RoadVitals

1999 Subaru Outback

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
111
Latest Jul 15, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 25, 2001
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
18 injuries, 0 deaths reported

Overview

Our database contains 111 NHTSA owner-reported complaints for the 1999 Subaru Outback, most frequently naming the engine, transmission and suspension categories. 1 safety recall has been issued covering this model year; and 17 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Jun 25, 2001
180,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH FRONT COIL SPRINGS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW YORK, NEW JERSEY, NEW HAMPSHIRE, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE SALT, CAN RESULT IN BREAKAGE OF THE SPRING.
The risk: DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
The remedy: DEALERS WILL NOTIFIY CUSTOMERS TO BRING THEIR VEHICLE TO AN AUTHORIZE DEALERSHIP TO HAVE A SPRING GUARD INSTALLED ON BOTH FRONT STRUTS TO PREVENT TIRE PUNCTURE AND REPLACE ANY BROKEN SPRINGS FREE OF CHARGE. OWNER NOTIFICATION BEGAN SEPTEMBER 18, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
SUBARU OF AMERICA, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Jul 15, 2016

THE VEHICLE IS USING ITS POWER TO MAKE THE CAR THINK IT IS IN NEUTRAL AND DOES NOT START PROPERLY. IT WILL START IF YOU PULL THE FUSE OUT AND THEN PUT IT BACK IN TO PUT IT IN DRIVE. ALSO, LENDING WAY TO PROBLEMS WITH THE TRANSMISSION SYSTEM. EFFECTING MILEAGE ON THE COUNTER. CAR WAS STATIONERY UPON OCCURRENCE. THE CAR ITSELF IS GOOD IT RUNS PRETTY WELL YET, TO PUT IT IN DRIVE IT BURNS TRANSMISSION FLUID BECAUSE IT IS ALWAYS TELLING THE CAR IT IS IN NEUTRAL.

NHTSA ID
10885130
Incident
Apr 14, 2014
Mileage
180,000 mi
Suspension
Filed Jun 9, 2016

FRONT COIL SPRING BROKE IN HALF WHILE VEHICLE WAS STATIONARY - ALMOST PUNCTURING TIRE, AND RENDERING VEHICLE IMMOBILE - THE BROKEN END OF THE COIL WAS WEDGED INTO THE TIRE SIDEWALL. IF THIS HAD HAPPENED WHILE VEHICLE WAS MOVING, IT WOULD HAVE CAUSED A BLOWOUT AND POSSIBLE ACCIDENT. SUBARU HAS A RECALL FOR COIL SPRINGS, BUT SAID THE VEHICLE WAS NOT COVERED BECAUSE IT WAS OUTSIDE THE VIN RANGE - BUT WAS CLEARLY STILL AFFECTED BY THE PROBLEM.

NHTSA ID
10873355
Incident
Jun 3, 2016
Mileage
109,000 mi
ElectricalPowertrain (other)
Filed Feb 19, 2014
Crash reported1 injury reported

1999 SUBARU LEGACY OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE BEGAN TO ROLL BACKWARD WHILE TRYING TO REMOVE KEYS. *SMD THE CONSUMER STATED SHE PARKED THE VEHICLE, PLACED IT IN PARK, AND LEFT THE KEYS IN THE IGNITION, SO SHE COULD CHECK OUT THE NEW HALOGEN BULBS THAT HAD BEEN INSTALLED. WHEN SHE RETURNED TO REMOVE THE KEY, WITH THE DOOR BEING OPEN, THE VEHICLE BEGAN TO ROLL BACKWARDS, AND THE OPENED DOOR PUSHED HER TO THE GROUND. THE CONSUMER STATED SHE CAREFULLY CHECKED AND MADE SURE, THE VEHICLE WAS SECURELY IN PARK, BEFORE SHE EXITED TO CHECK THE LIGHTS, AND DID NOT TOUCH ANYTHING WHEN SHE RETURNED. SHE WAS SUBSEQUENTLY, TAKEN TO THE HOSPITAL BY AMBULANCE SUFFERING FROM SEVERE HEAD, BACK AND NECK INJURIES AND SPENT 2 DAYS IN THE HOSPITAL. THE VEHICLE ROLLED INTO TWO OTHER PARKED CARS AND CAUSED DAMAGE TO BOTH. UPDATED 05/20/14 UPDATED 06/19/14

NHTSA ID
10564122
Incident
Jul 13, 2013
Powertrain (other)
Filed Feb 7, 2013

TL* THE CONTACT OWNS A 1999 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT STATED THAT SHE HAD TO CONSTANTLY CHANGE THE GEAR FROM REVERSE TO DRIVE IN ORDER FOR IT TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000.

NHTSA ID
10496771
Incident
Mar 7, 2012
Mileage
42,000 mi
Steering
Filed Jul 11, 2011

1999 SUBARU OUTBACK LTD POWER STEERING RACK LEAK AND CAM SEAL LEAK WHICH RUINED TIMING BELT. THIS CAR IS A PIECE OF JUNK! *TT

NHTSA ID
10411908
Incident
May 1, 2011
Mileage
107,000 mi
Transmission
Filed May 26, 2011

99 SUBARU LEGACY OUTBACK /W AUTOMATIC TRANSMISSION. THE AUTOMATIC TRANSMISSION DOS NOT ENGAGE WHEN PLACED FROM P TO D, OR DISENGAGE FROM GEAR WHEN VEHICLE STOP. I WAS ON A SLIGHT HILL STOPPED. CAR DISENGAGED FROM GEAR AND I COULD NOT MOVE. IN D - WHEN I RELEASED BRAKE THE CAR ROLLED BACKWARDS CAUSING CONTACT WITH THE CAR BEHIND ME. *TR

NHTSA ID
10402856
Incident
May 10, 2008
Mileage
100,000 mi
Body & structureInterior & seats
Filed Dec 1, 2010
1 injury reported

MY DAUGHTER WAS DRIVING ON THE HIGHWAY ABOUT 65 MPH, THE HOOD FLEW OPEN SMASHED THE WINDSHIELD, SHE CROSSED A LANE OF TRAFFIC WENT INTO THE DITCH, HIT HER HEAD ON THE STEERING WHEEL AND RECEIVED A MILD CONCUSSION. *TR

NHTSA ID
10368602
Incident
Nov 25, 2010
Mileage
155,500 mi
Suspension
Filed May 21, 2010

WE EXPERIENCED AN INCIDENT IN WHICH A FRONT SUSPENSION COIL SPRING FAILED. PARKING OUR 1999 SUBARU LEGACY OUTBACK, THE VEHICLE WAS PERFECTLY FINE. IN THE MORNING THE VEHICLE HAD A FLAT DRIVER'S SIDE TIRE. JACKING THE CAR, IT WAS DIFFICULT TO REMOVE THE FLAT TIRE AND WHEEL. THE REASON IT WAS HARD TO REMOVE WAS THAT A SHARP LONG PIECE OF THE FRONT COIL SPRING HAS BROKEN AWAY, AND PUNCTURED THE SIDEWALL OF THE TIRE. WHEN THE TIRE AND WHEEL WERE FINALLY REMOVED, THE BROKEN COIL SPRING COULD BE SEEN SITTING ATOP THE FRONT STRUT. THE REMAINDER OF THE COIL SPRING HAD A LONG SHARP POINT THAT HAD SHOT DOWN OVER THE SPRING SEAT ON THE STRUT AND WAS PROTRUDING INTO THE WHEEL WELL AREA WHERE IT HAD DAMAGED THE TIRE. ALSO, MANY PIECES OF BLACK PAINT WHICH HAD BEEN COATING THE COIL SPRING COULD BE SEEN NOW LYING ON THE GROUND. THE COIL SPRING ITSELF WAS RUSTED OVER THE ENTIRE SPRING SURFACE OF THE SPRING. THE BROKEN PIECE OF THE COIL SPRING WHICH WAS SEPARATED FROM THE REST OF THE SPRING WAS PULLED OFF OF THE STRUT AND PUT INTO THE CAR. THE REMAINDER OF THE BROKEN COIL SPRING WAS THEN ABLE TO BE LIFTED UP AND SUSPENDED ABOVE THE STRUT COIL SPRING SEAT IN ORDER TO DRIVE THE CAR TO A SUBARU DEALER. THE SUBARU DEALER CHECKED MY VEHICLE VIN# TELLING ME THAT THERE WERE NO RECALLS ON THIS VEHICLE FOR ANY FAILED COIL SPRINGS. I REFERENCED A RECALL NOTICE I HAD FOUND ONLINE WHICH DETAILED THE EXACT FAILURE IN WHICH I HAD EXPERIENCED, A BROKEN COIL SPRING, CAUSED BY DEFECTING PAINT COATING THE SPRING, LEADING TO RUSTING OF THE SPRING AND BREAKAGE, ALSO OCCASIONALLY PUNCTURING TIRES IN THE PROCESS. I WAS TOLD A CALL WOULD BE PLACE TO THE SUBARU REP TO INQUIRE ABOUT SUCH A RECALL. I RECEIVED NOTICE THAT NO SUCH RECALL EXISTED AND NO WARRANTY COVERAGE EXISTED FOR THE FAILED COIL SPRING AND TIRE PUNCTURE. I CAN ONLY IMAGINE HOW SUCH A FAILURE AT HIGHWAY SPEED AND THE SUBSEQUENT DAMAGE TO VEHICLE AND DRIVER AND PASSENGER MIGHT ENSUE. *TR

NHTSA ID
10331541
Incident
May 20, 2010
Mileage
115,250 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

12-249-23R

EQUIPMENT

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

01-167-08R

EQUIPMENT

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

15-302-22

ELECTRICAL SYSTEM; EQUIPMENT

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

15-192-22R

ELECTRICAL SYSTEM

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

01-167-08R

ELECTRICAL SYSTEM; EQUIPMENT

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models

09-51-08R

ENGINE AND ENGINE COOLING; EQUIPMENT

This bulletin is to advise of SOA’s revised catalytic converter recycling program shipping procedure.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Outback by model year
YearComplaintsRecallsInvestigationsIssue Index
2026120048.4
2025710046.3
2024940044.9
2023872051.5
20224604052.5
20212934049.4
20208956049.6
20191,0323047.9
20188073050.2
20179174155.1
20166414156.3
20155085157.0
201420810053.9
201329612053.9
201229116157.6
201165116050.6
201036018049.8
200910513053.9
20082268052.0
20071298051.9
20062767047.4
20052739257.6
20049011260.9
20039315257.1
20021435049.8
20011714053.1
20002072050.3
1999Viewing1111044.8
19981272049.6
1997794052.9
1996462055.2
1995210

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.