2025 Subaru Outback

I am writing to complain about the forward crash system breaking being applied in situations that are more dangerous than the potential for no breaking to have been applied. The problem has occurred several times as vehicles are turning from my lane to the right (with approximately 50' between vehicles), it applies the break hard enough to stop me and if there had been a vehicle behind me they would have likely hit me. The system has also applied the break while i was driving on the expressway at 75mph with no vehicles in front of me.

NHTSA ID

11776759

Incident

Oct 15, 2026

Rear Automatic Braking (RAB) system conducted an emergency , neck snapping stop while backing out of a sloped driveway at 9PM local time, zip 94596, walnut creek, California. There was no vehicle traffic, pedestrian traffic or other movements nearby to trigger the RAB system. There was a local rescue ambulance parked on another intersecting street, well over 300 feet away, with emergency flashing lights. As the driver, I immediately checked for traffic, pedestrians, etc, found nothing; rolled down windows to check again, found nothing. The vehicle was still held by the RAB system, I applied pressure to the throttle and the car slowly started to backup and the brakes then released. I believe the RAB system responded to the flashing lights, categorizing it as a moving vehicle rather than as a stationary rotating beacon over 300 feet away. Subaru needs to adjust/modify/include in the software a better way to handle this type of warning lights into the RAB system.

NHTSA ID

11771903

Incident

Oct 16, 2026

The contact owns a 2025 Subaru Outback. The contact stated that while driving on the freeway in stop-and-go traffic with the automatic braking system activated, the vehicle erroneously reversed and failed to immediately stop while depressing the brake pedal. The contact shifted out of drive(D) and then back to drive(D), and the vehicle stopped. The contact stated that the failure had occurred a second time during a trip before returning to normal operation, and the vehicle was driven to the residence and parked. The vehicle was later towed to the local dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 14,500.

NHTSA ID

11769525

Incident

Oct 1, 2026

Mileage

14,500 mi

July 4, 2025 car had about 4100 miles Severe dangerous phantom braking on highway CA 280 N just prior to foothill expressway exit at about 7:30 pm. Suddenly while traveling 60+ MPH on mid lanes of freeway car auto braking caused car to brake/slow to 1/2 speed with no visible obstacle seen by any of 4 adults in car. Multi[ple Dash lights up with eyesite failure and all red , green and yellow lights. Gas pedal ws unresponsive no power. Eminent crash danger. Driver responded trying to hit gas then brake to steer off freeway. After several seconds the car gas pedal eventually responded and I was able to exit freeway at next exit. Taken to dealer July 23, 2025 Reported to Subaru of Santa Cruz . Tech could not duplicate state"The cameras will pickup objects and may brake if the freeway or road turns sharply". Manager of Service also indicated that this can happen if sun is setting. Since that time had P1894 cv transmission code at 12,567 at regular maintenance, techs local and Subaru engineer unable to identify problem erased codes to see if it repeats. 16,034 miles Aug14,2026 Hi pitched engine noise. Dealer diagnosed head gaskets leaking, engine idler pulley failure, pct value and hose leaking. repaired. Lemon claim denied by Subaru 2x cases filed with manufacturer no repair of automatic braking forward or rear collision system or transmission. Engine repair at this mileage indicates defective vehicle. I was hoping to resolve this with the manufacturer . but the safety issues with phantom braking and power trains early failures are unacceptable.

NHTSA ID

11765887

Incident

Jul 4, 2025

See attached document for complaint.

NHTSA ID

11764747

Incident

Jul 1, 2026

The brakes failed and could be inspected upon request. My safety and the safety of two other passengers was put at risk because my vehicle rear ended an another vehicle at a red light. The problem has not yet been confirmed or reproduced by the dealership or inspected by the manufacturer, police, insurance representative of others. There were no warning messages, or symptoms of the problem prior to the failure.

NHTSA ID

11764693

Incident

Sep 8, 2026

While traveling along I-94E outside of Macomb County on September 10th at around 8:30AM, forward collision warning triggered twice while facing the direct sun. It triggered for around 6 seconds. Shortly after getting off the Shook Rd exit at around 8:45M and turning right, I had a full AEB activation while again facing the sun, almost causing the vehicle behind me to rear end me.

NHTSA ID

11764235

Incident

Sep 10, 2026

The large LCD screen infront the shifter just goes blank. Been to the dealer the reload the operating system to no avail.

NHTSA ID

11762374

Incident

Sep 5, 2026

This bulletin announces a change to the troubleshooting tree when diagnosing DTC P2404 EVAP SYSTEM LEAK DETECTION PUMP SENSE CIRCUIT RANGE/PERFORMANCE.

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