2023 Kia Telluride

While driving down a highway, the front sunroof glass exploded.

NHTSA ID

11765359

Incident

Sep 18, 2026

Screen go black or blanks out. Sometime when shifting from reverse to drive the reverse screen stay on.

NHTSA ID

11762929

Incident

Aug 3, 2026

Three times over the past year minor debris or small rocks have hit the windshield causing major spidering affects that have run all across the windshield. Even when using the windshield repair kits.

NHTSA ID

11761947

Incident

Sep 3, 2026

While driving 2023 Kia Telluride driver side over head visor detached tangling in front of driver obscuring vision.

NHTSA ID

11761566

Incident

Sep 2, 2026

On XXX, at approximately 7:40 a.m., my 2023 Kia Telluride, VIN [XXX], experienced a sudden mechanical failure while traveling approximately 65+ mph southbound on [XXX]. The vehicle suddenly locked up, causing the driver to lose control, skid, and swerve toward the side of the freeway. The rear wheels appeared to be locked. Fortunately, no collision occurred and no one was injured. The vehicle was towed for inspection. A technician at Colton Tire advised that the axle appeared to be bent. The vehicle was then transported by flatbed to Allstar Kia in [XXX] for diagnosis. The Kia dealership initially suggested the vehicle must have been involved in an accident because of a minor exterior scrape on the driver's-side rear passenger door. The vehicle has not been involved in an accident or collision. The scrape occurred while slowly maneuvering into a home garage at approximately 1–2 mph and did not involve impact to the wheel, axle, suspension, drivetrain, or differential. The dealership later advised that the technician believed an alleged “accident” caused the differential to slowly leak over time, ultimately causing the axle to bend “pretty badly.” I dispute this conclusion and have requested the complete diagnostic findings and physical evidence in writing. I am reporting this incident because the vehicle suddenly experienced a serious mechanical failure and loss-of-control event at freeway speed. I am also requesting investigation of whether the intermediate shaft, right-front driveshaft, axle, differential, or related drivetrain components could have been affected by NHTSA Safety Recall 24V-214 / Kia Safety Recall SC303, or another mechanical defect. I understand the recall has not been established as the cause of this specific incident. I am asking that the actual cause of the sudden vehicle lockup be investigated because the failure occurred at approximately 65+ mph and could have resulted in a serious crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11760459

Incident

Aug 21, 2026

The contact owns a 2023 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact was concerned that the recall posed a fire risk, rendering the vehicle unsafe to drive or park. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and denied rental vehicle assistance. The contact had not experienced a failure.

NHTSA ID

11757708

Incident

Aug 18, 2026

This is an update to my original NHTSA complaint (ID 11755209) regarding an intermittent no-start/no-crank defect on my 2023 Kia Telluride (VIN [XXX]). Since my original filing, the identical defect has recurred twice more, on XXX — once at approximately 1:01–1:30 PM EST and again at approximately 5:03–5:17 PM EST, the same day. In both incidents, the dashboard and infotainment system powered up normally, but the vehicle would not crank, consistent with all prior occurrences dating back to XXX. This brings the total documented occurrences to six between XXX and August 8, 2026, including two in a single day. In both August 8 incidents, my wife was stranded and had to be picked up because the vehicle would not start. This follows a dealer-confirmed and dealer-executed starter replacement (Kia of Cleveland, RO dated XXX, part #36100-3L160) that was performed after the dealer duplicated the fault on the vehicle and on a bench test — and a 4th recurrence on XXX, just 10 days after that repair. I have video evidence of all four August incidents (XXX, and the two on XXX showing the instrument cluster and infotainment fully powered with a no-crank condition. I am providing this update because the frequency of occurrences is escalating — two failures in a single day — despite a repair that was physically confirmed by the dealer's own testing. This strongly suggests the actual root cause (potentially an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) has not been correctly identified, and the defect continues to pose an unreasonable stranding risk to occupants. I am concurrently pursuing a vehicle replacement request with Kia America under Customer Care Case #26211382. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755922

Incident

Aug 8, 2026

CLEAR COAT PEELING OFF IN SHEETS ON A 2023 KIA TELLURIDE. IT'S A KNOWN PROBLEM AMOUNG KIA OWNERS HOWEVER KIA IS NOT ACCEPTING RESPONSIBLITY FOR A MANUFACTURER DEFECT.

NHTSA ID

11755510

Incident

Jan 1, 2026

TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL FILTER HOUSING GASKET REPLACEMENT (WTY045) - This bulletin provides information regarding the ‘Warranty Extension Program (WTY045)’ for the inspection and, if necessary, replacement of the oil filter housing gasket on certain 2020–2025 MY Telluride (ON) vehicles produced from January 9, 2019, through June 12, 2025. Under this program, the New Vehicle Warranty coverage for this condition is extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever occurs first, starting from the date the vehicle was first put into service. Affected vehicles may develop an engine oil leak from the oil filter housing gasket. During the extended warranty period, inspect and, if necessary, replace the oil filter housing gasket at no cost to the customer.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TECHNICAL SERVICE BULLETIN: AWD COUPLER NOISE/VIBRATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the 4-Wheel Drive ‘4WD’ system software on some 2020-2025MY Telluride (ON) vehicles produced from January 08, 2019 through December 17, 2025. The affected vehicles may exhibit a noise and/or a vibration, shudder, jerking, binding, or chattering sensation while turning at low speeds (10MPH – 15MPH). This concern may be caused by decreased oil friction within AWD coupling due to continuous vehicle operation in harsh conditions (high/low ambient temperatures, extended duration / distance driving).

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY045) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to an engine oil leak from the oil filter housing gasket in certain 2020-2025 MY Telluride vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the oil filter housing gasket leaking condition at no cost to you during this extended warranty period.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY045) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.