2024 Jeep Wrangler 4XE Problems

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications for NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), 25V766000 (Engine), and 26V363000 (Steering). The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power. The contact was able to pull over to the side of the road, and the vehicle restarted after a while; however, the failure recurred while driving approximately 20 to 30 minutes later. Additionally, the infotainment screen was intermittently inoperable. The contact associated the failures with the recalls. The manufacturer was contacted and scheduled an appointment for the recall repairs with the dealer for the first week of August; however, during the appointment, the dealer rescheduled for August 10th due to the duration of the repairs. During the second visit to the dealer, the appointment was rescheduled again for the same reason. The contact was informed that she would receive a call once there was availability for the recall repair; however, the contact had not received a call. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 40,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not available. The contact stated that while driving 60 MPH, the vehicle lost automotive power and the check engine warning light remained illuminated during the failure. Additionally, the message, "Please See Dealer for Vehicle Maintenance," was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the part for the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was 18,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications for NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), 25V766000 (Engine), and 26V363000 (Steering). The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power. The contact was able to pull over to the side of the road, and the vehicle restarted after a while; however, the failure recurred while driving approximately 20 to 30 minutes later. Additionally, the infotainment screen was intermittently inoperable. The contact associated the failures with the recalls. The manufacturer was contacted and scheduled an appointment for the recall repairs with the dealer for the first week of August; however, during the appointment, the dealer rescheduled for August 10th due to the duration of the repairs. During the second visit to the dealer, the appointment was rescheduled again for the same reason. The contact was informed that she would receive a call once there was availability for the recall repair; however, the contact had not received a call. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 40,000.

The contact leased a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 60 MPH, the vehicle stalled. The contact's husband observed an oil leak. The vehicle was taken to a local dealer for the oil leak; however, the replacement parts were backordered. The vehicle was later repaired. The vehicle was then towed to a dealer, where it was diagnosed that the water pump needed replacement. Additionally, the vehicle failed to operate in reverse. The vehicle was towed to a local dealer, where it was diagnosed with a transfer case failure. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to dismiss a lawsuit. The contact consulted an attorney regarding the matter. The failure mileage was approximately 23,000. The VIN was unavailable.

The contact leased a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 60 MPH, the vehicle stalled. The contact's husband observed an oil leak. The vehicle was taken to a local dealer for the oil leak; however, the replacement parts were backordered. The vehicle was later repaired. The vehicle was then towed to a dealer, where it was diagnosed that the water pump needed replacement. Additionally, the vehicle failed to operate in reverse. The vehicle was towed to a local dealer, where it was diagnosed with a transfer case failure. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to dismiss a lawsuit. The contact consulted an attorney regarding the matter. The failure mileage was approximately 23,000. The VIN was unavailable.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. While operating the vehicle, the messages "4-WD" and "Electronic Stability Control" were displayed, and the vehicle failed to properly accelerate and was driving sluggishly. The vehicle was immediately driven to the local dealer. The cause of the failures was not yet determined. The failure mileage was 36,000.

VEHICLES INVOLVED: 2024 Jeep Wrangler 4xe Sahara – VIN [XXX] 2024 Jeep Wrangler 4xe Rubicon – VIN [XXX] RECALLS: • 68C – NHTSA 25V-741 (HV battery fire risk – do NOT recharge, park away from structures) • 78C – NHTSA 25V-766 (engine contamination causing catastrophic failure, fire, and loss of propulsion) SUMMARY: Both of my 2024 Jeep Wrangler 4xe vehicles have been declared unsafe by FCA. FCA directed me to stop charging, park away from structures, and avoid normal use due to risks of vehicle fire and sudden loss of propulsion. FCA confirms no remedy is available for either recall and does not provide a repair timeline. SAFETY RISK: The vehicles may catch fire during normal operation or lose all propulsion without warning, creating a crash risk. FCA acknowledges this in their recall notices. Both vehicles are currently unsafe, unusable, and cannot be operated as intended. MANUFACTURER RESPONSE: FCA created case numbers [XXX] and [XXX] but stated parts are unavailable. Only partial rental reimbursement is offered. This does not resolve the safety hazard or unusable status of both vehicles. REQUEST: I am requesting NHTSA to review FCA’s lack of remedy, prolonged delay, and the continued safety hazard affecting these vehicles. Owners are being told not to charge or use their vehicles with no repair available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLES INVOLVED: 2024 Jeep Wrangler 4xe Sahara – VIN [XXX] 2024 Jeep Wrangler 4xe Rubicon – VIN [XXX] RECALLS: • 68C – NHTSA 25V-741 (HV battery fire risk – do NOT recharge, park away from structures) • 78C – NHTSA 25V-766 (engine contamination causing catastrophic failure, fire, and loss of propulsion) SUMMARY: Both of my 2024 Jeep Wrangler 4xe vehicles have been declared unsafe by FCA. FCA directed me to stop charging, park away from structures, and avoid normal use due to risks of vehicle fire and sudden loss of propulsion. FCA confirms no remedy is available for either recall and does not provide a repair timeline. SAFETY RISK: The vehicles may catch fire during normal operation or lose all propulsion without warning, creating a crash risk. FCA acknowledges this in their recall notices. Both vehicles are currently unsafe, unusable, and cannot be operated as intended. MANUFACTURER RESPONSE: FCA created case numbers [XXX] and [XXX] but stated parts are unavailable. Only partial rental reimbursement is offered. This does not resolve the safety hazard or unusable status of both vehicles. REQUEST: I am requesting NHTSA to review FCA’s lack of remedy, prolonged delay, and the continued safety hazard affecting these vehicles. Owners are being told not to charge or use their vehicles with no repair available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications for NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), 25V766000 (Engine), and 26V363000 (Steering). The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power. The contact was able to pull over to the side of the road, and the vehicle restarted after a while; however, the failure recurred while driving approximately 20 to 30 minutes later. Additionally, the infotainment screen was intermittently inoperable. The contact associated the failures with the recalls. The manufacturer was contacted and scheduled an appointment for the recall repairs with the dealer for the first week of August; however, during the appointment, the dealer rescheduled for August 10th due to the duration of the repairs. During the second visit to the dealer, the appointment was rescheduled again for the same reason. The contact was informed that she would receive a call once there was availability for the recall repair; however, the contact had not received a call. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 40,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while attempting to start the vehicle, the engine sputtered and the vehicle failed to start. While opening the hood, the contact became aware that the insulation on the wire connected to the fuse box had melted. Additionally, the lid on the fuse box was melted. The contact associated the failure with NHTSA Campaign Number: 26V363000 (Steering). The vehicle was without power and was towed the next day to the dealer. The contact was informed that wires needed to be repaired to diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

Vehicle while driving using adaptive cruise control will sometimes fail to recognize stopped vehicles directly in front of the vehicle, within standard detection range. Continue to accelerate rapidly towards a stopped vehicle and fail to slow, stop, or activate emergency braking requiring driver intervention. Commonly occurs when following a vehicle slowing due to traffic, the vehicle in front that is being accurately tracked will change lanes- there will be another vehicle in front that may be stopped. The Jeep accelerates failing to see the stopped vehicle. This condition occurs once every couple of days.

The contact leased a 2024 Jeep Wrangler. The contact stated that while his wife was driving 65 MPH, there was an abnormal sound coming from the vehicle. The contact stated that on a separate occasion, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The vehicle was taken to the dealer; however, no cause for the failure was found; however, an unknown part was replaced. The contact stated that the failure persisted. The vehicle was not repaired. The vehicle remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 100.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated while driving at approximately 35 MPH, the vehicle started to lose drive power. The contact stated that the accelerator pedal was depressed but the vehicle felt like it was stalling. The contact stated that the failure also occurred while driving on the highway or while attempting to merge onto the highway. The contact stated that there were no warning lights illuminated, but the speedometer displayed that the vehicle was decelerating, and the battery charge meter displayed that the battery had no charge. Additionally, the contact stated that the vehicle had started to slow independently while driving below 40 MPH. There was no warning light illuminated. The contact had taken the vehicle to a dealer several times, and it was diagnosed and determined that several software updates needed to be performed. Additionally, the dealer later replaced the charging port and an electrical harness. The vehicle was repaired; however, the failure persisted. The manufacturer was informed of the failure. The contact related the electrical failures to NHTSA Campaign Number: 25V741000 (Electrical System). The failure mileage was approximately 10,000.

I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.

The contact owns a 2024 Jeep Wrangler. The c 4XEontact received notifications of NHTSA Campaign Numbers 25V741000 (Electrical System) and 25V527000 (Tires); however, parts for the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V527000 (Tires), 25V741000 (Electrical System), and 25V766000 (Engine). The local dealer was contacted and confirmed that the three recalls were related to the VIN. The contact was informed that one of the recall repairs could be performed; however, parts for the other two were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the dealer information. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The dealer and Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that while driving at highway speeds over a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the failure occurred mostly while exceeding 70 MPH. The steering wheel and the vehicle shuddered abnormally. The vehicle was taken to the dealer, where the steering damper was replaced; however, the failure recurred. The vehicle was taken back to the dealer; however, the failure could not be duplicated. The vehicle was then taken to Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251), where it was diagnosed that the steering damper had failed, and the front shock absorbers were leaking. The dealer replaced the steering damper and the front shock absorbers; however, the failure persisted. The vehicle was taken back to the second dealer, where the rear shock absorbers were replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,000.

Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.

Windshield defective as cracked due to weather and not foreign object.

Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.

The Daytime Running Light feature has never worked even with the feature turned on in the settings.

The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the hybrid propulsion system generator. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 3,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, the contact attempted to buckle the front driver-side seat belt, but the seat belt retractor was stuck. The contact was unable to adjust the retractor. The vehicle was taken to the dealer, where it was diagnosed with a front driver-side seat belt retractor failure. The contact was informed that the front driver's side seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.