Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
314
Latest Oct 2, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
8 injuries, 0 deaths reported
Overview
Our database contains 314 NHTSA owner-reported complaints for the 2003 Toyota RAV4, most frequently naming the transmission, powertrain (other) and engine categories. 1 NHTSA investigation names it; and 102 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 5 in Sep 2015. Most recent month: 1.View as table
Monthly owner complaints for the 2003 Toyota RAV4
Month
Complaints filed
Cumulative
May 2012
2
205
Jun 2012
1
206
Sep 2012
1
207
Oct 2012
1
208
Nov 2012
1
209
Dec 2012
1
210
Jan 2013
1
211
Feb 2013
2
213
Apr 2013
1
214
May 2013
3
217
Jul 2013
3
220
Aug 2013
3
223
Sep 2013
2
225
Oct 2013
2
227
Nov 2013
4
231
Dec 2013
2
233
Jan 2014
1
234
Feb 2014
4
238
Mar 2014
3
241
Apr 2014
1
242
Jun 2014
1
243
Aug 2014
1
244
Sep 2014
4
248
Oct 2014
4
252
Nov 2014
3
255
Dec 2014
1
256
Jan 2015
3
259
Feb 2015
1
260
Mar 2015
2
262
Apr 2015
1
263
Jun 2015
2
265
Jul 2015
1
266
Aug 2015
1
267
Sep 2015
5
272
Oct 2015
1
273
Dec 2015
3
276
Jan 2016
1
277
Feb 2016
1
278
Apr 2016
2
280
May 2016
1
281
Jun 2016
2
283
Jul 2016
2
285
Aug 2016
5
290
Sep 2016
4
294
Oct 2016
1
295
Feb 2017
2
297
Mar 2017
1
298
Jun 2017
1
299
Jan 2018
2
301
Jun 2018
2
303
Aug 2018
1
304
Sep 2018
1
305
Oct 2018
1
306
Feb 2019
1
307
Apr 2019
1
308
Nov 2019
2
310
Feb 2020
1
311
Jun 2020
1
312
Mar 2023
1
313
Oct 2023
1
314
What owners report
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2003 Toyota Rav4. The contact stated while driving approximately 30 MPH and at various speeds, the transmission slipped out of the intended gear. The contact stated that after depressing the accelerator pedal, the engine would rev before the transmission would jolt into gear. The contact stated that the check engine warning was illuminated. The contact had driven the vehicle to an independent mechanic, where it was diagnosed and determined that the Electronic Control Module needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 103,000.
NHTSA ID
11547851
Incident
Jun 2, 2023
Mileage
103,000 mi
Driver assistanceEnginePowertrain (other)
Filed Mar 16, 2023
The vehicle is very delayed shifting and will slow down without pushing the breaks
NHTSA ID
11512145
Incident
Jan 2, 2023
Powertrain (other)
Filed Jun 16, 2020
I DRIVE AND THE SLEEP WHILE I'M DRIVING AND THE CAN NOT CHANGE CORRECTLY THE GEAR. *TR
NHTSA ID
11329244
Incident
Jun 10, 2020
Mileage
190,000 mi
Engine
Filed Feb 15, 2020
THIS CAR HAS BEEN MAINTAINED AND PRESERVED AND ONLY 84000 MILES ON IT. AND THE CAR WONT SHIFT. IT JOLTS ME OR REVS EXTREMELY HIGH AND ALSO ALMOST CAUSED ME AN ACCIDENT AS IT ALMOST SHUT DOWN ON POWER WHILE MAKING A LEFT TURN IN INTERSECTION. THE CHECK ENGINE LIGHT COMES ON AND OFF. IT'S ONLY WHILE GOING FROM 2ND TO 3RD OR SHIFTING DOWN FROM 2 TO 1ST. I HAD MY MECHANIC LOOK AT IT AND HE SAID IT'S A COMMON ISSUE WITH THE ECU TO TAKE IT TO DEALERSHIP TO REPLACE FOR FREE AND THEY WANT TO CHARGE ME 150 JUST TO EXAMINE IT.
NHTSA ID
11309385
Incident
Feb 14, 2020
Mileage
84,100 mi
Powertrain (other)
Filed Nov 29, 2019
TL* THE CONTACT OWNS A 2003 TOYOTA RAV4. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO SHIFT INTO GEAR CORRECTLY. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY FAILED TO SHIFT INTO THIRD GEAR. THE RPMS WOULD REV; HOWEVER, THE VEHICLE WOULD LOSE FORWARD MOMENTUM. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. *DT *DL *JS
NHTSA ID
11282867
Incident
Nov 7, 2019
Mileage
100,000 mi
Powertrain (other)
Filed Nov 26, 2019
MY TRANSMISSION STARTED RAVING UP AND SHIFTING ALL CRAZY AND TAKEN TO SCAN TO SHOW A SHIFT SELINOID B TOOK TO TRANNY SHOP WHO SAYS IT'S COMPUTER AND SEE SEVERAL POST ABOUT THIS HAPPENING TO OTHERS. I AM A GRANDMA AND I CAN'T EVEN DRIVE HIM AROUND DON'T FEEL SAFE. IT WAS DRIVING DURING THIS TIME IN THE CITY STREETS
NHTSA ID
11282552
Incident
Oct 10, 2019
Mileage
150,000 mi
Powertrain (other)
Filed Apr 11, 2019
I JUST BOUGHT A ONE OWNER USED 2003 RAVA4 WITH ONLY 58,000 MILES ON IT RIGHT BEFORE CHRISTMAS. I HAVE DRIVEN IT FOR ALMOST 4MONTHS NOW AND ABOUT 6 WEEKS AGO IT STARTED SHIFTING HARD GOING INTO 2ND GEAR, SOMETIMES IT JUMPS/BOUNCES. I LOOKED IT UP AND AM SEEING THAT ALOT OF PEOPLE HAVE HAD THE SOME PROBLEM AND THEY ARE SAYING IT'S THE EMC. WONDERING IF ANYONE WAS ABLE TO GET ANY HELP AT ALL OUT TOYOTA. I DO NOT KNOW IF THE PREVIOUS OWNER'S WHERE EVER MADE AWARE OF THE SITUATION & HAVE NO WAY TO CONTACT THEM. THINK IT'S PRETTY CRAZY TO HAVE TO PAY A BUNCH OF MONEY WHEN THERE IS SUCH LOW MILAGE WOULD THINK TOYOTA WOULD FIX IT.
NHTSA ID
11195650
Incident
Feb 28, 2019
Driver assistance
Filed Feb 27, 2019
ECM FAILED. ORIGINAL OWNER, VEHICLE HAS 50,991 MI. ON IT . 16 YEARS OLD. TOYOTA AWARE OF PROBLEM-- EXTENDED WARRANTY TO 10 YRS./150000. MI. CALLED TOYOTA CUSTOMER. SERVICE, STATED THAT I'M OUT OF LUCK. ORIGINAL PART CLEARLY DEFECTIVE. CONSIDERATION SHOULD BE EXTENDED BECAUSE OF EXTREMELY LOW MILEAGE. COST WILL BE $2000.00 OR MORE. VEHICLE WAS MOVING WHEN EXPERIENCED UNCONTROLLED SHIFTING IN TRANSMISSION. CLEARLY A SAFETY ISSUE.
NHTSA ID
11182823
Incident
Feb 13, 2019
Mileage
50,991 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
T-SB-0038-24 Rev2
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
T-SB-0039-24 Rev2
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-SB-0035-24 Rev2
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0061-23 Rev2
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
T-SB-0062-23 Rev2
STRUCTURE:BODY
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
T-SB-0038-24 Rev1
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.