EXTERIOR LIGHTING
1997 Toyota RAV4
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 54 NHTSA owner-reported complaints for the 1997 Toyota RAV4, most frequently naming the engine, driver assistance and body & structure categories. 1 safety recall has been issued covering this model year; and 52 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 1997 | 1 | 1 |
| Jun 1997 | 1 | 2 |
| Aug 1997 | 1 | 3 |
| Sep 1997 | 1 | 4 |
| Nov 1997 | 1 | 5 |
| Jan 1998 | 2 | 7 |
| Jul 1998 | 1 | 8 |
| Oct 1998 | 1 | 9 |
| Nov 1998 | 1 | 10 |
| Feb 1999 | 2 | 12 |
| Mar 1999 | 2 | 14 |
| Sep 1999 | 3 | 17 |
| Oct 1999 | 1 | 18 |
| Nov 1999 | 1 | 19 |
| Dec 1999 | 1 | 20 |
| Jan 2000 | 1 | 21 |
| Jun 2000 | 1 | 22 |
| Aug 2000 | 1 | 23 |
| Oct 2000 | 1 | 24 |
| Nov 2000 | 2 | 26 |
| May 2001 | 1 | 27 |
| Dec 2001 | 1 | 28 |
| Jun 2002 | 1 | 29 |
| Aug 2002 | 1 | 30 |
| Sep 2002 | 1 | 31 |
| Mar 2003 | 3 | 34 |
| Oct 2003 | 1 | 35 |
| Nov 2003 | 1 | 36 |
| May 2004 | 1 | 37 |
| Sep 2004 | 1 | 38 |
| Feb 2005 | 1 | 39 |
| Dec 2005 | 1 | 40 |
| Oct 2006 | 1 | 41 |
| Jan 2007 | 1 | 42 |
| Aug 2008 | 1 | 43 |
| Feb 2010 | 1 | 44 |
| Mar 2010 | 1 | 45 |
| Oct 2011 | 1 | 46 |
| Mar 2012 | 2 | 48 |
| Dec 2013 | 1 | 49 |
| Jul 2014 | 1 | 50 |
| Mar 2015 | 1 | 51 |
| Apr 2015 | 1 | 52 |
| Feb 2016 | 1 | 53 |
| Aug 2019 | 1 | 54 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine1220.3%
- Driver assistance711.9%
- Body & structure610.2%
- Brakes58.5%
- Airbags58.5%
- Transmission46.8%
- Seat belts35.1%
- Interior & seats35.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
VEHICLE ALARM ADD ON MODULE AND HARNESS WERE FOUND TO BE FAULTY AND HAS SHORTED OUT UPON INSPECTION OF MODULE I HAVE FOUND BURNT CIRCUITS . VEHICLE IS UNABLE TO START ALSO LEADING TO BELIEVE THE ECM HAS BEEN EFFECTED .
- NHTSA ID
- 11244233
- Incident
- Aug 10, 2019
1997 RAV4 AWD 109000 DEALER SERVICED TOOK IN FOR A OIL CHANGE 2/18/16 DEALER INFORMED ME THAT THE CRADLE ASSY HAS A TENNIS BALL SIZE HOLE IN IT NEAR NEXT TO LEFT CONTROL ARM , $2361.30 TO REPLACE OR JUNK THE VEHICLE NOT SAFE TO DRIVE, VEHICLE SERVICED EVERY 5000 MILES AND ITS BROUGHT TO MY ATTENTION NOW, MY 22 YR OLD DAUGHTER HAS BEEN DRIVING THIS VEHICLE THE LAST 6 1/2 YRS A VERY POOR DESIGN BY TOYOTA
- NHTSA ID
- 10837262
- Incident
- Feb 18, 2016
RECEIVED WARRANTY ENHANCEMENT NOTICE-ZE7, AS INSTRUCTED, DEALER TEST WAS PERFORMED. OIL LOSS TOTALS UNDER 1QT. FOR EA. 1200 MILES DRIVEN. WAS TOLD THIS DID NOT QUALIFY FOR REPAIR. MY CONCERN IS THIS: TOYOTA SERVICE REQUIRED FOR OIL CHANGE IS EVERY 5,000 MILES. MY CAR HAS EXCESSIVE OIL CONSUMPTION OF JUST UNDER 1QT PER 1,200 MILES, SO DRIVING 5,000 MILES WOULD EFFECTIVELY BURN 4QTS., OR MORE, THEREBY STARVING ENGINE FOR OIL AND RESULTING IN ENGINE FAILURE. SERVICE DEPARTMENT ADVISED ME TO KEEP CHECKING OIL LEVEL, AND ADD OIL AS REQUIRED. I AM DISAPPOINTED IN TOYOTA'S SOLUTION TO THIS PROBLEM AND ADVISED THEM OF MY OPINION. I AM ABLE TO ADD OIL AS REQUIRED, BUT QUESTIONED CUSTOMER SERVICE ABOUT OTHER SENIOR CITIZEN'S ABILITY TO SELF MAINTAIN THE OIL LEVEL, OR FOR THAT MATTER, ANY CONSUMER THAT HAS THIS PROBLEM. TOYOTA HAS ASSIGNED ME A CASE NUMBER FROM REGIONAL CA. OFFICE. I WAS TOLD THAT PERHAPS TOYOTA WILL CHANGE QUALIFICATION REQUIREMENTS SO THAT AT 5,000 MILES, OIL CONSUMPTION WOULD NOT RESULT IN ENGINE STARVATION AND FAILURE. ALSO, IN MY CASE CONTINUE TO MONITOR OIL LOSS, AND IF IT INCREASES IN VOLUME, COME BACK TO DEALER AND TEST AGAIN. I THINK THAT DESIGN FAILURE DUE TO MANUFACTURING DEFECT SHOULD BE FULLY COVERED UNDER THIS WARRANTY ENHANCEMENT NOTIFICATION THAT WAS MAILED TO ME. *TR
- NHTSA ID
- 10712635
- Incident
- Apr 23, 2015
- Mileage
- 63,964 mi
RAV 4 TOYOTA 1997-WAS UNABLE TO DRIVE MORE THAN 30 MILES WITHOUT THE RPR INCREASED WITHOUT CONTROL, TRANSMISSION AND ENGINE BECOME EXTREMELY HOT, FLUIDS WERE DRAINED . CAR SENT TO DARCARS TOYOTA THERMOSTAT WAS REPLACED, AND NOW FACING SEVERE TRANSMISSION ISSUES, BECAUSE LACK OF RECALL RPR 'S ISSUE VERY DETRIMENTAL AND RISKY . *TR
- NHTSA ID
- 10692661
- Incident
- Feb 5, 2015
- Mileage
- 100,000 mi
MY SON WAS DRIVING, HIT A POTHOLE, AND THE SUB FRAME COMPLETELY BROKE IN HALF. UPON INSPECTION, I FOUND THAT IT HAD BEEN ROTTING OUT FROM THE TOP. *TR
- NHTSA ID
- 10608257
- Incident
- Jun 30, 2014
- Mileage
- 135,000 mi
WE TOOK OUR 1997 RAV4 TO THE MECHANIC FOR A ROUTINE TIRE ROTATION AND OIL CHANGE. THE MECHANIC INFORMED US THE SUBFRAME WAS SEVERELY RUSTED AND DANGEROUS TO DRIVE. I DID SOME RESEARCH ON THE PROBLEM AND FOUND OUT IT IS A COMMON OCCURRENCE WITH ALL RAV4'S AND THAT TOYOTA REFUSES TO ACCEPT RESPONSIBILITY FOR A MAJOR DESIGN FLAW IN THESE VEHICLES. I'VE NEVER HEARD OF THIS HAPPENING IN OTHER VEHICLES I'VE OWNED. MY MECHANIC WHOM I TRUST IMPLICITLY SAID THEY'VE REPLACED MANY SUB FRAMES ON THESE VEHICLES EXCLUSIVELY. *TR
- NHTSA ID
- 10554577
- Incident
- Dec 2, 2013
- Mileage
- 110,000 mi
TL* THE CONTACT OWNS A 1997 TOYOTA RAV4. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THEY DETECTED THAT THE ENTIRE SUBFRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR A SECOND OPINION. THE TECHNICIAN INFORMED THE CONTACT THAT THE BODY FRAME WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 05/11/12 *BF UPDATED 05/21/12
- NHTSA ID
- 10453175
- Incident
- Mar 20, 2012
- Mileage
- 108,000 mi
THE SUB-FRAME IS RUSTING OUT AND I HAVE BEEN TOLD IT IS DANGEROUS TO DRIVE. TOYOTA HAS TOLD ME THERE IS NOTHING THEY CAN DO. *JS
- NHTSA ID
- 10452593
- Incident
- Mar 21, 2012
- Mileage
- 108,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS; EQUIPMENT; VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
BACK OVER PREVENTION; SERVICE BRAKES
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 76 | 3 | 0 | 61.7 |
| 2024 | 166 | 3 | 0 | 63.0 |
| 2023 | 147 | 3 | 0 | 61.8 |
| 2022 | 137 | 1 | 0 | 52.1 |
| 2021 | 381 | 1 | 0 | 54.3 |
| 2020 | 627 | 6 | 0 | 51.3 |
| 2019 | 873 | 7 | 0 | 52.9 |
| 2018 | 330 | 3 | 1 | 65.0 |
| 2017 | 304 | 3 | 1 | 63.4 |
| 2016 | 235 | 3 | 1 | 61.7 |
| 2015 | 302 | 4 | 1 | 67.3 |
| 2014 | 196 | 4 | 1 | 70.6 |
| 2013 | 256 | 2 | 1 | 61.3 |
| 2012 | 260 | 5 | 0 | 57.1 |
| 2011 | 287 | 11 | 1 | 63.9 |
| 2010 | 400 | 14 | 1 | 62.2 |
| 2009 | 327 | 15 | 3 | 67.4 |
| 2008 | 575 | 14 | 4 | 63.0 |
| 2007 | 1,003 | 14 | 4 | 62.7 |
| 2006 | 704 | 11 | 2 | 56.3 |
| 2005 | 141 | 5 | 0 | 56.7 |
| 2004 | 154 | 2 | 0 | 53.3 |
| 2003 | 314 | 0 | 1 | 41.1 |
| 2002 | 527 | 0 | 0 | 38.3 |
| 2001 | 309 | 0 | 0 | 36.1 |
| 2000 | 30 | 3 | 0 | 58.9 |
| 1999 | 61 | 5 | 0 | 58.6 |
| 1998 | 77 | 5 | 0 | 57.7 |
| 1997Viewing | 54 | 1 | 0 | 46.2 |
| 1996 | 47 | 1 | 0 | 46.0 |
| 1995 | 1 | 0 | 0 | — |
| 1994 | 4 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.