AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
2021 Toyota RAV4
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 386 NHTSA owner-reported complaints for the 2021 Toyota RAV4, most frequently naming the airbags, electrical and engine categories. 1 safety recall has been issued covering this model year; and 229 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2021 | 2 | 35 |
| Nov 2021 | 3 | 38 |
| Dec 2021 | 5 | 43 |
| Jan 2022 | 5 | 48 |
| Feb 2022 | 3 | 51 |
| Mar 2022 | 6 | 57 |
| Apr 2022 | 7 | 64 |
| May 2022 | 4 | 68 |
| Jun 2022 | 3 | 71 |
| Jul 2022 | 8 | 79 |
| Aug 2022 | 4 | 83 |
| Sep 2022 | 2 | 85 |
| Oct 2022 | 2 | 87 |
| Nov 2022 | 1 | 88 |
| Dec 2022 | 3 | 91 |
| Jan 2023 | 6 | 97 |
| Feb 2023 | 2 | 99 |
| Mar 2023 | 2 | 101 |
| Apr 2023 | 5 | 106 |
| May 2023 | 3 | 109 |
| Jun 2023 | 4 | 113 |
| Jul 2023 | 6 | 119 |
| Aug 2023 | 4 | 123 |
| Sep 2023 | 3 | 126 |
| Oct 2023 | 4 | 130 |
| Nov 2023 | 3 | 133 |
| Dec 2023 | 1 | 134 |
| Jan 2024 | 5 | 139 |
| Feb 2024 | 8 | 147 |
| Mar 2024 | 8 | 155 |
| Apr 2024 | 6 | 161 |
| May 2024 | 5 | 166 |
| Jun 2024 | 6 | 172 |
| Jul 2024 | 7 | 179 |
| Aug 2024 | 6 | 185 |
| Sep 2024 | 6 | 191 |
| Oct 2024 | 10 | 201 |
| Nov 2024 | 7 | 208 |
| Dec 2024 | 9 | 217 |
| Jan 2025 | 14 | 231 |
| Feb 2025 | 3 | 234 |
| Mar 2025 | 17 | 251 |
| Apr 2025 | 13 | 264 |
| May 2025 | 9 | 273 |
| Jun 2025 | 9 | 282 |
| Jul 2025 | 9 | 291 |
| Aug 2025 | 10 | 301 |
| Sep 2025 | 9 | 310 |
| Oct 2025 | 9 | 319 |
| Nov 2025 | 7 | 326 |
| Dec 2025 | 5 | 331 |
| Jan 2026 | 7 | 338 |
| Feb 2026 | 5 | 343 |
| Mar 2026 | 6 | 349 |
| Apr 2026 | 11 | 360 |
| May 2026 | 8 | 368 |
| Jun 2026 | 6 | 374 |
| Jul 2026 | 6 | 380 |
| Aug 2026 | 2 | 382 |
| Sep 2026 | 4 | 386 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags12528.3%
- Electrical4810.9%
- Engine419.3%
- Visibility317.0%
- Driver assistance306.8%
- Interior & seats265.9%
- Fuel system245.4%
- Body & structure214.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Coolant bypass valve but toyota of richardson said the csp does not cover it. My engine maintenance required pop up on my dashboard
- NHTSA ID
- 11766274
- Incident
- Sep 18, 2026
2021 Toyota RAV4 gas XXX Vehicle suddenly stopped while driving Busy roadway in [XXX] Wife and young children were passengers Dashboard displayed “ENGINE STOPPED” Dashboard displayed “STEERING POWER LOW” Police responded Police determined waiting for the insurance tow was unsafe Police arranged emergency towing Vehicle subsequently inspected by Beaver Toyota Dealer drove approximately 26 miles attempting to reproduce the issue No fault code/history found Problem could not be reproduced You remain concerned about a potentially recurring safety defect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11763945
- Incident
- Sep 3, 2026
I am reporting a serious safety concern involving the sunroof glass on my 2021 Toyota RAV4 Hybrid Limited AWD. On July 3, 2026, at approximately 37,350 miles, I was driving the vehicle when the entire sunroof glass suddenly and catastrophically shattered. There was no traffic around me, there was no debris in the roadway, I was not traveling under an overpass, and I am not aware of any impact or other event that could have caused the glass to break. The failure was completely unexpected. I heard a very, very loud sound, similar to a gunshot. Immediately afterward, the entire sunroof glass had shattered into small granules. A very small piece of shattered glass also flew off the vehicle. I was able to quickly close the interior sunroof visor, which fortunately prevented the majority of the shattered glass from falling into the passenger compartment and prevented injury. There was nevertheless some glass that fell into the roof liner. I immediately contacted my insurance company and the car was towed to my Toyota dealership. The sunroof was replaced with a Toyota original part and the replacement was paid by my insurance company. This incident created a significant safety hazard because the sunroof glass failed suddenly and violently while the vehicle was being driven. The extremely loud explosion-like sound and the sudden loss of the sunroof glass could cause a driver to lose control of the vehicle or could result in glass striking occupants. In this instance, I was fortunate that the visor was closed quickly and that there was no surrounding traffic. I believe NHTSA should investigate whether there is a defect or other safety-related problem with the sunroof glass or its installation in this vehicle, particularly if similar spontaneous breakage incidents have occurred in other Toyota RAV4 vehicles. I am reporting this incident because the glass appeared to fail spontaneously, without an apparent collision, road debris, overpass, or other external impact.
- NHTSA ID
- 11763943
- Incident
- Jul 3, 2026
I have a faulty coolant bypass valve on my 2021 Toyota RAV4. Every time I turn on the air conditioning the service engine required comes up on my notifications a known recall problem for Toyota RAV4’s of this year
- NHTSA ID
- 11762309
- Incident
- Sep 5, 2026
2021 Toyota RAV4 (gas model) has experienced a sudden, unexpected engine stall/shutdown on a public road. The incident occurred while shifting into Drive after backing up in reverse. The engine immediately died without any prior dashboard warning lights or mechanical symptoms. The information screen displayed a message stating "Put Car in Park" or "Shift into Park." The vehicle safely restarted immediately after shifting back into Park and pressing the ignition button. This intermittent stall has happened three times under the exact same directional shifting conditions over the last 1.5 years, creating a high-risk scenario for a rear-end collision in active traffic. After previous incident (one year ago) when the engine stopped when shifting from reverse to drive, I took it to Toyota service. Dealership diagnostics could not previously replicate the issue due to its intermittent nature and the absence of a permanent check engine code. checked battery and performed health check.
- NHTSA ID
- 11757462
- Incident
- Aug 16, 2026
The driver’s seat adjustment mechanism failed and the seat became stuck, unable to move forward or backward. We initially went to a Toyota dealership and told them we believed the issue was a broken gear in the seat rail assembly. The dealership stated they needed to complete their own diagnostic assessment before proceeding, which would cost approximately $275 and add delay, despite already being told the likely cause. We instead took the vehicle to an independent mechanic, who confirmed the cause was a broken gear/synchronizing mechanism in the seat rail assembly. The mechanic confirmed that Toyota is the only source for this replacement part — it is not available from third-party or aftermarket suppliers — and has ordered the part directly from Toyota, at a cost of approximately $1,500, to install himself. This creates a safety risk because the driver is unable to adjust the seat position to reach the pedals and steering wheel properly, and cannot reposition the seat in the event of an emergency requiring rapid exit from the vehicle. Seating position also affects airbag deployment safety, since proper occupant positioning relative to the airbag is a factor in crash protection. There were no dashboard warning lights or error messages prior to the failure. The seat simply stopped moving on one side during normal, everyday adjustment. This appears to be a widespread and recurring issue rather than an isolated incident. Numerous other owners of 2019–2024 Toyota RAV4 vehicles have reported the identical failure — a broken gear in the seat rail mechanism — on Toyota owner forums and online community discussions, many describing the same high repair cost tied to the fact that only Toyota sells the necessary part. The vehicle is a 2021 Toyota RAV4 with approximately 56,000 miles at the time of failure. The component is available for inspection upon request.
- NHTSA ID
- 11756026
- Incident
- Aug 10, 2026
The contact owns a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the front driver’s seat became stuck. No warning lights were illuminated. The failure reoccurred on several occasions. The contact stated that water was leaking into the vehicle from the front driver’s and passenger sides, causing puddles of water in the front driver’s and passenger’s seats with an abnormal odor. The contact stated that the leak was near the bolts and screws. The failure reoccurred on several occasions. The vehicle was taken to an independent mechanic, who advised that the water leak could not be repaired and that the condition was unsafe. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed and determined that the A/C system and several other unknown components needed to be replaced. The dealer stated that the vehicle was out of warranty. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
- NHTSA ID
- 11753992
- Incident
- Jul 31, 2026
The driver side door actuator will not work, car is only five years old. Door will not unlock from fob, door unlock button or app. Began with a few random instances of not unlocking then turned into never unlocking again. Would have to climb through the passenger side to manually unlock by pushing switch. Got the actuator replaced but now car will not allow opening from inside, have to climb out of passenger door. This is a major safety concern as being unable to open a door in an emergency can be life threatening. The problem was reproduced and repair quoted by dealership. Problem was also reproduced by local mechanic and part replaced by them. Component inspected by manufacturer. The only warning was it sometimes not working, this began a few months back around February 2026.
- NHTSA ID
- 11753378
- Incident
- Feb 1, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.
ENGINE
Some customers may experience a rough running engine with a MIL ON P140018 DTC. Upon further inspection, a loose C90/C27 connector pin at the EGR valve may be found. To correct this concern, please reference the repair section of this TSB.
ENGINE
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
ELECTRICAL SYSTEM
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
ELECTRICAL SYSTEM
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
ELECTRICAL SYSTEM
Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 87 | 3 | 0 | 60.2 |
| 2024 | 174 | 3 | 0 | 62.8 |
| 2023 | 155 | 3 | 0 | 61.6 |
| 2022 | 145 | 1 | 0 | 52.0 |
| 2021Viewing | 386 | 1 | 0 | 53.5 |
| 2020 | 634 | 6 | 0 | 51.3 |
| 2019 | 878 | 7 | 0 | 52.6 |
| 2018 | 331 | 3 | 1 | 64.0 |
| 2017 | 307 | 3 | 1 | 63.4 |
| 2016 | 239 | 3 | 1 | 62.4 |
| 2015 | 304 | 4 | 1 | 66.7 |
| 2014 | 197 | 4 | 1 | 69.8 |
| 2013 | 257 | 2 | 1 | 61.8 |
| 2012 | 260 | 5 | 0 | 56.6 |
| 2011 | 287 | 11 | 1 | 63.9 |
| 2010 | 400 | 14 | 1 | 61.9 |
| 2009 | 327 | 15 | 3 | 67.0 |
| 2008 | 575 | 14 | 4 | 62.8 |
| 2007 | 1,004 | 14 | 4 | 62.6 |
| 2006 | 704 | 11 | 2 | 56.3 |
| 2005 | 141 | 5 | 0 | 56.7 |
| 2004 | 154 | 2 | 0 | 53.2 |
| 2003 | 314 | 0 | 1 | 41.1 |
| 2002 | 527 | 0 | 0 | 38.3 |
| 2001 | 309 | 0 | 0 | 36.1 |
| 2000 | 30 | 3 | 0 | 58.9 |
| 1999 | 61 | 5 | 0 | 58.6 |
| 1998 | 77 | 5 | 0 | 57.7 |
| 1997 | 54 | 1 | 0 | 46.2 |
| 1996 | 47 | 1 | 0 | 46.0 |
| 1995 | 1 | 0 | 0 | — |
| 1994 | 4 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.