RoadVitals

1999 Subaru Outback Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
111
Latest Jul 15, 2016
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Subaru Outback, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

23
reports

From owner reports, verbatim

HEAD GASKET FAILED ON 1999 SUBARU AT 38,000. CAR WAS MAINTAINED RELIGIOUSLY. SUBARU RECALL WAS NEVER SENT TO ME. I WAS TOLD MY CAR WAS THE 'WRONG PHASE ENGINE' TO BE COVERED UNDER WARRANTY. CAR HAD OVERHEATED 3 MONTHS EARLIER. SUBARU FLUSHED THE SYSTEM AND ADDED 'SPECIAL COOLANT LUBRICANT'. THIS WAS WORTHLESS. I WAS TOLD IT WOULD COST $2000+, EVEN THOUGH MY FAMILY HAS PURCHASED 4 SUBARU'S FROM THE SAME DEALER. AFTER A LOT OF SCREAMING AND YELLING, THEY REPLACED BOTH GASKETS, RADIATOR, THERMOSTAT AND WATER PUMP. I ENDED UP PAYING $250. DEALER, (WAKEFIELD SURBARU, WAKEFIELD MA.) HELPED CONVINCED SUBARU CORPORATE TO FOOT MOST OF THE EXPENSE. LATER WHEN SUBARU OIL FILTERS FAILED (LEAKS) AND AFTER MORE SCREAMING AND YELLING WITH THIS DEALER SHIP, (AFTER THEY SAID I WAS MAKING UP THE LEAK PROBLEM) I'VE CHANGED DEALERSHIPS WHO HAS A MORE PROFESSIONAL SERVICE CENTER. *TR

NHTSA ID 10279775 · filed Aug 8, 2009

ENGINE AND ENGINE COOLING: BLOWN HEAD GASKETS 1999 SUBARU LEGACY OUTBACK DOHC. *TR

NHTSA ID 10268226 · filed May 8, 2009
All 23 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

22
reports

From owner reports, verbatim

99 SUBARU LEGACY OUTBACK /W AUTOMATIC TRANSMISSION. THE AUTOMATIC TRANSMISSION DOS NOT ENGAGE WHEN PLACED FROM P TO D, OR DISENGAGE FROM GEAR WHEN VEHICLE STOP. I WAS ON A SLIGHT HILL STOPPED. CAR DISENGAGED FROM GEAR AND I COULD NOT MOVE. IN D - WHEN I RELEASED BRAKE THE CAR ROLLED BACKWARDS CAUSING CONTACT WITH THE CAR BEHIND ME. *TR

NHTSA ID 10402856 · filed May 26, 2011

99 OUTBACK - TRANNY WONT ENGAGE WHEN SHIFTING INTO DRIVE FROM PARK, NUETRAL, OR REVERSE. REV THE MOTOR AND THEN C-LUNK INTO DRIVE AFTER LONG DELAY. GOT WORSE OVER TIME. SUBARU AND OTHER SERVICE SHOPS SAY IT'S COMMON ON 99'S, PROBABLY THE MAIN PUMP SEALS, AND THE TRANNY HAS TO COME OUT TO FIX OR REPLACE. I CHANGED THE FLUID TWICE IN A WEEK TO "FLUSH" IT - MUCH BETTER NOW, ALMOST "OK" (COMPARED TO $2500 FIX) BUT STILL NOT "NORMAL". *AK

NHTSA ID 10112604 · filed Mar 6, 2005
All 22 reports naming transmission

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

13
reports

From owner reports, verbatim

FRONT COIL SPRING BROKE IN HALF WHILE VEHICLE WAS STATIONARY - ALMOST PUNCTURING TIRE, AND RENDERING VEHICLE IMMOBILE - THE BROKEN END OF THE COIL WAS WEDGED INTO THE TIRE SIDEWALL. IF THIS HAD HAPPENED WHILE VEHICLE WAS MOVING, IT WOULD HAVE CAUSED A BLOWOUT AND POSSIBLE ACCIDENT. SUBARU HAS A RECALL FOR COIL SPRINGS, BUT SAID THE VEHICLE WAS NOT COVERED BECAUSE IT WAS OUTSIDE THE VIN RANGE - BUT WAS CLEARLY STILL AFFECTED BY THE PROBLEM.

NHTSA ID 10873355 · filed Jun 9, 2016

WE EXPERIENCED AN INCIDENT IN WHICH A FRONT SUSPENSION COIL SPRING FAILED. PARKING OUR 1999 SUBARU LEGACY OUTBACK, THE VEHICLE WAS PERFECTLY FINE. IN THE MORNING THE VEHICLE HAD A FLAT DRIVER'S SIDE TIRE. JACKING THE CAR, IT WAS DIFFICULT TO REMOVE THE FLAT TIRE AND WHEEL. THE REASON IT WAS HARD TO REMOVE WAS THAT A SHARP LONG PIECE OF THE FRONT COIL SPRING HAS BROKEN AWAY, AND PUNCTURED THE SIDEWALL OF THE TIRE. WHEN THE TIRE AND WHEEL WERE FINALLY REMOVED, THE BROKEN COIL SPRING COULD BE SEEN SITTING ATOP THE FRONT STRUT. THE REMAINDER OF THE COIL SPRING HAD A LONG SHARP POINT THAT HAD SHOT DOWN OVER THE SPRING SEAT ON THE STRUT AND WAS PROTRUDING INTO THE WHEEL WELL AREA WHERE IT HAD DAMAGED THE TIRE. ALSO, MANY PIECES OF BLACK PAINT WHICH HAD BEEN COATING THE COIL SPRING COULD BE SEEN NOW LYING ON THE GROUND. THE COIL SPRING ITSELF WAS RUSTED OVER THE ENTIRE SPRING SURFACE OF THE SPRING. THE BROKEN PIECE OF THE COIL SPRING WHICH WAS SEPARATED FROM THE REST OF THE SPRING WAS PULLED OFF OF THE STRUT AND PUT INTO THE CAR. THE REMAINDER OF THE BROKEN COIL SPRING WAS THEN ABLE TO BE LIFTED UP AND SUSPENDED ABOVE THE STRUT COIL SPRING SEAT IN ORDER TO DRIVE THE CAR TO A SUBARU DEALER. THE SUBARU DEALER CHECKED MY VEHICLE VIN# TELLING ME THAT THERE WERE NO RECALLS ON THIS VEHICLE FOR ANY FAILED COIL SPRINGS. I REFERENCED A RECALL NOTICE I HAD FOUND ONLINE WHICH DETAILED THE EXACT FAILURE IN WHICH I HAD EXPERIENCED, A BROKEN COIL SPRING, CAUSED BY DEFECTING PAINT COATING THE SPRING, LEADING TO RUSTING OF THE SPRING AND BREAKAGE, ALSO OCCASIONALLY PUNCTURING TIRES IN THE PROCESS. I WAS TOLD A CALL WOULD BE PLACE TO THE SUBARU REP TO INQUIRE ABOUT SUCH A RECALL. I RECEIVED NOTICE THAT NO SUCH RECALL EXISTED AND NO WARRANTY COVERAGE EXISTED FOR THE FAILED COIL SPRING AND TIRE PUNCTURE. I CAN ONLY IMAGINE HOW SUCH A FAILURE AT HIGHWAY SPEED AND THE SUBSEQUENT DAMAGE TO VEHICLE AND DRIVER AND PASSENGER MIGHT ENSUE. *TR

NHTSA ID 10331541 · filed May 21, 2010
All 13 reports naming suspension

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

11
reports

From owner reports, verbatim

THE VEHICLE IS USING ITS POWER TO MAKE THE CAR THINK IT IS IN NEUTRAL AND DOES NOT START PROPERLY. IT WILL START IF YOU PULL THE FUSE OUT AND THEN PUT IT BACK IN TO PUT IT IN DRIVE. ALSO, LENDING WAY TO PROBLEMS WITH THE TRANSMISSION SYSTEM. EFFECTING MILEAGE ON THE COUNTER. CAR WAS STATIONERY UPON OCCURRENCE. THE CAR ITSELF IS GOOD IT RUNS PRETTY WELL YET, TO PUT IT IN DRIVE IT BURNS TRANSMISSION FLUID BECAUSE IT IS ALWAYS TELLING THE CAR IT IS IN NEUTRAL.

NHTSA ID 10885130 · filed Jul 15, 2016

SPEEDOMETER INTERMITTENTLY FAILS ABOUT 25% OF THE TIME. ODOMETER STOPS ALSO. THERE IS NO PATTERN TO WHEN IT FAILS OR UNDER WHAT CONDITIONS. UNABLE TO DETERMINE SPEED ACCURATELY. REPAIR NOT YET DONE. SUBARU IS CHARGING FOR THIS REPAIR. *NM

NHTSA ID 10130887 · filed Aug 1, 2005
All 11 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

9
reports

From owner reports, verbatim

1999 SUBARU LEGACY OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE BEGAN TO ROLL BACKWARD WHILE TRYING TO REMOVE KEYS. *SMD THE CONSUMER STATED SHE PARKED THE VEHICLE, PLACED IT IN PARK, AND LEFT THE KEYS IN THE IGNITION, SO SHE COULD CHECK OUT THE NEW HALOGEN BULBS THAT HAD BEEN INSTALLED. WHEN SHE RETURNED TO REMOVE THE KEY, WITH THE DOOR BEING OPEN, THE VEHICLE BEGAN TO ROLL BACKWARDS, AND THE OPENED DOOR PUSHED HER TO THE GROUND. THE CONSUMER STATED SHE CAREFULLY CHECKED AND MADE SURE, THE VEHICLE WAS SECURELY IN PARK, BEFORE SHE EXITED TO CHECK THE LIGHTS, AND DID NOT TOUCH ANYTHING WHEN SHE RETURNED. SHE WAS SUBSEQUENTLY, TAKEN TO THE HOSPITAL BY AMBULANCE SUFFERING FROM SEVERE HEAD, BACK AND NECK INJURIES AND SPENT 2 DAYS IN THE HOSPITAL. THE VEHICLE ROLLED INTO TWO OTHER PARKED CARS AND CAUSED DAMAGE TO BOTH. UPDATED 05/20/14 UPDATED 06/19/14

NHTSA ID 10564122 · filed Feb 19, 2014

TL* THE CONTACT OWNS A 1999 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT STATED THAT SHE HAD TO CONSTANTLY CHANGE THE GEAR FROM REVERSE TO DRIVE IN ORDER FOR IT TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000.

NHTSA ID 10496771 · filed Feb 7, 2013
All 9 reports naming powertrain (other)

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

9
reports

From owner reports, verbatim

WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC DETERMINED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. *AK

NHTSA ID 10105361 · filed Dec 27, 2004

I BOUGHT A 1999 SUBARU OUTBACK 30TH ANNIVERSARY LIMITED EDITION IN JUNE OF 1999. WITHIN SIX MONTHS, THE CAR BEGAN TO EXHIBIT CLUTCH AND TRANSMISSION PROBLEMS. I BROUGHT THIS TO THE IMMEDIATE ATTENTION OF THE SUBARU DEALER. FOR THREE YEARS THEY DENIED THAT THERE WAS ANYTHING WRONG WITH THE VEHICLE, ALWAYS SAYING THEY WERE UNABLE TO DUPLICATE THE PROBLEMS. FINALLY IN JUNE OF 2002, I WAS ABLE TO GET A REGIONAL SERVICE SUPERVISOR TO ADMIT THAT THE CAR DEFINITELY HAD PROBLEMS. HIS FIRST SOLUTION WAS TO SUGGEST THAT I TRADE THE CAR IN ON A NEW ONE. WHEN I DECLINED, HE OFFERED TO HAVE THE CAR PROPERLY REPAIRED, AS IT SHOULD HAVE BEEN THREE YEARS PRIOR. AFTER FOUR TRIPS TO TWO DIFFERENT SUBARU DEALERS AND AFTER SUPPOSEDLY HAVING THE ENTIRE CLUTCH ASSEMBLY REPLACED THREE TIMES, THE CAR IS IN WORSE SHAPE THAN IT EVER HAS BEEN. SUBARU HAS REFUSED TO REPAIR THE CAR, DESPITE THE FACT THAT IT'S UNDER AN EXTENDED WARRANTY THAT COVERS THE ENTIRE TRANSMISSION. I HAVE HAD TO RETAIN AN ATTORNEY TO DEAL WITH SUBARU OF AMERICA. SUBARU CLAIMS THAT THE CAR NOW OPERATES AS DESIGNED AND THAT ANY PROBLEMS I AM NOW EXPERIENCING ARE A RESULT OF MY DRIVING HABITS. SUBARU REFUSES TO REPLACE THE CAR BECAUSE THEY WERE ABLE TO STALL ANY REPAIRS UNTIL THE CAR PASSED THE TWO YEAR LEMON LAW EXCLUSION. THIS IS NOT THE ONLY PROBLEM WITH THIS CAR. I HAVE HAD REPEATED BRAKE FAILURES. THE CAR WENT THROUGH A SET OF MICHELIN RADIAL TIRES IN LESS THAN 20,000 MILES. THE DRIVER'S SIDE SEAT BELT IS DEFECTIVE. I HAVE EXPERIENCED REPEATED ELECTRICAL SYSTEM FAILURES. THIS CAR CANNOT BE DRIVEN IN SNOW (CONTRARY TO SUBARU'S COMMERCIALS) BECAUSE THE TIRES BECOME COMPACTED WITH SNOW AND ARE THROWN OUT OF BALANCE. THE BRAKES ALSO BECOME COMPACTED WITH SNOW AND ICE AND HAVE FAILED REPEATEDLY, ALMOST CAUSING SERIOUS INJURY. THE RADIO ANTENNA REFUSES TO RETRACT IN COLD WEATHER. I COULD GO ON AND ON, BUT SUBARU REFUSES TO LISTEN OR REPAIR THE CAR.

NHTSA ID 10070684 · filed Jan 15, 2004
All 9 reports naming brakes

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

8
reports

From owner reports, verbatim

1999 SUBARU LEGACY OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE BEGAN TO ROLL BACKWARD WHILE TRYING TO REMOVE KEYS. *SMD THE CONSUMER STATED SHE PARKED THE VEHICLE, PLACED IT IN PARK, AND LEFT THE KEYS IN THE IGNITION, SO SHE COULD CHECK OUT THE NEW HALOGEN BULBS THAT HAD BEEN INSTALLED. WHEN SHE RETURNED TO REMOVE THE KEY, WITH THE DOOR BEING OPEN, THE VEHICLE BEGAN TO ROLL BACKWARDS, AND THE OPENED DOOR PUSHED HER TO THE GROUND. THE CONSUMER STATED SHE CAREFULLY CHECKED AND MADE SURE, THE VEHICLE WAS SECURELY IN PARK, BEFORE SHE EXITED TO CHECK THE LIGHTS, AND DID NOT TOUCH ANYTHING WHEN SHE RETURNED. SHE WAS SUBSEQUENTLY, TAKEN TO THE HOSPITAL BY AMBULANCE SUFFERING FROM SEVERE HEAD, BACK AND NECK INJURIES AND SPENT 2 DAYS IN THE HOSPITAL. THE VEHICLE ROLLED INTO TWO OTHER PARKED CARS AND CAUSED DAMAGE TO BOTH. UPDATED 05/20/14 UPDATED 06/19/14

NHTSA ID 10564122 · filed Feb 19, 2014

1999 SUBARU LEGACY OUTBACK SPEEDOMETER/ODOMETER FAILURE. INTERMITTANT PROBLEM. INFORMED BY DEALER THAT THIS IS A COMMON PROBLEM WITH 1999 SUBARU'S. DEALER INFORMS CUSTOMER THAT PROBLEM IS ELECTRONIC CIRCUIT BOARD ISSUE. SPEEDOMETER REPLACED BY DEALER AT COST OF $315. SUBARU PART NUMBER 85020AC330. CONSUMER HAS OLD, FAILED UNIT. THIS IS NOT AND SHOULD NOT BE A "WEAR" TYPE ITEM. THIS TYPE OF FAILURE IS SUBARU MANUFACTURER'S DEFECT. *TR

NHTSA ID 10259767 · filed Feb 24, 2009
All 8 reports naming electrical

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

7
reports

From owner reports, verbatim

MY DAUGHTER WAS DRIVING ON THE HIGHWAY ABOUT 65 MPH, THE HOOD FLEW OPEN SMASHED THE WINDSHIELD, SHE CROSSED A LANE OF TRAFFIC WENT INTO THE DITCH, HIT HER HEAD ON THE STEERING WHEEL AND RECEIVED A MILD CONCUSSION. *TR

NHTSA ID 10368602 · filed Dec 1, 2010

THE HOOD FLEW OPEN WHILE I WAS DRIVING 65 MPH. THIS CAR HAD NOT RECENTLY HAD ITS OIL CHANGED OR ITS HOOD OPENED. THE HOOD NEEDS TO BE REPLACED, AS WELL AS THE REAR VIEW MIRROR. *NM

NHTSA ID 10176240 · filed Dec 15, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

7
reports

From owner reports, verbatim

99 SUBARU OUTBACK HIT IN REAR BAGS DID NOT DEPLOY MINOR NECK AND LOWER BACK BRUISES. ALSO, ANOTHER FRONT WHEEL BEARING FAILURE AFTER 50,000 MILES. *TR

NHTSA ID 10329201 · filed May 6, 2010

TL*THE CONTACT OWNS A 1999 SUBARU OUTBACK. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY AND HE WENT THROUGH THE WINDSHIELD. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 39,000.

NHTSA ID 10202056 · filed Sep 6, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

COLLISION AT APPROX 40 MPH, SIGNIFICANT DAMAGE TO RT FRONT QUARTER AND BUMPER. AIR BAG DID NOT DEPLOY, SEAT BELT DID NOT RESTRAIN DRIVER. *NM

NHTSA ID 10178008 · filed Jan 7, 2007

MY DRIVER SIDE SEAT BELT LOCKED ME IN AND I HAD TO CRAWL OUT FROM UNDER IT. IT CANNOT BE RELEASED. *JB

NHTSA ID 10161108 · filed Jun 29, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

4
reports

From owner reports, verbatim

REAR WASHER PUMP TOTAL FAILURE CAR LESS THAN 5 YEARS OLD WHEN PROBLEM AROSE WITH UNDER 55,000 MILES. *AK

NHTSA ID 10058550 · filed Feb 20, 2004

SUNROOF SHATTERED AND FELL ON DRIVER AND PASSENGER. NO ROCKS WERE PRESENT, NOR ANY WIND. IT SIMPLY EXPLODED.

NHTSA ID 10016850 · filed May 1, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

MY DAUGHTER WAS DRIVING ON THE HIGHWAY ABOUT 65 MPH, THE HOOD FLEW OPEN SMASHED THE WINDSHIELD, SHE CROSSED A LANE OF TRAFFIC WENT INTO THE DITCH, HIT HER HEAD ON THE STEERING WHEEL AND RECEIVED A MILD CONCUSSION. *TR

NHTSA ID 10368602 · filed Dec 1, 2010

I WAS QUITE HURT (TO THE DEGREE OF HAVING TO GO ON SSD) IN A REAR END COLLISION IN A 1998 SUBARU LEGACY WAGON. IN TRYING TO RECOVER THE ORIGINAL HEAD REST OF THIS CAR I LEARNED IT IS NO LONGER AVAILABLE AND CAN ONLY BE REPLACED WITH A MUCH SAFER MODEL. IN DOING A RECENT CRASH ANALYSIS WITH THIS NEW HEAD REST I REALIZED THE SIGNIFICANT DIFFERENCES AND HOW MUCH SAFER THE NEW HEAD REST IS. I LEARNED ON YOUR CAR SAFETY WEB SITE OF THE NATIONAL CAUTION ON THE WHOLE SEAT OF THIS MODEL SEATS AND HEAD REST. I HAVE HAD NUMEROUS ORTHOPEDIC (LEFT ARM, ALL/WHOLE BACK, RIGHT LEG, BOTH KNEES, POSTURE) AND BRAIN INJURY PROBLEMS FROM MY CAR ACCIDENT. I RECENTLY LEARNED (3/06), THAT SUBARU STARTED UNOFFICIALLY REPLACING THE SEAT AND HEAD REST OF THIS MODEL LEGACY 1998 THRU 1999 WHENEVER POSSIBLE. MEANING WHENEVER THESE MODELS REQUESTED NEW PARTS, THERE IS AN UNOFFICIAL RECALL IN THAT IT IS IMPOSSIBLE TO GET THE ORIGINAL PART ONLY THE SAFER NEW PARTS. I KEEP THINKING ABOUT HOW EASY A RECALL FOR APPROXIMATELY A 2 AND A HALF YEARS MODEL CAR IS (I HAVE EXPERIENCED A GM RECALL OF A PART THAT WENT VERY SMOOTHLY). THERE IS A GREAT COST TO SOCIETY AND MYSELF OF THERE NOT BEING AN OFFICIAL RECALL. PLEASE RESPOND TO THIS EMAIL WITH A LETTER OR I WILL SEND ANOTHER LETTER BY SIGNED RECEIPT EMAIL. SINCERELY, MARCIE ELLIS. *JB

NHTSA ID 10156391 · filed Apr 28, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

FUEL FILLER TUBE CORROSION CAUSES LEAK OF FUEL AND FUEL VAPOR. CHECK ENGINE LIGHT ILLUMINATES CODE P0440 (EVAP EMISSIONS MALFUNCTION). FUEL FILLER TUBE AND VALVE ASSEMBLY PARTS COST IS $200. LABOR $275. COMMON PROBLEM ON SUBARUS THAT SHOULD BE INVESTIGATED AND RECALLED DUE TO FUEL VAPOR LEAKAGE POSES AN ENVIRONMENTAL SAFETY HAZARD. *TR

NHTSA ID 10283295 · filed Sep 8, 2009

MY 1999 SUBARU OUTBACK WAGON ISSUED A CEL WITH A 440 CODE. IN FINDING THE SOURCE OF THE PROBLEM, I DISCOVERED THAT THE GAS FILL PIPE BELOW THE GAS CAP HAS ROTTED OUT AND HAS DEVELOPED, HOLES LEADING TO RAW GAS SPILLAGE AND FAILURE OF THE EMISSIONS SYSTEM. THE DESIGN OF THE COVER AROUND THE OUTSIDE OF THIS PIPE CAUSED THE ACCUMULATION OF DIRT AND DEBRIS OVER THE YEARS THAT HAS RUSTED THE PIPE FROM THE OUTSIDE IN. THIS IS A POOR DESIGN THAT ALLOWS THE DIRT TO COLLECT HERE. THERE IS NOTHING IN THE MANUAL THAT INDICATES ANY CLEANING OF THIS AREA IS REQUIRED TO PREVENT THIS FROM OCCURRING. *TR

NHTSA ID 10212187 · filed Dec 18, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1999 SUBARU OUTBACK. THE VEHICLE HAS GOODYEAR REGATTA 2 TIRES, SIZE 205/70/15. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN VIBRATING. THE VIBRATIONS WORSENED AS THE SPEED INCREASED. IN ADDITION, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND HE STATED THAT THE FRONT DRIVER'S AND PASSENGER TIRES EXHIBITED EXCESSIVE ROAD FORCE VARIATIONS. A ROAD FORCE BALANCING MEASUREMENT WAS PERFORMED ON THE DEFECTIVE TIRES; HOWEVER, THE FOUR TIRES MOUNTED ON THE VEHICLE EXHIBITED UNIFORM WEAR AND TREAD LIFE. THE TIRES WERE TEMPORARILY ROTATED TO THE REAR OF THE VEHICLE. THE TECHNICIAN RECOMMENDED REPLACING THE DEFECTIVE TIRES. THE CONTACT IS IN THE PROCESS OF REPLACING ALL FOUR TIRES. THE FAILURE MILEAGE WAS 125,355 AND CURRENT MILEAGE WAS 127,305. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB

NHTSA ID 10273601 · filed Jun 12, 2009

I BOUGHT A 1999 SUBARU OUTBACK 30TH ANNIVERSARY LIMITED EDITION IN JUNE OF 1999. WITHIN SIX MONTHS, THE CAR BEGAN TO EXHIBIT CLUTCH AND TRANSMISSION PROBLEMS. I BROUGHT THIS TO THE IMMEDIATE ATTENTION OF THE SUBARU DEALER. FOR THREE YEARS THEY DENIED THAT THERE WAS ANYTHING WRONG WITH THE VEHICLE, ALWAYS SAYING THEY WERE UNABLE TO DUPLICATE THE PROBLEMS. FINALLY IN JUNE OF 2002, I WAS ABLE TO GET A REGIONAL SERVICE SUPERVISOR TO ADMIT THAT THE CAR DEFINITELY HAD PROBLEMS. HIS FIRST SOLUTION WAS TO SUGGEST THAT I TRADE THE CAR IN ON A NEW ONE. WHEN I DECLINED, HE OFFERED TO HAVE THE CAR PROPERLY REPAIRED, AS IT SHOULD HAVE BEEN THREE YEARS PRIOR. AFTER FOUR TRIPS TO TWO DIFFERENT SUBARU DEALERS AND AFTER SUPPOSEDLY HAVING THE ENTIRE CLUTCH ASSEMBLY REPLACED THREE TIMES, THE CAR IS IN WORSE SHAPE THAN IT EVER HAS BEEN. SUBARU HAS REFUSED TO REPAIR THE CAR, DESPITE THE FACT THAT IT'S UNDER AN EXTENDED WARRANTY THAT COVERS THE ENTIRE TRANSMISSION. I HAVE HAD TO RETAIN AN ATTORNEY TO DEAL WITH SUBARU OF AMERICA. SUBARU CLAIMS THAT THE CAR NOW OPERATES AS DESIGNED AND THAT ANY PROBLEMS I AM NOW EXPERIENCING ARE A RESULT OF MY DRIVING HABITS. SUBARU REFUSES TO REPLACE THE CAR BECAUSE THEY WERE ABLE TO STALL ANY REPAIRS UNTIL THE CAR PASSED THE TWO YEAR LEMON LAW EXCLUSION. THIS IS NOT THE ONLY PROBLEM WITH THIS CAR. I HAVE HAD REPEATED BRAKE FAILURES. THE CAR WENT THROUGH A SET OF MICHELIN RADIAL TIRES IN LESS THAN 20,000 MILES. THE DRIVER'S SIDE SEAT BELT IS DEFECTIVE. I HAVE EXPERIENCED REPEATED ELECTRICAL SYSTEM FAILURES. THIS CAR CANNOT BE DRIVEN IN SNOW (CONTRARY TO SUBARU'S COMMERCIALS) BECAUSE THE TIRES BECOME COMPACTED WITH SNOW AND ARE THROWN OUT OF BALANCE. THE BRAKES ALSO BECOME COMPACTED WITH SNOW AND ICE AND HAVE FAILED REPEATEDLY, ALMOST CAUSING SERIOUS INJURY. THE RADIO ANTENNA REFUSES TO RETRACT IN COLD WEATHER. I COULD GO ON AND ON, BUT SUBARU REFUSES TO LISTEN OR REPAIR THE CAR.

NHTSA ID 10070684 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

1999 SUBARU OUTBACK LTD POWER STEERING RACK LEAK AND CAM SEAL LEAK WHICH RUINED TIMING BELT. THIS CAR IS A PIECE OF JUNK! *TT

NHTSA ID 10411908 · filed Jul 11, 2011

I HEARD A CLICKING IN MY CAR WHEN ON AN ENTRANCE RAMP. IT DID NOT SOUND TOO SERIOUS, BUT I MADE A NOTE OF IT. I WENT ON THE HIGHWAY AND WITHIN A HALF A MILE MY CAR BEGAN TO WEAVE. THE STEERING APPEARED TO FAIL AND I WENT INTO A SPIN. I COULD NOT STEER THE CAR AND LOST CONTROL. THE BRAKES WERE WORKING BUT AT THE SPEED I WAS GOING (40-45MPH) I HIT THE LEFT BARRIER AFTER GOING OVER TWO LANES. THERE WAS NO RAIN OR ICE BUT THE ROAD WAS IN REALLY BAD SHAPE FROM CONSTRUCTION. I HAD EXPERIENCED THAT WEAVING SENSATION BEFORE IN THE SUBRARU ON UNEVEN ROADS BUT NOTHING LIKE THIS EVER HAPPENED. I AM LUCKY TO BE ALIVE. THE AIRBAGS DEPLOYED AND THE CAR WAS TOTALED. THE SHOP DID NOT REALLY CHECK WHAT WENT WRONG THEY SAID THE AXLE AND BRAKES AND TIRES SEEMED FINE. THE CAR COULD NOT START AND APPARENTLY THE TIMING CHAIN HAD BEEN DAMAGED. *LA

NHTSA ID 10045296 · filed Nov 2, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

I BOUGHT A 1999 SUBARU OUTBACK 30TH ANNIVERSARY LIMITED EDITION IN JUNE OF 1999. WITHIN SIX MONTHS, THE CAR BEGAN TO EXHIBIT CLUTCH AND TRANSMISSION PROBLEMS. I BROUGHT THIS TO THE IMMEDIATE ATTENTION OF THE SUBARU DEALER. FOR THREE YEARS THEY DENIED THAT THERE WAS ANYTHING WRONG WITH THE VEHICLE, ALWAYS SAYING THEY WERE UNABLE TO DUPLICATE THE PROBLEMS. FINALLY IN JUNE OF 2002, I WAS ABLE TO GET A REGIONAL SERVICE SUPERVISOR TO ADMIT THAT THE CAR DEFINITELY HAD PROBLEMS. HIS FIRST SOLUTION WAS TO SUGGEST THAT I TRADE THE CAR IN ON A NEW ONE. WHEN I DECLINED, HE OFFERED TO HAVE THE CAR PROPERLY REPAIRED, AS IT SHOULD HAVE BEEN THREE YEARS PRIOR. AFTER FOUR TRIPS TO TWO DIFFERENT SUBARU DEALERS AND AFTER SUPPOSEDLY HAVING THE ENTIRE CLUTCH ASSEMBLY REPLACED THREE TIMES, THE CAR IS IN WORSE SHAPE THAN IT EVER HAS BEEN. SUBARU HAS REFUSED TO REPAIR THE CAR, DESPITE THE FACT THAT IT'S UNDER AN EXTENDED WARRANTY THAT COVERS THE ENTIRE TRANSMISSION. I HAVE HAD TO RETAIN AN ATTORNEY TO DEAL WITH SUBARU OF AMERICA. SUBARU CLAIMS THAT THE CAR NOW OPERATES AS DESIGNED AND THAT ANY PROBLEMS I AM NOW EXPERIENCING ARE A RESULT OF MY DRIVING HABITS. SUBARU REFUSES TO REPLACE THE CAR BECAUSE THEY WERE ABLE TO STALL ANY REPAIRS UNTIL THE CAR PASSED THE TWO YEAR LEMON LAW EXCLUSION. THIS IS NOT THE ONLY PROBLEM WITH THIS CAR. I HAVE HAD REPEATED BRAKE FAILURES. THE CAR WENT THROUGH A SET OF MICHELIN RADIAL TIRES IN LESS THAN 20,000 MILES. THE DRIVER'S SIDE SEAT BELT IS DEFECTIVE. I HAVE EXPERIENCED REPEATED ELECTRICAL SYSTEM FAILURES. THIS CAR CANNOT BE DRIVEN IN SNOW (CONTRARY TO SUBARU'S COMMERCIALS) BECAUSE THE TIRES BECOME COMPACTED WITH SNOW AND ARE THROWN OUT OF BALANCE. THE BRAKES ALSO BECOME COMPACTED WITH SNOW AND ICE AND HAVE FAILED REPEATEDLY, ALMOST CAUSING SERIOUS INJURY. THE RADIO ANTENNA REFUSES TO RETRACT IN COLD WEATHER. I COULD GO ON AND ON, BUT SUBARU REFUSES TO LISTEN OR REPAIR THE CAR.

NHTSA ID 10070684 · filed Jan 15, 2004

MY 1999 SUBARU OUTBACK STALLS WHEN IT IS COLD. THE CAR HAS BEEN TO THE DEALERSHIP FOR TUNE-UPS AND REPAIRS WITH NO RESOLUTION. THE DEALERSHIP AND SUBARU'S AREA SERVICE REPRESENTATIVE, BOB WISEMAN, HAVE CLOSED THE CASE. I AM STUCK WITH A CAR THAT WON'T RUN. *LA

NHTSA ID 10042992 · filed Oct 15, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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