2023 Subaru Outback

While driving on the highway I had my cruise control on with my driving assist turned on. My car tried to veer to the left, hard, almost into the guardrail. It had happened before but not as severe as this time. Going highway speed, I was lucky enough no one was next to me. Someone could have got seriously injured!

NHTSA ID

11761486

Incident

Mar 14, 2026

Driving at speeds around 40 and when braking to turn, the brakes jerk and feel like they are not engaging properly. It has happened to a different driver, twice both times on a 90 degree day, a few minutes after the vehicle had been started and the air conditioner was running on high. After this happened we Googled the issue to see what the problem could be. The Google search shows a Subaru Service Bulletin #16-150-24R, 09/13/24, revised 12/03/24, showing our year and model of vehicle and a VIN # for all those models as TBD. The service bulletin list the exact problem that we had, and listed the AC running. The service bulletin list a fix of replacing the Transmission Control Module. This would be covered under 5 year 60K miles warranty for the Powertrain. Local Subaru dealer doesn't want to fix it because they can't replicate it by driving it. Subaru Customer Advocacy doesn't want to do anything because my VIN is not listed and they say the TSB are not for the customers to see. They refuse to let me talk with anyone further who would determine which VINs are going to be covered in this TSB.

NHTSA ID

11758281

Incident

Aug 18, 2026

Phantom Braking of Pre-Collision Braking 2023 Subaru Outback Turbo Wednesday, July 29, 2026. 9:30 am, sunny day Driving south on local city street. Brakes slammed on, car stopped, flashing yellow lights on left Combination Meter stating that Pre-Collision Braking was activated. There was no vehicle/obstacle/animal in the road. No parked cars, no cars backing out of a driveway. Road was completely clear. No strange shadows, no cracks in street. Pre-collision braking system hallucinated an obstacle and activated, throwing me forward into steering wheel, and dog in the back seat thrown forward into back of driver’s seat. Restarted car and drove off. Turned off system every time I drove the car until I took it to the dealer 2 days later. Problem was not reproduced by dealer . No messages or warning lights prior to incident. The repair order stated that there was a "sticky" substance on the windshield, but I had just had the car washed. I didn't notice anything on the windshield.

NHTSA ID

11754558

Incident

Jul 29, 2026

The original equipment Yokohama Avid GT tires experienced rapid, catastrophic structural degradation (extreme inner-edge wear and chunking of the exterior edge over ~7,000 mi.). I have photos of the tires, and Carr Subaru (Beaverton, OR) has one of the tires available for inspection. I am the original owner of this vehicle. It has been regularly serviced at the appropriate intervals by the dealership where it was purchased in November 2022. At ~15,000 mi., the tires were rotated and the alignment was adjusted by the dealership. Between 15,000 and 22,000 mi., the tires completely wore through. When I noticed the wear, I brought the car to the dealership to replace the tires, check the alignment, and check whether there might be other issues contributing to the tire degradation. According to the service department, the alignment was within spec when the car arrived, but the inner tread was completely smooth, the outer tread was coming apart, and the tires "were within 1,000 miles of a blowout." I regularly transport my children in this vehicle on the steep, windy, rainy roads of [XXX]. If the tires had blown out or lost traction due to wear, my family, cyclists, pedestrians, or I could have been badly injured or killed. Additionally, on the morning before I discovered the extreme tire wear, I drove my wife and children 45 mi. on XXX from [XXX] to [XXX]. If the tire had blown out when we were going 65 mph on the heavily-traveled highway, it could have been catastrophic for us and other motorists. On XXX, I reported the incident to Subaru of America (case #XXX). I shared photographs of the tires and service records with Subaru of America. On XXX, Carr Subaru -- a representative of the manufacturer -- inspected the tires, confirmed the extreme wear, and reserved a tire for inspection. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The tires were deemed fit ~7,000 mi. ago. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11753730

Incident

Jul 26, 2026

The Advanced Driver Assistance System (EyeSight/Automatic Emergency Braking), the Service Brakes, and the Central Electrical System malfunctioned. The vehicle is currently held at an authorized dealership and is available for inspection.On Monday, June 22, 2026, at approximately 4:47 PM, while traveling at highway speeds on I-295 South under clear weather conditions, the vehicle suffered a catastrophic, unprompted automatic emergency braking event. While my right turn signal was active and I was initiating a lane change to pass a truck, the autonomous braking system engaged with maximum force, pulling the brake pedal completely to the floorboards with zero obstacles present. A consumer mobile telematics application (Life360) officially registered the extreme hard-braking event at 4:47 PM. This unprompted stop caused the vehicle to violently lose traction, fishtail across highway lanes, and nearly roll over in high-speed traffic, placing my life and the safety of surrounding motorists at extreme risk.Symptoms of systemic electrical network instability occurred prior to this failure, including a dashboard GPS clock that precisely jumps four hours ahead in specific geographic location, and a power rear liftgate/hatch that randomly opens only halfway or reverses direction unprompted. Furthermore, this identical bouncing and jumping brake system behavior was first reported to an authorized dealership service center in November 2023 at 14,435 miles while operating on factory-original wheels and tires, but the dealer was unable to duplicate or resolve the issue at that time. The manufacturer's corporate customer advocacy team has been notified and a formal vehicle inspection is scheduled for next week.

NHTSA ID

11749144

Incident

Jun 22, 2026

The contact owns a 2023 Subaru Outback. While turning into a parking spot, the accelerator pedal was slightly depressed, and the vehicle unintendedly accelerated, crashing into a parked vehicle on the driver's side. The contact stated that the vehicle continued to move forward after the crash into the next parking spot. No warning lights illuminated. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,300.

NHTSA ID

11731476

Incident

Apr 13, 2026

Mileage

20,300 mi

Recently, in my 2023 Subaru Outback, I have been having pop-up ads for SirusXM take over my infotainment screen. The ad appears in the center, does not allow the user to interact with the screen - including air conditioning control and traction control selection - and will not go away until I acknowledge the ad. It has appeared when I start the vehicle and while I am driving. I contacted Subaru of America; they first told me to contact SiriusXM. I asked why I was being told to contact SiriusXM for a pop-up ad in my Subaru - of course SiriusXM wants to advertise to consumers, but why would Subaru allow them to display ads in my car whenever they chose? I own my car outright; it is neither a lease nor do I owe money on it, so I should control what sort of media is presented to me and when, and I definitely shouldn't have third party ads appearing in my car at random times without my consent. I was persistent with the Subaru of America representative, and then they claimed they would push an over-the-air software update to my car to resolve the issue, but that has not happened. Now I read that other people have been having this same issue, so I am very disappointed that Subaru would first tell me to call SiriusXM and second pretend like it was a software fluke, but I later read that hundreds of other consumers are having similar problems.

NHTSA ID

11702638

Incident

Dec 2, 2025

I have had no working SOS safety button in case of a crash despite having a 3 year plan. This started after a Starlink update failed to load to this date. I took it to the dealer and my software was found to be up to date and I was told not a Subaru problem for months. I wrote to Subura America and told not to take the car in as no fix but any day but never came. I am to renew the Safety and Security on 12-12-2025 but I do not want to pay for an SOS safety alert that does not work. My Subaru told me that I was at fault for failing to take my car in for repair and stated they would cancel both safety and security plans, I repsonded by hanging up. I called Subaru American who did not respond. My 2023 Subaru Outback has 9000 miles. I am [XXX] old and disabled with a serious hip issue and a victim from another party of a HIPPA cyberattack when the government was closed. I assume your the Department of Transsportation does not care either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11700696

Incident

Sep 5, 2025

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.

This Announcement provides diagnostic assistance for CVT issues.

This bulletin announces availability of new reprogramming files developed to address SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. This is an revised version of the original bulletin.

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.

This bulletin announces a reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed. This is an revised version of the original bulletin.