2023 Ford Maverick

In September 2024, Ford Motor Company filed a safety recall (NHTSA recall 24V684) covering certain MY 2022-2024 Ford Maverick vehicles equipped with a Connected Touch Radio (CTR). For these vehicles, the rear-view camera may freeze while the vehicle is in reverse.A frozen image can provide false information for the driver, increasing the risk of a crash. As a remedy, dealers will update the CTR software in affected vehicles. The Office of Defects Investigation (ODI) has received 5 Vehicle Owner Questionnaires (VOQs) alleging frozen rear-view camera images following the remedy of recall 24V684 in a subset population of Maverick and Maverick Hybrid vehicles equipped with the CTR. The complaints report a frozen rear-view camera image while in reverse. Further, ODI is aware of a redacted number of related failures reported to ODI by Ford. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to evaluate the remedy effectiveness and scope of recall 24V684 to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

On January 31, 2024, The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24002) to investigate loss of motive power allegations in model year (MY) 2021 Ford Bronco Sport vehicles. Consumers reported a loss of engine power accompanied by complete electrical system failure either while driving or after stopping at a traffic light or stop sign. The vehicles generally could not be restarted, and the incidents were commonly diagnosed by dealerships to a failed 12-Volt (12V) battery. On April 12, 2024, Ford issued safety recall 24V-267 covering 456,565 MY 2021-2024 Ford Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The recall addressed loss of motive power resulting from sudden degradation of the 12V battery during the drive cycle. The recall remedy consisted of software updates to the body control module and the powertrain control module. The updated software aimed to provide warning to consumers when the battery is failing and inhibit certain vehicle functions which can lead to loss of motive power incidents. Additionally, Ford removed the existing 12V Enhanced Flooded Battery (EFB) as both a service component for the subject vehicles and original equipment for newly built Bronco Sport vehicles (during MY 2024 production), replacing it with a more robust absorbed glass mat (AGM) battery. The same AGM battery had been incorporated into Ford Maverick production in late 2022. Following recall 24V-267, ODI received loss of motive power complaints in vehicles that had previously received Ford’s software-based remedy. Consumers reported that they did not receive warnings related to the 12V battery or the vehicle’s electrical system before the loss of power. On November 15, 2024, ODI opened Recall Query (RQ24014) to assess the effectiveness of the 24V-267 recall remedy. On January 19, 2025, Ford issued recall 25V-019 covering 272,817 MY 2021-2023 Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The new recall addressed the same hazard as 24V-267 but required replacement of the existing 12V battery with an AGM battery as the remedy. Ford reported that following the opening of RQ24014, it evaluated several field-returned 12V batteries, and determined that EFBs produced by battery supplier Camel potentially contained internal manufacturing defects causing loss of motive power. Ford further concluded that the software updates provided in the 24V-267 recall remedy were unable to detect battery failures quickly enough to avoid loss of motive power. Vehicles previously within the scope of recall 24V-267, but outside of the scope of recall 25V-019, are equipped with EFBs produced by a different battery supplier (Clarios). When recall 25V-019 was issued, Ford had not identified any Clarios EFBs exhibiting the same failure mode as the Camel EFBs. In light of Ford’s recall action, ODI is closing this Recall Query. The agency will continue to monitor loss of motive power complaints in Bronco Sport vehicles equipped with Clarios EFBs and reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

I own a 2023 Ford Maverick XLT (VIN 3FTTW8E35PRA43482). On September 9, 2025, at 79,837 miles, Ford of Montebello replaced both front halfshafts because of premature wear of the internal components. I paid $1,187.05 out of pocket (work order FOCS308705). Ford itself has acknowledged this exact defect. Customer Satisfaction Program 25N09 (Ford bulletin MC-11023857-0001, September 17, 2025) states that the front halfshafts on certain 2022 Mavericks suffer premature wear of the internal roller track components, causing increased noise and vibration while accelerating, and Ford will replace them free of charge. But the program covers only certain 2022 model year vehicles (built December 1, 2021 through November 23, 2022). My 2023 Maverick has the identical defect and required the identical repair, yet Ford excludes 2023 models from the program and refuses to refund the $1,187.05 I already paid. A worn front halfshaft can fail while driving, causing loss of drive power and affecting control of the vehicle. The same defective part and the same failure mode exist in 2023 Mavericks. I am asking NHTSA to investigate why Ford limited this program to 2022 models and to require Ford to extend coverage and refunds to 2023 Mavericks with the same defect. I contacted Ford's Customer Relationship Center on November 5, 2026 (reference CXH09857435-L7R9Z3). Ford could not confirm whether 25N09 covers 2023 models and could not confirm whether my repair is refundable.

NHTSA ID

11776102

Incident

Sep 9, 2025

The contact owns a 2023 Ford Maverick. The contact stated that while driving approximately 40 MPH and making a left turn into an intersection, the vehicle suddenly lost automotive power and shut off in the middle of the intersection. During the failure, the power steering and power brakes became inoperable, and the vehicle almost crashed into a utility pole and fire hydrant before stopping. Additionally, a second vehicle almost crashed into the rear of the vehicle after the vehicle lost power. The contact stated that immediately after the failure, the vehicle was restarted and operated normally. The cause of the failure was not yet determined. The failure mileage was 43,900.

NHTSA ID

11775055

Incident

Nov 1, 2026

Mileage

43,900 mi

Bad CV axel causing shimmy and vibration while driving. The vibration makes the uneven tire wear, replace 4 tires around 21,000 miles. Battery getting low message all the times causing dangerous while driving.

NHTSA ID

11768207

Incident

Sep 1, 2026

Battery drained after replacement. Suspected software issues.

NHTSA ID

11763877

Incident

Sep 8, 2026

Vibration and shrouding under light and heavy acceleration, the harder the acceleration the stronger the vibration, feels like truck is falling apart.

NHTSA ID

11759384

Incident

Aug 25, 2026

When throttling or under load, significant vibration of the car. Possibly CV axle problem.

NHTSA ID

11740902

Incident

May 23, 2026

infotainment center and modules related to the front-facing display have malfunctions 5x since 9/2024 and have been in the shop 5 times for the same issue, 4 downloads and updates, 3 recalls, and 2 battery and a front-facing module replacement in the last 15 months of issue stsrting

NHTSA ID

11738209

Incident

Oct 9, 2024

My 2023 Ford Maverick Hybrid experienced repeated 12V battery discharge and “Deep Sleep” events associated with Recall 24C01 and SSM 53801. The vehicle repeatedly discharged the 12V battery while parked under normal conditions. In January 2026, after approximately two weeks parked in freezing temperatures, the battery experienced a complete discharge and the vehicle required multiple jump-starts to remain operational. Ford dealer records later confirmed that the corrective action associated with SSM 53801 had not been applied prior to the failure event despite prior complaints and service visits. The repeated discharge events resulted in failure of both: the original factory battery, and a replacement AGM battery installed at owner expense. This condition created repeated stranded events and loss of vehicle reliability. I am submitting this complaint because the issue appears directly related to documented parasitic drain conditions already acknowledged by Ford in Recall 24C01 and SSM 53801, and because the failure condition persisted before corrective action was finally applied.

NHTSA ID

11737841

Incident

Jan 26, 2026

Customer Satisfaction Program 25N09 – Supplement #1 Certain 2022-2024 Model Year Maverick Vehicles Front Halfshaft Replacement

For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

This article supersedes 26-2058 Reason for update: update the TSB title and TSB issue to include new DTCs Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Intermittent or permanent no reverse (R) engagement * Illuminated MIL with DTC P0767 or P0765:7E stored in the powertrain control module (PCM) In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, P0766, P0765:7F, P0736 and/or P2703 stored in the PCM. This may be due to an internal mechanical concern with the selectable one-way clutch (SOWC).

Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open.<br /><br /> The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up.<br /><br /> This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule s

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901