2025 Ford F-150

I am writing to inform you that I have received my 2025 Ford F-150 back from the Steivers Ford dealership in Union City after the reported repairs were completed. Unfortunately, the vehicle still has a severe shake and vibration while driving. In fact, the condition is now worse than it was when I originally brought the vehicle in for service. After being without my truck for an extended period while repairs were performed, I am extremely disappointed that the underlying issue has not been resolved. This ongoing defect continues to affect the drivability of the vehicle and has significantly impacted my confidence in its safety and reliability. At this point, I would like to understand what Ford’s next steps are to permanently resolve this issue. Multiple repair attempts have not corrected the problem, and I do not believe it is reasonable to continue experiencing the same—or worse—condition after such extensive repairs. Please contact me as soon as possible to discuss how Ford intends to move forward. I am looking for a prompt and lasting resolution.

NHTSA ID

11749761

Incident

Nov 1, 2025

I'm not sure what failed but a Google search with symptoms tells me it's a "throttle-by-wire" malfunction. The F150 truck accelerates immediately and aggresively to full throttle when I floor the gas peddle to merge traffic on freeways. It continues at full throttle regardless what I do. Braking gives a pop up window on the dash that reads "Brake Applied Power Reduced", and the brakes do slow the vehicle and even stop it but the engine revs at full throttle. This occurred the day I bought it driving home from dealership, testing it, I floored the gas peddle while on the freeway to see how it performs accelerating while passing other vehicles. It took over that day, I thought it had somehow activated Cruise Control being a new vehicle and me unfamiliar with operations, I would figure that out later and forgot. I pulled over that day, killed engine, restarted and it was fine. It repeated this malfunction two maybe three other times since that first day. Yesterday, XXX, would be the third or fouth time it has occurred and it wouldn't correct. I pulled over three times, put it in Park and it reved full throttle, killed it, waited two minutes, restarted and it went to full throttle. It is parked in my driveway and will accelerate to full throttel immediately even in Park. I am going to have it towed this morning, XXX to Brinson Ford in [XXX]. Therefore, a dealer has yet to look at it or try and reproduce problem. The first occurrence was the day I bought it which was September 12, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11749740

Incident

Jul 10, 2026

While driving the vehicle, the rear glass spontaneously shattered. There was no impact, damage, or misuse. This was all confirmed by the dealership following the incident.

NHTSA ID

11749519

Incident

Jun 11, 2026

Got into the Truck on Thursday 7/2/26. When I shut my door I heard what sounded like something falling out of the bed of the truck. When I got out to investigate I realized the back glass of the truck had shattered and was laying in the bed of the truck. There was no indication of vandalism, the glass had pushed out from the inside, apparently related to the recent high heat in my area. i parked the truck on 6/30 and the morning of 7/2 was when i found the shattered rear glass.

NHTSA ID

11748436

Incident

Jul 1, 2026

issues with my 2025 f150 tremor when I applied my brakes firmly, really not that hard ( not hard enough to skid) my truck locked into park and I wasn’t even able to put it back into a gear with a flashing message! Couldn’t get it back into gear for about 30 sec to 60 sec until a message stopped flashing. Had this happened in traffic or on a freeway this could have been really bad especially in traffic. Very dangerous!

NHTSA ID

11747019

Incident

Jun 27, 2026

the instrument panel cluster flickered and flashed for months consistently after the recall repair was complete then failed just outside of bumper to bumper warranty. yes its available for inspection. When failure occurred the turn signals wipers and collision safety systems all stopped working simultaneously. The vehicle is at the dealer and has been confirmed. The component is still in the vehicle. no warning lamps symptoms have been present for the entire 1 year of ownership but became more predominate after recall software update.

NHTSA ID

11746898

Incident

Jun 27, 2026

Description Vehicle emissions control information veci label updateDescription On your vehicle, the integrated park module ipm may not properly engage the park pawl, preventing the vehicle from locking into park when park p is selected. If this condition occurs, a wrench light and shift system fault message will be displayed in the instrument panel cluster. Additionally, the vehicles electronic parking brake epb will automatically apply. Safety Risk If the park pawl is not properly engaged and the electronic parking brake epb is not applied, your vehicle may experience a roll-in-park, increasing the risk of a crash. Remedy Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update your vehicles secondary on board diagnostic module c sobdmc software free of charge. Next Steps Contact your dealer for more information to schedule the free service.

NHTSA ID

11744279

Incident

Jun 15, 2026

My F150 lost all power while driving as my wife was approaching a stop sign on XXX. Everything in the truck failed to work. When the power went out all safety devices: 4-way hazards, parking brake, brakes, airbags, steering etc... were inoperable. The truck was towed to a Ford Dealer Garage in Manteno, Illinois about 150 miles from my home. The ford garage replaced the RL3Z-14A068-G Ford Panel Assembly-Fuse Junction Panel. The truck was in the shop for 7 days. I was never informed of the reason this junction panel assemble failed. This same truck was in the shop from May 27 - July 3, 2025 for a wiring harness concern with only 1,200. At first, they were going to replace the entire wiring harness, but eventually they repaired a loose pin. My truck has been in the shop for 45 days since purchasing it on April 18, 2025. My outstanding questions: Are the wiring harness and the panel assembly issues connected? Is it safe to drive my truck? I drove it home from 150 miles away from the breakdown. Since then, I have only driven it a few miles locally. My wife is hesitant to ride in the truck after the experience. I contacted Ford on June 4/5 and they connected me with the Ford service manager at Dixon Ford, in [XXX]. I asked that a Ford Service Engineer inspect the truck to trace any ghost resistance. He indicated that they were unable to perform this task at his place of service. The main concern I have: Is my truck safe to drive? We had initially discussed taking the truck on our 10-day trip to the Rocky Mountains, but opted for my wife's Highlander. Imagine if this failure occurred in the Rocky Mountains? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744155

Incident

May 16, 2026

Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble codes (DTCs) present. This may be due to various software parameters in the powertrain control module (PCM).

Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration

Some 2025-2026 Bronco/Bronco Sport/Corsair/F-150/F-Super Duty/Maverick/Mustang/Mustang Mach-E/Ranger vehicles may exhibit a no audio/sound condition. This may be due to the software in the audio control module (ACM). To determine if it is a software concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. If the concern is still present, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing and repair as necessary outside of this article. If the no audio/sound concern is resolved, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 18C869 and labor operations 10654C, 12651D and 12651D4.

Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a

Some of the vehicles listed in the Model statement above equipped with 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen. This may be due to the software in the image processing module A (IPMA).

NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update