RoadVitals

1999 Nissan Quest

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
118
Latest Feb 6, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 2, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
6 injuries, 0 deaths reported

Overview

Our database contains 118 NHTSA owner-reported complaints for the 1999 Nissan Quest, most frequently naming the driver assistance, brakes and visibility categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 68 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING:RACK AND PINION

Oct 2, 2000
70,000 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
The risk: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
The remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE.
NISSAN NORTH AMERICA, INC.View on NHTSA.gov

EXTERIOR LIGHTING:TAIL LIGHTS

Dec 20, 1999
67,000 units potentially affected
The defect: VEHICLE DESCRIPTION: MINIVANS AND LIGHT DUTY TRUCKS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB.
The risk: IF THE BULB FALLS OUT OF THE SOCKET, THE BRAKE OR TAIL LAMP FUNCTION CANNOT OCCUR.
The remedy: DEALERS WILL REPLACE THE TAIL LAMP SOCKETS.
NISSAN NORTH AMERICA, INC.Manufacturer number B0073View on NHTSA.gov

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

Aug 5, 1999
1,600 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS. THE FUEL TANK RETENTION STRAP (TWO STRAPS PER VEHICLE) CAN BREAK AT THE SPOT WELDS CAUSING AN UNDERBODY RATTLE.
The risk: THERE IS ALSO A POTENTIAL FOR FUEL TANK SEPARATION OR FUEL LEAK, INCREASING THE RISK OF A FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL TANK RETENTION STRAPS.
NISSAN NORTH AMERICA, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04020ClosedPreliminary Evaluation

FAILING HEADLIGHTS

Opened Feb 26, 2004
Closed Jun 24, 2004

NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT DEFORMATION TO THE HEADLIGHT CONNECTOR.IN APRIL 1999, THE SUPPLIER OF THE HEADLIGHT FOR NISSAN AND FORD CHANGED TO A BULB USING THE STAINLESS STEEL TERMINALS THAT DID NOT MEET ORIGINAL SPECIFICATIONS.ON JULY 17, 2000, THE SUPPLIER BEGAN USING A BULB MEETING THE VEHICLE MANUFACTURER'S SPECIFICATIONS.THIS PROBLEM CAN AFFECT INDEPENDENTLY EITHER HEADLIGHT BUT DOES NOT CAUSE SIMULTANEOUS FAILURE OF BOTH HEADLIGHTS. THE PROBLEM ALSO DOES NOT AFFECT FRONT PARKING LAMPS.AS A RESULT, THE COMPLAINTS TYPICAL REPORT SINGLE FAILURE OF ONE HEADLIGHT.THERE ARE NO CRASHES OR LOSS OF VEHICLE CONTROL REPORTED.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EXTERIOR LIGHTING:HEADLIGHTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Feb 6, 2013

TL* THE CONTACT OWNS A 1999 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS FAILED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

NHTSA ID
10496609
Incident
Nov 15, 2012
Mileage
102,000 mi
Body & structureInterior & seats
Filed Mar 24, 2012

THE DOOR LATCH TO THE BACK SIDE OF THE DRIVERS SIDE SLIDING DOOR CAME OFF AND NOW THE DOOR WILL NOT LATCH. THIS HAPPENED WHILE CAR WAS STOPPED. *TR

NHTSA ID
10452879
Incident
Mar 24, 2012
Driver assistance
Filed Mar 11, 2011
1 injury reported

NISSAN QUEST 1999. CRUISE CONTROL MALFUNCTION CAUSING THE VEHICLE TO GAIN SPEED AND GET OUT OF CONTROL. STOPPING THE VEHICLE BECOMES VERY DIFFICULT. *TR

NHTSA ID
10389887
Incident
Mar 7, 2011
Mileage
140,000 mi
EnginePowertrain (other)
Filed Mar 11, 2011

NISSAN QUEST 1999. GAS PEDAL IS BLOCKING AND REQUIRES REVERE STRENGTH TO BE PUSHED. THIS HAPPENS SEVERAL TIMES DURING THE DAY. ONCE THE PEDAL IS PUSHED HARD THE VEHICLE SUDDENLY THRUSTS, CAUSING POSSIBLE DAMAGE TO THE ENGINE AND TRANSMISSION. THIS ALSO CAUSES THE VEHICLE TO SUDDENLY GAIN MUCH SPEED AND REQUIRES EXTRA CONTROL BY THE DRIVER. I AM SEEING MANY COMPLAINTS ON THIS WEBSITE REGARDING THE SAME ISSUE (REFERD TO AS 'GAS PEDAL STICKING'). *TR

NHTSA ID
10389886
Incident
Jul 1, 2005
Mileage
50,000 mi
Engine
Filed Mar 11, 2011

NISSAN QUEST 1999 STARTED HAVING SEVERE ENGINE PROBLEMS AS 50,000 MILES AND JUST 5 YEARS OF USE. THE VEHICLE IS SIMILAR TO FORD WINDSTAR AND MERCURY VILLAGES AND WAS MANUFACTURED IN ONE OF THEIR PLANTS. FORD HAS ISSUED MANY RECALLS TO ADDRESS THESE ISSUES. NISSAN IS HAS DENIED ANY PROBLEMS WITH THE VEHICLES. *TR

NHTSA ID
10389885
Incident
May 1, 2004
Mileage
50,000 mi
Body & structure
Filed Mar 11, 2011

1999 NISSAN QUEST STARTED RUSTING SEVERELY AFTER ONLY 30,000 MILES AND 4 YEARS OF USE. *TR

NHTSA ID
10389883
Incident
Mar 1, 2003
Mileage
40,000 mi
BrakesDriver assistance
Filed Feb 4, 2010

TL*THE CONTACT OWNS 1999 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 5 MPH INTO A THE PARKING LOT THE VEHICLE BEGAN TO IDLE EXCESSIVELY UNTIL SHE SHIFTED IT INTO NEUTRAL GEAR AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VEHICLE SPEED CONTROL SENSOR FAILED. THE DEALER ALSO STATED THAT THE BRAKE SYSTEM NEEDED TO BE REPAIRED. THE ESTIMATED REPAIR COST WAS $875. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR SINCE THE WARRANTY HAD EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000.

NHTSA ID
10305837
Incident
Jan 28, 2010
Mileage
78,000 mi
Airbags
Filed Nov 9, 2009
Crash reported1 injury reported

PASSENGER IN 1999 NISSAN QUEST VAN. AT 40MPH, A CAR CUT US OFF RESULTING IN HEAD ON COLLISION. AIRBAGS ON BOTH DRIVER AND PASSENGER SIDE DID NOT DEPLOY. *TR

NHTSA ID
10291501
Incident
Nov 4, 2009

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB08-097L

STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-053

ELECTRICAL SYSTEM

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

NTB23-049

ELECTRICAL SYSTEM

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect “Test with DCA” and “Replace” results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT:  CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000  CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/  DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/  DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

NTB13-107F

ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-003C

ELECTRICAL SYSTEM

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB09-081J

STRUCTURE; VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nissan Quest by model year
YearComplaintsRecallsInvestigationsIssue Index
2017600
2016130028.0
2015120041.4
2014180038.2
2013180028.8
2012931145.4
2011661142.1
2010000
2009222150.1
2008503160.1
20072281141.4
2006741038.5
2005822152.1
20044454459.8
2002290035.9
2001421046.7
2000872157.7
1999Viewing1184154.4
1998411143.7
1997892258.8
19961342255.3
19951673357.4
19941652253.4
19931185260.6
1992300
1991100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.