Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2023 Kia Telluride submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 38, in the owner's own words
Three times over the past year minor debris or small rocks have hit the windshield causing major spidering affects that have run all across the windshield. Even when using the windshield repair kits.
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the front windshield started to crack on the upper passenger’s side of the windshield. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,200.
I was driving 20 mph when I heard a loud crack, shortly after I noticed my windshield had a huge crack toward the bottom that has gotten progressively worse and affects my vision while driving.
I’m writing to report an ongoing issue with my vehicle’s windshield washer system. The washer fluid is not dispensing properly, and as a result, the windshield is not being cleared effectively while driving. This creates a safety concern, especially in poor weather conditions or when road debris accumulates on the windshield. The reduced visibility makes it difficult to drive safely and confidently. I have already taken the vehicle in for service regarding this issue. However, I was informed that nothing is wrong with the system and that it is performing the same as a new vehicle. Despite this, the washer fluid output still appears insufficient and continues to create visibility concerns while driving.
While parked windshield started cracking from front left corner every few hours I go out to check it and the crack has spread halfway across windshield
My sunroof randomly exploded upward while driving down the highway. No rock or debris hit me. It sounded like a gunshot. I checked my surroundings and no other car pulled over or look like it was affected by any road debris. I have pictures of the sunroof being shattered upward.
The rear panoramic sunroof shattered without reason. It left about a golf ball-size hole in the middle and shattered the rest into small pieces that remained intact in the sunroof. The shade was open. The vehicle was parked and not disturbed when the incident occurred. If the vehicle were moving when this happened, the glass almost definitely would have shattered into the vehicle and landed on the passengers in the 2nd row. Kia dealership personnel inspected it and suggested a rock must have hit it but there is no evidence to suggest this happened.
Glass side window and windshield cracked I do not recall anything striking the window and noticed both after the car had been sitting for multiple hours. Manufacture claims impact, but it is the smallest of pin tip looking and hardly noticeable unless you run a tiny item across.
Front glass has cracked beyond repair twice in 18 months! The first replacement occurred on 04/2023 and the second incident occurred this week on 7/22/2024. The vehicle was bought new in 12/2022 and has had needed two replacements due to weak glass!
While driving in heavy rain with both windshield wipers operating properly, the right-hand windshield wiper suddenly stopped wiping, parked in normally stowed position. This incident could have been disastrous if this had been the driver’s side wiper since forward visibility would have been lost instantly, putting my safety and the safety of others at risk of major collision.
Windshield got cracked and need replacement within a year
Cracked windshield, no impact
Driving down a road. No other vehicles on the road ahead of me nor coming from the opposite direction. There were no trees or structures overhead. The road had some dips, but nothing overly rough or upsetting. A crack appeared on the right side of the windshield and started to spread. There were no chips or other visible damage on the windshield previous to this incident. The crack as since spread and will have to be replaced.
Under normal driving conditions, windshield chipped and immediately cracked. Three times. Windshield replaced on 5/26/2023, 6/23/2023, and 2/20/2024.
New kia telluride 2023 7357 miles and i have a bought on less than a year. My windshield suddenly chip under normal driving condition and i have a dash cam in my telluride. When i park the car i saw a chip in the windshield. Then after a few hours i checked the car and the windshield started to crack then after a few hours again of checking the crack keep running and keep getting bigger and bigger, still my car is just parking and the weather is at 60s today. Now i check my car again and the crack keep on running and not stoping even its just parked. This is crazy as this is a new car and i have a car which is 9 years old, daily driving car and have no experience with having this issue with its windshield. Also my family have 5 cars that are older than mine and not experience this at all. I will keep observing this and see how the windhsield and the crack will react to a parked car and a new car that is less than 1 year old
Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.
While driving on the highway, windshield was hit by a small pebble on the driver side. What was an initially a very small chip started to spread over half the windshield creating visibility issues and negating the ability to repair the chip in the windshield.
There is a dark show that comes Dow 3/4 of the windshield when driving on a dark street with no street lights. This happens when the low beam are turned on, when you switch to high beam your visibility improves.
windshield cracked by itself
Windshield cracked during regular use, no object hit the vehicle to cause a crack. Crack started from the seal and moved out from there. It is not safe to drive a car with a crack in the windshield. Many people have complained online about this same issue. Dealer said "it may be a common issue". No warning, no inspection.
Car was parked in a secured area on Friday and not utilized until the following Sunday. I found that the windshield had cracked about 1.5 - 2 feet. There is no sign of road damage such as a star or rock. The crack looks to have begun under the panel on the drivers side. This crack impedes visibility of the driver and interrupts heads up display. Full replacement is required
Windshield cracks very easily, causing visability issues. I have replaced it twice in 6 months, with no known impact
Small rock thrown from vehicle in front of us while driving about 50mph. Windshield cracked right in middle of drivers side windshield
Windshield seemed to crack spontaneously with only 4000 miles. I don’t see an obvious impact area from where something hit the windshield.
Without any other vehicles driving in front, a small crack appeared on the edge of the driver’s side of my brand new 2023 Kia Telluride windshield. Looks like a small rock may have hit, but there were no cars to throw the rock. The windshield immediately cracked across to the middle of the passenger seat. The crack has a large gap where dust has started collecting. The glass is not very thick, and the crack is visibly deep. This happened within a month and a half of owning the brand new vehicle. I have read many complaints about the same or similar issues regarding Telluride windshields
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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