RoadVitals

2023 Jeep Wrangler 4XE

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 26V363000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Nov 25, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 4, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2023 Jeep Wrangler 4XE, most frequently naming the electrical, exterior lighting and powertrain (other) categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 138 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical466.7%
  • Exterior lighting116.7%
  • Powertrain (other)116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V363000NHTSA advisory: park outside

STEERING:HYDRAULIC POWER ASSIST:PUMP

Jun 4, 2026
1,076,999 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
The risk: A vehicle fire increases the risk of injury.
The remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Chrysler (FCA US, LLC)Manufacturer number 21DView on NHTSA.gov
25V710000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

Oct 17, 2025
24,238 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
Chrysler (FCA US, LLC)Manufacturer number A7CView on NHTSA.gov
24V720000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Sep 27, 2024
154,032 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk: A vehicle fire while parked or driving can increase the risk of injury.
The remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Chrysler (FCA US, LLC)Manufacturer number 95BView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ24012OpenRecall Query

Loss of Motive Power

Opened Jul 5, 2024

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ELECTRICAL SYSTEM

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Nov 25, 2025

The contact owns a 2023 Jeep Wrangler 4XE. The contact received a recall letter from the manufacturer for NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure but had no safe place to park the vehicle away from other vehicles.

NHTSA ID
11701489
Incident
Oct 30, 2025
Electrical
Filed Oct 30, 2025

My 2023 jeep wrangler 4xe indicated a service charging system notification on dash on 29oct2025. It turns on to acc mode only, but does not fully turn on to drive, it is immobilized. 30oct2025, I called jeep roadside assistance to have towed to neareat jeep repair shop, which is autonation jeep Carlsbad. Autonation refused a loaner vehicle, gave a 1-6 week repair timeline, and insisted there is a 250$ diagnostic fee even with the electrical issue, and know idcm issue via stellantis tsb. Refusal of warranty diagnostic ($250 fee) and rental for known IDCM failure. Refusal of warranty diagnostic ($250 fee) and rental for known IDCM failure. Vehicle: 2023 Jeep Wrangler 4xe TSB: 08-037-24 (IDCM fault — covered under 8yr/100k hybrid warranty) Vehicle immobilized at AutoNation Jeep Carlsbad since 30oct2025 Demand: $0 diagnostic, rental reimbursement, immediate repair.

NHTSA ID
11696633
Incident
Oct 29, 2025
ElectricalExterior lightingPowertrain (other)
Filed Mar 26, 2025

While driving to work before daylight the jeep lost all electrical power and cut all lights inside and outside so I couldn't see. There were no other lights to guide me to a pull off. I almost hit a concrete barrier because of this. I just got this vehicle back from replacing the hybrid battery from a recall. There are no check engine lights on and I was able once stopped to restart in gas mode only.

NHTSA ID
11650811
Incident
Mar 26, 2025
Electrical
Filed Dec 13, 2024

The contact owns a 2023 Jeep Wrangler 4XE. The contact stated while driving at various speeds, the battery failed to maintain the charge. The contact sustained minor cuts due to an interior metal chrome lining that had deteriorated. No medical attention was sought. The local dealer was contacted; however, no assistance was provided. The contact was advised to park the vehicle away from buildings and other vehicles. The contact was made aware of NHTSA Campaign Number: 24V720000 (Electrical System). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.

NHTSA ID
11630560
Incident
Feb 15, 2023
Mileage
15,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S2609000011

ENGINE

MIL-On and/or Engine Oil Leak

9100900

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100363 Rev 3

ENGINE

Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.

114045

STRUCTURE:BODY

ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles

114044

STRUCTURE:BODY

D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles

113271

ENGINE

CORE – HEATER

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Wrangler 4XE by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025930—
20242164163.0
2023Viewing431—
2022321—
2021431—
2020010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.