2024 Kia Telluride Body & structure Problems

Driving and brakes malfunctioned and would not stop causing an accident into a tree

NHTSA ID

11754431

Incident

Aug 3, 2026

Multiple door belt molding trims from two doors on my 2024 Kia Telluride detached from the vehicle, which is the subject of safety recall SC347 (NHTSA 25V494). The detached trim piece falls onto the roadway while driving, creating a road hazard for other vehicles and increasing the risk of a crash. The defect was confirmed by a Kia dealership, which documented the issue and acknowledged it falls under the active safety recall. I first brought the vehicle to the dealer on February 10, 2026 to have the recall repair performed. The dealer informed me the replacement parts are on backorder and didn’t provide or recommend a temporary rental. As of today, May 11, 2026 — over three months later — the repair has not been completed and no estimated completion date has been given. I have called back to ask the parts department at my service center for an ETA but they are only able to tell me that the replacement parts are still on back order. The failed component is the exterior door belt molding face plate, which is available for inspection at the dealership. Prior to full detachment, symptoms included the trim appearing visually loose and producing rattling and wind noise. My safety concern is that I am being forced to drive an unrepaired vehicle with a known safety defect because Kia has failed to supply adequate parts to complete this federally mandated recall repair in a timely manner.

NHTSA ID

11736938

Incident

Jan 15, 2026

I was notified of a recall on my vehicle related to door trim. I contacted my authorized Kia dealership to have the recall repaired and was told the required parts are unavailable, with no estimated timeline for resolution. I have been on a waitlist for over one year with no update. The unrepaired defect causes excessive noise that makes the vehicle unsafe and unsuitable for highway travel. I have submitted a formal demand letter to Kia America requesting either expedited repair, a vehicle buyback, or compensation for damages — and have received no response after 17 days.

NHTSA ID

11730983

Incident

Jan 1, 2025

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (STRUCTURE); and then received notification that the remedy was available. The vehicle was taken to the dealer; however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11716270

Incident

Jan 6, 2026

See attached document for complaint. My trim is falling off my kia. I called Kia pursuant to the enclosed recall and I was told there is no remedy yet. Are you kidding. Glue! This is not rocket science. I went to my Kia dealer and they merely stuck the trim back on and it flaps in the wind. Very dangerous! Must someone be killed by the debris? Also the value of the vehicle for resale plummets. It looks terrible with rubber exposed and rubber is falling off. Do something or sue Kia as a class action for refund on all vehicles affected.

NHTSA ID

11714443

Incident

Nov 16, 2025

We were driving on interstate at 70 mph. It was sunny and 45 degrees outside. Suddenly with no warning, our front sunroof glass exploded. The bang was so loud that my ear was ringing hours after. Fortunately no car was following closely so no other vehicle was hit with flying debris. Also, our interior visor was closed so we were not struck by any of the flying glass. We pulled off and removed any loose glass that could fly off and proceeded to the dealership. They were submitting warranty information, etc. and provided a rental while we await the repairs. They did mention they had seen this before in a case where the visor was not closed and glass poured into the cabin and implied that it was a worse case than ours.

NHTSA ID

11712594

Incident

Jan 21, 2026

The contact owns a 2024 Kia Telluride. The contact stated that while driving approximately 65 MPH, the driver's side rear door belt molded trim detached from the vehicle. The dealer was contacted and confirmed that it was a known failure. The vehicle was not repaired. The contact stated wthat hile driving approximately 45 MPH, two years later, the trim detached from the driver's side front door. The contact had previously heard the trim becoming loose while going through a car wash. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure), which the contact related to the failure; however, the part needed for the recall repair was unavailable. The dealer was contacted and confirmed that the recall remedy was not available. The manufacturer was made aware of the failure and confirmed that the recall remedy was not available. The failure mileage was approximately 5,000.

NHTSA ID

11707728

Incident

Oct 30, 2025

Mileage

5,000 mi

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11695206

Incident

Oct 23, 2025

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11693549

Incident

Aug 15, 2025

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was purchased in June 2025. While driving back to the residence after the vehicle was purchased, the cover behind the rearview mirror detached and was hanging loose. The contact took the vehicle to the local dealer for repairs, and the dealer refused to repair the vehicle. The contact was informed that the vehicle had an aftermarket windshield, which caused the glue to melt. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that on a separate occasion, while closing the front driver’s side door, the door molding trim had delaminated and detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 18,000.

NHTSA ID

11693468

Incident

Jun 16, 2025

Mileage

18,000 mi

This vehicle only has 31,000 miles on it and I've already had one door trim molding replaced. (now the rest of the trim doesn't match so that's great for aesthetics) The interior door panel replaced because it was loose. This car developed a "thumping" noise around 25K miles when turning at low speeds. Took it to the dealer, told them it is probably the AWD coupler, and they said the self-leveling rear shocks were leaking. So those got replaced. Thumping was still there. I mentioned to the dealer that it is probably still the AWD coupler. Dealer decides to replace the rear differential because they found metal shavings in the diff fluid. Sound is still there but now not as loud. Car is currently back at the dealer for diagnostics to remedy the situation. I don't understand how a car with only 30k miles on it should be having these kinds of major issues. Kia seems to know about these issues because they do not argue about replacing anything. The car looks great, and the size is great. But I cannot imagine the nightmares I'm going to have for the next 30K. Or how bad the nightmare will be once I am out of factory warranty.

NHTSA ID

11693342

Incident

Oct 1, 2025

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11692584

Incident

Aug 15, 2025

Window trim metal fell apart and plastic molding dislodge without reason, only for 2 years old car.

NHTSA ID

11689622

Incident

Sep 13, 2025

While driving on a surface street the sunroof glass shattered all on its own. The glass was in the closed position. No rock or debris was located in the sunshade portion. No one else was around us on the road when it happened. There are numerous complaints about this happening within other forums. The dealer claimed the warranty will not cover broken glass and I was told to file an insurance claim. The estimate to repair the sunroof assembly is $8260.

NHTSA ID

11687025

Incident

Sep 6, 2025

The upper edge of the car door and the lower edge of the window. Recently, part of the vehicle is coming off on its own, apparently it is a problem with the glue on the metal sheets of the doors.

NHTSA ID

11680548

Incident

Aug 13, 2025

Driver's exterior key door lock fell off. Cannot use key door lock.

NHTSA ID

11680042

Incident

Aug 5, 2025

The trim on my passenger door is coming off! The adhesive is obviously defective. The piece flops when driving and is a risk to others as it may pop off. I’ve read that thousands of 2024 Telluride models have this problem! It is dangerous problem that kia needs to fix!

NHTSA ID

11650034

Incident

Mar 22, 2025

Window trim flew off on expressway. This is a known issue with Kia.

NHTSA ID

11641237

Incident

Jan 19, 2025

The window trim on all four of my windows has come or is coming apart. There is a hazard to having these items fly off my car. I went into Kia reported the issue and they stated the parts are in back order. The existing trim has been taped down as this can impact other vehicles on the road. I am supposed to get a call with the parts like many others on this forum and have heard nothing back. FYI it’s not just the plastic of the trim that has come loose but the whole trim panel under the windows.

NHTSA ID

11637236

Incident

Dec 26, 2024

The contact owns a 2024 Kia Telluride. The contact stated that all four windows' exterior B-pillar trims had detached. The vehicle was taken to the dealer, where it was determined that the B-pillars needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed being aware of the failure. The failure mileage was approximately 10,000.

NHTSA ID

11634358

Incident

Sep 6, 2024

Mileage

10,000 mi

The contact owns a 2024 Kia Telluride. The contact stated that while driving at approximately 40 MPH, he observed a metal trim on the driver's window detached partially. The contact inspected the vehicle and observed a big jagged metal sticking out from the bottom of the driver's window. The vehicle was taken to a dealer twice where the dealer taped the trim, but the failure re-occurred within hours each time. On one occasion while parked, a friend's child ran near the vehicle, was caught by the protruding metal trim, and seriously scratched. Medical attention was not needed. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.

NHTSA ID

11630584

Incident

Sep 15, 2024

Mileage

13,000 mi

I have trim pieces around side windows falling off my new vehicle or in process of falling off my vehicle. This seems to be possible safety hazard to other vehicles on the road.

NHTSA ID

11627914

Incident

Nov 29, 2024

Subject: Urgent Safety Concern Regarding 2024 Kia Telluride – Defective Trim/Molding Adhesive Dear National Highway Traffic Safety Administration (NHTSA), I am writing to report a significant safety concern regarding my 2024 Kia Telluride. Specifically, the horizontal trim/molding located under the windows has defective adhesive, causing these pieces to detach from the vehicle. I am deeply concerned that if these pieces fall off while I am driving, especially on the highway, they could potentially strike another vehicle, leading to an accident. I have brought this issue to the attention of Kia, and they are aware of the problem. In fact, the necessary parts are currently on back order, which indicates that Kia recognizes the widespread nature of the defect. However, despite this acknowledgment, no interim solution has been provided. At this point, I have had to resort to using tape, at my own expense, to temporarily secure the trim pieces and prevent them from falling off. This situation is not only an inconvenience but also poses a serious safety risk to myself and others on the road. My question is: who would bear the liability if a piece were to detach and cause damage or injury to another driver? I believe that Kia, knowing about this defect, should be taking proactive measures to prevent such incidents from occurring. I urge the NHTSA to investigate this issue, as it needs to be escalated due to the potential danger it presents to public safety. Thank you for your attention to this matter. I look forward to your prompt response.

NHTSA ID

11617910

Incident

Aug 1, 2024

Trim is coming off below windows. Can be a hazard if it comes off in traffic and flys into another vehicle.

NHTSA ID

11600596

Incident

Jun 1, 2024

Windshield was chipped on two separate occasions in a less than 24 hour period.

NHTSA ID

11588837

Incident

May 13, 2024