RoadVitals

2023 BMW Xm

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Jul 1, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2023 BMW Xm, most frequently naming the brakes, driver assistance and other / unspecified categories. 6 safety recalls have been issued covering this model year; and 70 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes228.6%
  • Driver assistance114.3%
  • Other / unspecified114.3%
  • Powertrain (other)114.3%
  • Steering114.3%
  • Suspension114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V422000

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

Jul 1, 2026
428 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
BMW of North America, LLCView on NHTSA.gov
24V739000

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

Oct 2, 2024
11,579 units potentially affected
The defect: BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy: Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.
BMW of North America, LLCView on NHTSA.gov
24V104000

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

Feb 12, 2024
266,716 units potentially affected
The defect: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Nov 9, 2026

the 23 rim wheels are cracking multiple times. Never had a rim cracking on any of 20+ cars owned for last 20 years. There are numerous of cases all over social media. The rim is not repairable once cracked and cost $2,500 to replace each.

NHTSA ID
11776861
Incident
Jun 18, 2025
SteeringSuspension
Filed Nov 2, 2026

I bought used with 39350 miles 10/10/2026 drove for one day message pops up "Continued driving Possible: Chassis" 10/12/2026 take it to dealership for repair they said it’s 12V battery i need to pay out of pocket it’s not covered by warranty (they force me if I didn’t they wouldn’t repair) i picked vehicle get onto street 1/4 of a mile message popped up again i make u turn take it back stays couple days at dealership they do software following TSARA protocol i took vehicle day after same message 3rd time took it to dealership they came to me after several days saying it’s 48V battery it’s back ordered i need to wait about 4 weeks i’m now second week in waiting period and honestly don’t know what will happen again.Sales advisor give me repair history i found out that car was in shop fir same issue twice before i purchased.I called twice BMW of North America they said everything goes through dealer they can’t help me

NHTSA ID
11775041
Incident
Oct 11, 2026
BrakesPowertrain (other)
Filed Aug 22, 2026

On June 8, 2026, I parked my 2023 BMW XM on my residential driveway, exited the vehicle, and walked toward my residence. My Ring security camera captured the incident. The video shows: I exited the BMW and walked approximately 12 seconds to my front door. I entered my residence. Approximately three seconds later—roughly 15 seconds after I exited—the BMW began rolling. The headlights illuminated as the vehicle began moving. I was already inside my residence and had no physical contact with the vehicle when it began moving. The vehicle subsequently crossed the street, traveled through a bush, and sustained damage. I opened a case with BMW of North America following the incident. BMW conducted an extended investigation that included dealership inspections and review by BMW's National Engineering Group. BMW requested an additional inspection approximately two weeks before providing its determination. After 10 weeks, BMW ultimately advised that it could not identify a vehicle defect or malfunction responsible for the rollaway. BMW identified transmission-related fault codes during its investigation but advised that those codes were not related to or responsible for the rollaway. Following the incident, I attempted to understand how a vehicle would behave at the same location if it had actually been left in Neutral. I separately positioned a BMW X7 and BMW X3 in the same area of the driveway and intentionally placed each vehicle in Neutral. When I released the brake, each vehicle immediately began rolling. This was not a scientific or engineering test, and I am not presenting it as proof of a defect. I conducted the comparison because the XM remained stationary for approximately 15 seconds after I exited before it began moving. The rollaway resulted in substantial damage to the vehicle. Subsequent inspection identified damage including the wheels/tires, rear driver's-side control arm, sensor components, and steering rack. It could have cause physical harm to others.

NHTSA ID
11758795
Incident
Jun 8, 2026
BrakesDriver assistance
Filed Jun 18, 2024

The contact owns a 2023 BMW XM. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

NHTSA ID
11595159
Incident
Jun 18, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B121226

ELECTRICAL SYSTEM; ENGINE

Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction has already been rectified. This does not comply with the statutory OBD specifications.

B120326

ENGINE

Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction has already been rectified. This does not comply with the statutory OBD specifications.

B310525

STRUCTURE:BODY

The torsion spring may break at the point where it is connected to the active front stabilizer (anti-roll bar)links. A broken active stabilizer (anti-roll bar) will cause noise as you continue driving.

B652025

ELECTRICAL SYSTEM

After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated, and touch function does register an audible sound.

B120326

ELECTRICAL SYSTEM

BMW AG is conducting Voluntary Emissions Recall (effective March 11, 2026) on certain Model Year 2023 -2026 BMW vehicles that were produced between January 14, 2022, and September 16, 2025.

B120224

ENGINE

RSU availability. VOLUNTARY EMISSIONS RECALL 24E-A02: VALVETRONIC

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW Xm by model year
YearComplaintsRecallsInvestigationsIssue Index
2025200—
2024760—
2023Viewing460—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.