2024 Jeep Wrangler 4XE

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while attempting to start the vehicle, the engine sputtered and the vehicle failed to start. While opening the hood, the contact became aware that the insulation on the wire connected to the fuse box had melted. Additionally, the lid on the fuse box was melted. The contact associated the failure with NHTSA Campaign Number: 26V363000 (Steering). The vehicle was without power and was towed the next day to the dealer. The contact was informed that wires needed to be repaired to diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ID

11750042

Incident

Jul 7, 2026

Mileage

55,000 mi

The contact owns a 2024 Jeep Wrangler 4XE. The vehicle was repaired under NHTSA Campaign Number: 25V741000 (Electrical System); however, while driving at an undisclosed speed, the check engine warning light illuminated, and the message "Electric not Available" was displayed, with the RPM elevated to high. Additionally, there was an abnormal burning odor coming from the engine compartment. The vehicle was taken back to the dealer where it was diagnosed and determined that the heater coolant system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer to be diagnosed; however, the dealer stated that the failure could not be duplicated and that the steering damper needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again, diagnosed, and determined that the turbocharger needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 32,167.

NHTSA ID

11747269

Incident

Mar 23, 2026

Mileage

32,167 mi

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 40 MPH in Electric Mode and attempting to merge onto the highway, the vehicle stalled. The contact stated that the failure recurred while driving uphill in Electric Mode at 35-37 MPH. The contact was able to pull over to the side of the road on both occasions. The vehicle was restarted and pulled into a parking lot. The message "Electric Mode Unavailable" was displayed, and the vehicle entered Gasoline or E- Safe Mode. The vehicle was towed to the dealer on both occasions; however, the cause of the failure could not be determined. The contact stated that the failure had occurred a third time, while driving in Hybrid Mode. The contact was able to drive to the nearby residence. The contact stated that during each failure, the battery charge exceeded 85 percent. The contact stated that the failure started after several software updates were performed under past recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 33,000.

NHTSA ID

11745730

Incident

Jan 8, 2026

Mileage

33,000 mi

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving 60 MPH, the vehicle drove over a pothole in the road, and the steering wheel started shaking abnormally and pulled out of control. The contact stated that the vehicle was serviced by the local dealer, but the failure persisted. The contact stated that the manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

NHTSA ID

11744523

Incident

Dec 2, 2025

Mileage

15,000 mi

The contact leased a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 26V363000 (Steering); however, the parts to do the recall repairs were not yet available. The contact stated that the message that the vehicle could not be charged because of a possible fire risk was displayed. Additionally, the contact stated that the vehicle failed to start and was in Low Power Mode while driving on several occasions. Several unknown warning lights were illuminated. During one failure the vehicle entered Low Power Mode and stalled in the middle of the road. Upon shifting into park(P) and shifting back into drive(D), the vehicle failed to respond. The check engine warning light was persistently illuminated. The contact stated that the vehicle was towed to the dealer on several occasions due to the failures. The dealer determined that the failures were electrical failures. An unknown recall repair was performed, and a battery was replaced; however, the failures persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures and denied a vehicle buyback. The failure mileage was approximately 11.

NHTSA ID

11744484

Incident

Jul 3, 2024

Mileage

11 mi

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification on the Chrysler App for NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.

NHTSA ID

11744475

Incident

Jun 6, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact received an email notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the recall was the fourth recall for a potential fire hazard within two years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11744466

Incident

Jun 16, 2026

The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the check engine and cruise control fault warning lights illuminated. The contact stated that the vehicle did not accelerate about 53 MPH. In addition, the contact stated that the failure occurred while the contact was driving on the highway. The vehicle was taken to the dealer, where the contact was informed that the failure was not duplicated. In addition, the contact stated that the recall, NHTSA Campaign Number: 25V766000 (Engine) was completed on May 20, 2026. The failure occurred the following day. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 47,978.

NHTSA ID

11741823

Incident

May 20, 2026

Mileage

47,978 mi

Customer States Driver Seat Inoperative.

PAD - INSTRUMENT PANEL

Display Exchange part has been superseded. Order the latest Z part number: Z8607669AC --> Z8791155AA (Active Exchange Part) Z8607669AD --> Z8791669AA (Active Exchange Part) Z8607669AE --> Z8791156AA (Active Exchange Part) Z8607671AC --> Z8791157AA (Active Exchange Part) Z8607671AD --> Z8791158AA (Active Exchange Part) Z8607671AE --> Z8791159AA (Active Exchange Part)

Switchbank 4 gang The customer will notice either one or two of the following conditions: 1. Fuel Door is Not opening when Fuel door Switch is pushed. Technician Observe the DTC P04CB-FUEL FILL DOOR OPEN REQUEST SENSOR-SWITCH CIRCUIT HIGH. 2. Drives Modes do not work when Switch is pressed (Hybrid, Electric, E-save). Technician Observe DTC U113B-LOST COMMUNICATION WITH SWITCH BANK MODULE. Procedure: If during vehicle Scan diagnostics besides DTC's P04CA, P04CB or U113B. there are another DTCs Repair it First accordingly. DTC's may be related to main ECU's like: HCP, BCM, PCM, etc. If DTC P04CB and/or U113B are still present, then follow the following action before replacing the Switch: 1. Read vehicle DTCs while the IGN ON. 2. Verify ESBM feed fuse state. Replace the fuse if needed. 3. Wiggle the ESBM harness takeout (LIN and ESBM feed takeout) and monitor the state of DTC P04CB and/or U113B. o If this step affects DTC P04CB and/or U113B. behavior, the issue is likely related to a failure in the harness. 4. Disconnect the harness from the ESBM and confirm there not any damage, like bend PINs, corrosion, etc. 5. Confirm Harness continuity. 6. Verify power to ESBM by back probing the ESBM connector o If voltage is lower than 11.8V, follow normal procedures for low batteries. - If there no damage in the harness nor the connector and pins of the ESBM, reconnect it ensuring the harness connector is being fully engaged into the ESBM connector. 7. Confirm Continuity of the harness from the ESBM connector to the BCM connectors. 8. Reconnect the ESBM and then Verify LIN bus activity with Mopar scope. o Config scope to LIN monitor if feasible. o Replace the ESBM only based confirmation from the LIN diagnostic. 9. With the scan tool, read DTCs. If still DTC are set, replace ESBM (Fuel door and drive modes Switch module) in accordance with the Service Information. Flag the part to be returned to supplier for further part analysis.

DCSD Before replacing this part for a Blank screen, screen flickering or screen inoperative concern, perform a hard reset to the Display and see if concern is resolved. Currently no dealer claims with this issue stating the RVC image is affected. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Exchange Part Number Supersession For Ordering: 68607669AC --> Z8607669AC --> Z8791155AA 68607669AD --> Z8607669AD --> Z8791669AA 68607669AE --> Z8607669AE --> Z8791156AA 68607671AC --> Z8607671AC --> Z8791157AA 68607671AD --> Z8607671AD --> Z8791158AA 68607671AE --> Z8607671AE --> Z8791159AA

CORE – HEATER