RoadVitals

1997 Toyota RAV4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
54
Latest Aug 15, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
11
6 injuries, 0 deaths reported

Overview

Our database contains 54 NHTSA owner-reported complaints for the 1997 Toyota RAV4, most frequently naming the engine, driver assistance and body & structure categories. 1 safety recall has been issued covering this model year; and 52 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1220.3%
  • Driver assistance711.9%
  • Body & structure610.2%
  • Brakes58.5%
  • Airbags58.5%
  • Transmission46.8%
  • Seat belts35.1%
  • Interior & seats35.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Aug 15, 2019

VEHICLE ALARM ADD ON MODULE AND HARNESS WERE FOUND TO BE FAULTY AND HAS SHORTED OUT UPON INSPECTION OF MODULE I HAVE FOUND BURNT CIRCUITS . VEHICLE IS UNABLE TO START ALSO LEADING TO BELIEVE THE ECM HAS BEEN EFFECTED .

NHTSA ID
11244233
Incident
Aug 10, 2019
Body & structure
Filed Feb 19, 2016

1997 RAV4 AWD 109000 DEALER SERVICED TOOK IN FOR A OIL CHANGE 2/18/16 DEALER INFORMED ME THAT THE CRADLE ASSY HAS A TENNIS BALL SIZE HOLE IN IT NEAR NEXT TO LEFT CONTROL ARM , $2361.30 TO REPLACE OR JUNK THE VEHICLE NOT SAFE TO DRIVE, VEHICLE SERVICED EVERY 5000 MILES AND ITS BROUGHT TO MY ATTENTION NOW, MY 22 YR OLD DAUGHTER HAS BEEN DRIVING THIS VEHICLE THE LAST 6 1/2 YRS A VERY POOR DESIGN BY TOYOTA

NHTSA ID
10837262
Incident
Feb 18, 2016
Engine
Filed Apr 24, 2015

RECEIVED WARRANTY ENHANCEMENT NOTICE-ZE7, AS INSTRUCTED, DEALER TEST WAS PERFORMED. OIL LOSS TOTALS UNDER 1QT. FOR EA. 1200 MILES DRIVEN. WAS TOLD THIS DID NOT QUALIFY FOR REPAIR. MY CONCERN IS THIS: TOYOTA SERVICE REQUIRED FOR OIL CHANGE IS EVERY 5,000 MILES. MY CAR HAS EXCESSIVE OIL CONSUMPTION OF JUST UNDER 1QT PER 1,200 MILES, SO DRIVING 5,000 MILES WOULD EFFECTIVELY BURN 4QTS., OR MORE, THEREBY STARVING ENGINE FOR OIL AND RESULTING IN ENGINE FAILURE. SERVICE DEPARTMENT ADVISED ME TO KEEP CHECKING OIL LEVEL, AND ADD OIL AS REQUIRED. I AM DISAPPOINTED IN TOYOTA'S SOLUTION TO THIS PROBLEM AND ADVISED THEM OF MY OPINION. I AM ABLE TO ADD OIL AS REQUIRED, BUT QUESTIONED CUSTOMER SERVICE ABOUT OTHER SENIOR CITIZEN'S ABILITY TO SELF MAINTAIN THE OIL LEVEL, OR FOR THAT MATTER, ANY CONSUMER THAT HAS THIS PROBLEM. TOYOTA HAS ASSIGNED ME A CASE NUMBER FROM REGIONAL CA. OFFICE. I WAS TOLD THAT PERHAPS TOYOTA WILL CHANGE QUALIFICATION REQUIREMENTS SO THAT AT 5,000 MILES, OIL CONSUMPTION WOULD NOT RESULT IN ENGINE STARVATION AND FAILURE. ALSO, IN MY CASE CONTINUE TO MONITOR OIL LOSS, AND IF IT INCREASES IN VOLUME, COME BACK TO DEALER AND TEST AGAIN. I THINK THAT DESIGN FAILURE DUE TO MANUFACTURING DEFECT SHOULD BE FULLY COVERED UNDER THIS WARRANTY ENHANCEMENT NOTIFICATION THAT WAS MAILED TO ME. *TR

NHTSA ID
10712635
Incident
Apr 23, 2015
Mileage
63,964 mi
Driver assistanceEnginePowertrain (other)
Filed Mar 6, 2015

RAV 4 TOYOTA 1997-WAS UNABLE TO DRIVE MORE THAN 30 MILES WITHOUT THE RPR INCREASED WITHOUT CONTROL, TRANSMISSION AND ENGINE BECOME EXTREMELY HOT, FLUIDS WERE DRAINED . CAR SENT TO DARCARS TOYOTA THERMOSTAT WAS REPLACED, AND NOW FACING SEVERE TRANSMISSION ISSUES, BECAUSE LACK OF RECALL RPR 'S ISSUE VERY DETRIMENTAL AND RISKY . *TR

NHTSA ID
10692661
Incident
Feb 5, 2015
Mileage
100,000 mi
Body & structure
Filed Jul 4, 2014

MY SON WAS DRIVING, HIT A POTHOLE, AND THE SUB FRAME COMPLETELY BROKE IN HALF. UPON INSPECTION, I FOUND THAT IT HAD BEEN ROTTING OUT FROM THE TOP. *TR

NHTSA ID
10608257
Incident
Jun 30, 2014
Mileage
135,000 mi
Body & structure
Filed Dec 3, 2013

WE TOOK OUR 1997 RAV4 TO THE MECHANIC FOR A ROUTINE TIRE ROTATION AND OIL CHANGE. THE MECHANIC INFORMED US THE SUBFRAME WAS SEVERELY RUSTED AND DANGEROUS TO DRIVE. I DID SOME RESEARCH ON THE PROBLEM AND FOUND OUT IT IS A COMMON OCCURRENCE WITH ALL RAV4'S AND THAT TOYOTA REFUSES TO ACCEPT RESPONSIBILITY FOR A MAJOR DESIGN FLAW IN THESE VEHICLES. I'VE NEVER HEARD OF THIS HAPPENING IN OTHER VEHICLES I'VE OWNED. MY MECHANIC WHOM I TRUST IMPLICITLY SAID THEY'VE REPLACED MANY SUB FRAMES ON THESE VEHICLES EXCLUSIVELY. *TR

NHTSA ID
10554577
Incident
Dec 2, 2013
Mileage
110,000 mi
Body & structure
Filed Mar 27, 2012

TL* THE CONTACT OWNS A 1997 TOYOTA RAV4. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THEY DETECTED THAT THE ENTIRE SUBFRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR A SECOND OPINION. THE TECHNICIAN INFORMED THE CONTACT THAT THE BODY FRAME WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 05/11/12 *BF UPDATED 05/21/12

NHTSA ID
10453175
Incident
Mar 20, 2012
Mileage
108,000 mi
Body & structure
Filed Mar 21, 2012

THE SUB-FRAME IS RUSTING OUT AND I HAVE BEEN TOLD IT IS DANGEROUS TO DRIVE. TOYOTA HAS TOLD ME THERE IS NOTHING THEY CAN DO. *JS

NHTSA ID
10452593
Incident
Mar 21, 2012
Mileage
108,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB003220

AIR BAGS; EQUIPMENT; VEHICLE SPEED CONTROL

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

TTT063620

BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

Toyota PRO19-02

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

Toyota Safety Re

AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

T-TT-0636-20 Rev

BACK OVER PREVENTION; SERVICE BRAKES

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

T-SB-0032-20 Rev

EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota RAV4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025763061.7
20241663063.0
20231473061.8
20221371052.1
20213811054.3
20206276051.3
20198737052.9
20183303165.0
20173043163.4
20162353161.7
20153024167.3
20141964170.6
20132562161.3
20122605057.1
201128711163.9
201040014162.2
200932715367.4
200857514463.0
20071,00314462.7
200670411256.3
20051415056.7
20041542053.3
20033140141.1
20025270038.3
20013090036.1
2000303058.9
1999615058.6
1998775057.7
1997Viewing541046.2
1996471046.0
1995100
1994400

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.