RoadVitals

2024 Kia Sportage

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
66
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 17, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
9 injuries, 0 deaths reported

Overview

Our database contains 66 NHTSA owner-reported complaints for the 2024 Kia Sportage, most frequently naming the electrical, driver assistance and visibility categories. 3 safety recalls have been issued covering this model year; and 29 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; TRAILER HITCHES

Dec 17, 2025
5,046 units potentially affected
The defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
The risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Kia America, Inc.Manufacturer number SC359View on NHTSA.gov

STEERING:ELECTRIC POWER ASSIST SYSTEM

Jun 7, 2024
1,075 units potentially affected
The defect: Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
The risk: A loss of power steering assist can increase the risk of a crash.
The remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC319.
Kia America, Inc.Manufacturer number SC319View on NHTSA.gov

STRUCTURE:BODY:ROOF AND PILLARS

Jan 18, 2024
101,049 units potentially affected
The defect: Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
The risk: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
The remedy: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Kia America, Inc.Manufacturer number SC292View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jul 23, 2026

I’ve had to replace my front windshield twice every year due to it cracking straight down the middle.

NHTSA ID
11752458
Incident
Jul 23, 2026
Steering
Filed Jul 20, 2026

On Tuesday, July 14th I started my vehicle around 6:30 am and started to drive. Once I was driving, I had multiple warning lights on my dash showing and my power steering failed on me. I stopped the vehicle, put it in park and turned it off. I restarted the car and still had the various warning lights and no power steering. The car was driving fine with no warning lights at 4:50 am that morning and again at 6:15 am that morning. I managed to drive the 2 miles home at a low rate of speed with no power steering since there were not many cars out. I called the Kia dealership and contacted a tow truck to take the vehicle in. The tow truck driver saw the warning lights as well and had to maneuver the car with no power steering onto his truck. Once Kia did the initial inspection, they said there were no warning lights and the power steering worked. They were going to conduct a more thorough inspection on Friday to see what the issue was. I called end of day Friday and was told they would need more time to inspect since they could not find any issues with the car. The know the warning light had shown up but if they could not recreate the issue then the car would not be looked at further. This is the 3rd issue with this vehicle that the dealer could not recreate. I've had the vehicle stall on me at a light when I was stopped or at a stop sign as well as not accelerate when I was at a high rate of speed in an emergency situation. This issue puts me and my family at risk if I were to be driving during a busy period or on a highway. My car is only 2 years old and has under 32k miles, I drive it frequently to visit family 4 hours away. I am to pick up my car from the Kia dealer and I am scared to drive this car. I feel it's a deathtrap and an accident waiting to happen. Kia said I can always trade it in for a new car, but no thank you.

NHTSA ID
11751657
Incident
Jul 14, 2026
BrakesPowertrain (other)
Filed Jul 3, 2026

•12,000 Miles: Front rotors required complete replacement. •21,000 Miles: Front rotors failed and required replacement a second time. •28,000 Miles: Front seat cushion required repair due to material separation. •34,000 Miles: Front rotors failed and required replacement a third time. •51,000 Miles: Front rotors failed and required replacement a fourth time. •51,000 Miles: Complete transmission replacement required due to severe shifting difficulties.

NHTSA ID
11748096
Incident
May 4, 2026
ElectricalEngine
Filed Jun 17, 2026

The contact owns a 2024 Kia Sportage. The contact stated that while driving at undisclosed speeds, or while the vehicle was parked, the engine intermittently hesitated and the vehicle almost shut off. The contact stated that the START/STOP button was depressed to shut off the vehicle; however, the button became inoperable. The vehicle was turned off and restarted to resume normal operation. The vehicle was taken to a dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,700.

NHTSA ID
11744708
Incident
Oct 22, 2025
Mileage
18,700 mi
Filed May 4, 2026

Sunroof exploded while driving. No rocks or anything hit it. Glass is pointing upward.

NHTSA ID
11735579
Incident
May 4, 2026
Filed Apr 29, 2026

Sunroof on the vehicle shattered without being struck by projectile or road debris. The area where we were driving had no other cars near us at the time of the incident. There was no sound of something hitting then shattering, it just exploded. Examination of the sunroof did not reveal any points of impact, research done online has shown multiple other Kia Sportage owners with the same issue. Spontaneous shattering of the panoramic sunroof.

NHTSA ID
11734569
Incident
Apr 25, 2026
BrakesDriver assistanceElectrical
Filed Apr 20, 2026
Crash reported

Sudden Unintended Acceleration – 2024 Kia Sportage – Safety Hazard. Incident Date: April 18, 2026. Location: Parking lot. While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake. Immediately after stopping, the vehicle suddenly and forcefully accelerated forward on its own without my foot on the accelerator. I was actively pressing the brake pedal, but the vehicle did not respond as expected and continued to accelerate. The acceleration was strong enough that the vehicle jumped over the parking bumper with both front tires and struck a fixed post. Even after impact with the post, the vehicle continued to push forward as if still accelerating, until it hit another barrier and finally came to a stop. At no time did I press the accelerator pedal. The vehicle’s behavior felt completely uncontrolled and unsafe. This incident could have resulted in serious injury or death if it had occurred in traffic or with pedestrians in front of the vehicle. The vehicle has been towed to KIA dealership and is pending inspection. I am reporting this as a serious safety defect. No injuries. Front-end damage after collision with post. This event was sudden, unexpected, and not driver-induced.

NHTSA ID
11732588
Incident
Apr 18, 2026
Filed Apr 15, 2026

As I was driving to work this morning, I heard a loud bang. The sun roof blew up. Based on how the glass is raised, it looks like it blew from the inside out.

NHTSA ID
11731454
Incident
Apr 15, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_ELE422

ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TSB_CHA126_R2

SERVICE BRAKES

TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT & BURNISHING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 to address a customer’s complaint of brake judder. The affected vehicles may exhibit a vibrating and/or pulsing sensation (front brake disc judder) in the steering wheel, brake pedal, and/or seat when the brakes are applied during driving.

TSB_ELE417

ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.

TSB_ENG264

ENGINE

TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped with 2.5 GDI or 2.5 T-GDI Theta III engines listed in the table below. Affected vehicles may experience an illuminated malfunction indicator light (MIL) accompanied with DTC P2B59F0 which can set while driving. There are no drivability issues related to this DTC.

PS797

BACK OVER PREVENTION: WARNINGS

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

SC320_TSB_R1

ENGINE

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware that the EGR Valve Assembly in the subject vehicles may not have been manufactured to Kia’s specifications. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 and/or P065200.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kia Sportage by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026251055.8
2025491052.4
2024Viewing663059.1
20231846062.9
2022451054.9
2021492272.8
20201572271.8
2019692266.7
20181603165.7
20173984270.8
20161302259.9
20151462259.6
20141223258.2
20133803463.8
20123925464.0
20111816462.3
2010202155.2
2009803158.3
2008983161.7
2007772053.1
20061111042.2
2005683050.5
2003400
20022343459.0
20012282257.2
20003044661.6
19992845862.4
19983035660.4
19971813465.0
1996573265.4
1995562149.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.