2023 Kia Telluride Engine Problems

This is an update to my original NHTSA complaint (ID 11755209) regarding an intermittent no-start/no-crank defect on my 2023 Kia Telluride (VIN [XXX]). Since my original filing, the identical defect has recurred twice more, on XXX — once at approximately 1:01–1:30 PM EST and again at approximately 5:03–5:17 PM EST, the same day. In both incidents, the dashboard and infotainment system powered up normally, but the vehicle would not crank, consistent with all prior occurrences dating back to XXX. This brings the total documented occurrences to six between XXX and August 8, 2026, including two in a single day. In both August 8 incidents, my wife was stranded and had to be picked up because the vehicle would not start. This follows a dealer-confirmed and dealer-executed starter replacement (Kia of Cleveland, RO dated XXX, part #36100-3L160) that was performed after the dealer duplicated the fault on the vehicle and on a bench test — and a 4th recurrence on XXX, just 10 days after that repair. I have video evidence of all four August incidents (XXX, and the two on XXX showing the instrument cluster and infotainment fully powered with a no-crank condition. I am providing this update because the frequency of occurrences is escalating — two failures in a single day — despite a repair that was physically confirmed by the dealer's own testing. This strongly suggests the actual root cause (potentially an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) has not been correctly identified, and the defect continues to pose an unreasonable stranding risk to occupants. I am concurrently pursuing a vehicle replacement request with Kia America under Customer Care Case #26211382. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755922

Incident

Aug 8, 2026

My 2023 Kia Telluride (VIN [XXX]) has an intermittent no-start/no-crank defect that has occurred on four separate occasions between [XXX] and [XXX] (mileage range 49,850–51,180). In each occurrence, the dashboard and infotainment system power on normally, but the engine will not crank when the start button is pressed, with both key fobs. The fault clears itself with no consistent trigger, making it undetectable by standard diagnostic scans after the fact. The vehicle was taken to Kia of Cleveland (2492 South Lee Highway, Cleveland, TN 37311) three times. On the first two visits (6/18/26 and 7/1/26) the dealer could not duplicate the fault and returned the vehicle unrepaired. On the third visit (7/17/26–7/27/26), the dealer successfully duplicated the no-start condition both on the vehicle and on a bench test after removing the starter, and replaced the starter under warranty (part #36100-3L160). Despite this confirmed and completed repair, the identical no-start condition recurred on [XXX], only 10 days and approximately 250 miles later. This is a safety issue: on [XXX], my wife was attempting to leave for work with our twin 5-year-old daughters in the vehicle when it failed to start. This is the type of defect that could strand occupants in unsafe locations or conditions (heat, cold, traffic, isolated areas) with no warning and no reliable workaround. I have video evidence of the [XXX] incident showing the vehicle's instrument cluster and infotainment fully powered with a no-crank condition, timestamped and showing the odometer reading. I am filing this complaint because the defect has now defeated a dealer-confirmed and dealer-executed repair, suggesting a root cause (such as an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) that has not yet been correctly identified. I am concurrently requesting a vehicle replacement from Kia America under Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755209

Incident

May 1, 2026

On June 15, 2026, my check engine light came on. On June 17, 2026, I took it to Auto Zone, they checked the code for the check engine light, and it indicated P0016 and P0017–crankshaft issues. On June 19, 2026, while driving down the highway, my vehicle failed to accelerate. I exited the highway, and my vehicle completely decelerated and ultimately shut down. I was unable to get my engine running and had to get it towed to the dealer. It has been at the dealer for 3 weeks now. The dealer said my engine will likely need to be replaced. It is a 2023 Kia Telluride with less than 66,000 miles on it.

NHTSA ID

11749449

Incident

Jun 19, 2026

While driving my car randomly displays a warning that I need to shift to park or neutral immediately and turn off my engine. Sometimes my car will work afterwards, other times it will not and I’m stuck for 5-7 minutes. It happens in the middle of me driving with no warning signs. I’ve tried to ignore it and the whole car shuts off and the brakes lock up. It is very frightening. I brought it in the first time and they claimed it was my battery so they replaced it. It’s now happened 4 times and they have no idea how to fix it. My car has been at the dealership for 6 weeks now with no end in sight. They want to give me my car back but I keep pushing back. They were able to duplicate the issue one time but no error codes came up. It happened to the technician at a stop light so they’re claiming it’s probably only when stopped. Which is not true, so they don’t see the safety concern!!! I’m 8 months pregnant and do not feel safe driving a car that shuts off in the middle of me driving! I have also opened up a case with corporate. I have seen Reddit threads and so many complaints regarding this issue. Specifically on 2025 tellurides, although mine is 2023. I want out of this car because I genuinely fear for mine and my families safety in this car. I can’t believe this isn’t a bigger issue!!!!

NHTSA ID

11749226

Incident

May 26, 2026

The engine cooling fan activates at high speed and runs continuously for an extended period — in one instance, overnight — after the vehicle has been turned off, locked, and left unattended. This has occurred on multiple occasions. No warning lamps or messages appear before or during the event. The vehicle gives no indication anything is wrong; the fan simply runs at full speed on its own, without the ignition on, for hours at a time. The component involved is the engine cooling fan and/or its control module. Based on owner community research, the likely cause is a faulty signal being sent to the Engine Control Module, which triggers the fan to run even when the vehicle is not overheating and is fully shut off. The component is available for inspection. Safety risk: The vehicle is parked in an attached garage. An electrical component running uncontrolled and unattended for hours inside an enclosed structure attached to a residence poses a credible fire hazard. A bedroom is located directly above the garage. This is not an inconvenience — it is a fire risk to occupants of the home. The problem has been reported to an authorized Kia dealer on multiple occasions. The dealer was unable to replicate the condition during the service visit and did not perform a repair. The defect is intermittent in nature, which makes dealer replication difficult, but video documentation of the fan running with the vehicle off and unattended exists for multiple incidents. The vehicle has not been inspected by police or insurance representatives. No warning lamps illuminate during or prior to the event. The fan simply activates after shutoff with no prior symptoms. VIDEO LINK of both incidences: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11745549

Incident

Jun 20, 2026

Multiple times over the course of six months the vehicle would turn itself and all electric components off while being driven, with no warning. The car would then refuse to restart.

NHTSA ID

11744919

Incident

Dec 31, 2024

Engine shuts off without warning while driving. First reported to the dealer on XXX (approximately 12,000 miles) and has continued for 2.5+ years despite repeated repair attempts. Shutoffs typically occur at low speed while decelerating, such as turning into neighborhoods or approaching stops, but have also occurred while coasting at 33 mph on a busy road with cruise control active (August 8, 2025). Frequency has varied from roughly every 1,000 miles to severe clusters: three shutoffs within one hour on [XXX] and again on [XXX], and five in a single day in mid-August 2025. The dealer reproduced the failure with diagnostic equipment connected in August 2024. Most recent events: XXX;XXX (quit while coasting at 20 mph on a busy four-lane road with cruise control engaged);XXX (quit while slowing to turn onto a neighborhood street, 87 degrees F, A/C on high). The vehicle usually restarts immediately, but on [XXX] it would not restart for 5-7 minutes. After restart, cruise control retains its previous set speed, indicating an incomplete power cycle. The dealer (Kia Store East, [XXX]) has attempted repairs since September 2023 under Kia case #XXX, including crank position sensor replacement, MAP sensor replacement (June 2025), and a four-wheel-drive coupler replacement plus software update (October 2025); shutoffs continued after every repair. Historical fault codes include P0068 and B1763. Events have occurred in traffic and at intersections with several near-misses, including one that nearly caused a collision in an intersection on XXX. This is a family vehicle regularly carrying children. Repair orders are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11743371

Incident

Jun 10, 2026

The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the transmission was slipping. There was no warning light illuminated. The contact stated that while the vehicle was stopped, it unexpectedly lunged forward. There was no warning light illuminated. Additionally, there was an abnormal sound coming from the muffler. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the ECM software had failed and needed to be reprogrammed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.

NHTSA ID

11734129

Incident

Apr 27, 2026

Mileage

91,000 mi

Recall of vehicle catching fire has not been taken care of even after contacting dealership.

NHTSA ID

11732239

Incident

Apr 1, 2025

KIA/HYUNDAI INSPECTED AND FOUND CYLINDER 2 TO NOT FIRE ALONG WITH OIL LEAKING FROM LOWER 02 SENSOR. ENGINE BLOCK HAS HOLE, CYL 2 PISTON AND ROD ARE NO LONGER WITH/IN ENGINE. THIS OCCURED WHILE ACCELERATING ON THE FREEWAY ALL OF A SUDDEN VEHICLE STARTED SMOKING THEN LOST THE ABILITY TO ACCELERATE IT WAS VERY SCARY BEING STUCK ON THE FREEWAY WAS ALMOST HIT MULTIPLE TIMES.

NHTSA ID

11719219

Incident

Jan 30, 2026

The engine’s serpentine belt started to fail prematurely. In cold weather, the engine’s belt would scream for 1 to 5 minutes when warming up the engine (under no load and not moving). The belt had less than 40,000 miles on it (when Kia expects it to go 80,000 miles).

NHTSA ID

11717185

Incident

Dec 1, 2025

The contact owns a 2023 KIA Telluride. The contact stated the vehicle was experiencing heating system failures. The contact stated that the vehicle was taken to the dealer on three occasions for heating and cooling failures. The dealer replaced an unknown sensor and the thermostat; however, the heat became inoperable. The contact stated that the heat was only operable while driving, and the vehicle would blow cool air while idling. The contact stated that the heat was barely warming up the vehicle while driving. The contact stated that the failure had caused the windows to be foggy, which reduced the road's visibility while driving. The vehicle was taken to a Kia Dealer, where an unknown sensor and the thermostat were replaced, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

NHTSA ID

11707540

Incident

Feb 1, 2025

Mileage

35,000 mi

First issue, the entire screen went black while driving. Couldn't see navigation, speed other critical information. Was at the dealership a few weeks got it back and the hazard lights no longer worked but they did before it had gone to the dealership. Screen went out again and took it back. Dealership had it a few weeks fixed hazards and started a ticket with Kia engineering. Screen still goes out randomly. Electrical is messed up and car won't start randomly while screen blinks on and off. Been in the shop multiple times for weeks at a time for this issue and they say there is nothing wrong because they can't duplicate it while they have it. They have had to pick it up from my home because it wouldn't start and still say there is nothing wrong with the vehicle.

NHTSA ID

11690607

Incident

Sep 1, 2023

The engines mounting bolts failed. Engine nearly fell out of the car according to the dealer mechanic.

NHTSA ID

11669554

Incident

Jun 25, 2025

MY 2023 TELLURIDE HAS 50K MILES ON IT, AND WHILE MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL SHE NOTICED THAT THE AIR CONDITIONING WASNT WORKING. SO I LOOKED ONLINE AND SAW THAT IT MAY BE A COUPLE THINGS. MAJOR COMPLAINT WAS THAT KIA WAS NOT COVERING THERE WARRANTY FOR THERE CONDESOR THAT FAILS BECAUSE THEY CLAIM A ROCK HITS IT. SO I TOOK IT TO THE DEALERSHIP, AND THEY CONFIRMED MY NIGHTMARE, THAT IT WAS A ROCK AND THAT IT WOULD NOT BE COVERED UNDER THE 100K WARRANTY. IT IS MY FEELING THAT THIS IS A DEFECT IN THE MANUFACTURING OF THE VEHICLE IF YOU FIND MAY DIFFERENT TELLURIDES ONLINE, WITH VARIATION OF MILES ON THEM AND THEY ALL FAIL, AND THE COMPANY CHARGES ITS CUSTOMERS $1800 TO FIX IT. PLEASE HELP

NHTSA ID

11659795

Incident

May 1, 2025

The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11658207

Incident

Mar 13, 2025

The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed, she was flagged down by another driver who informed her that there was a fire near the rear exterior of the vehicle. The contact merged to the shoulder of the road and discovered that the fire had extinguished on its own. No warning lights were illuminated. A fire and police report was not filed. No injuries were reported. The vehicle was towed to the dealer, where the inspection was being performed. The was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 20,000. The VIN was not available.

NHTSA ID

11630349

Incident

Dec 10, 2024

Mileage

20,000 mi

The contact owns a 2023 Kia Telluride. The contact stated that the second-row seat belts failed to operate as designed. The alarms failed to engage when the seat belts were buckled or unbuckled. While there was a child using a car seat on the second row of seats, the seat belt was unbuckled, and there was no alarm to alert the occupants. While driving at unknown speeds, the information screen displayed went blank for approximately an hour. While refueling, the fuel gauge displayed that there was no fuel in the tank. The contact checked the fuel and noticed it was not depleted. While driving in hot temperatures, the engine overheated. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the thermostat needed to be replaced. The mechanic informed the contact that the driver's seat randomly failed to stay in position. The mechanic repaired the driver's seat and thermostat. Additionally, the contact stated that the children failed to meet the weight requirements. The mechanic was unable to duplicate the other failures. The manufacturer was not contacted. The failure mileage was approximately 120.

NHTSA ID

11622285

Incident

Aug 1, 2023

Mileage

120 mi

The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle did not accelerate as intended. The contact stated that the vehicle hesitated before accelerating. The contact stated that the failure started while the vehicle was in snow mode and then the contact noticed that the failure was occurring while in other selected traction modes. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,100.

NHTSA ID

11573955

Incident

Dec 18, 2023

Mileage

35,100 mi

I bought my car on August 28, 2023 (2023 Kia Telluride EX AWD) with 8 miles on it. I took it in in November for an oil change. That was around 7500 miles. Then i started hearing a ticking noise and immediately went to the dealership to report it on or around December 1, 2023. The initial testing of my engine was an entire week. I had to pay for a rental out of my pocket until Kia approved for a rental. I was told that my Engine had metal shavings in it and they had to check the transmission also. The engine had to be replaced. I was told it was on National Backorder and I wouldn't have my car back before February. I complained to corporate and for some reason my engine was there the following week. It was frustrating having a brand-new Kia Telluride EX AWD and the engine goes bad. This is my 5th Kia and the first incident I had with a Kia.

NHTSA ID

11567457

Incident

Dec 1, 2023

The contact owns a 2023 Kia Telluride. The contact stated that on two separate occasions while driving the vehicle in Snow Mode and attempting to accelerate while making a left turn, the vehicle lost motive power. The contact stopped and restarted the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.

NHTSA ID

11566230

Incident

Mar 1, 2023

Mileage

1,000 mi

Telluride was in snow mode with 4 wheel lock activated due to snow covered roads. I was at a stop light, when light turned green I removed my foot from the break. My vehicle began to roll forward slightly as it always does. I gently pressed the gas to continue forward but vehicle did not gain speed, it continued to slowly roll as if my foot was not pressing the gas. I removed my foot from the gas and again pressed the gas gently, my vehicle was not advancing. I deactivated the 4 wheel lock feature but remained in snow mode, gently pressed the gas and my vehicle advanced as normal. The same incident happened with my husband the day prior. Several complete stops were made prior to the incident while in snow mode with 4 wheel lock activated and no issues occurred. After research and reading other incidents like mine it appears this is a common issue. Most people stated this was normal to prevent sliding and spinning. If this is a normal feature then KIA needs to revisit this and consider safety. It is not safe to be rolling into an intersection and having no power when pressing the gas. KIA owners should not have to switch drive modes or deactivate a feature to have the ability to advance their vehicle out of an intersection. This feature could result in serious accidents.

NHTSA ID

11566075

Incident

Jan 16, 2024

There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?

NHTSA ID

11556445

Incident

Nov 12, 2023

The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to KIA service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!

NHTSA ID

11545590

Incident

Sep 16, 2023

I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times

NHTSA ID

11506042

Incident

Jan 25, 2023