2025 Toyota RAV4

On XXX at about 7:22 PM, I was driving my 2025 Toyota RAV4 at 40 mph on the frontage road near [XXX] and [XXX] in [XXX], when the left rear (driver-side rear) original-equipment Firestone Destination LE2 (225/65R17, about 19,000 miles) suddenly failed with a loud bang. Dashcam audio shows a single failure sound, no impact sound before it, and no debris or pothole in my lane; the rim is undamaged. The tire still held partial air; I stopped in a parking lot within about 15 seconds and changed to the spare myself. Inspection shows a crack around the full circumference at the tread/sidewall shoulder, a radial split across the sidewall where it burst open, exposing internal cord, and additional fine cracking elsewhere. The rubber looks weathered and oxidized for a tire under two years old and under 20,000 miles. This is a circumferential cracking and separation failure of the tire structure, not road damage. On XXX, Firestone Complete Auto Care ([XXX]) inspected it at a warranty appointment and denied manufacturer-defect coverage, calling it road hazard, without a factory technical inspection. The failed tire was not retained; I have photographs of it and dashcam video of the failure. Bridgestone/Firestone customer service refused an escalation, saying the matter has to be the store. I paid $65 out of pocket for a used replacement tire. Other owners of this vehicle and tire reported the same failure. Similar RAV4 complaints: 2025 RAV4 LE2 225/65R17 sudden rupture, 1-inch radial sidewall slit near the tread line (XXX, properly inflated); sidewall separating from tread (XXX); sidewall randomly cracking, no debris or potholes; 225/65R17 sidewall blowout. Mine failed the same way on the identical vehicle, tire and size at 19,000 miles. The three remaining original LE2 tires are still on my vehicle, which concerns me. I am filing so NHTSA can consider investigating this fitment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11776603

Incident

Nov 7, 2026

See attached document for complaint.

NHTSA ID

11776260

Incident

Feb 28, 2026

On August 28, 2026 at about 8:00 AM, while maneuvering into a parking space at under 5 mph, my vehicle suddenly accelerated and I was unable to stop it before it struck a tree. Adaptive cruise control was off; lane keeping assistance was on, as it normally is. I attempted to brake, but the vehicle did not stop, and automatic emergency braking did not engage before impact. I do not recall any warning lamps or symptoms beforehand. A neighbor witnessed the incident. The vehicle is available for inspection. Toyota inspected the vehicle on September 5, 2026. Its letter states that the EDR readout showed accelerator pedal pressure and no brake pedal application before impact, and that it found no defect. These findings do not match my recollection, and I have asked Toyota in writing to verify them. Toyota’s letter also lists the wrong incident date (August 5, 2026), so I have requested the complete EDR report and confirmation of which stored event was read. I will update this report when I receive it. My spouse experienced a similar sudden acceleration symptom in the same vehicle on May 19, 2026, with no collision. It was not reported at the time.

NHTSA ID

11775825

Incident

Aug 28, 2026

The contact owns a 2025 Toyota Rav4. The contact stated that while driving, the front driver’s side seat belt became loose. The vehicle was taken to the dealer for inspection. The dealer determined that the seat belt was operating normally but refused to provide a repair invoice. The manufacturer was notified of the failure by phone. The failure mileage was approximately 6,400.

NHTSA ID

11775665

Incident

Aug 1, 2026

Mileage

6,400 mi

A single Michelin Primacy Tire from this newly purchased vehicle has serious tread separation, a SAFETY DEFECT around the circumference of the tire with significant portions of the separated tread missing from the tire. The tire set including the tire with the tread separation defect averages 5/32 of remaining tread. This new vehicle has been maintained by Toyota since I purchased new on 4/25/2025. All 4 tires including the defective tire were replaced by the Toyota Dealer with Michelin Defender Tires we purchased from Toyota for a total including 4 wheel vehicle alignment of $915.55 on 10/28/2026 at 70,442 miles. I have the 4 tires that were removed and I will retain the defective tire for further investigative action. This RAV4 is driven exclusively by my middle aged daughter, a nurse at University of Alabama Hospital, including on I-65 at Interstate speeds. Michelin was notified and I sent tire pictures on 10/29/2026 to Michelin Case #06413824. Text response from Michelin blamed the Toyota Maintained Vehicle, which seemed odd to me given only one tire failed. Michelin seemed unconcerned about this safety defect, so given they blamed the vehicle, I reported the same failure same information to Toyota, Case #261030000205. Toyota said they would be following up with Michelin and said it sounded like a tire defect rather than vehicle issue.

NHTSA ID

11774814

Incident

Oct 28, 2026

Toyota Infotainment System Failure and Request to Expand Existing Recall to Include Affected Vehicles I am submitting this complaint regarding a serious and ongoing infotainment system failure in my Toyota vehicle. My vehicle is experiencing the same / similar infotainment system problems that have been identified in Toyota vehicles covered under an existing recall. However, when I checked my vehicle identification number (VIN), my vehicle was not included in the recall, despite experiencing the same reported issues. I'm extremely concerned that Toyota has limited the scope of this recall without adequately addressing all affected vehicles. If vehicles outside the current recall population are experiencing the same symptoms and failures, this raises questions about whether the recall adequately identifies the full population of potentially affected vehicles. The infotainment center is an important part of the vehicle's operation. It controls and displays essential functions such as the backup camera, navigation, vehicle settings, Bluetooth communications, and other driver-assistance information. A malfunctioning or failed system creates distractions, interfere w/ access to important vehicle information, and potentially compromise driver safety. I believe Toyota should be required to investigate why my vehicle is experiencing the same problems as vehicles covered by the existing recall, yet my VIN has been excluded. I am requesting that NHTSA: Investigate infotainment system failures affecting Toyota vehicles, including vehicles excluded from the current recall. Determine whether Toyota has improperly limited the scope of the existing recall. Examine whether the same defective component, software, hardware, or manufacturing issue affects additional model years, trim levels, or VIN ranges. Require Toyota to explain why vehicles experiencing the same symptoms are excluded from recall coverage Current owner of 2025 Toyota Rav4 hybrid Woodland

NHTSA ID

11774743

Incident

Nov 20, 2025

I'm submitting this complaint to bring attention to serious concerns regarding the quality, durability, and safety of the windshield glass used in Toyota vehicles. I believe there is a significant issue w/ the quality + durability of Toyota windshield glass. The glass appears to be excessively thin and insufficiently resistant to ordinary road conditions and everyday driving hazards. A vehicle's windshield is a critical safety component, designed not only to provide visibility but also to help protect occupants, maintain the structural integrity of the vehicle, and support the proper operation of safety systems. I'm concerned that Toyota may be using windshield glass that doesn't provide adequate durability / resistance to normal road debris and impacts. Windshields should be manufactured to withstand reasonably foreseeable driving conditions without being unusually susceptible to cracking, chipping, or shattering. This raises serious questions about Toyota's glass specifications, material quality, manufacturing standards, and quality-control procedures. If the glass being used is thinner or less durable than what is reasonably expected of an automotive safety windshield, this could present a widespread safety concern affecting Toyota owners. I am requesting that NHTSA investigate whether Toyota windshield glass meets appropriate federal motor vehicle safety requirements and whether there is a pattern of premature windshield damage or unusual susceptibility to cracking across Toyota models and model years. I believe this issue deserves broader attention because multiple consumers experiencing similar windshield problems could indicate a potential systemic manufacturing or design defect rather than isolated incidents. My windshield was cracked due to a small pebble hitting the side of the windshield, and the pebble was a very tiny speck which shouldn't have cause the amount of damage that happened to the windshield. Current owner of 2025 Toyota Rav4 Woodland hybrid

NHTSA ID

11774732

Incident

Sep 6, 2026

was parking car in parking space when applying brakes the car revved up and lunged forward hitting a curb and with foot more firmly pressing brake pedal the car revved up more lunged forward with enough force to jump the curb and ran into a dirt embankment stopping the car. There were no warning lights, messages or other symptoms of a problem. The vehicle has not been inspected but am working on getting it inspected by a investigator. The investigation has only begun so have no information on what or why this happened.

NHTSA ID

11773141

Incident

Oct 9, 2026

In wet conditions, water contacting the radiator in the subject vehicles after idling for an extended period can create steam that can cause an incorrect engine sensor reading. This can lead to a warning light, a rough-running engine, or a potential engine stall while idling or operating at low speeds.

TECHNICAL INSTRUCTIONS FOR EMISSION NONCOMPLIANCE RECALL 26TC03 Certain 2022 – 2025 Model Year RAV4 Incorrect Mass Air Flow Sensor Reading

TECHNICAL INSTRUCTIONS FOR EMISSION NONCOMPLIANCE RECALL 26TC03 Certain 2022 – 2025 Model Year RAV4 Incorrect Mass Air Flow Sensor Reading

In wet conditions, water contacting the radiator in the subject vehicles after idling for an extended period can create steam that can cause an incorrect engine sensor reading. This can lead to a warning light, a rough-running engine, or a potential engine stall while idling or operating at low speeds.

TECHNICAL INSTRUCTIONS FOR EMISSION NONCOMPLIANCE RECALL 26TC03 Certain 2022 – 2025 Model Year RAV4 Incorrect Mass Air Flow Sensor Reading

Some customers may experience a rough running engine with a MIL ON P140018 DTC. Upon further inspection, a loose C90/C27 connector pin at the EGR valve may be found. To correct this concern, please reference the repair section of this TSB.