ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; TRAILER HITCHES
2024 Kia Sportage
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 71 NHTSA owner-reported complaints for the 2024 Kia Sportage, most frequently naming the driver assistance, electrical and visibility categories. 3 safety recalls have been issued covering this model year; and 30 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2023 | 1 | 1 |
| Nov 2023 | 1 | 2 |
| Feb 2024 | 1 | 3 |
| Apr 2024 | 3 | 6 |
| May 2024 | 2 | 8 |
| Jul 2024 | 3 | 11 |
| Sep 2024 | 4 | 15 |
| Oct 2024 | 3 | 18 |
| Nov 2024 | 2 | 20 |
| Jan 2025 | 2 | 22 |
| Feb 2025 | 2 | 24 |
| Mar 2025 | 5 | 29 |
| Apr 2025 | 2 | 31 |
| May 2025 | 1 | 32 |
| Jun 2025 | 3 | 35 |
| Jul 2025 | 1 | 36 |
| Aug 2025 | 3 | 39 |
| Sep 2025 | 4 | 43 |
| Oct 2025 | 4 | 47 |
| Nov 2025 | 1 | 48 |
| Dec 2025 | 5 | 53 |
| Jan 2026 | 1 | 54 |
| Feb 2026 | 2 | 56 |
| Mar 2026 | 2 | 58 |
| Apr 2026 | 3 | 61 |
| May 2026 | 1 | 62 |
| Jun 2026 | 1 | 63 |
| Jul 2026 | 3 | 66 |
| Aug 2026 | 2 | 68 |
| Sep 2026 | 3 | 71 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance1417.7%
- Electrical1316.5%
- Visibility1113.9%
- Engine911.4%
- Body & structure78.9%
- Brakes78.9%
- Airbags45.1%
- Steering45.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSTEERING:ELECTRIC POWER ASSIST SYSTEM
STRUCTURE:BODY:ROOF AND PILLARS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I purchased a used 2024 Kia Sportage EX Gas that showed signs of trim peel at 5,000 miles. My extended warranty said they do not cover trim. I noticed multiple cars in our parking lot experiencing the same issues on 2024 or older models. In addition, the low gas indicator does not appear on the infotainment system after the Kia Connect expired despite gas being as low as 32 miles projected (avg. 24 mpg normal range). The Sportage lane assists yellow indicator comes on sporadically when changing lanes without or with the turn signal on. The steering assist will turn off when you go through a intersection and is not reliable enough to even turn on as it will give you a false sense of protection and intimately turn off.
- NHTSA ID
- 11765397
- Incident
- Mar 15, 2026
The contact owns a 2024 Kia Sportage. The contact stated that while driving 65 MPH, the glass panel between the windshield and the panoramic sunroof exploded, causing glass to fall into the vehicle. The dealer was contacted. The failure mileage was approximately 44,800.
- NHTSA ID
- 11764925
- Incident
- Sep 16, 2026
- Mileage
- 44,800 mi
The SRS/airbag warning light illuminates and flashes, accompanied by a seat belt warning chime while the driver seat belt is fastened. I scanned the SRS module and retrieved DTC B1511-00 (Driver Seat Belt Buckle Switch Open Or Short To Battery) and B1515-00 (Driver Seat Belt Buckle Switch Defect), logged across two events. I purchased this vehicle used from a franchised dealer. I took it to that same dealer for diagnosis. Their technician found that the wiring harness under the driver seat had been cut and twisted back together. That splice was present before I purchased the vehicle. The dealership inspected and resold the vehicle to me in that condition and did not disclose any prior repair or modification to the restraint system wiring. As a result, the driver airbag and seat belt pretensioner may not deploy correctly in a crash. The dealer has denied warranty coverage on the basis of tampering and quoted over $2,000 for the part. The removed harness is in the dealer's possession and should be available for inspection.
- NHTSA ID
- 11764829
- Incident
- Sep 1, 2026
I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very low speeds (approximately 5 mph) as well as at approximately 30 mph. During these observations, the vehicle did not provide a forward collision warning or automatic braking at distances at which I expected the system to recognize a potential collision. I have not intentionally caused a collision or placed a person or another vehicle in danger. I am uncertain whether this behavior represents normal FCA operating limitations, the use of an inappropriate target, or a malfunction or calibration issue. I am therefore reporting the concern rather than asserting that a defect has been established. I am also uncertain what diagnostic or functional validation procedure Kia provides for this system. I have been able to find information regarding radar alignment, camera calibration, and diagnostic fault checking, but I have not been able to determine whether Kia provides dealers with a standardized functional test that verifies that FCW/AEB actually recognizes an appropriate vehicle target and intervenes at the expected point. The concern has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle has not yet been subjected to a standardized ADAS functional test using a recognized vehicle target. No warning lamps or diagnostic messages have appeared that I am aware of. The potentially affected components are Forward Collision Warning and Automatic Emergency Braking within the vehicle’s Advanced Driver Assistance System. The vehicle is available for inspection upon request.
- NHTSA ID
- 11758975
- Incident
- Aug 23, 2026
I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very low speeds (approximately 5 mph) as well as at approximately 30 mph. During these observations, the vehicle did not provide a forward collision warning or automatic braking at distances at which I expected the system to recognize a potential collision. I have not intentionally caused a collision or placed a person or another vehicle in danger. I am uncertain whether this behavior represents normal FCA operating limitations, the use of an inappropriate target, or a malfunction or calibration issue. I am therefore reporting the concern rather than asserting that a defect has been established. I am also uncertain what diagnostic or functional validation procedure Kia provides for this system. I have been able to find information regarding radar alignment, camera calibration, and diagnostic fault checking, but I have not been able to determine whether Kia provides dealers with a standardized functional test that verifies that FCW/AEB actually recognizes an appropriate vehicle target and intervenes at the expected point. The concern has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle has not yet been subjected to a standardized ADAS functional test using a recognized vehicle target. No warning lamps or diagnostic messages have appeared that I am aware of. The potentially affected components are Forward Collision Warning and Automatic Emergency Braking within the vehicle’s Advanced Driver Assistance System. The vehicle is available for inspection upon request.
- NHTSA ID
- 11758974
- Incident
- Aug 23, 2026
I’ve had to replace my front windshield twice every year due to it cracking straight down the middle.
- NHTSA ID
- 11752458
- Incident
- Jul 23, 2026
On Tuesday, July 14th I started my vehicle around 6:30 am and started to drive. Once I was driving, I had multiple warning lights on my dash showing and my power steering failed on me. I stopped the vehicle, put it in park and turned it off. I restarted the car and still had the various warning lights and no power steering. The car was driving fine with no warning lights at 4:50 am that morning and again at 6:15 am that morning. I managed to drive the 2 miles home at a low rate of speed with no power steering since there were not many cars out. I called the Kia dealership and contacted a tow truck to take the vehicle in. The tow truck driver saw the warning lights as well and had to maneuver the car with no power steering onto his truck. Once Kia did the initial inspection, they said there were no warning lights and the power steering worked. They were going to conduct a more thorough inspection on Friday to see what the issue was. I called end of day Friday and was told they would need more time to inspect since they could not find any issues with the car. The know the warning light had shown up but if they could not recreate the issue then the car would not be looked at further. This is the 3rd issue with this vehicle that the dealer could not recreate. I've had the vehicle stall on me at a light when I was stopped or at a stop sign as well as not accelerate when I was at a high rate of speed in an emergency situation. This issue puts me and my family at risk if I were to be driving during a busy period or on a highway. My car is only 2 years old and has under 32k miles, I drive it frequently to visit family 4 hours away. I am to pick up my car from the Kia dealer and I am scared to drive this car. I feel it's a deathtrap and an accident waiting to happen. Kia said I can always trade it in for a new car, but no thank you.
- NHTSA ID
- 11751657
- Incident
- Jul 14, 2026
•12,000 Miles: Front rotors required complete replacement. •21,000 Miles: Front rotors failed and required replacement a second time. •28,000 Miles: Front seat cushion required repair due to material separation. •34,000 Miles: Front rotors failed and required replacement a third time. •51,000 Miles: Front rotors failed and required replacement a fourth time. •51,000 Miles: Complete transmission replacement required due to severe shifting difficulties.
- NHTSA ID
- 11748096
- Incident
- May 4, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.
ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
SERVICE BRAKES
TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT & BURNISHING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 to address a customer’s complaint of brake judder. The affected vehicles may exhibit a vibrating and/or pulsing sensation (front brake disc judder) in the steering wheel, brake pedal, and/or seat when the brakes are applied during driving.
ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
ENGINE
TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped with 2.5 GDI or 2.5 T-GDI Theta III engines listed in the table below. Affected vehicles may experience an illuminated malfunction indicator light (MIL) accompanied with DTC P2B59F0 which can set while driving. There are no drivability issues related to this DTC.
BACK OVER PREVENTION: WARNINGS
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 27 | 1 | 0 | 56.2 |
| 2025 | 51 | 1 | 0 | 53.0 |
| 2024Viewing | 71 | 3 | 0 | 58.2 |
| 2023 | 192 | 6 | 0 | 62.5 |
| 2022 | 46 | 1 | 0 | 54.7 |
| 2021 | 51 | 2 | 2 | 72.3 |
| 2020 | 160 | 2 | 2 | 70.2 |
| 2019 | 70 | 2 | 2 | 65.6 |
| 2018 | 164 | 3 | 1 | 66.3 |
| 2017 | 399 | 4 | 2 | 70.2 |
| 2016 | 131 | 2 | 2 | 59.8 |
| 2015 | 146 | 2 | 2 | 59.6 |
| 2014 | 122 | 3 | 2 | 56.6 |
| 2013 | 381 | 3 | 4 | 63.8 |
| 2012 | 392 | 5 | 4 | 64.0 |
| 2011 | 181 | 6 | 4 | 61.6 |
| 2010 | 20 | 2 | 1 | 55.2 |
| 2009 | 80 | 3 | 1 | 56.6 |
| 2008 | 98 | 3 | 1 | 61.7 |
| 2007 | 77 | 2 | 0 | 51.1 |
| 2006 | 111 | 1 | 0 | 42.2 |
| 2005 | 68 | 3 | 0 | 50.5 |
| 2003 | 4 | 0 | 0 | — |
| 2002 | 234 | 3 | 4 | 59.0 |
| 2001 | 228 | 2 | 2 | 57.2 |
| 2000 | 304 | 4 | 6 | 61.6 |
| 1999 | 284 | 5 | 8 | 62.4 |
| 1998 | 303 | 5 | 6 | 60.4 |
| 1997 | 181 | 3 | 4 | 65.0 |
| 1996 | 57 | 3 | 2 | 65.4 |
| 1995 | 56 | 2 | 1 | 49.8 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.