2023 BMW Xm Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 BMW Xm, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes250.0%
- Driver assistance125.0%
- Powertrain (other)125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
On June 8, 2026, I parked my 2023 BMW XM on my residential driveway, exited the vehicle, and walked toward my residence. My Ring security camera captured the incident. The video shows: I exited the BMW and walked approximately 12 seconds to my front door. I entered my residence. Approximately three seconds later—roughly 15 seconds after I exited—the BMW began rolling. The headlights illuminated as the vehicle began moving. I was already inside my residence and had no physical contact with the vehicle when it began moving. The vehicle subsequently crossed the street, traveled through a bush, and sustained damage. I opened a case with BMW of North America following the incident. BMW conducted an extended investigation that included dealership inspections and review by BMW's National Engineering Group. BMW requested an additional inspection approximately two weeks before providing its determination. After 10 weeks, BMW ultimately advised that it could not identify a vehicle defect or malfunction responsible for the rollaway. BMW identified transmission-related fault codes during its investigation but advised that those codes were not related to or responsible for the rollaway. Following the incident, I attempted to understand how a vehicle would behave at the same location if it had actually been left in Neutral. I separately positioned a BMW X7 and BMW X3 in the same area of the driveway and intentionally placed each vehicle in Neutral. When I released the brake, each vehicle immediately began rolling. This was not a scientific or engineering test, and I am not presenting it as proof of a defect. I conducted the comparison because the XM remained stationary for approximately 15 seconds after I exited before it began moving. The rollaway resulted in substantial damage to the vehicle. Subsequent inspection identified damage including the wheels/tires, rear driver's-side control arm, sensor components, and steering rack. It could have cause physical harm to others.
The contact owns a 2023 BMW XM. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2023 BMW XM. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
On June 8, 2026, I parked my 2023 BMW XM on my residential driveway, exited the vehicle, and walked toward my residence. My Ring security camera captured the incident. The video shows: I exited the BMW and walked approximately 12 seconds to my front door. I entered my residence. Approximately three seconds later—roughly 15 seconds after I exited—the BMW began rolling. The headlights illuminated as the vehicle began moving. I was already inside my residence and had no physical contact with the vehicle when it began moving. The vehicle subsequently crossed the street, traveled through a bush, and sustained damage. I opened a case with BMW of North America following the incident. BMW conducted an extended investigation that included dealership inspections and review by BMW's National Engineering Group. BMW requested an additional inspection approximately two weeks before providing its determination. After 10 weeks, BMW ultimately advised that it could not identify a vehicle defect or malfunction responsible for the rollaway. BMW identified transmission-related fault codes during its investigation but advised that those codes were not related to or responsible for the rollaway. Following the incident, I attempted to understand how a vehicle would behave at the same location if it had actually been left in Neutral. I separately positioned a BMW X7 and BMW X3 in the same area of the driveway and intentionally placed each vehicle in Neutral. When I released the brake, each vehicle immediately began rolling. This was not a scientific or engineering test, and I am not presenting it as proof of a defect. I conducted the comparison because the XM remained stationary for approximately 15 seconds after I exited before it began moving. The rollaway resulted in substantial damage to the vehicle. Subsequent inspection identified damage including the wheels/tires, rear driver's-side control arm, sensor components, and steering rack. It could have cause physical harm to others.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .