2024 Ford Maverick

In September 2024, Ford Motor Company filed a safety recall (NHTSA recall 24V684) covering certain MY 2022-2024 Ford Maverick vehicles equipped with a Connected Touch Radio (CTR). For these vehicles, the rear-view camera may freeze while the vehicle is in reverse.A frozen image can provide false information for the driver, increasing the risk of a crash. As a remedy, dealers will update the CTR software in affected vehicles. The Office of Defects Investigation (ODI) has received 5 Vehicle Owner Questionnaires (VOQs) alleging frozen rear-view camera images following the remedy of recall 24V684 in a subset population of Maverick and Maverick Hybrid vehicles equipped with the CTR. The complaints report a frozen rear-view camera image while in reverse. Further, ODI is aware of a redacted number of related failures reported to ODI by Ford. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to evaluate the remedy effectiveness and scope of recall 24V684 to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Under 6 MPH I feel a strong grabby breaking but my dealer couldn’t give me a solution after a inspection

NHTSA ID

11776098

Incident

Jul 1, 2024

Nov 2nd ,2026 i was driving home in heavy stop and go traffic on the highway. Traffic stopped in front of me and as i pressed the brake it felt life the nothing. Truck hesitated and then grabbed . i was unable to stop in time and hit the car in front of me . i know i should of left mor space between the car in front . i feel like without the hesitation the accident would not of happened. this was not the first time it has done this.

NHTSA ID

11776040

Incident

Nov 2, 2026

The contact owns a 2024 Ford Maverick. The contact stated that while at a stop light, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the vehicle stopped and then lunged forward. In addition, the contact stated that when the brake pedal was released, the vehicle unintendedly accelerated. The dealer was made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the failure was a known failure with the vehicle. The failure mileage was approximately 8,000. The VIN was unavailable.

NHTSA ID

11775507

Incident

Sep 17, 2025

Mileage

8,000 mi

I was in a parking garage, preparing to back out of my spot. When I put the car into reverse, I noticed that the Ford infotainment system started a reboot, as the Ford logo popped up and had the loading icon. I waited about 20 seconds, but nothing changed with this reboot. I subsequently backed out of the spot using just my head and eyes turned to make sure there was no oncoming traffic. The backup camera did not turn on at all. About five minutes later, when I was driving my car, the backup camera finally turned on (while the car was in Drive or D mode), and was stuck showing me a static image of the parking garage. This was five minutes after I had already left the parking garage. The screen was stuck on this for the next 10 minutes while I drove home. I have attached two photos of this as well. The first in the picture of me at a traffic light, roughly 5 minutes after I shifted my car into reverse. As you can see, I can clearly not in a dimly lit parking garage, but rather at a brightly lit traffic light. The camera would stay stuck at this exact same image for the next 10 minutes, until I arrived home. The second image was the car’s infotainment system trying to reboot itself. It shows the Ford logo, which was currently rebooting (or trying to reboot on its own) the cars’ operating system. This was the image I was seeing until the first image (mentioned above) finally showed up. I work for a K-12 school as their IT Specialist and frequently back into and out of spots all the time. This isn't the first time this has happened and given the nature of my job, I am concerned about a loss of visibility when trying to backup (and the camera is not working). The only good thing is the camera works about 95% of the time. However it is the other 5% that it does not work, that concerns me.

NHTSA ID

11774965

Incident

Jul 27, 2026

The contact owns a 2024 Ford Maverick. The contact stated that an employee was driving the vehicle during the failure and was involved in a crash. While the employee was driving 30 MPH and coming upon an intersection, the brake pedal was depressed; however, the vehicle failed to stop and crashed into the vehicle ahead. The front driver’s side seat knee air bags deployed. The vehicle was towed to the residence. A dealer was contacted, however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 71,021.

NHTSA ID

11774762

Incident

Oct 21, 2026

Mileage

71,021 mi

•Incident/Repair 1 (6 Months from Delivery): At approximately six months of ownership, the vehicle suffered an internal high-voltage electrical failure. The vehicle was towed to an authorized Ford dealership, where technicians diagnosed a catastrophic failure of the High-Voltage Traction Battery system. The dealership attempted a repair by completely replacing the high-voltage hybrid battery assembly. This repair occurred well within New York State's statutory Lemon Law window of 2 years or 18,000 miles. •Incident 2 (2 Years 4 Months from Delivery / Current Status): Approximately two years 4 months from the original delivery date, the replacement high-voltage battery system suffered a secondary, catastrophic failure. While actively driving at highway speeds in live traffic, the engine completely shut off without warning. The vehicle suffered a total and sudden loss of motive power, forcing me to coast through traffic to a complete stop on the side of the road. •Automatic Shifter Hazard: Upon reaching a complete stop during this second incident, the vehicle's computer system automatically forced the electronic transmission into "Park" while still on the roadway. The vehicle's electronic center console maintained 12V power, allowing me to manually override the system into a temporary "Neutral Tow" setting so the truck could be physically pushed out of the flow of traffic to avoid a collision. The vehicle was subsequently towed back to an authorized Ford dealership, where it currently sits

NHTSA ID

11774652

Incident

Oct 29, 2026

The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 25V685000 (Equipment). The vehicle was taken to the dealer, who removed the part. The contact stated that the vehicle was not fully functional without the part. The manufacturer was notified.

NHTSA ID

11771659

Incident

Oct 16, 2026

The contact owns a 2024 Ford Maverick. The contact stated that while operating the vehicle, the touch screen display was frozen and became inoperable. During the failure, the contact was unable to access the 9-1-1 Emergency feature in the event of an emergency. The contact stated that the vehicle was restarted for the display screen to operate as intended. The vehicle was taken to the local dealer on seven occasions, but the failure was not yet corrected after a software update was performed. The manufacturer was notified of the failure, and the contact was referred back to the local dealer. The failure mileage was 12,000.

NHTSA ID

11769795

Incident

Aug 8, 2025

Mileage

12,000 mi

Customer Satisfaction Program 25N09 – Supplement #1 Certain 2022-2024 Model Year Maverick Vehicles Front Halfshaft Replacement

For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

This article supersedes 26-2058 Reason for update: update the TSB title and TSB issue to include new DTCs Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Intermittent or permanent no reverse (R) engagement * Illuminated MIL with DTC P0767 or P0765:7E stored in the powertrain control module (PCM) In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, P0766, P0765:7F, P0736 and/or P2703 stored in the PCM. This may be due to an internal mechanical concern with the selectable one-way clutch (SOWC).

Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open.<br /><br /> The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up.<br /><br /> This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule s

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901