RoadVitals

2025 Ford Explorer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
100
+5 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
20
Latest Jul 21, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
4 injuries, 0 deaths reported

Overview

Our database contains 100 NHTSA owner-reported complaints for the 2025 Ford Explorer, most frequently naming the electrical, driver assistance and brakes categories. 20 safety recalls have been issued covering this model year; and 182 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

20 campaigns cover this model year

View all 20

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V470000

SEATS:FRONT ASSEMBLY:POWER ADJUST

Jul 21, 2026
76,748 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2025-2027 Explorer and Lincoln Aviator vehicles. An unoccupied driver's seat may recline unintentionally during certain scenarios, such as remote unlock or remote start.
The risk: Unexpected movement of the driver’s seat back may trap a second-row occupant, increasing the risk of injury.
The remedy: Dealers will disable the driver seat module (DSM) feature until parts are available. Once available, the motor will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S53.
Ford Motor CompanyManufacturer number 26S53View on NHTSA.gov
26V451000

SEATS:MID/REAR ASSEMBLY

Jul 14, 2026
387,911 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
The risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Ford Motor CompanyManufacturer number 26S52View on NHTSA.gov
26V343000

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

May 27, 2026
1,536 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer, Ranger, and Bronco vehicles. The engine may fail, which can result in a loss of drive power.
The risk: A sudden loss of drive power can increase the risk of a crash.
The remedy: Dealers will replace the engine long block, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2026. Additional letters will be sent once the remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S35. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 28, 2026.
Ford Motor CompanyManufacturer number 26S35View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 100
Driver assistance
Filed Sep 18, 2026

I was making a left hand turn with incoming traffic. I had pleanty of time to make the turn. Next thing I know my forward pre collision alarm goes off, locks up breaks, alarms started going off. It only lasted a couple seconds, but that’s all it takes to killed.

NHTSA ID
11765372
Incident
Sep 18, 2026
ElectricalVisibility
Filed Sep 18, 2026

A recent over-the-air (OTA) software update deployed by Ford Motor Company to my 2025 Ford Explorer ST introduced a primary safety hazard and severe system latency. PASSENGER MIRROR FAILURE: Approximately 10% of the time upon vehicle startup, the passenger-side power-folding exterior mirror fails to unfold. This leaves the driver with no right-side mirror visibility, creating an immediate blind-spot hazard and violating FMVSS 111 visibility standards. APIM / NAVIGATION LATENCY: The software update severely degraded processing in the Accessory Protocol Interface Module (APIM). Navigation display systems lag behind the actual vehicle location by approximately 0.1 miles, causing delayed routing information and significant driver distraction. System resets (soft reboots and full master resets) fail to fix the issues. Upon contacting Ford In-Vehicle Technology support, representatives acknowledged the issue but refused to log or escalate the side-mirror failure as a safety defect.

NHTSA ID
11765202
Incident
Sep 18, 2026
Electrical
Filed Sep 17, 2026

the rear passenger door flew open while I was driving on a public road, with absolutely no warning or dashboard alert to indicate it was unlatched

NHTSA ID
11764979
Incident
Sep 4, 2026
Interior & seats
Filed Sep 15, 2026

Just dropped off my [XXX] and [XXX] to elementary school drove to get gas and the passenger backseat behind the driver side fell forward and slid forward. I put it back in place drove again. It did it again and it is not staying in place. I called FORD. They told me they were supposed to be a remedy for it mid September. It is mid September but I can’t have my [XXX] getting hurt with a default seat and when I called today XXX at approximately 1:20 PM mountain time the lady on the phone told me pretty much. There’s nothing that they can do about it until there’s parts to replace it even though it opposes a danger to my child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11764467
Incident
Sep 15, 2026
Engine
Filed Sep 3, 2026

The contact owns a 2025 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling). The contact scheduled an appointment at the local dealer after being notified of the recall. The dealer initially stated that the part would be available within a week, but the contact was subsequently informed that the part was on backorder and there was no estimated date when the part would be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ID
11761852
Incident
Aug 26, 2026
Electrical
Filed Aug 26, 2026

I am reporting recurring engine misfires involving my 2025 Ford Explorer Platinum equipped with the 2.3L EcoBoost engine. The vehicle currently has approximately 15,700 miles. The first incident occurred approximately five months ago. The check-engine warning appeared and the vehicle was diagnosed by an authorized Ford dealership with DTC P0303, indicating a cylinder 3 misfire. The cylinder 3 spark plug was replaced. A second misfire subsequently occurred at approximately 15,700 miles. The vehicle again exhibited an engine misfire/check-engine warning and was transported through Ford Roadside Assistance for service. An authorized Ford dealership diagnosed DTC P0301, indicating a cylinder 1 misfire. I was advised that the cylinder 1 spark plug was physically damaged and that a portion/cap of the plug had broken off and was not present. I am concerned because this represents two spark-plug-related misfires involving two different cylinders of the same engine within approximately five months and at relatively low mileage. Ford has issued technical service information addressing P0301-P0304 misfires on certain 2025 Explorer vehicles equipped with the 2.3L EcoBoost engine. I am not claiming that this establishes the cause of my vehicle's failures; I am reporting the recurring condition so NHTSA can document it and evaluate it alongside any similar reports. Both incidents were diagnosed by authorized Ford dealerships. Repair documentation and manufacturer/dealership correspondence concerning the incidents have been retained and can be provided if requested. The vehicle/component may be available for further inspection if requested, subject to its current repair status.

NHTSA ID
11759707
Incident
Aug 18, 2026
Electrical
Filed Aug 13, 2026

On XXX, my 2025 Ford Explorer Platinum experienced a complete unexplained no-start failure while approximately six hours from home. The vehicle had less than 1/4 tank of fuel but was not empty and was parked on a slight decline. It remote-started normally and ran for approximately 10 minutes before automatically shutting off. Afterward, it would not restart, repeatedly displayed "Accessory Power Only," and later displayed and audibly announced "System Failure, Contact Dealer." Multiple jump-start attempts failed and the vehicle required towing to Lugoff Ford in [XXX]. Lugoff Ford documented fuel and transmission-related codes and initially advised that the vehicle appeared to need a transmission replacement. That explanation later changed, and the vehicle was returned without an identified cause or repair. I subsequently took the vehicle to Cleveland Ford in [XXX] for a second evaluation. Their repair order specifically states that Ford connected data showed a fuel-pressure code on the day of the failure, but they found no active DTCs and could not duplicate the condition. The vehicle was again returned without diagnosis or repair. I am concerned that an intermittent defect involving the fuel system, transmission controls, electrical system, software, or related components could cause another sudden disabling event. Two Ford dealers have evaluated the vehicle, evidence of the original failure exists, and the underlying cause remains unidentified and unrepaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11756812
Incident
Jul 5, 2026
Electrical
Filed Aug 12, 2026

The contact owns a 2025 Ford Explorer. The contact stated that while the vehicle was parked, the vehicle was started and the doors were unlocked and the contact walked over to the front passenger’s side door to put her purse inside the vehicle; however, after the contact walked over to the rear driver’s side door to place a child into the car seat, the doors inadvertently locked and the child was trapped and locked inside the vehicle. The key fob failed to operate as designed, and the contact was unable to unlock the doors. The contact broke the rear driver’s side window to remove the child from the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer, and the dealer stated that the failure might be related to a software malfunction; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.

NHTSA ID
11756467
Incident
Aug 12, 2026
Mileage
4,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 55172

ELECTRICAL SYSTEM; STEERING

Some 2025 Aviator/Explorer/Police Interceptor Utility vehicles may exhibit a "Steering Assist Fault Service Required" message and diagnostic trouble codes (DTC) C1110:56 and/or U3000:96 stored in the power steering control module (PSCM) after programming. This may be due to a calibration mismatch in the PSCM which has been resolved in the Ford database. If DTC C1110:56 is stored in a replacement PSCM after completing programmable module installation (PMI), start a new session using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool then run the "PSCM - Programmable Module Installation (PMI)" application again. When FDRS asks if the original module is installed, select "No". If DTC C1110:56 is stored in the original PSCM after performing the PSCM configuration, start a new session using the latest software version of the FDRS scan tool, then download and run the "PSCM - Power Steering Control Module (PSCM) Software Update" application. To clear DTC U3000:96 from the PSCM, download and run the "PSCM - Reset the Power Steering Control

RGTM-26.AF Expl&Aviator

ELECTRICAL SYSTEM; STRUCTURE:BODY

Quality improvements include: -Rear Gate latch calibration update to permit unlatching via the release button when the system has lost position memory and is stuck in a middle-latch position

SSM 55116

ELECTRICAL SYSTEM

Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 02-Feb-2025 * 2025-2026 Explorer/Aviator built on or after 02-Feb-2025 * 2025-2026 Nautilus built on or after 17-Feb-2025 * 2025-2026 F-150 built on or after 16-Jul-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC) - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, manually enter the vehicle identification number (VIN) into the VIN entry dialog in the Ford Diagnosis and Repair System (FDRS) and then start a session using the Vehicle Communication Module (VCM) II, VCM 3, Vehicle Communication and Measurement Module (VCMM) or later level device with a universal serial bus (USB) cable disconnected from the laptop. Download the "BCM - Body Control Module (BCM) Hardware Test" app

SSM 55118

ELECTRICAL SYSTEM; STRUCTURE:BODY

Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, start the vehicle using both key fobs. If the no crank/no start condition with "No Key Detected" concern is present, reprogram both key fobs and retest. If the no crank/no start condition with "No Key Detected" is still present, replace the body control module (BCM). Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation MT55118SSM up to 1.8 hours.

SSM 55100

SEATS

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901

PSCM-26.AA Explorer&Aviat

ELECTRICAL SYSTEM

Quality improvements include: -Power Steering Control Module update to prepare the vehicle for a future BlueCruise enhancement

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Explorer by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
20263614061.7
2025Viewing10020060.1
20242110062.6
202310915061.0
202226724268.7
202142626266.9
20201,21833367.2
20192966160.9
20187317265.6
20171,69114265.0
20162,45115261.0
20151,7919566.8
20141,6787461.6
20132,23412662.6
20128277460.5
20111,1978462.7
20101152153.1
2009331045.6
20081483152.2
20072083152.1
20066304047.1
20054973254.7
20041,3044459.5
20031,1317359.9
20023,29510762.6
200137512265.6
200095215466.1
19991,34815665.4
19981,95914867.4
19971,73112666.6
19961,45011366.9
199584312666.2
19941,20771368.2
199393991468.0
199263371467.7
1991609111768.5
1990120247.9
1989101—
1988401—
1987301—
1986301—
1985100—
1984100—
1977200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.