2025 Kia Telluride

The engine randomly turns off and I get a warning that says "Engine Off! Shift to P or N, then start engine" This happened recently as my mother in law was making a left hand turn on a busy intersection. If there were other cars coming she would've been hit. There are no prior warnings or indications that the car is having any issues. The car has been inspected by the dealership, which has been unable to reproduce the issue.

NHTSA ID

11766464

Incident

Sep 19, 2026

My 2025 Kia Telluride has experienced repeated, unresolved engine stalling/shutdown while driving. The defect began as stalling at low speeds approaching stops and has escalated to the vehicle shutting off completely while traveling at 45–50 miles per hour on public roads. When the engine shuts off at highway speeds, power steering and power brakes are lost, creating an immediate life-threatening situation for the driver and any passengers. The dealership has made multiple repair attempts across two separate phases of this defect without success. Despite the ongoing safety hazard, the dealer has pressured me to return my rental vehicle and accept the car back without verified resolution of the stalling issue. Kia America Customer Service has been unresponsive to the urgency of this situation. The vehicle remains unrepaired and unsafe for highway operation. I am requesting that NHTSA investigate this defect, review whether a safety recall is warranted, and add this complaint to the record for the 2025 Kia Telluride VIN [XXX]. I am aware that other 2025 Telluride owners have reported similar stalling and unexpected shutdown issues to NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11765128

Incident

Sep 17, 2026

We purchased a new 2025 Kia Telluride 17 days ago. Just three days after purchasing the vehicle, I experienced a serious and potentially dangerous failure while driving in heavy traffic in downtown Chicago. The dashboard suddenly lit up, an alarm began sounding, and the following warning appeared: “Engine Off! Shift to P or N and then start engine.” I was forced to pull off the road in VERY congested downtown traffic, put the vehicle in park, turn it off, and restart it. I immediately contacted the dealership. The next day, I took the vehicle to the dealership for an unrelated detailing issue and asked them to check out the car to address what had happened. I was told it was likely a computer fluke and that I would need to wait to see if it happens again. The next day, the exact same thing happened while merging onto the interstate on a tight onramp in congested traffic. This time, I had significant difficulty getting safely to the side of the road and came extremely close to being struck by another vehicle. Again, I had to put the vehicle in park, turn it off, and restart it. The following day, I returned the Telluride to the dealership. It has been there for over a week. They seem to know this is a common issue with Tellurides but they've indicated that KIA has not provided guidance on addressing this specific issue. As a result, they could only respond to the code that was generated- which indicates an electrical control issue. I've contacted KIA and I'm waiting to hear if they can provide a fix that can guarantee I'm not put into another dangerous situation. If an older person or teenager had been in the situations I had been in, I can nearly guarantee there would've been a very serious and potentially fatal accident. Please help us address this issue!

NHTSA ID

11764163

Incident

Sep 3, 2026

My 2025 Kia Telluride is subject to safety recall SC362A / NHTSA Recall 26V105 involving the front seatback assemblies. On March 24, 2026, I left the vehicle with an authorized Kia dealer for the recall repair. The dealer documented “REMEDY NOT AVAIL” and also documented that the vehicle would remain at the dealer until the recall was performed. As of September 14, 2026, the vehicle remains unrepaired and NHTSA’s VIN recall lookup still shows this recall as unrepaired. The vehicle has therefore been unavailable for approximately 174 days because Kia has not provided and completed the recall remedy. I am requesting that NHTSA review Kia’s failure to provide this safety recall remedy within a reasonable period of time

NHTSA ID

11764126

Incident

Mar 24, 2026

Component: Factory forward panoramic sunroof glass, 2025 Kia Telluride, VIN [XXX]. On XXX at ~8:18 a.m. ET, [XXX], ~59 mph, the glass shattered with a loud bang. No object was seen hitting the roof. Sunshade open. Vehicle/photos available. Original glass may not have been kept after dealer/insurance repair (State Farm; return set XXX). Safety risk: Highway-speed failure with a [XXX] in the front passenger seat. Glass entered the cabin and fell on driver [XXX] and the child. Noise like a gunshot. Risk of startle, cuts, blocked vision, and loss of control. Driver kept the lane and exited at [XXX]. No injuries. Not safe to keep driving. Confirmed: One-time shatter, documented by photos. Calavan Kia West received the vehicle XXX. A Kia assessor inspected it and warranty was denied, citing two lower-windshield marks I had already seen the day before when I washed the car. Those marks are on a different panel and do not explain the roof bursting. No written denial or assessor report. State Farm is replacing the glass. Inspections: Kia assessor at Calavan Kia West. State Farm claim opened. Police not called. I photographed the roof at [XXX], before the tow. Warnings: None. No lamps, messages, cracks, or rattles beforehand. First sign was the sudden bang and shattered glass. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11763836

Incident

Aug 18, 2026

There have been two individual episodes of this occurring. While actively driving the entire vehicle shuts off and begins to Coast and will not respond to pressing the accelerator. This happened once in our driveway in March. This happened again about 3 weeks ago while driving on the interstate and had to cross multiple lanes of traffic in order to make it to the shoulder. Very unsafe situation with no warning

NHTSA ID

11763637

Incident

Sep 3, 2026

I purchased this new vehicle in March of 2026. The vehicle has 6,800 miles. While idle, I started to get a warning the engine was overheating with the ac only blowing hot air while the engine smelt like it was overheating. This put me at risk of being stranded in the heat with my toddler and new born or the vehicle malfunctioning in the highway.

NHTSA ID

11763075

Incident

Sep 9, 2026

The engine just quit when making a brake stop. The RPM went to zero. The car did restart but failed a second time after a few feet of travel and the brakes were applied. There are at least two occasions when the issue occurred within the past two days.

NHTSA ID

11761899

Incident

Sep 1, 2026

TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL FILTER HOUSING GASKET REPLACEMENT (WTY045) - This bulletin provides information regarding the ‘Warranty Extension Program (WTY045)’ for the inspection and, if necessary, replacement of the oil filter housing gasket on certain 2020–2025 MY Telluride (ON) vehicles produced from January 9, 2019, through June 12, 2025. Under this program, the New Vehicle Warranty coverage for this condition is extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever occurs first, starting from the date the vehicle was first put into service. Affected vehicles may develop an engine oil leak from the oil filter housing gasket. During the extended warranty period, inspect and, if necessary, replace the oil filter housing gasket at no cost to the customer.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TECHNICAL SERVICE BULLETIN: AWD COUPLER NOISE/VIBRATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the 4-Wheel Drive ‘4WD’ system software on some 2020-2025MY Telluride (ON) vehicles produced from January 08, 2019 through December 17, 2025. The affected vehicles may exhibit a noise and/or a vibration, shudder, jerking, binding, or chattering sensation while turning at low speeds (10MPH – 15MPH). This concern may be caused by decreased oil friction within AWD coupling due to continuous vehicle operation in harsh conditions (high/low ambient temperatures, extended duration / distance driving).

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY045) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to an engine oil leak from the oil filter housing gasket in certain 2020-2025 MY Telluride vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the oil filter housing gasket leaking condition at no cost to you during this extended warranty period.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY045) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.