2023 Acura Integra

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Failed Recall Remedy / Recurring Safety Defect: Electronic Power Steering BindingMy vehicle previously underwent the official manufacturer remedy for NHTSA Safety Recall Campaign 24V744 (Acura steering gearbox defect). The recall is marked as "Completed" on my VIN.Despite the remedy being performed, the dangerous safety defect has fully returned. While driving at highway speeds, the electronic power steering (EPS) exhibits a severe "sticky" and "notchy" sensation. The steering wheel momentarily catches, binds, and resists minor steering inputs, requiring excessive physical force to break the steering free, which results in sudden, dangerous overcorrections.When I returned the vehicle to an authorized Acura dealership (Team Gillman Acura, Houston, TX) to report the failed remedy, the dealership refused to diagnose or repair the vehicle. The service department stated that because the initial recall campaign had already been marked completed on my VIN, and because the vehicle is outside its standard factory warranty mileage, they have no obligation to address the recurring steering failure.The manufacturer's grease-and-spring recall remedy has failed to resolve the underlying mechanical defect (swelling worm gear/housing friction). The vehicle remains inherently unsafe to drive, and the manufacturer is refusing to provide a permanent remedy (steering gearbox replacement) for this active, federally recognized safety hazard.

NHTSA ID

11765510

Incident

Sep 19, 2026

VEHICLE & TRANSACTION DETAILS Vehicle: 2023 Acura Integra | VIN: [XXX] Purchaser: [XXX] | Authorized Rep: [XXX] Selling Dealer: Carvana, LLC | Delivery Date: XXX STATEMENT OF SAFETY HAZARD & DEFECT I am filing a formal vehicle safety complaint against Carvana, LLC for delivering a passenger vehicle in an unroadworthy, dangerous condition. On XXX, Carvana delivered the 2023 Acura Integra (VIN: [XXX]). Immediate post-delivery inspection by an authorized repair facility confirmed the vehicle was delivered with four severely worn, defective tires measuring below legal safety thresholds, along with a severe alignment defect. IMPACT ON VEHICLE CONTROL & PUBLIC SAFETY Delivering a vehicle with dangerously worn tires and severe alignment issues directly compromises basic vehicle safety and highway operation: Hydroplaning & Braking Failure: Tires worn past safe limits lack water evacuation channels, causing loss of control and extended stopping distances in wet conditions. Tire Failure Risk: Operating tires past wear indicators dramatically increases the risk of high-speed tread separation or sudden blowout. Handling Degradation: The severe alignment defect impairs emergency evasive steering and causes unpredictable vehicle pulling. DEALER CERTIFICATION FAILURE Carvana explicitly represented this vehicle as having passed a mandatory "150-Point Inspection" and certified it as roadworthy. Delivering a vehicle with four non-compliant tires demonstrates a major breakdown in basic safety quality control. I request that NHTSA log this complaint, assign an official tracking number, and investigate commercial dealer compliance regarding tire safety standards prior to vehicle delivery. Diagnostic reports and tread depth photos are available upon request. Sincerely, [XXX] (on behalf of [XXX]) [XXX] | [XXX] | [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11759575

Incident

Aug 19, 2026

Steering was sticky, shifty and driver could not recover resulting in loss of control and impact into an electrical pole and total loss of vehicle. Manufacturer and insurance are set to inspect vehicle. Police reported driver at fault as they did not have the mechanical / technical expertise / evidence to determine cause of accident when the recall notice was brought to their attention.

NHTSA ID

11734652

Incident

Apr 27, 2026

The sticky steering issue has returned even after the initial recall repair. Instead of replacing the entire steering rack, they only applied a temporary fix with grease the first time. The steering wheel stickiness comes and goes, which makes it even more frustrating and unpredictable. At times, the steering wheel even locks up during turns at speeds of 45+ mph, especially on highways and ramps, which is extremely concerning and unsafe. I brought the car back to the dealership, but they were unable to replicate the issue, so no repairs were made leaving me stuck without a solution. I’ve continued driving like this, and now at nearly 65,000 miles, the problem is worse than ever. Overall, this has been a completely horrible experience. Looking back, I wish I had done more research before buying this car. Save yourself the headache.

NHTSA ID

11731851

Incident

Apr 17, 2026

1. On multiple occasions, the adaptive cruise control has slammed the brakes at freeway speeds with no vehicles in front or next to me. The dashboard display showing vehicles in proximity indicated no new vehicles were sensed during these incidents (meaning the automatic braking was randomly triggered with no visual or audible warning). On one occasion at night, I was in the left lane of the freeway at going 75mph when this system slammed the brakes, slowing me to almost 40mph, causing the car behind me to have to swerve into the left shoulder to avoid rear-ending me. 2. The lane-keeping assistance will randomly start steering the car towards the edge of the lane. Sometimes it will actually steer the car over the lane markers, triggering the lane-departure warning, which proceeds to fight the lane-keep assist’s steering to keep the car in the lane. This will even occur after having steered the car correctly in the middle of the lane for some time. This poses a risk when the current lane is adjacent to a highway median, when there is a car in the lane next to me, or when there is no shoulder on a highway. I have had the ADAS systems on my 2023 Acura Integra recalibrated twice in the last 4 months and neither issue has improved. This is a major safety issue with Acura’s ADAS system which I have not experienced while driving multiple cars of other brands with the same feature set.

NHTSA ID

11727365

Incident

Mar 26, 2026

My car’s amplifier died. Now they’re trying to charge me like $2,000. I check online. Other people reported the same complaint coming with heavy price to fix it. Plus if they did replace the amplifier, it’s not granted that it won’t died in 1-3 years again.

NHTSA ID

11714714

Incident

Jan 26, 2026

I own a 2023 Acura Integra, and the sound system suddenly stopped working — there’s no audio from the speakers, even though the display and radio functions appear normal. I’ve seen multiple videos and posts online from other Acura owners experiencing the exact same issue, which suggests this may be a widespread electrical or audio system defect. All fuses and battery checks came back fine. This may indicate a deeper issue with the car’s electrical system or amplifier that’s not being properly addressed by the manufacturer. I believe this issue should be investigated for a potential recall or service bulletin, as many 2023 Acura Integra owners appear to be affected. Also I am unable to attach videos of what’s going on with the car due to it being photos only.

NHTSA ID

11691972

Incident

Oct 4, 2025

The Intermittent sticky steering wheel is back once again! So what was the whole-point of getting it fixed the first time under the recall when it’s going to happen again later on along the line. Now the car is approaching 50k and back to the dealer we go to see if they can replicate the problem to get it fix under the warranty. If not just going to have to wait and see if other integras is having the same issues.

NHTSA ID

11685520

Incident

Aug 25, 2025

Job Aid - This job aid only applies to vehicles involved in the cylinder head gasket warranty extension. While replacing the cylinder head gasket, a flatness check of the mating surfaces of both the cylinder head and engine block must be done. If the mating surface warpage is found to be outside of service manual specifications, replacement of the component is required.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Integras with a client complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Integras with a client complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.