2023 Kia Telluride Problems

This is an update to my original NHTSA complaint (ID 11755209) regarding an intermittent no-start/no-crank defect on my 2023 Kia Telluride (VIN [XXX]). Since my original filing, the identical defect has recurred twice more, on XXX — once at approximately 1:01–1:30 PM EST and again at approximately 5:03–5:17 PM EST, the same day. In both incidents, the dashboard and infotainment system powered up normally, but the vehicle would not crank, consistent with all prior occurrences dating back to XXX. This brings the total documented occurrences to six between XXX and August 8, 2026, including two in a single day. In both August 8 incidents, my wife was stranded and had to be picked up because the vehicle would not start. This follows a dealer-confirmed and dealer-executed starter replacement (Kia of Cleveland, RO dated XXX, part #36100-3L160) that was performed after the dealer duplicated the fault on the vehicle and on a bench test — and a 4th recurrence on XXX, just 10 days after that repair. I have video evidence of all four August incidents (XXX, and the two on XXX showing the instrument cluster and infotainment fully powered with a no-crank condition. I am providing this update because the frequency of occurrences is escalating — two failures in a single day — despite a repair that was physically confirmed by the dealer's own testing. This strongly suggests the actual root cause (potentially an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) has not been correctly identified, and the defect continues to pose an unreasonable stranding risk to occupants. I am concurrently pursuing a vehicle replacement request with Kia America under Customer Care Case #26211382. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2023 Kia Telluride (VIN [XXX]) has an intermittent no-start/no-crank defect that has occurred on four separate occasions between [XXX] and [XXX] (mileage range 49,850–51,180). In each occurrence, the dashboard and infotainment system power on normally, but the engine will not crank when the start button is pressed, with both key fobs. The fault clears itself with no consistent trigger, making it undetectable by standard diagnostic scans after the fact. The vehicle was taken to Kia of Cleveland (2492 South Lee Highway, Cleveland, TN 37311) three times. On the first two visits (6/18/26 and 7/1/26) the dealer could not duplicate the fault and returned the vehicle unrepaired. On the third visit (7/17/26–7/27/26), the dealer successfully duplicated the no-start condition both on the vehicle and on a bench test after removing the starter, and replaced the starter under warranty (part #36100-3L160). Despite this confirmed and completed repair, the identical no-start condition recurred on [XXX], only 10 days and approximately 250 miles later. This is a safety issue: on [XXX], my wife was attempting to leave for work with our twin 5-year-old daughters in the vehicle when it failed to start. This is the type of defect that could strand occupants in unsafe locations or conditions (heat, cold, traffic, isolated areas) with no warning and no reliable workaround. I have video evidence of the [XXX] incident showing the vehicle's instrument cluster and infotainment fully powered with a no-crank condition, timestamped and showing the odometer reading. I am filing this complaint because the defect has now defeated a dealer-confirmed and dealer-executed repair, suggesting a root cause (such as an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) that has not yet been correctly identified. I am concurrently requesting a vehicle replacement from Kia America under Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the front windshield started to crack on the upper passenger’s side of the windshield. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,200.

I was driving 20 mph when I heard a loud crack, shortly after I noticed my windshield had a huge crack toward the bottom that has gotten progressively worse and affects my vision while driving.

Driver Assistance Warning (DAW) warning bells and dash sign "Driver Needs a Break" with Coffee Pot showing goes off constantly. Even with safest driving possible, on purpose safest driving, the warning and sounds goes off every few miles and few minutes. KIA dealer has kept car for 2 weeks and say they can not duplicate and I drive it (Perfectly) and it goes off. this is a 2023 Kia telluride , previous year models and later models you could turn off or turn down sensitivity of this warning. KIA eliminated the owner the opportunity to disable or turn down this warning. It is a safety hazard because it is always going off, causing the driver to take his attention from the road to the dash every few minutes with the bells and coffee pot Take A Break Warning . KIA will not do anything about it.

The Kia Driver Assistance Warning, Showing a Coffee Pot, and Warning "Driver needs to Take Break" goes off constantly. Sometimes starts within 5 minutes of driving and goes off constantly for every 3 minutes . Dealer says it is a KIA problem and can not do anything. This constant warning is a Safety Hazard because it takes the Drivers Attention off his Driving with the constant Bells going off. It is a 2023 Kia Telluride and previous models you could turn off this Warning but NOT in 2023 according to dealer and KIA will not repair or turn off. This is a Safety Hazard.

This is an update to my original NHTSA complaint (ID 11755209) regarding an intermittent no-start/no-crank defect on my 2023 Kia Telluride (VIN [XXX]). Since my original filing, the identical defect has recurred twice more, on XXX — once at approximately 1:01–1:30 PM EST and again at approximately 5:03–5:17 PM EST, the same day. In both incidents, the dashboard and infotainment system powered up normally, but the vehicle would not crank, consistent with all prior occurrences dating back to XXX. This brings the total documented occurrences to six between XXX and August 8, 2026, including two in a single day. In both August 8 incidents, my wife was stranded and had to be picked up because the vehicle would not start. This follows a dealer-confirmed and dealer-executed starter replacement (Kia of Cleveland, RO dated XXX, part #36100-3L160) that was performed after the dealer duplicated the fault on the vehicle and on a bench test — and a 4th recurrence on XXX, just 10 days after that repair. I have video evidence of all four August incidents (XXX, and the two on XXX showing the instrument cluster and infotainment fully powered with a no-crank condition. I am providing this update because the frequency of occurrences is escalating — two failures in a single day — despite a repair that was physically confirmed by the dealer's own testing. This strongly suggests the actual root cause (potentially an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) has not been correctly identified, and the defect continues to pose an unreasonable stranding risk to occupants. I am concurrently pursuing a vehicle replacement request with Kia America under Customer Care Case #26211382. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2023 Kia Telluride (VIN [XXX]) has an intermittent no-start/no-crank defect that has occurred on four separate occasions between [XXX] and [XXX] (mileage range 49,850–51,180). In each occurrence, the dashboard and infotainment system power on normally, but the engine will not crank when the start button is pressed, with both key fobs. The fault clears itself with no consistent trigger, making it undetectable by standard diagnostic scans after the fact. The vehicle was taken to Kia of Cleveland (2492 South Lee Highway, Cleveland, TN 37311) three times. On the first two visits (6/18/26 and 7/1/26) the dealer could not duplicate the fault and returned the vehicle unrepaired. On the third visit (7/17/26–7/27/26), the dealer successfully duplicated the no-start condition both on the vehicle and on a bench test after removing the starter, and replaced the starter under warranty (part #36100-3L160). Despite this confirmed and completed repair, the identical no-start condition recurred on [XXX], only 10 days and approximately 250 miles later. This is a safety issue: on [XXX], my wife was attempting to leave for work with our twin 5-year-old daughters in the vehicle when it failed to start. This is the type of defect that could strand occupants in unsafe locations or conditions (heat, cold, traffic, isolated areas) with no warning and no reliable workaround. I have video evidence of the [XXX] incident showing the vehicle's instrument cluster and infotainment fully powered with a no-crank condition, timestamped and showing the odometer reading. I am filing this complaint because the defect has now defeated a dealer-confirmed and dealer-executed repair, suggesting a root cause (such as an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) that has not yet been correctly identified. I am concurrently requesting a vehicle replacement from Kia America under Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A P0741 warning light comes on and off leading driver to believe the problem is intermittent when in fact it is a torque converter failed. The intermittent nature of the warning light could lead drivers to believe the problem is not a safety issue, particularly on a SUV with only 105,000 miles. However, when a converter fails it is definitely a safety issue.

On June 15, 2026, my check engine light came on. On June 17, 2026, I took it to Auto Zone, they checked the code for the check engine light, and it indicated P0016 and P0017–crankshaft issues. On June 19, 2026, while driving down the highway, my vehicle failed to accelerate. I exited the highway, and my vehicle completely decelerated and ultimately shut down. I was unable to get my engine running and had to get it towed to the dealer. It has been at the dealer for 3 weeks now. The dealer said my engine will likely need to be replaced. It is a 2023 Kia Telluride with less than 66,000 miles on it.

I was at a complete stop, made a right hand turn, and as I was turning, the driver side door opened/became a jar and then my car alerted me that the door was open Yes, my safety was at risk because the door was open It beeped the lights were on in the cabin, and there was a notification on my dashboard

The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the driver's rear door belt molding trim detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the parts were on back order. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

I was driving on the service road of the freeway, driving approximately 40 mph when my main screen started flashing warnings. I was only able to catch 2 before the screen shut off. One was saying front collision sensors not working and the other said side sensors not working then the screen where the radio was went black. Then my brake pedal locked up, the car lost all power steering. The car started to just roll and I was able to pull into a side parking lot and the car died. I was not able to start the vehicle and called roadside assistance and had my vehicle towed to the car dealership. This was during rush hour traffic with multiple vehicles in the road. I was terrified as my vehicle was slowly starting to stop moving and there were multiple cars surrounding me while I lost all brake function and power steering. At the time of this report, the service department at my dealership was closed and will call them in the morning. The tow truck left my vehicle there as it is inoperable. From the time I noticed the warnings on the screen to when my vehicle came to a complete stop was about 2 minutes.

after receiving my car on Friday morning 10/31 from the dealership, I drove to work, where all my dashboard lights popped on, I lost power steering, and I lost my speedometer (which is what it was in the shop for that whole week). I tried to drive it back to Kia and it completely stopped working in the middle of the road, even though it was turned on, it wouldn’t drive or change gears. Leaving me stranded in the middle of a 50 mile per an hour road. I had to call the police to help me maneuver off the road.

The fuel gauge intermittently fails and incorrectly displays that the vehicle has little or no fuel, even when the tank is nearly full. On the first occasion, I was at home. The second time, after shopping, I started the vehicle and the gauge indicated there was no fuel, despite knowing the tank was almost full. As I continued driving, the fuel gauge slowly began registering correctly until it eventually returned to showing the proper fuel level. This has now happened twice. This is a serious safety concern because the driver cannot accurately determine the amount of fuel in the vehicle. An incorrect fuel reading could cause someone to believe the vehicle is out of fuel, become stranded in an unsafe location, or make unnecessary emergency stops, creating a potential hazard for both the driver and others on the road.

Recall of vehicle catching fire has not been taken care of even after contacting dealership.

Ever since purchasing this 2023 Kia telluride I have felt a skipping or thumping feeling when making a turn from a stop sign or a light, at a slower speed, then accelerating.. I have read many many forums stating this happens in A LOT of these models of vehicles. It is called a failing AWD coupler! I have mentioned it to the dealer but they could not replicate at the shop so I moved on. Now issue after issue is arising with this vehicle.

At 30,000 miles, the dealership replaced the right rear shock absorber because I noticed it was clunking when an adult sat in the third row. I just had it serviced at 40,000 miles and I mentioned to the tech that there was a slight clunking sound when making a right-hand turn and accelerating from a stop. The dealership did not notice any issues so did not make any repairs. Now, at 41,500 miles, the clunking is much more noticeable when going over bumps and turning at low speeds.

The contact owns a 2023 Kia Telluride. The contact stated that while driving at various speeds, the brake light illuminated and was flashing. The vehicle was taken to the local dealer for a repair on the wheel speed sensor and parking brakes. After retrieving the vehicle, the EPB warning light was illuminated. The vehicle was taken back to the local dealer, but the dealer was unable to determine the cause of the failure. The vehicle was taken to the dealer on eight occasions for the parking switch, a software reset, and other unknown repairs. The vehicle was repaired, but the failure persisted, and the vehicle became inoperable. The contact stated that the brakes had seized. The vehicle was towed to the local dealer, who was covering the cost of the repairs. The dealer informed the contact about signing a waiver. The vehicle was not repaired. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 35,000.

I was driving on the service road of the freeway, driving approximately 40 mph when my main screen started flashing warnings. I was only able to catch 2 before the screen shut off. One was saying front collision sensors not working and the other said side sensors not working then the screen where the radio was went black. Then my brake pedal locked up, the car lost all power steering. The car started to just roll and I was able to pull into a side parking lot and the car died. I was not able to start the vehicle and called roadside assistance and had my vehicle towed to the car dealership. This was during rush hour traffic with multiple vehicles in the road. I was terrified as my vehicle was slowly starting to stop moving and there were multiple cars surrounding me while I lost all brake function and power steering. At the time of this report, the service department at my dealership was closed and will call them in the morning. The tow truck left my vehicle there as it is inoperable. From the time I noticed the warnings on the screen to when my vehicle came to a complete stop was about 2 minutes.

Airbag/seatbelt dashboard light on.

I have a 2023 Telluride awd. I only have 25000 miles on the vehicle since i dont drive much. I went on a trip with family and the first time a person sat in my drivers side, 2nd row seating, the seat belt wont retract.

My vehicle has an active Supplemental Restraint System (SRS) airbag dashboard warning light. A professional diagnostic scan has confirmed the active fault code: B143100 - "SIDE AIRBAG REAR DRIVER RESISTANCE CIRCUIT SHORT TO GROUND This exact physical failure matches the known manufacturing defect detailed in NHTSA Campaign 23V-035 (Kia Recall Code SC262). While my specific VIN does not currently show up as part of the official recall population, the vehicle is suffering from the identical manufacturing defect and active short, resulting in a disabled passenger safety system.

Airbag/seatbelt dashboard light on.

VIN: [XXX] Owner: [XXX] Purchase Date: December 2022 I am filing an urgent safety complaint regarding my 2023 Kia Telluride. For nearly two years, I have unknowingly driven this vehicle with multiple active safety recalls, including: •Airbag wiring harness defect (airbags may not deploy) •Seatbelt pretensioner/tensioner defects •Front power seat motor overheating (fire hazard) •Driveshaft engagement defect (vehicle may roll out of Park) Kia never properly notified me of these recalls and never repaired them, despite my family using the vehicle daily. I drove this SUV with my autistic child and infant grandchild, believing it was safe. I have now discovered that Kia allowed me to operate a vehicle that could: •Fail to protect us in a crash •Catch fire •Roll away unexpectedly •Malfunction in ways that could cause severe injury or death This is a serious safety negligence issue. Kia did not offer a loaner vehicle, did not notify me promptly, and has not provided any remedy despite these recalls being federally regulated. I am requesting NHTSA intervention to: 1.Investigate Kia’s failure to properly notify and protect consumers. 2.Require Kia to provide a full replacement vehicle (2025/2026 Kia Telluride) or a full buyback due to prolonged safety risk. 3.Ensure Kia corrects VIN-level recall handling and compliance failures. 4.Document that Kia exposed vulnerable passengers (disabled child and infant grandchild) to unsafe conditions for almost two years. My family has been placed in danger this entire time, and Kia has not provided a timely or adequate remedy. Please investigate this matter urgently. — [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V407000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While exiting the AZ Mesa 202 E Loop, the front driver rim snapped in the center and caused the tire to fly off.

I purchased a 2023 Kia Telluride for a family vacation tow vehicle. Spec's call out 5000 lb towing capacity and "pre-wired" for a trailer. Problem is, pre-wired means a connector in the back of the vehicle, but no actual harness available that plugs into it to run trailer lighting/brakes. Contacted Kia several times, no harnesses, was advised to take it to U-haul and get a splice-in harness. It's a brand new car, I don't want to cut into factory harness. Isn't this false advertisement? Can't tow anything without lights and pre-wiring obviously isn't the case. I thought pre-wired meant you plug your trailer straight into an existing plug. Kia forums also indicate no solution, initially dealers said couple months, couple months. Now, 6 months later, still no OEM harness equipment available.

Auto Dimming function of interior lights and activation of headlights; This occurs very rapidly on/off in seconds, should be in minutes. When on, it completely darkens the center instrument cluster where it becomes unreadable in daylight conditions. This has occurred since the vehicle was new. On 15 October 2024 University Kia in Durham NC looked at the issue when the vehicle was in for recall SC316R. Tech stated window mounted NC Quickpass was causing the issue with obstructing light hitting the dash sensors. I relocated my NC Quickpass and the vehicle has continued to do the same activation to present time. It is so bad that while driving under a shadow of a tree during the day, it will go from Day into Night mode then back again temporarily losing the interior center dashboard if the interior lighting is set to Dim setting.