2023 Kia Sportage

On [XXX] my 2023 KIA Sportage ran hot on me it shut off immediately. I pulled off the road and let it cool off. I raised hood took the cap off the water reservoir and this brownish reddish clay looking stuff shot out all over me and burned my face, my arm, finger, hand, and leg the water reservoir was filled with really thick clay looking stuff so I had my uncle bring his trailer and towed it to my house. I then got on google to see what could make the liquid inside the water reservoir look like clay that’s when I learned about the electric oil pump then went to the Kia at site to purchase the part and it asked me if it was a Kia ES or LX I had no idea I got on the Kia app to find out if it was an ES or LX that’s when I noticed it had a recall for this particular part I then called Kia dealership and scheduled to bring it in into them on Monday October 19th at 7:15am I had it towed to there on Monday oct 19th at 6 am through the Kia connect app. I didn’t hear anything back from Kia so wed. I called them they at first said they didn’t have my car I made other calls to find my car when in fact they actually did have my car. The lady I spoke with Sharon said they would take a look at it. The following day I received the invoice saying it needed a new engine I explained to her that I don’t feel I’m at fault because the engine was being starved of water from the defected recall part on the Kia we exchanged several text messages back and forth and I told her I was just gonna contact me a lawyer to handle this matter because had the engine not of been starved of water this never would have happened. I travel for work and it has left me in a huge bind not having a vehicle. Not to mention being burned on my arm, hand, finger, face, and leg when I removed the cap off the water reservoir. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11777003

Incident

Oct 14, 2026

Driving on hwy, hybrid battery light comes on. Car basically dies you have to pull over, shut car off, hit battery reset and start . Very dangerous It's been happening off and on for a while. Started about 28000 miles , now have 42000. Dealership is 1 1/2 hrs away, very heavy traffic. Plus our only car and have to work various hrs. No rental car avail. Can happen 6-7 times one day then a month goes by nothing.

NHTSA ID

11775511

Incident

Nov 3, 2026

I am filing a safety complaint regarding our 2023 Kia Sportage, VIN [XXX], with approximately 51,331 miles. The vehicle began experiencing shaking and vibration while driving at speeds below approximately 40 mph. The check-engine warning light also illuminated. This raised serious concerns about the vehicle's reliability and safe operation, particularly because my daughter regularly drives this vehicle to and from school. I am concerned about the possibility of an unexpected loss of power, breakdown, or other mechanical failure while she is driving. On XXX, the vehicle was inspected at Napleton's River Oaks Kia in [XXX]. According to Repair Order #XXX, diagnostic testing confirmed engine misfires in cylinders 2 and 4. The technician swapped ignition coils, performed additional testing, and documented that the misfires returned. Carbon buildup was identified on the cylinder 2 spark plug, and all four spark plugs were replaced at a cost of $406.17. Although the shaking and vibration stopped following this repair, the underlying cause of the misfires remains a concern. I subsequently learned about an investigation involving alleged defective fuel injectors in certain 2023 Kia Sportage vehicles and Kia Technical Service Bulletin FUE068. I do not know whether our vehicle has a defective fuel injector, and the dealership's invoice does not indicate whether the injectors were tested. I am requesting that NHTSA review this incident to determine whether the engine misfires could be associated with a broader vehicle safety defect. The vehicle has been inspected by an authorized Kia dealership, and the repair documentation is available upon request. The original spark plugs' availability for inspection is UNKNOWN. My primary concern is the safety of my daughter and other motorists should a similar malfunction occur again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11775289

Incident

Nov 2, 2026

02/2025 Engine light on - dealership said it was a coolant sensor has not repaired 2026 I was driving my car as normal went to a store and whole driving I went to try to use my turn signals and nothing wouldn’t light up wouldn’t do anything, I attempted to use my emergency lights also were not working I had to pull over I got off another store went back in car and they started working fine as if nothing accured. This has happened multiple times many calls to dealership that will only look at it if I leave my car but no loaner car unless I pay ridiculous amount. The car has touch screen climant control / radio volume that goes in and out, touch screen will not respond this is hazardous when driving I cannot signal other drivers or put my emergency lights on. I’ve reached out multiple times to dealership and no one seems to care but this is a problem I could cause an accident I’m in fear something else will happen

NHTSA ID

11774581

Incident

May 1, 2026

I was driving on the highway going about 70mph and the car completely shut off. When off I couldn’t accelerate or brake. I put my hazards on and pulled over. The car continued to turn off and on. It couldn’t stay on. Still don’t know what’s wrong with it but a HUGE safety concern.

NHTSA ID

11774550

Incident

Oct 28, 2026

On Saturday,XXX, my vehicle was serviced (oil change and tire rotation) at Berwyn Kia, [XXX]. Shortly after leaving the dealership, I noticed a vibration that developed into a thumping noise from the right rear, worsening at highway speed. I pulled over and found three lug nuts missing from the right rear wheel, and most of the remaining lug nuts could be turned by hand. The wheel was at risk of separating from the vehicle. The dealership sent a technician to help me get back on the road. I have not driven the vehicle since. I am reporting this so there is a record of a wheel-retention safety failure following dealer service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11772292

Incident

Oct 17, 2026

Power lose while accelerating (Especially on the highway), misfire causing rough idle. Code reading P0301 for fuel injector in cylinder 1. Kia is aware of this issue and has a TSB out for it however will not cover for the cost to replace the fuel injectors. Because of this issue my car does get up to speed in an appropriate amount of time causing a safety concern no only for me but for cars around me. This is also not a constant misfire and is unpredictable when it will happen.

NHTSA ID

11769815

Incident

Oct 7, 2026

The rear cargo window spontaneously shattered while car was parked. The car was taken for repair to Auto Glass Systems in Springfield Illinois. They do all the repairs for the Kia dealership locally. Upon inspection, they reported that the glass had no point of impact and was caused by an internal defect which was confirmed by the shatter pattern. They said they have had numerous repairs for the same spontaneous, shattering in Kia Sportage windows and suggested that we file a report.

NHTSA ID

11768224

Incident

Sep 14, 2026

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR SHOCK ABSORBER INSPECTION & REPLACEMENT (WTY047) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY047) to inspect, and if necessary, replace one or both left and right rear shock absorber assemblies on certain 2023-2025MY Sportage (NQ5), Sportage Hybrid (NQ5 HEV), and Sportage Plug-in Hybrid (NQ5 PHEV) vehicles listed in the table below and were originally sold or are currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV. The warranty coverage for repairs related to the replacement of the rear shock absorbers due to corrosion or oil leakage will be extended from 5 years / 60,000 miles to 7 years / 90,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY047) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used on certain 2023-2025 MY Sportage vehicles manufactured from December 15, 2021 through January 21, 2025, certain 2023-2025 MY Sportage Hybrid (HEV) vehicles manufactured from March 2, 2022 through January 25, 2025, and certain 2023-2025 MY Sportage Plug-in Hybrid (PHEV) vehicles manufactured from June 16, 2022 through January 22, 2025.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Warranty Extension Campaign program launch.

WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY047) - This document is the announcement to dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used on certain 2023-2025 MY Sportage vehicles manufactured from December 15, 2021 through January 21, 2025, certain 2023-2025 MY Sportage Hybrid (HEV) vehicles manufactured from March 2, 2022 through January 25, 2025, and certain 2023-2025 MY Sportage Plug-in Hybrid (PHEV) vehicles manufactured from June 16, 2022 through January 22, 2025.

WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY047) – This document is the Question and Answer Guide containing the most frequently asked questions regarding Warranty Extension Campaign WTY047.