RoadVitals

2021 Toyota RAV4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
390
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 20, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
54
49 injuries, 0 deaths reported

Overview

Our database contains 390 NHTSA owner-reported complaints for the 2021 Toyota RAV4, most frequently naming the airbags, electrical and engine categories. 1 safety recall has been issued covering this model year; and 229 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Dec 20, 2023
999,901 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Toyota Motor Engineering & ManufacturingManufacturer number 23TA15, 23LA03View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Nov 9, 2026

While traveling along an interstate highway, at 65 mph, my vehicle began to drift side to side and the overall steering feeling was loose.

NHTSA ID
11776857
Incident
Nov 4, 2026
Brakes
Filed Oct 22, 2026

I have had several intermittent occasions over the past 3-4 years where the brakes do not stop the vehicle when depressed. I can feel something through the brakes pedal, but cannot explain what it is. So far, I have been able to avoid any accidents, but the infrequency makes it impossible to determine if it is going to happen.

NHTSA ID
11772954
Incident
Oct 22, 2026
Powertrain (other)
Filed Oct 21, 2026

The contact owns a 2021 Toyota Rav4. The contact stated that while driving approximately 50 MPH, the transmission failed to function properly. The contact stated that there was an abnormal sound coming from the transmission while shifting from fourth to fifth gear. The transmission was whining while accelerating and decelerating. The contact was concerned about metal flakes inside the engine. The contact called a service center to report the failure. The failure mileage was approximately 89,000.

NHTSA ID
11772670
Incident
Aug 1, 2026
Mileage
89,000 mi
Driver assistance
Filed Sep 25, 2026
Crash reported

While changing lanes in my 2021 Toyota RAV4 with my turn signal activated, the Lane Departure Alert / Lane Tracing Assist system applied an unexpected steering input that pulled my vehicle directly into a Jersey barrier, resulting in physical contact with the barrier. I was intentionally and safely moving into the adjacent lane when the system intervened abruptly and steered my vehicle toward the barrier. My speed was approximately 55 - 60 mph. The weather was rainy off and on but not raining at the time. The road surface was damp. The lane markings were clear and no dashboard warnings appeared prior to the steering event. I had my blinker on and was actively changing lanes. The lane‑assist system should not have intervened during a deliberate lane change, yet it applied a strong steering correction that overpowered my input. I attempted to counter‑steer, but the system’s force caused my vehicle to strike the barrier. My vehicle made contact with the Jersey barrier, causing damage to the driver’s side of my vehicle. The unexpected steering input created a sudden loss of control and a dangerous situation that could have resulted in a more severe crash. I am aware of other 2021 RAV4 owners reporting similar unintended steering behavior with lane‑assist systems, including steering toward barriers or roadside objects. This appears to be a recurring safety defect involving the vehicle’s lane‑keeping functionality. A lane‑assist system overriding a driver‑initiated lane change, especially with the turn signal activated, and steering the vehicle into a fixed object presents a serious risk of injury or death.

NHTSA ID
11766944
Incident
Sep 12, 2026
Filed Sep 23, 2026

Coolant bypass valve but toyota of richardson said the csp does not cover it. My engine maintenance required pop up on my dashboard

NHTSA ID
11766274
Incident
Sep 18, 2026
EnginePowertrain (other)Steering
Filed Sep 13, 2026

2021 Toyota RAV4 gas XXX Vehicle suddenly stopped while driving Busy roadway in [XXX] Wife and young children were passengers Dashboard displayed “ENGINE STOPPED” Dashboard displayed “STEERING POWER LOW” Police responded Police determined waiting for the insurance tow was unsafe Police arranged emergency towing Vehicle subsequently inspected by Beaver Toyota Dealer drove approximately 26 miles attempting to reproduce the issue No fault code/history found Problem could not be reproduced You remain concerned about a potentially recurring safety defect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11763945
Incident
Sep 3, 2026
Filed Sep 13, 2026

I am reporting a serious safety concern involving the sunroof glass on my 2021 Toyota RAV4 Hybrid Limited AWD. On July 3, 2026, at approximately 37,350 miles, I was driving the vehicle when the entire sunroof glass suddenly and catastrophically shattered. There was no traffic around me, there was no debris in the roadway, I was not traveling under an overpass, and I am not aware of any impact or other event that could have caused the glass to break. The failure was completely unexpected. I heard a very, very loud sound, similar to a gunshot. Immediately afterward, the entire sunroof glass had shattered into small granules. A very small piece of shattered glass also flew off the vehicle. I was able to quickly close the interior sunroof visor, which fortunately prevented the majority of the shattered glass from falling into the passenger compartment and prevented injury. There was nevertheless some glass that fell into the roof liner. I immediately contacted my insurance company and the car was towed to my Toyota dealership. The sunroof was replaced with a Toyota original part and the replacement was paid by my insurance company. This incident created a significant safety hazard because the sunroof glass failed suddenly and violently while the vehicle was being driven. The extremely loud explosion-like sound and the sudden loss of the sunroof glass could cause a driver to lose control of the vehicle or could result in glass striking occupants. In this instance, I was fortunate that the visor was closed quickly and that there was no surrounding traffic. I believe NHTSA should investigate whether there is a defect or other safety-related problem with the sunroof glass or its installation in this vehicle, particularly if similar spontaneous breakage incidents have occurred in other Toyota RAV4 vehicles. I am reporting this incident because the glass appeared to fail spontaneously, without an apparent collision, road debris, overpass, or other external impact.

NHTSA ID
11763943
Incident
Jul 3, 2026
ElectricalEngine
Filed Sep 5, 2026

I have a faulty coolant bypass valve on my 2021 Toyota RAV4. Every time I turn on the air conditioning the service engine required comes up on my notifications a known recall problem for Toyota RAV4’s of this year

NHTSA ID
11762309
Incident
Sep 5, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

24TE04

ENGINE

Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

T-SB-0023-26

ENGINE

Some customers may experience a rough running engine with a MIL ON P140018 DTC. Upon further inspection, a loose C90/C27 connector pin at the EGR valve may be found. To correct this concern, please reference the repair section of this TSB.

T-SB-0104-21 Rev2

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

T-SB-0106-22 Rev2

ELECTRICAL SYSTEM

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

T-SB-0001-26

ELECTRICAL SYSTEM

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

T-TT-0797-26

ELECTRICAL SYSTEM

Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota RAV4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025983062.3
20241773062.0
20231663061.5
20221501051.8
2021Viewing3901052.9
20206416051.2
20198877052.7
20183333163.6
20173083163.1
20162393162.4
20153054166.3
20141984168.9
20132572161.0
20122605056.6
201128711163.5
201040014161.9
200932715366.6
200857514462.8
20071,00414462.4
200670511256.3
20051415056.7
20041542053.2
20033150141.9
20025270038.3
20013090036.1
2000303052.1
1999615058.6
1998775057.7
1997541046.2
1996471046.0
1995100—
1994400—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.