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2024 Tesla Model 3
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 224 NHTSA owner-reported complaints for the 2024 Tesla Model 3, most frequently naming the driver assistance, electrical and steering categories. 5 safety recalls have been issued covering this model year; 7 NHTSA investigations name it; and 58 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2024 | 1 | 1 |
| Apr 2024 | 3 | 4 |
| May 2024 | 3 | 7 |
| Jun 2024 | 11 | 18 |
| Jul 2024 | 14 | 32 |
| Aug 2024 | 17 | 49 |
| Sep 2024 | 7 | 56 |
| Oct 2024 | 15 | 71 |
| Nov 2024 | 11 | 82 |
| Dec 2024 | 14 | 96 |
| Jan 2025 | 16 | 112 |
| Feb 2025 | 8 | 120 |
| Mar 2025 | 7 | 127 |
| Apr 2025 | 4 | 131 |
| May 2025 | 2 | 133 |
| Jun 2025 | 4 | 137 |
| Jul 2025 | 3 | 140 |
| Aug 2025 | 6 | 146 |
| Sep 2025 | 3 | 149 |
| Oct 2025 | 14 | 163 |
| Nov 2025 | 10 | 173 |
| Dec 2025 | 6 | 179 |
| Jan 2026 | 4 | 183 |
| Feb 2026 | 2 | 185 |
| Mar 2026 | 1 | 186 |
| Apr 2026 | 4 | 190 |
| May 2026 | 3 | 193 |
| Jun 2026 | 5 | 198 |
| Jul 2026 | 6 | 204 |
| Aug 2026 | 10 | 214 |
| Sep 2026 | 4 | 218 |
| Oct 2026 | 4 | 222 |
| Nov 2026 | 2 | 224 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance7029.3%
- Electrical4719.7%
- Steering4016.7%
- Exterior lighting2711.3%
- Airbags83.3%
- Suspension72.9%
- Other / unspecified72.9%
- Visibility62.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
FSD Collisions in Reduced Roadway Visibility Conditions
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
Traffic safety violations while Full Self Driving ("FSD") is engaged
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.
Compliance with Standing General Order 2021-01 Reporting Requirements
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit Query, a standard process for reviewing compliance with legal requirements, to evaluate the cause of the potential delays in reporting, the scope of any such delays, and the mitigations that Tesla has developed to address them. As part of this review, NHTSA will assess whether any reports of prior incidents remain outstanding and whether the reports that were submitted include all of the required and available data. The SGO reports cited in the Opening Resume, can be found at NHTSA.gov/SGOCrashReporting under the following SGO 2021-01 report IDs: 13781-11020-1 13781-10844-1 13781-10843-1 13781-10530-1 13781-10160-1 13781-10159-1 13781-10157-1 13781-10146-1 13781-10122-1 13781-10098-1 13781-10097-1 13781-10096-1 13781-10095-1 13781-10094-1 13781-10093-1 13781-10023-1 13781-10022-1 13781-10021-1 13781-10020-1 13781-10017-1 13781-10016-1 13781-10015-1 13781-10014-1 13781-10013-1 13781-10012-1 13781-6047-1 13781-9930-1 13781-9917-1 13781-9928-1 13781-9925-1 13781-9924-1 13781-9923-1 13781-9922-1 13781-9835-1 13781-9834-1 13781-9833-1 13781-9832-1 13781-9831-1 13781-9830-1 13781-9829-1 13781-9827-1 13781-9818-1 13781-9780-1 13781-9779-1 13781-9778-1 13781-9777-1 13781-9775-1 13781-9774-1 13781-9773-1 13781-9772-1 13781-9771-1 13781-9770-1 13781-9728-1 13781-9688-1 13781-9715-1 13781-9714-1 13781-9713-1 13781-9712-1 13781-9711-1 13781-9710-1 13781-9709-1 13781-9696-1 13781-9695-1 13781-9694-1 13781-9693-1 13781-9692-1 13781-9691-1 13781-9690-1 13781-9687-1 13781-9686-1 13781-9342-1 13781-9319-1 13781-9019-1 13781-8910-1 13781-8732-1 13781-8712-1 13781-8310-1 13781-7897-1 13781-7895-1 13781-7835-1 13781-7798-1 13781-7797-1 13781-7758-1 13781-7757-1 13781-7756-1 13781-7755-1 13781-7667-1 13781-7399-1 13781-7398-1 13781-7397-1 13781-7396-1 13781-7395-1 13781-7394-1 13781-7393-1 13781-7389-1 13781-7388-1 13781-7387-1 13781-7386-1 13781-7385-1 13781-7383-1 13781-7187-1 13781-7186-1 13781-7185-1 13781-7184-1 13781-7181-1 13781-7023-1 13781-6399-1 13781-6389-1 13781-6388-1 13781-6387-1 13781-6386-1 13781-6379-1 13781-6378-1 13781-6377-1 13781-6375-1 13781-6214-1 13781-6172-1 13781-6155-1 13781-6154-1 13781-6122-1 13781-6120-1 13781-6118-1 13781-5800-1
Recall 23V838 Remedy Effectiveness
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and Tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. EA22002 (upgraded from PE21020) was opened to investigate whether Tesla’s Autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. The work conducted in these investigations aligns with Tesla’s conclusion in its 23V838 recall filing. During EA22002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. Tesla filed Recall 23V838 to address concerns regarding the Autopilot system investigated in EA22002. Following deployment of the remedy in Recall 23V838, ODI identified concerns due to post-remedy crash events and results from preliminary NHTSA tests of remedied vehicles. Also, Tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. Tesla has also deployed non-remedy updates to address issues that appear related to ODI’s concerns under EA22002. This investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. ODI is therefore opening this Recall Query investigation to further evaluate the adequacy of the remedy for recall 23V838.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The steering wheel cover material (PUR/vegan leather) has separated, cracked, and peeled extensively, primarily at the 3 o’clock and 9 o’clock hand positions. This matches Tesla Service Bulletin SB-23-32-003 regarding steering wheel material separation. The material is delaminating from the underlying structure under normal use. No hand lotion, sanitizer, or other chemicals have ever been applied. Photos available. Vehicle is still under the Basic Vehicle Limited Warranty (4 years/50,000 miles).
- NHTSA ID
- 11775783
- Incident
- Jun 25, 2026
The contact owns a 2024 Tesla Model 3. The contact stated that while driving 50 MPH in Full Self Driving Mode, the vehicle cut off another vehicle in the right lane and went over the median and almost crashed. The contact was concerned about glitches in the Full Self Driving Mode which could put the contact and other drivers at risks of injuries or more. The failure mileage was 25,486.
- NHTSA ID
- 11775199
- Incident
- Nov 2, 2026
- Mileage
- 25,486 mi
Subject: Vehicle Safety Complaint — 2024 Tesla Model 3 RWD — Sudden Loss of Steering Control and Total-Loss Crash I am submitting this complaint concerning a serious safety incident involving my 2024 Tesla Model 3 Rear-Wheel Drive. While driving manually on a wet highway in [XXX], my vehicle suddenly moved sideways and began to lose control. I was not using Autopilot or Full Self-Driving. Despite my attempt to maintain control using the steering wheel, I was unable to steer the vehicle back under control. The vehicle left the roadway and entered a pond, resulting in a total loss. I have video footage documenting the incident and surrounding road conditions. I am concerned that this incident may have involved a vehicle safety defect, potentially involving the steering system, electronic stability control, traction-control system, or another vehicle system responsible for maintaining directional control. I understand that wet-road conditions and hydroplaning are possible explanations; however, I believe the reported inability to regain steering control warrants a thorough technical investigation rather than assuming that weather alone caused the crash. I request that NHTSA review this incident for potential safety implications involving the 2024 Tesla Model 3 RWD and determine whether similar complaints or technical findings may indicate a broader safety issue. I also request that Tesla preserve all available vehicle telemetry, diagnostic logs, fault codes, steering-system data, wheel-speed information, and electronic stability-control records associated with the incident. Vehicle information * Make and model: Tesla Model 3 * Model year: 2024 * Drivetrain: Rear-Wheel Drive * Driving mode: Manual * Incident location: [XXX] * Weather: Wet roadway / rain * Outcome: Vehicle left the roadway and entered a pond; total loss * Evidence available: Video footage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11773585
- Incident
- Oct 11, 2026
On October 16, 2026, my 2024 Tesla Model 3 initiated a standard, factory-prompted over-the-air (OTA) firmware update. During this automated install process, the car's firmware crashed. Following the crash, the vehicle was left unresponsive. Tesla Service conducted a diagnostic review and isolated the problem to a physical failure of the internal hardware: Assembly - Power Conversion System - 48Amp - 1Phase. The vehicle was performing flawlessly and charging efficiently prior to the software update execution. The PCS module did not break due to driver abuse, mechanical wear, environmental damage, or physical aging. It failed strictly because Tesla’s proprietary software update process overtaxed, corrupted, or bricked the internal semiconductor boards during a forced rewrite command. A consumer should not be financially penalized for hardware damage caused by a manufacturer's remote software push.
- NHTSA ID
- 11772374
- Incident
- Oct 20, 2026
On XXX at approx. 10:30 AM EST, my 2024 Tesla Model 3 was operating on Full Self-Driving (Supervised) on [XXX]. Without warning, the vehicle steered off the paved roadway. The driver attempted to take control by [turning the steering wheel / pressing the brake], but the vehicle did not respond to her input and FSD did not disengage. The car left the road and struck [the curb / roadside edge] before coming to a stop on the grass. Damage: rims cracked and bent, tires deflated and unseated from the rims, grass and soil packed into the wheels, wheel covers torn off, and scrape damage to the fender/wheel arch. The car could not be driven and was towed. Photos attached. Injuries: [none / describe]. Component/system: Full Self-Driving (Supervised) - steering control and driver override. The vehicle is at the Tesla Service Center in [LOCATION] and is available for inspection upon request. I have asked Tesla in writing to preserve all vehicle logs, event data and camera footage, and submitted a data privacy request for the incident data on XXX Safety risk: The driver could not regain control of the vehicle. With oncoming traffic, pedestrians or a deeper roadside hazard, this could have caused serious injury or death. Reproduced/confirmed by dealer: UNKNOWN. Tesla has not provided a diagnosis yet. Inspected by: Tesla Service (in progress). Warning lamps or messages before the failure: [None observed . I believe FSD failed to keep the vehicle on the road and failed to yield control when the driver intervened. I request NHTSA review this incident as part of its ongoing FSD investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11770113
- Incident
- Oct 8, 2026
Tesla FSD rear ended vehicle stopped at red light.
- NHTSA ID
- 11769220
- Incident
- Oct 5, 2026
My Tesla displays a mandatory FSD (Supervised) disengagement feedback survey on the center touchscreen while the vehicle is in motion. Whenever I disengage FSD and resume manual control, the vehicle automatically asks me to select a reason for the disengagement. On one occasion, after disabling the software due to fsd getting too close the construction, while being flustered,I attempted to disable the prompt and select a random option to get rid of it but kept pressing the wrong area of the screen due to trying to keep paying attention to the road and simultaneously trying to get rid of the prompt, in my frustration to do so,I side swiped one of the big construction cones, it was not a collision and there was no damage but it could have been worse, so I am selecting collision in the questionnaire. Attached as a file is the full complaint, the 2000 char limit is not enough.
- NHTSA ID
- 11767930
- Incident
- Sep 1, 2026
As of an OTA update to the Telsa early this summer, a prompt stating "Why did you intervene" appears over critical display information on the infotainment console. FSD v14.3.2 and onward. (released as part of software update 2026.2.9.9) The prompt appears at the instant you retake manual control. It covers or prevents access to navigation/other driving-relevant controls, like shifting, speed display, mileage, other warning indicators. It remains until you interact with it. The screen demand occurs during a potentially safety-critical transition.
- NHTSA ID
- 11766472
- Incident
- Apr 30, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
SEATS
On some vehicles, degraded or excessive glue under the front seat cushion(s) may cause creaking noises during cornering or when pressing on the seat cushion(s). Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, rework the front seat cushion(s).
SEATS
On some vehicles, insufficient lubricant at the front seat recliner tube ends may cause creaking noises during weight shifting when the seat is occupied. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, lubricate the front seat recliner tube ends.
SUSPENSION
A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel alignment over time. This feature detects changes in wheel alignment that may be related to incorrect tire pressures, degraded ball joints, bushings or damaged suspension links. If the feature determines that an inspection at a Tesla Service Center is required, a customer-facing alert will appear on the touchscreen.
ELECTRICAL SYSTEM
Certain Model 3 and Model Y vehicles were manufactured with High Voltage (HV) batteries containing cell modules that do not meet Tesla’s internal quality standards, potentially resulting in a reduction of range.
SERVICE BRAKES
On some Model 3 vehicles, the RH front Wheel Speed Sensor (WSS) might have been misrouted, which may cause damage to the WSS harness.
SERVICE BRAKES
On some Model 3 vehicles, the RH front Wheel Speed Sensor (WSS) might have been misrouted, which may cause damage to the WSS harness.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.