Component: VISIBILITY / SUNROOF GLASS Description of the Incident While driving my Kia Telluride, the panoramic moonroof/sunroof suddenly and violently shattered without warning. At the time of the incident, there was no collision, no road debris strike, no overhead object impact, and no other apparent external cause for the failure. I heard an extremely loud explosive sound similar to a gunshot or explosion coming from the roof area of the vehicle. The glass immediately shattered and fragmented across the roof opening. The unexpected failure startled me and created a significant distraction while operating the vehicle. The incident created an immediate safety risk because: The loud explosion caused driver distraction. Shattered glass entered the drivers department pouring down while driving on a highway. Visibility could have been affected by falling glass and roof damage. The sudden event increased the risk of losing control of the vehicle or being involved in a crash. The vehicle had not previously been involved in any accident affecting the roof or glass. The moonroof showed no signs of prior damage before the incident. Based on my experience and my subsequent research, I learned there have been numerous reports from Kia owners alleging spontaneous sunroof shattering incidents in Kia vehicles. A class-action lawsuit was previously filed regarding allegedly defective Kia panoramic sunroofs, and hundreds of complaints were reportedly submitted to NHTSA concerning similar incidents. Although litigation outcomes have varied, the pattern of complaints suggests this issue warrants continued review. I am submitting this complaint because spontaneous glass failure in a moving vehicle presents a potentially serious safety hazard to drivers, passengers, and others on the road.
- NHTSA ID
- 11775535
- Incident
- Apr 7, 2026
Driver assistanceElectrical
Filed Nov 2, 2026
On XXX, at 48,787 miles, the digital instrument cluster on my 2024 Kia Telluride EX – X line failed completely upon startup. The speedometer, tachometer, fuel, gauge, transmission, gear, position, indicators, turn signal indicators, and all warning lights became in operative. Simultaneously, the blind spot warning indicators in both exterior mirrors, cruise control, and audible parking – distant warning stopped functioning. The exterior lights, turn signals, and backup camera continued operating. The instrument clusters remained black, except for the odometer reading of 48,787 miles and the illumination adjustment graphic, which appeared when operating the brightness control. The odometer remain frozen despite additional driving. Multiple engine shut downs and restarts did not restore operation. The navigation system had also been generating erroneous wrong way warnings, occasionally positioning the vehicle in the opposing lanes on divided highways. These errors became more frequent following the instrument cluster failure. On XXX, Bridgewater Kia in [XXX] inspected the vehicle (invoice XXX). The technician performed a hard reset/capacitor discharge by disconnecting the battery. The system resume functioning and the odometer advanced from 48,787 to 48,789 during a 2 mile road test. Mileage driven during the malfunction, apparently was not recorded. The dealership did not identify the underlying cause. The service advisor acknowledge encountering similar failures in other 2024 Tellurides, although reportedly infrequently. I am concerned that the simultaneous lost of essential vehicle instrumentation and safety related warning systems could occur without warning. The dealership restored operation but did not identify or permanently correct the underlying defect. I request that the NHTSA investigate this potential safety – related electronic failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11775166
- Incident
- Oct 30, 2026
Electrical
Filed Oct 31, 2026
Hi [XXX], I'm reaching out regarding a concerning issue with our 2024 Kia Telluride. While driving, the vehicle's digital instrument cluster suddenly went completely black without warning. This resulted in the loss of all driving information, including the speedometer, warning indicators, and all other dashboard displays. The screen remained blank for approximately 45 seconds while driving on the freeway before the system rebooted. I'm particularly concerned because this occurred while the vehicle was in motion, creating a potentially dangerous situation. This first occurred about a year ago, and we chalked it up to a one-time event. However, it has now happened two more times since then. This vehicle has no backup analog gauges, so when the instrument cluster goes out, the entire dashboard is completely blank. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11774851
- Incident
- Oct 28, 2026
Driver assistanceSteering
Filed Oct 29, 2026
I was driving 70 mph on a clear unobstructed highway in the right lane, when suddenly my vehicle steering jerked forcefully to the right, over the white line and onto the rumble strips. A circular symbol popped up, on the display but it was too fast to identify while trying to make an immediate correction and recover control.
- NHTSA ID
- 11774453
- Incident
- Oct 25, 2026
Driver cluster completely black when car is fully on and operational. Radio portion of digital dash works. But the critical safety driver cluster panel is completely black. Spedometer, fuel, etc all missing while car is in operation.
- NHTSA ID
- 11774284
- Incident
- Oct 28, 2026
On October 21, 2026, the sunroof of my 2024 Kia Telluride suddenly shattered while I was driving at approximately 65 mph. The glass exploded unexpectedly during normal vehicle operation. The sunroof was in the tilted position with the sun shade pulled back completely. The glass shattered on the top of my head as I was driving. My two small children seated in the second row were also present. The cause of the failure is unknown. I took the vehicle to an authorized Kia dealership, where personnel photographed the damage, vacuumed some of the broken glass from the vehicle, and applied temporary crash wrap over the damaged sunroof. The service invoice documents that the sunroof exploded while driving. However, no comprehensive safety inspection was performed or documented to my knowledge. Dealership personnel verbally stated that the vehicle was safe to drive with the temporary covering and instructed me not to open the sunshade. However, they would not provide written confirmation that the vehicle was safe to operate. Despite the temporary repair, I continued hearing glass shifting and breaking while driving. I am concerned about additional glass falling, the integrity of the damaged sunroof, and the safety of vehicle occupants. On October 22, 2026, the dealership informed me that Kia had authorized replacement of the sunroof and that the replacement part was expected the following week. I contacted Kia Customer Care, opened a case, and requested alternative transportation because of my ongoing safety concerns. I was repeatedly instructed to wait for a case manager to contact me. I am requesting that NHTSA investigate this unexpected panoramic sunroof glass failure as a potential vehicle safety defect, including whether similar incidents have occurred in other Kia Telluride vehicles.
- NHTSA ID
- 11773900
- Incident
- Oct 21, 2026
Body & structure
Filed Oct 21, 2026
Vehicle: 2024 Kia Telluride Current Mileage: Approximately 72,000 miles Dealership: Colonial Kia, Chester, Virginia Recall: Kia SC347 / SC347A — Exterior Door Belt Molding NHTSA Recall Number: 25V494000 Description of Safety Problem I purchased my used 2024 Kia Telluride from Colonial Kia in Chester, Virginia, in June 2025. Since purchasing the vehicle, I have experienced repeated failures of the exterior door window molding. On two separate occasions, pieces of molding completely detached from my vehicle while I was driving at highway speeds. The first incident occurred before Kia performed the door molding safety recall. The second incident occurred after recall work had already been completed. My dealership, Colonial Kia, has performed repairs related to this problem. My repair invoice dated January 6, 2026, specifically documents that the driver's front door molding failed shortly after Recall SC347A had been performed. A second repair invoice dated April 16, 2026, documents replacement of the passenger-side rear door molding. Now, in October 2026, the front passenger door molding is beginning to loosen, creating concern that another piece may detach while the vehicle is being driven. I am concerned that the recall remedy has not adequately corrected this safety defect on my vehicle. Detaching molding at highway speeds creates a potential hazard for other motorists and could cause an accident. The dealership previously performed the repairs without charging me but advised that I could be responsible for future repairs after the manufacturer's warranty expires. I believe this is an ongoing safety defect rather than a normal wear-and-tear issue. I am requesting that NHTSA review these repeated failures, particularly the molding detachment that occurred after recall repairs, and investigate whether the recall remedy adequately addresses the defect. I have documentation of previous repairs and can provide copies of my dealership invoices. My primary con
- NHTSA ID
- 11772801
- Incident
- Jan 1, 2026
Electrical
Filed Oct 16, 2026
Display gets very hot to the touch , even in 70° or lower weather. Vehicle is kept garaged. Seems hotter behind steering wheel than the home screen/radio side. Trim is not hot. We usually use a sun screen. We do not usually use built-in navigation, real-time traffic, or phone charging. Seems to be a potential fire risk. Internet info suggests that the manufacturer is aware of the problem but no recall. Not sure how long this has been going on. Happens when/after driving.
- NHTSA ID
- 11771710
- Incident
- Oct 16, 2026