Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
207
+8 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
65
Reports on file since Mar 25, 2024
What this page shows
Our database holds 207 NHTSA owner-reported complaints for the 2024 Tesla Model 3. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 207 · page 1 of 9
Driver assistance
Filed Aug 12, 2026
When disengaging Full Self Driving (FSD), a feedback notification pops up on the bottom left corner of the infotainment screen that fully blocks the media control panel and does not disappear until the driver provides feedback to Tesla for why FSD was disengaged. By forcing the driver to answer the feedback question in order to access the media controls, Tesla causes a distraction to the driver, who is forced to take their eyes off the road and select a feedback response to why they chose to disengage FSD, increasing the chance of an accident. This is an intentional but dangerous design decision.
NHTSA ID
11756598
Incident
Aug 5, 2026
Steering
Filed Aug 7, 2026
Crash reported
On July 18, 2026, at approximately 10:00 AM EST, my son was manually driving a 2024 Tesla Model 3 at approximately 26 MPH when the steering suddenly became extremely stiff and difficult to turn. He attempted to steer away from a roadside barrier but was unable to turn the steering wheel sufficiently, resulting in a collision. There was no warning or indication observed on the dashboard before the steering suddenly became extremely stiff. Autopilot, cruise control, and Full Self-Driving were not activated; the vehicle was being driven manually. Fortunately, my son did not sustain any physical injuries. However, a sudden loss of normal steering control is a serious safety concern and could potentially cause severe injuries to the driver, passengers, pedestrians, or occupants of other vehicles. After the accident, the vehicle was towed to the insurance-designated facility and is currently being examined by the insurance adjuster. Within a few minutes of the accident, the vehicle also became completely locked, preventing us from retrieving personal belongings. I previously reported this incident to NHTSA under complaint number 11751698, but all required documentation was not available at that time. I am therefore submitting the complaint again with the additional information and documentation now available. I respectfully request that NHTSA investigate this incident and determine the root cause of the sudden steering stiffness and whether there is a safety-related defect or condition that could affect other vehicles.
NHTSA ID
11755390
Incident
Jul 18, 2026
Suspension
Filed Aug 5, 2026
Creaking noise coming from front of car when going over speed bumps or driving through a dip at low speeds. Tesla SC says normal but many others have replaced lateral and compliance links and issues has been solved. Known issue and raises a safety concern over safety of suspension.
NHTSA ID
11754875
Incident
Aug 5, 2026
Driver assistanceVisibility
Filed Jul 30, 2026
When cruise control is engaged on a Tesla (all models to my knowledge) the Auto Wipers automatically come on and then randomly wipe. There is no option to disabled the Auto Wipers, as you can only disable by manually selecting control panel and then turn off each time you engage cruise control. This creates a significant risk to driver safety as I have had numerous instances of wipers randomly starting (without any rain) and smearing the windshield. This forces me to look away from the road and go through a manual disable every time I use cruise control. NOTE: this is a software default that cannot be removed
NHTSA ID
11753679
Incident
Jul 29, 2026
Other / unspecifiedSuspension
Filed Jul 30, 2026
The tesla service center in Ridgepoint drive in Austin TX has repeated safety issues and almost cost my wife her life in the tire inspection and undercarriage check after a full service including full tire failures after 4 tire checks and in building service center.
NHTSA ID
11753676
Incident
Jul 30, 2026
Filed Jul 23, 2026
COMPLAINT SUMMARY: CRITICAL SAFETY REGRESSIONS IN TESLA FSD SOFTWAREI am filing a formal safety complaint regarding severe, high-risk behavior regressions introduced across the last three consecutive builds of Tesla’s Full Self-Driving (Supervised) software. These defects create immediate collision hazards, cause major route disruptions, and require frequent, urgent driver intervention to prevent accidents.1. INTERSECTION AND TRAFFIC CONTROL VIOLATIONSRed Light Violations: The vehicle correctly identifies a red traffic light and comes to a full stop. However, after a brief pause, the software erroneously treats the steady red light like a stop sign and attempts to accelerate directly into active cross-traffic.Green Arrow Dead-Stops: When approaching a dedicated turn lane with an active, protected green turn arrow, the vehicle frequently applies aggressive braking and comes to a complete stop, creating an immediate rear-end collision hazard for drivers behind me.Phantom Braking: The vehicle aggressively brakes without warning for empty crosswalks, shadows, or distant roadside elements.2. ILLEGAL LANE NAVIGATION AND ROUTING ERRORSErroneous Turn Lane Diving: The vehicle frequently dives into dedicated left or right turn lanes even when the navigation route explicitly commands the vehicle to continue straight. This behavior forces improper turns, requiring backtracking and causing significant destination delays.Incorrect Lane Turning: The system regularly misses dedicated turn lanes entirely. It then attempts to execute sharp left or right turns directly from middle lanes or straight-only lanes, cutting off adjacent vehicles.Turn Signal Failures: The software initiates a turn signal to merge but then cancels the action, or conversely, attempts to execute a physical turn blindly after disabling the turn signal.3. RESTRICTED SPACE TARGETINGHandicap Parking Violations: Upon arriving at destinations, the automated parking software fails to recognize painted stencils and act
NHTSA ID
11752414
Incident
Jul 23, 2026
AirbagsBody & structureElectrical
Filed Jul 21, 2026
Crash reported
I am writing to report an accident involving my son who was driving Tesla 2024 Model-3 on July 18th 2026 approximately 10:15 AM EST. He was returning home from his volunteering with Emergency medical Service(EMS) when the vehicle's steering wheel suddenly froze. while attempting to maneuver the vehicle to safe location , it collided with a roadside barrier. fortunately , my son was not injured , but the vehicle sustained significant damage, including deployment of airbag and damage to front passenger side. this incident occurred at a speed of approximately 26 MPH
NHTSA ID
11751698
Incident
Jul 18, 2026
Brakes
Filed Jul 16, 2026
2024 Model 3, under 20k miles; burning smell and brake drag from right rear wheel while driving; parking brake fault alerts UI_a019, EPBR_a176, EPBR_a182; dealer inspection found cracked EPB caliper case housing near the electrical connector; Tesla SB-20-33-002 documents this same crack occurring without external impact.
NHTSA ID
11750946
Incident
Jul 15, 2026
Body & structure
Filed Jul 7, 2026
Crash reported
On two separate occasions, June 4 at approximately 5:35pm and July 2 at approximately 3:40pm, the vehicle backed into a carport pole at my home while a Tesla driver assistance feature was engaged. I reported both incidents to Tesla and filed complaints with NHTSA.
NHTSA ID
11748800
Incident
Jul 2, 2026
Driver assistance
Filed Jun 26, 2026
While turning right, I slowed down and put on my turn lights. The vehicle accelerated all of a sudden and did a sharp right. There was a vehicle in front of me in the opposite direction and my car turned very sharply to avoid it. The accelerator pedal was fully pressed down and for that fraction of a second, it didn’t allow me to control the speed.
NHTSA ID
11746845
Incident
Jun 26, 2026
Driver assistance
Filed Jun 23, 2026
Crash reported
On June 7, 2026 an accident occurred on Overlook Parkway, Riverside southbound (near chabot ct intersection) involving my 2024 model 3 that was in FSD mode (Full self driving). The car be veered from the street and hit a light pole as the road was curving to the left. Airbags were deployed, and the car was a total loss, but nobody was hurt. The carhad automatic emergency braking and lane keeping assistance and despite this in FSD Full self driving mode managed to hit the lightpole and the accident occured. Can you investigate if this is a defect in the safety features of the car, or Tesla's FSD software or Automatic emergency braking and lane keeping assistance software? Thank you.
NHTSA ID
11746042
Incident
Jun 7, 2026
Filed Jun 18, 2026
1 injury reported
I am reporting a recurring safety defect regarding the exterior door handle assembly on my 2024 Tesla Model 3. On 6/15/26, the exterior door handle of caused a finger entrapment incident, resulting in an avulsion of a gel nail and significant trauma to the nail bed. The artificial nail remains trapped within the door assembly. Despite seeking service at the local Tesla Service Center, technicians failed to retrieve the object or address the entrapment hazard. This design creates a severe pinch-point hazard that poses an ongoing risk of injury to all users Despite bringing the vehicle in for service on 6/18/26 to have the hazardous object removed, the service center performed only a cursory visual inspection and refused to disassemble the handle, leaving the entrapment hazard in place. The design of the door handle creates a clear pinch-point/entrapment zone that poses a safety risk to all occupants. I am reporting this to document both the design defect and the failure of the manufacturer to address the resulting safety hazard upon request.
NHTSA ID
11745062
Incident
Jun 15, 2026
Driver assistance
Filed Jun 5, 2026
Speed profiles do not allow safe operation of the vehicle. Changes in speed profiles result in unsafe behavior. Standard speed profile regularly results in speed up to 73+ in a 55mph zone being selected by the vehicle. Chill mode results in speeds of 58 when traffic is traveling at 65mph. Switching profiles from standard to chill results in a rapid deceleration within the lane leading to problems with traffic behind the vehicle. In active school zones, system regularly does not acknowledge school zone speed limit and proceeds at 25-30mph in a 15 mph school zone even on Sloth profile. European FSD has a max speed setting that allows these problems to be prevented, but it is missing as a critical safety feature in the US version of FSD 14.
NHTSA ID
11742280
Incident
Jun 4, 2026
Electrical
Filed Jun 4, 2026
Rear passenger door electronic release did not work. Technician indicated rear door harness corroded making the door inoperable.
NHTSA ID
11742199
Incident
Jun 4, 2026
Driver assistance
Filed May 31, 2026
Crash reported
- Tesla FSD - My son was driving on FSD on state highway, while on FSD, the car suddenly turned left and hit the concrete barrier and spun out of control. All the air-bags were deployed and car front crashed completely. The car is near totaled, My son was able to get out the car with a bruise on right hand. -No -No -No warning was on, the car was on full FSD and suddenly turned left and drove into the concrete barrier and crashed and spun , I had no time to react/take over.
NHTSA ID
11741100
Incident
May 25, 2026
Driver assistance
Filed May 26, 2026
Crash reported1 injury reported
I was using actual smart summon to get my vehicle out of my garage. While standing behind the vehicle, it indicated that the car was in drive with no reversing lights on. The vehicle then rapidly lurches backwards, striking me and a freezer. After reviewing the dashcam footage the vehicle stated it was in drive and never once activated its reverse lights, even when they was objects and a human behind the car, still reversed at a high rate of speed.
NHTSA ID
11739971
Incident
May 25, 2026
Filed May 21, 2026
Attached is a photo of the lower driver-side knee bolster/under-dash panel after it detached while I was driving. The panel dropped directly into the pedal area and interfered with normal foot access to the brake and accelerator pedals. Given that no broken attachment points or damaged clips were reportedly identified, I am requesting a formal review of both the safety concern and the handling of this issue.
NHTSA ID
11739198
Incident
May 20, 2026
Steering
Filed Apr 25, 2026
The steering wheel turn signal buttons on my Tesla Model 3 intermittently becoming unresponsive or getting stuck signaling left or right. This prevents me from reliably signaling lane changes or turns. This is a safety risk because I may be unable to properly signal maneuvers as required under Maryland Vehicle Law §21-604, potentially confusing nearby drivers and increasing the risk of an accident. As this is a moving violation, I can be fined and or points on my driving record The issue has occurred multiple times during normal driving but has not yet been formally confirmed by a service center.
NHTSA ID
11733743
Incident
Apr 25, 2026
Electrical
Filed Apr 24, 2026
This car was designed without steering wheel stalks for control of the directionals. In their place it uses push buttons on the steering wheel. It becomes difficult to start the directionals when the steering wheel is turned because the buttons are no longer in a standard position and aren't easily located. This is especially difficult in traffic circles or when making rapid turns where directionals are needed. In addition if your fingers are kept rested on the buttons the system alarms and tells you they have been in place too long and the buttons stop working. I believe Tesla should offer an after market replacement returning to a much safer and standard steering column stalk which is and has been used on almost all cars for at least 75 years.
NHTSA ID
11733637
Incident
Apr 24, 2026
Driver assistance
Filed Apr 20, 2026
Crash reported
2024 Tesla model 3 driving on the turnpike heading south of NJ right between exit 5-6 when my vehicle suddenly and spontaneously spun out into the guardrail, while at the same time the automatic emergency brake was disabled. Weather conditions were slightly rainy, there was no signs of traction issues or alerts regarding any concerns. Luckily no other vehicles were hit. The vehicle has not been inspected by any other of the above questioned. No such warning signs, lamps, or symptoms prior to this failure. I do have the dash cam footage that shows the incident.
NHTSA ID
11732592
Incident
Feb 22, 2026
Driver assistance
Filed Apr 20, 2026
1 injury reported
On March 21, 2026, the vehicle’s Automatic Emergency Braking (AEB) and Traffic-Aware Cruise Control (TACC), suffered a severe "phantom braking" failure. While driving, the vehicle engaged in a violent, full-force emergency brake application without any external hazard or driver input. This unprompted deceleration caused the seatbelt to exert extreme pressure and trauma on my abdomen. As I was [XXX] pregnant, this abrupt stop was medically treated as a high-force accident. The trauma caused pregnancy abnormalities, requiring a 20-hour hospital admission for observation and fetal monitoring. I contacted Tesla customer service multiple times. Initially, I was told a service check was necessary, but the Service Center stated they could not provide assistance for "automatic behavior" issues. A corporate representative (Angel) admitted the vehicle should have been flagged for a formal medical claim and instructed me not to visit the service center. Despite this, I took the vehicle to the Service Center on April 15, 2026. Technicians confirmed they had no findings or solutions regarding the phantom braking event. No warning lamps, audible alerts, or system messages appeared prior to the failure. Upon requesting the vehicle data logs for the date of the incident, I noticed that the specific timeframe of the event was "missing" from the record. The manufacturer cited a VIN-matching error as the cause for the data gap. On April 20, 2026, Tesla corporate denied that a claim had ever been filed and stated they would not take responsibility for injuries related to pregnancy or a fetus, claiming these do not meet their internal threshold for medical injury. The vehicle remains available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11732498
Incident
Mar 21, 2026
Electrical
Filed Mar 25, 2026
The vehicle's horn becomes completely inaudible during heavy rain, particularly during downpours. This is a serious safety concern as the horn is a critical safety device for alerting other drivers and pedestrians. The issue has occurred repeatedly since the vehicle had approximately 7,060 miles on it and continues at the current mileage of 28,617 miles.\n\nThe issue was first reported to the manufacturer's service center on February 20, 2025, at 7,060 miles. The service center documented the concern as the horn not working after rain. A Low Voltage Circuit Integrity Check and miscellaneous labor were performed (Invoice #3000S0012397168). However, the manufacturer's service center stated the horn was \"working as designed\" at the time of inspection and advised the owner to monitor the issue and record video. The problem was not resolved.\n\nThe issue has been reported to the manufacturer's service center on multiple subsequent occasions, but they have been unable to reproduce it because the horn functions normally in dry conditions. The defect only manifests during rain and downpours, making it difficult to demonstrate on demand at a service center.\n\nThis is a significant safety hazard. During heavy rain, when visibility is already reduced and driving conditions are more dangerous, the horn -- which is one of the most basic and essential safety devices on any vehicle -- is rendered completely nonfunctional. The owner feels powerless in dangerous situations when the horn cannot be heard. The horn is required safety equipment under FMVSS 571.108, and a horn that fails during adverse weather conditions represents a serious defect.
NHTSA ID
11726987
Incident
Feb 20, 2025
Driver assistance
Filed Feb 26, 2026
I continue to experience phantom "forward collision avoidance" warnings. Tesla has looked at this several times, even once charging me $60 to clean the cameras (should be under warranty in my opinion). Latest response to problem: known issue, no known hardware cause. In other words live with it. They even suggested buying FSD package at $1200/yr as a solution! One more than one occasion the TACC and Autosteer disengaged with traffic behind me. Very scary.
NHTSA ID
11720733
Incident
Feb 26, 2026
Other / unspecified
Filed Feb 25, 2026
The Michelin tires used for this particular model have a foam issue. This foam is put by Michelin to reduce road Noice and they are coming apart thus creating a rattle in the car making it a hazard while driving on the highway. Tesla replaced one of my tires on May 27, 2025 free of charge and told me it was a known issue. Today 2/25/26 I have the same issue and they're quoting me almost $400. I told them about the tire issue and why there's no recall and they told me to contact NHTSA. They just want to change them one at a time until warranty expires so they don't have to replace all defective tires. I guess they're waiting for somebody to have an accident and sue them to fix the problem.
NHTSA ID
11720438
Incident
May 27, 2025
Driver assistanceElectricalFuel system
Filed Jan 22, 2026
Screen is black and no app access. No power to accelerate.
NHTSA ID
11712810
Incident
Jan 19, 2026
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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