2021 Kia Telluride

Unfortunately, beginning in June 2025, I experienced a serious engine problem. While driving, the vehicle began sputtering and stalled twice in traffic. I immediately brought it to the dealer, where I was told the engine had no oil, despite no prior warning of abnormal oil loss (no engine warning lights and no leaks). The service department added oil and initiated an Oil Consumption test. On October 4, 2025, the same problem occurred again. While driving, the Telluride began sputtering again, and the dealer again determined that the engine had no oil. I was charged for another oil change and instructed to complete another Oil Consumption test. During this process, the maintenance supervisor acknowledged that excessive oil consumption was a known and serious issue affecting Kia Tellurides and other models, and explained that engine replacement was the appropriate solution. I also observed another Telluride at the dealership undergoing the same type of engine repair. After completing the required testing, the dealer ultimately installed a rebuilt engine in my vehicle to address the excessive oil consumption problem with the original engine. I am now back in the same situation. On September 8, 2026, less than one year after the rebuilt engine was installed, my Telluride once again began sputtering while I was driving. I brought the vehicle to back to the dealer on on September 9, 2026. The service personnel again told me there was no oil in the vehicle, despite it being well within its recommended oil-change interval. More importantly, I was informed that the rebuilt engine currently installed in my vehicle is suspected of having the same excessive oil-consumption problem as the original engine. After following the instructions on yet another engine recheck and Oil Consumption test, I 've been told that the engine is burning oil at an exponential rate.

NHTSA ID

11766606

Incident

Sep 24, 2026

I purchased my 2021 Kia Telluride S new, with only 22 miles from the test drive. XXX (approx. 53,000 miles, vehicle age 18 months): The transmission failed while I was traveling approx. 75-80 mph on a major highway in [XXX]. Upon failure, the vehicle suddenly lurched as if the brakes had locked or the parking brake had been applied, nearly causing us to strike our heads on the dashboard and creating a hazardous situation for other traffic. After the failure, the vehicle would only operate in approx. first through third gears and reverse, and would not exceed 25 mph. We were forced to limp the vehicle off a busy six-lane highway. XXX: Due to parts delays, the vehicle was not returned until November 2022 after the transmission work. XXX (approx. four months later): The vehicle developed engine knock and excessive oil consumption. Advised this may have been related to oil degradation while the vehicle sat waiting for parts. Since then, I had to regularly check and add oil between oil changes. Despite low oil levels, no oil pressure warning light ever appeared. XXX (exact date unknown): While opening the sunroof at a stop, a loud crack occurred and pieces of the sunroof track, plastic and metal, fell onto me and my passenger. The glass is intact but became partially stuck open without the track to guide it. XXX: The engine knock worsened and became a squeal while driving approx. 60 mph. The vehicle lost power, requiring me to turn on hazards and coast off to avoid accident. Dealership mechanic advised that the engine had thrown a rod and blown the oil filter housing gasket. The vehicle is currently at the dealership and available for inspection. Kia has denied coverage despite the failure of a component linked to excessive oil loss and a recently extended 180,000-mile warranty, even after the engine threw a rod following a sudden loss of oil pressure. The failed transmission has likely already been disposed of. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11765954

Incident

Sep 11, 2026

The sunroof on vehicle is not able to open/close correctly due to track/clips broken. Vehicle was purchased used January 2023. The sunroof has been used less than 5 times during this period. I spoke to a service advisor at the local dealership, Bulldog Kia of Athens , Ga. He confirmed that there is a continual issue with this and that He advises customers to NOT use the sunroof after 60,000 miles. With further research, Kia is aware of this issue and has yet to offer a solution. The cost to repair is $6000.00 for a new sunroof. There is a kit that could be used by dealers to repair.

NHTSA ID

11765569

Incident

Aug 24, 2026

I have owned this vehicle since new. This vehicle has never had an accident. In the last 3 months the FCAS started sending messages to the dashboard without a vehicle in front, in clear blue skies and the radar element in front is clean. The message lasts 2-3 minutes and disappears. Went to Kia Service At Greenway Kia at the Avenues in Jacksonville, FL. The first time they said no errors codes popped up. They said it it happens again, bring it back. It kept on the same and I went back. No resolution. Then I sent and email to Kia Customer Service and after two weeks called them and the rep stated she found the email. She said take it to Kia Service which I did. Still the issue is unresolved. Made a second call to Kia Customer Service and spoke to another rep and she sent me to an agent "higher up?". He said that he will let the Kia dealership know. I was under the impression he would call them with the "fix". No luck. Why have they not changed the radar element in front? Money? I have driven vehicles for 62 years and never needed FACS. I guess car manufacturers installed this to deal with the current drivers paying attention to their social media accounts instead of driving. There is Kia Telluride Thread I found and several others describe the same issue. All report no solutions. Perhaps a recall only for those vehicles that have this problem. Respectfully,

NHTSA ID

11765011

Incident

Aug 4, 2026

My wife and I purchased a 2021 Kia Telluride brand new a few years ago when we lived in [XXX]. We are currently active duty USAF and brought our KIA Telluride with us here, while stationed in [XXX]. The vehicle is currently under two recalls SC316R and SC374 and is a fire risk. Under these types of recalls, vehicle shipping companies will not transport vehicles on their boats. We know this because we had to have two recalls (SC247F and SC243B) completed before we could have our vehicle shipped from the [XXX] to [XXX]. I am looking for assistance on how to have recalls and warranty service during our assignment here in [XXX]. We've reached out to Kia, opened 3 customer service cases, and have talked to them shortly to try to setup a repair. Then Kia stops communicating and ignores our calls and emails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11764881

Incident

Apr 23, 2026

The problem first occurred at the end of May 2026. The digital instrument cluster completely stopped working while driving, cutting off all FMVSS 101 compliance indicators including the speedometer, fuel gauge, engine temperature, and RPMs. This problem has persisted on and off since May 2026. This is a huge safety concern because I am unable to determine my vehicle speed, etc. while driving. The issue occurs without warning and completely affects my ability to safely operate the vehicle. I took it to the Kia Stamford, CT dealer on June 5th and they were unable to replicate the problem saying when they turned the car on the instrument cluster was functioning normally. They said they "hard reset" it at that time. The very same day after leaving the dealership, the problem occurred again and has occurred intermittently ever since

NHTSA ID

11764554

Incident

May 25, 2026

Every time the wiper blades are in intermittent mode they randomly stop at various spots on the windshield. I have to switch to low or high or turn them off completely for the motor to engage and work again.

NHTSA ID

11764208

Incident

Sep 14, 2026

Spontaneous shatter of sunroof. Danger to myself, passengers in the car, and others on the road. Insurance claim complete and the sunroof is now replaced/repaired No warning signs, no impacts prior or at the time of shattering. Glass puckered up as if pressure from the car caused the shatter rather than something external to the car.

NHTSA ID

11762949

Incident

Aug 5, 2026

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL FILTER HOUSING GASKET REPLACEMENT (WTY045) - This bulletin provides information regarding the ‘Warranty Extension Program (WTY045)’ for the inspection and, if necessary, replacement of the oil filter housing gasket on certain 2020–2025 MY Telluride (ON) vehicles produced from January 9, 2019, through June 12, 2025. Under this program, the New Vehicle Warranty coverage for this condition is extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever occurs first, starting from the date the vehicle was first put into service. Affected vehicles may develop an engine oil leak from the oil filter housing gasket. During the extended warranty period, inspect and, if necessary, replace the oil filter housing gasket at no cost to the customer.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE/VIBRATION LOGIC IMPROVEMENT) - CLOSED & SUPERSEDED BY CHA129 - This bulletin is now closed and superseded by CHA129. This bulletin provides information to upgrade the 4-Wheel Drive ‘4WD’ system software on certain 2020-2022MY Telluride (ON) vehicles produced from January 09, 2019 through September 01, 2022. The affected vehicles may exhibit a noise and/or a vibration, shudder, jerking, binding, or chattering while turning at low speeds (10MPH – 15MPH) located from the 4WD coupling caused by a decrease in the oil friction of the 4WD coupling due to continuous vehicle operation in harsh conditions (high/low ambient temperatures, long time/distance traveling).

TECHNICAL SERVICE BULLETIN: AWD COUPLER NOISE/VIBRATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the 4-Wheel Drive ‘4WD’ system software on some 2020-2025MY Telluride (ON) vehicles produced from January 08, 2019 through December 17, 2025. The affected vehicles may exhibit a noise and/or a vibration, shudder, jerking, binding, or chattering sensation while turning at low speeds (10MPH – 15MPH). This concern may be caused by decreased oil friction within AWD coupling due to continuous vehicle operation in harsh conditions (high/low ambient temperatures, extended duration / distance driving).

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY045) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to an engine oil leak from the oil filter housing gasket in certain 2020-2025 MY Telluride vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the oil filter housing gasket leaking condition at no cost to you during this extended warranty period.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY045) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.