1997 Ford Explorer

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.

There is no summary currently available

There is no summary currently available

ON JANUARY 23, 1997, FORD MOTOR COMPANY ISSUED SPECIAL SERVICE MESSAGE (SSM) 10240, ANNOUNCING THAT A REVISED THROTTLE BODY WOULD BE AVAILABLE DURING THE FIRST QUARTER OF 1997 FOR 1997 MODEL YEAR FORD EXPLORERS EQUIPPED WITH THE 4.0L SINGLE OVERHEAD CAM (SOHC) ENGINE.THE SSM STATED THE REVISED THROTTLE BODY WOULD ADDRESS INCREASED THROTTLE EFFORTS THAT HAD BEEN EXPERIENCED ON THESE VEHICLES.ON JULY 31, 1998, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED SERVICE QUERY SQ98-014 TO DETERMINE WHETHER A SAFETY RECALL WAS WARRANTED FOR THE PROBLEM ADDRESSED BY SSM 10240.AT THAT TIME ODI HAD 14 REPORTS ALLEGING THROTTLES STICKING OPEN, INCLUDING THREE CRASHES, ON 1997 EXPLORERS WITH THE 4.0L SOHC ENGINE.EA99-001 INVESTIGATED ALLEGED THROTTLE BODY STICKING, AND LOSS OF THROTTLE CONTROL, IN THE SUBJECT VEHICLES.ON DECEMBER 22, 2000, FORD MOTOR COMPANY FILED A DEFECT INFORMATION REPORT CONCERNING THROTTLE BODY STICKING IN 1997-1998 MODEL YEAR EXPLORER AND MOUNTAINEER VEHICLES WITH 4.0 SOHC ENGINES THAT STILL RETAIN THE ORIGINAL THROTTLE BODY; SAFETY RECALL 00V-422.THE ENGINEERING ANALYSIS CLOSING REPORT IS ATTACHED.

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO SHAKE ABNORMALLY, THE CONTACT WAS UNABLE TO DRIVE IN 4 WHEEL DRIVE. THE CONTACT STATED THE CHECK GAUGE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE FRONT DRIVE SHAFT, THE CONTROL ARMS, THE FRONT OXYGEN SENSOR, AND THE FRONT AND REAR BRAKES NEEDING TO BE REPLACED. THE CONTROL ARMS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.

NHTSA ID

11414983

Incident

Jul 13, 2020

Mileage

147,000 mi

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN HIS DRIVEWAY. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE HYDRAULIC FLUID WAS LEAKING DUE TO THE FAULTY CRUISE CONTROL SWITCH CAUSING THE FIRE. THE CONTACT MENTIONED THAT THE HYDRAULIC FLUID LEAKED OUT WHEN IT GETS WARM EVEN WHEN THE VEHICLE NOT RUNNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS NOT AVAILABLE. *BF

NHTSA ID

11327709

Incident

Jun 7, 2020

Mileage

23,000 mi

MY LIGHTS DON'T WORK STABILIZING BAR IS BAD,SPEED CONTROL DOSE NOT WORK SECURITY KEY CODE NOT WORKING,DOOR CONTROLS DO NOT WORK.WIPER WORK SOMETIMES.BALL JOINT ARE BAD, TIRES WEARING BAD,,BUSHINGS ARE VERY BAD.TRANSMISSION IS STARTING TO SLIP,ALL WHEEL DRIVE DOES NOT WORK, IT GRINDING SOUND.HEAF LIGHT ONLY BRIGHTS WORK.

NHTSA ID

11195896

Incident

Mar 15, 2016

Mileage

175,000 mi

RUNNING ON THE HIGHWAY THE RIGHT AXLE OF THE DIFFERENTIAL BROKEOFF AND THE WHEEL CAME OFF WITH THE BRAKE CALIPER AND BRAKE HOSE AND BECAUSE OF THIS CAUSE LOOSE CONTROL AND CRASH .THE VEHICLE IS TOTAL LOSS.

NHTSA ID

11098437

Incident

Apr 26, 2018

Mileage

28,000 mi

THE DRIVERS SIDE SEATBELT WILL NOT ENGAGE TO THE LOCK POSITION.

NHTSA ID

11020608

Incident

Mar 1, 2016

Mileage

285,000 mi

I RECENTLY FOUND OUT MY VEHICLE HAS AN OPEN RECALL REGARDING THE POSSIBLE LEAKAGE OF THE SPEED CONTROL DEACTIVATION SWITCH, WHICH COULD CAUSE A FIRE WHETHER THE VEHICLE IS RUNNING OR NOT. THE FORD MANUFACTURER'S RECALL #09S09 AND THE NHTSA RECALL #09V399000. THIS IS STILL AN OPEN RECALL.I CONTACTED FORD RECALL CENTER TODAY AND THEY ARE REFUSING TO REMEDY THIS HAZARDOUS RECALL DUE TO THE AGE OF THE RECALL AND THE AGE AND MILES OF MY VEHICLE. THIS IS A SAFETY ISSUE AND FORD SHOULD FIX IT AS BODILY INJURY OR EVEN POSSIBLE DEATH COULD OCCUR IF THIS RECALL IS NOT REMEDIED. MY VEHICLE IS RUNNING PROPERLY FOR THE MOMENT BUT SINCE THIS IS A SAFETY ISSUE, FORD MOTOR CO. SHOULD BE REQUIRED TO FIX IT NO MATTER THE AGE OF MY VEHICLE.

NHTSA ID

10970153

Incident

Apr 3, 2017

ON DECEMBER 23RD, 2016 I WAS COMING HOME FROM WORK AROUND 6:00 PM. MY CAR WAS A 1997 FORD EXPLORER EDDIE BAUER EDITION. I HAD JUST GOTTEN OFF OF THE HIGHWAY AND TURNED ONTO MY ROAD WHEN I BEGAN TO SMELL SMOKE, SO, I PULLED OFF INTO AN EMPTY PARKING LOT BESIDE A WALKING TRAIL. I COULD TELL THAT IT WAS AN ELECTRICAL FIRE, BUT, IT TOOK ME QUITE A WHILE TO FIGURE OUT WHERE IT WAS COMING FROM. I CHECKED UNDER THE HOOD - BUT NOTHING SEEMED TO BE WRONG THERE. THEN, I GOT BACK INTO THE CAR AND THE SMOKE KEPT GETTING HEAVIER. I BEGAN FEELING AROUND FOR SOMETHING THAT WAS HOT. I CHECKED THE DASH, THE VENTS, THE STEERING WHEEL, THE SEATS - ALMOST EVERYTHING BEFORE I CHECKED THE CENTER COMPUTER CONSOLE. IN THE MIDDLE OF MY CAR - DIRECTLY UNDER THE RADIO - THERE IS A COMPUTER MODULE THAT DISPLAYS THE GAS MILEAGE, OIL STATUS, AND IF THERE IS A PROBLEM WITH THE LIGHTS ON THE CAR. THE MODULE HAD RECENTLY STARTED DISPLAYING A "CHECK HEADLAMPS" MESSAGE. WELL - I HAD DONE SO AND THEY WERE WORKING FINE - SO I DID NOT THINK ANYTHING OF IT. TURNS OUT THAT THE FIRE HAD STARTED UNDER THE CENTER COMPUTER MODULE. I GUESS THAT THE CAR SHOULD HAVE BLOWN A FUSE BUT INSTEAD - STARTED A FIRE. I TRIED TO RIP THE COVER AND THE CONSOLE UP - BUT IT WAS SCREWED DOWN AND I HAD NO LUCK. AT THAT POINT, THE FLAMES STARTED TO SPREAD VERY QUICKLY AND THE ENTIRE CAR WENT UP IN FLAMES IN A MATTER OF MINUTES. I CALLED 911 AND GOT AS FAR AWAY AS I COULD WITH MY BELONGINGS. THE FIRE TRUCK AND FIRE FIGHTERS CAME WITHIN FIVE MINUTES OR SO AND PUT OUT THE FIRE BEFORE IT REACHED THE GAS TANK. THE BOTTOM HALF OF THE CAR REMAINED UNTOUCHED, HOWEVER, THE INTERIOR WAS COMPLETELY DESTROYED. THE SEATS HAD BURNT OFF AND THE STEERING WHEEL WAS COMPLETELY GONE. I'M STILL IN MY TEENAGE YEARS - SO I DID NOT KNOW HOW TO DEAL WITH THIS SITUATION PROPERLY. I AM JUST GLAD I AM ALIVE AND THAT I WAS ABLE TO GET OUT OF THE CAR IN TIME.

NHTSA ID

10938443

Incident

Dec 23, 2016

Mileage

220,000 mi

DRIVER SIDE SEAT BELT BUCKLE WILL NO LONGER SECURELY LATCH. *TR

NHTSA ID

10712375

Incident

Apr 1, 2015

Mileage

144,000 mi

FRONT AXLE LEAKS FLUID FROM VENT TUBE - VEHICLES EQUIPPED WITH 4X4 OR AWD. *TT

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

LOW LINE PRESSURE READING AT WIDE OPEN THROTTLE (WOT), SLIPPING SHIFTS AND / OR DELAYED ENGAGEMENTS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES P0732, P0733, P1762 SET ON VEHICLES BUILT BEFORE 12/1/2001. *TT

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT

AN UNCOMMANDED SHIFT TO 4X4 LOW. *TT