC6578E

This Preliminary information communicates procedure to relearn window motor when it reverses when expressing up.

PIC6629G

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

Telematics 2026.3

• Improved reliability of connected services, including OnStar, Wi-Fi hotspot, and navigation • Enhanced emergency calling performance • Improvements to maintain access to Super Cruise following vehicle software updates • Improved battery management during vehicle software updates

Cabin & Driving 2026.3

• Fixes to help ensure start reliability and prevent battery drain • Improved charging performance and messages • Enhanced charge-port power-door operation • Improved cabin-heating reliability • Updates to Lane Centering Assistance alerts • Improvements to steering system performance • Better vehicle software update reliability • Improved Service Leveling System messaging in the driver display • Updates to Rear Auto Brake and Park Assist availability messages

PIT6368F

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Vistiq by model year
YearComplaintsRecallsInvestigationsIssue Index
2027Viewing320—
2026245053.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.