2023 Kia Telluride

This is an update to my original NHTSA complaint (ID 11755209) regarding an intermittent no-start/no-crank defect on my 2023 Kia Telluride (VIN [XXX]). Since my original filing, the identical defect has recurred twice more, on XXX — once at approximately 1:01–1:30 PM EST and again at approximately 5:03–5:17 PM EST, the same day. In both incidents, the dashboard and infotainment system powered up normally, but the vehicle would not crank, consistent with all prior occurrences dating back to XXX. This brings the total documented occurrences to six between XXX and August 8, 2026, including two in a single day. In both August 8 incidents, my wife was stranded and had to be picked up because the vehicle would not start. This follows a dealer-confirmed and dealer-executed starter replacement (Kia of Cleveland, RO dated XXX, part #36100-3L160) that was performed after the dealer duplicated the fault on the vehicle and on a bench test — and a 4th recurrence on XXX, just 10 days after that repair. I have video evidence of all four August incidents (XXX, and the two on XXX showing the instrument cluster and infotainment fully powered with a no-crank condition. I am providing this update because the frequency of occurrences is escalating — two failures in a single day — despite a repair that was physically confirmed by the dealer's own testing. This strongly suggests the actual root cause (potentially an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) has not been correctly identified, and the defect continues to pose an unreasonable stranding risk to occupants. I am concurrently pursuing a vehicle replacement request with Kia America under Customer Care Case #26211382. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755922

Incident

Aug 8, 2026

CLEAR COAT PEELING OFF IN SHEETS ON A 2023 KIA TELLURIDE. IT'S A KNOWN PROBLEM AMOUNG KIA OWNERS HOWEVER KIA IS NOT ACCEPTING RESPONSIBLITY FOR A MANUFACTURER DEFECT.

NHTSA ID

11755510

Incident

Jan 1, 2026

My 2023 Kia Telluride (VIN [XXX]) has an intermittent no-start/no-crank defect that has occurred on four separate occasions between [XXX] and [XXX] (mileage range 49,850–51,180). In each occurrence, the dashboard and infotainment system power on normally, but the engine will not crank when the start button is pressed, with both key fobs. The fault clears itself with no consistent trigger, making it undetectable by standard diagnostic scans after the fact. The vehicle was taken to Kia of Cleveland (2492 South Lee Highway, Cleveland, TN 37311) three times. On the first two visits (6/18/26 and 7/1/26) the dealer could not duplicate the fault and returned the vehicle unrepaired. On the third visit (7/17/26–7/27/26), the dealer successfully duplicated the no-start condition both on the vehicle and on a bench test after removing the starter, and replaced the starter under warranty (part #36100-3L160). Despite this confirmed and completed repair, the identical no-start condition recurred on [XXX], only 10 days and approximately 250 miles later. This is a safety issue: on [XXX], my wife was attempting to leave for work with our twin 5-year-old daughters in the vehicle when it failed to start. This is the type of defect that could strand occupants in unsafe locations or conditions (heat, cold, traffic, isolated areas) with no warning and no reliable workaround. I have video evidence of the [XXX] incident showing the vehicle's instrument cluster and infotainment fully powered with a no-crank condition, timestamped and showing the odometer reading. I am filing this complaint because the defect has now defeated a dealer-confirmed and dealer-executed repair, suggesting a root cause (such as an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) that has not yet been correctly identified. I am concurrently requesting a vehicle replacement from Kia America under Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755209

Incident

May 1, 2026

A P0741 warning light comes on and off leading driver to believe the problem is intermittent when in fact it is a torque converter failed. The intermittent nature of the warning light could lead drivers to believe the problem is not a safety issue, particularly on a SUV with only 105,000 miles. However, when a converter fails it is definitely a safety issue.

NHTSA ID

11754967

Incident

Jul 10, 2026

Driver Assistance Warning (DAW) warning bells and dash sign "Driver Needs a Break" with Coffee Pot showing goes off constantly. Even with safest driving possible, on purpose safest driving, the warning and sounds goes off every few miles and few minutes. KIA dealer has kept car for 2 weeks and say they can not duplicate and I drive it (Perfectly) and it goes off. this is a 2023 Kia telluride , previous year models and later models you could turn off or turn down sensitivity of this warning. KIA eliminated the owner the opportunity to disable or turn down this warning. It is a safety hazard because it is always going off, causing the driver to take his attention from the road to the dash every few minutes with the bells and coffee pot Take A Break Warning . KIA will not do anything about it.

NHTSA ID

11750985

Incident

Jul 12, 2026

The Kia Driver Assistance Warning, Showing a Coffee Pot, and Warning "Driver needs to Take Break" goes off constantly. Sometimes starts within 5 minutes of driving and goes off constantly for every 3 minutes . Dealer says it is a KIA problem and can not do anything. This constant warning is a Safety Hazard because it takes the Drivers Attention off his Driving with the constant Bells going off. It is a 2023 Kia Telluride and previous models you could turn off this Warning but NOT in 2023 according to dealer and KIA will not repair or turn off. This is a Safety Hazard.

NHTSA ID

11749908

Incident

Jul 12, 2026

My 2023 Kia Telluride has been subject to at least 8 separate NHTSA recalls, including SC181 (seat belt/child restraint), SC194 (trailer brake light/cruise control), SC207 (airbag OCS/ODS), SC262 (side airbag wire harness), SC303 (driveshaft/rollaway risk), SC316 (power seat motor fire risk), SC347 (door trim detachment), and now SC374/NHTSA 26V430 (recurrence of the power seat motor fire risk, explicitly noted as possibly caused by an improper repair under the earlier SC316 recall). I am especially concerned that the current recall (26V430) describes the same underlying defect as an earlier recall (SC316/24V407) that was supposed to have been repaired, and that no remedy is yet available for this recurrence. This raises serious questions about the adequacy of the original repair and the vehicle’s ongoing fire risk. I am filing this complaint to document this pattern of recurring safety defects and request that NHTSA and Kia treat this as evidence of an unresolved, recurring hazard — not an isolated incident.

NHTSA ID

11749718

Incident

Jul 11, 2026

The fuel gauge intermittently fails and incorrectly displays that the vehicle has little or no fuel, even when the tank is nearly full. On the first occasion, I was at home. The second time, after shopping, I started the vehicle and the gauge indicated there was no fuel, despite knowing the tank was almost full. As I continued driving, the fuel gauge slowly began registering correctly until it eventually returned to showing the proper fuel level. This has now happened twice. This is a serious safety concern because the driver cannot accurately determine the amount of fuel in the vehicle. An incorrect fuel reading could cause someone to believe the vehicle is out of fuel, become stranded in an unsafe location, or make unnecessary emergency stops, creating a potential hazard for both the driver and others on the road.

NHTSA ID

11749688

Incident

Jun 26, 2026

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL FILTER HOUSING GASKET REPLACEMENT (WTY045) - This bulletin provides information regarding the ‘Warranty Extension Program (WTY045)’ for the inspection and, if necessary, replacement of the oil filter housing gasket on certain 2020–2025 MY Telluride (ON) vehicles produced from January 9, 2019, through June 12, 2025. Under this program, the New Vehicle Warranty coverage for this condition is extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever occurs first, starting from the date the vehicle was first put into service. Affected vehicles may develop an engine oil leak from the oil filter housing gasket. During the extended warranty period, inspect and, if necessary, replace the oil filter housing gasket at no cost to the customer.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TECHNICAL SERVICE BULLETIN: AWD COUPLER NOISE/VIBRATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the 4-Wheel Drive ‘4WD’ system software on some 2020-2025MY Telluride (ON) vehicles produced from January 08, 2019 through December 17, 2025. The affected vehicles may exhibit a noise and/or a vibration, shudder, jerking, binding, or chattering sensation while turning at low speeds (10MPH – 15MPH). This concern may be caused by decreased oil friction within AWD coupling due to continuous vehicle operation in harsh conditions (high/low ambient temperatures, extended duration / distance driving).

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY045) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to an engine oil leak from the oil filter housing gasket in certain 2020-2025 MY Telluride vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the oil filter housing gasket leaking condition at no cost to you during this extended warranty period.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY045) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY045) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage to all owners for certain repairs related to an engine oil leak from the oil filter housing gasket in certain 2020-2025 MY Telluride vehicles manufactured from January 9, 2019 through June 12, 2025, from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the oil filter housing gasket leaking condition.