Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1999 Nissan Quest submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHEN VEHICLE GETS UP TO SPEED OF 58 TO 63 THERE IS A VERY BAD VIBRATION IN THE FRONT END. VEHICLE HAS BEEN ALIGNED, BEARING HAS BEEN REPLACED, RIMS AND TIRES HAVE BEEN CHANGED. PROBLEM IS STILL OCCURRING.*AK. ALSO THE LAMP SOCKET, WIPER SWITCH, RACK BOLTS, CUP HOLDER AND HUB ASSEMBLY HAVE ALL BEEN REPLACED.*JB
THIS VEHICLE HAS NUMEROUS PROBLEMS BEGINNING WITH THE BRAKES HAVING TO BE CHANGED MULTIPLE TIMES; ONE OCCASION WHILE DRIVING ON THE EXPRESSWAY MY PASSENGER SLIDING DOOR OPENED UP RESULTING IN ME HAVING TO PULL TO THE SIDE OF THE ROAD AND CLOSE THE DOOR. WHEN I FIRST PURCHASED THE VEHICLE I WOULD GET IN AND START THE CAR, THE WINDSHIELD WIPERS WOULD GO, THE HORN WOULD BLOW AND AND THE DOORS WOULD LOCK; THERE WAS A TERRIBLE BANGING SOUND COMING FROM WHAT APPEARED TO BE THE REAR OF THE VEHICLE, BUT AFTER 3 STOPS IN THE SHOP WAS IDENTIFIED AS A BOLT BEING LOOSE IN THE STEARING COLUMN, MY GAS PEDAL STICKS AND WILL ALL OF A SUDDEN RELEASE CAUSING THE VEHICLE TO LUNGE FORWARD; THE REAR BULBS ALL BLEW OUT IN THE REAR OF THE VAN AND MELTED THE ENCASING SURROUNDING THE BULBS; DURING A RAIN STORM THE WINDOWS WHERE IN THE DOWN POSITION AND WOULD NOT GO UP; THE VEHICLE HAD TO GO INTO THE DEALER FOR THEM TO PULL THEM UP; WHEN YOU ATTEMPT TO LOCK THE DOORS THE LOCKS MAKE A SOUND AS IF THEY ARE ATTEMPTING TO LOCK OR UNLOCK BUT DO NOT, IT TAKES SEVERAL ATTEMPTS TO UNLOCK THE DOOR WHETHER INSIDE OR OUTSIDE OF THE VEHICLE...ULTIMATELY THIS VEHICLE HAS BEEN A SINCERE DISAPPOINTMENT THAT NEEDS TO BE RETURNED TO THE DEALER, HOWEVER MY DEALER HAS GONE OUT OF BUSINESS AND THE NEW DEALER WILL NOT TAKE THE VEHICLE BACK BECAUSE IT IS NOT THEIR RESPONSIBILITY. I HAVE CONTACTED NISSAN ABOUT THE VEHICLE BUT NISSAN'S RESPONSE IS TO RETURN THE VEHICLE TO THE DEALER FOR SERVICE. NISSAN IS NOT PAYING FOR A LOANER CAR AND I CAN'T CONTINUE TO TAKE TIME FROM WORK TO BABYSIT A VEHICLE MORE THAN MY CHILDREN...THIS WILL BE THE LAST NISSAN I OWN. I ALMOST DON'T WANT TO GET RID OF IT BECAUSE I DON'T WANT ANOTHER UNSUSPECTED INDIVIDUAL TO PURCHASE THIS NIGHTMARE ON WHEELS*AK
GLASS ON PASSENGER'S SIDE OF VEHICLE, RIGHT SIDE OF WINDSHIELD AND RIGHT SIDE DOOR WINDOWS, ARE BECOMING DISTORTED, AND IMPAIR VISIBILITY OF DRIVER. MANUFACTURER IS UNWILLING TO ASSIST CONSUMER WITH THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
FILLED FUEL TANK & DROVE APPROXIMATELY 230 MILES WHEN ENGINE CHECK LIGHT CAME ON. DROVE 30 MORE MILES & ENGINE CHECK LIGHT WENT OUT. TOOK TO DEALER & MECHANIC PLACED VEHICLE ON DIAGNOSTIC MACHINE. CODES APPEARED. PARTS WERE ORDERED & PLACED ON VEHICLE. PROBLEM CAME BACK. LEAK COULD NOT BE LOCATED COMING FROM ENGINE. NUTS & BOLTS INDICATED EVAOPRATED VENT HOSE. *AK SERVICE ENGINE SOON LIGHT KEEPT COMING ON DUE TO EGR SOLENOID VALVE FAILURE. *YH
EXTERIOR MIRROR ON DRIVER'S SIDE VIBRATES EXCESSIVELY, CREATING AN ILLUSION OF VEHICLE BEHIND/BESIDES YOU. MIRROR WAS REPLACED BY THE DEALERSHIP IN AUGUST OF 1999 UNDER WARRANTY FOR THE SAME PROBLEM. MANUFACTURER WAS NOT WILLING TO REPLACE MIRROR FREE OF CHARGE THIS TIME. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
LEFT AND RIGHT REAR VIEW MIRROR VIBRATED SO BAD AT SPEEDS OF 55+ THAT CONSUMER CANNOT SEE OUT OF THEM. NLM
WINDSHIELD WIPERS COME ON BY THEMSELVES. ALSO, WHILE DRIVING THE MOULDING THAT HOLDS THE WINDOWS IN FELL OUT. CONSUMER IS AFRAID THAT THE ENTIRE WINDOW MAY FALL IN ON THEM WHILE DRIVING. *AK *ML
I PURCHASED THE VEHICLE ON JUNE 17, 1999 BRAND NEW AT TORRANCE NISSAN. ABOUT TWO WEEKS LATER, FRONT BRAKES STARTED MAKING GRINDING NOISE. I WAS TOLD BY BOTH DEALER AND MANUFACTURER THAT IT WAS NORMAL SINCE THEY ABANDONED ABESTOS FROM BRAKE PADS. I INSISTED THAT THEY CHANGED THE PADS. THEY FINALLY AGREED AND ORDERED SPECIAL PADS FROM THE FACTORY. NOISE WENT AWAY UNTIL LAST MONTH. THEY REPLACED THE PADS ONCE AGAIN AND IT'S OK RIGHT NOW. AN ENGINEER FROM THE FACTORY FINALLY ADMITTED THAT THERE'S A DEFECT IN THE DESIGN AND MOST '99 QUEST HAVE THAT SAME PROBLEM. DRIVER SIDE MIRROR VIBRATES AT HIGH SPEED ABOVE 70. AGAIN, ENGINEER FROM FACTORY STATED THAT IS A DEFECT AND R&D IS TRYING TO RESOLVE IT. DRIVER SIDE SLIDING DOOR LATCH COMES OPEN AFTER SLIDING IT BACK AND FOURTH AFTER FOUR TIMES. IT HAS BEEN BACK TO THE DEALER MANY TIMES AND SINCE YESTERDAY, IT'S OK. THE MAIN PROBLEM IS THE POOR GAS MILEAGE. WE'RE PUTTING IN 87 OCTANE GAS RECOMMENDED IN THE MANUAL. WE'VE BEEN GETTING ABOUT 13 MILES/GALLON IN THE CITY AND ABOUT 18 IF WE DRIVE BOTH FREEWAY AND CITY. THE TANK TAKES ABOUT 20 GALLONS AND EVERY 16.5 GALLONS, WE'RE ONLY GETTING ABOUT 260 MILES FROM THE TRIP READING. NISSAN CONSUMER AFFAIR FIRST TOLD US THAT NEW CAR WILL GIVE POOR READING SINCE ALL PARTS HAVEN'T BEEN BROKEN INTO. WE SHOULD DRIVE IT TO 5000 MILES. THE VAN IS AT 5750 MILES AND MILEAGE HAS NOT IMPROVED AT ALL. I CONTACTED CONSUMER AFFAIR AND THEY TOLD ME THAT I SHOULD NOT BE USING MOBIL AND ARCO GAS AND TO GET THAT KIND OF MILEAGE, I SHOULD BE PUTTING IN 95 OCTANE. IF THIS IS THE CASE, THEN HOW IT'S NOT STATED IN THE OWNER'S MANUAL?
NO SUMMARY.
BOTH OUTSIDE MIRRORS VIBRATE, MAKING IT DIFFICULT TO SEE. HAPPENS AT ALMOST ANY SPEED. QUESTIONED DEALER MANY TIMES ("NO FIX AVAILABLE"). -KS
WINDSHIELD WIPER SYSTEM WHILE IN THE "HIGH" MODE, MAKES A DISTRACTING NOISE WHICH CAUSES OCCUPANT NOT TO USE THE HIGH MODE, BUT THE MEDIUM MODE WHICH MAY CAUSE VISUAL DIFFCULTY. THE WIPER BLADE HITS THE SIDE OF THE VEHICLE. DEALER SAID ITS THE CHARACTERISTIC OF THE VEHICLE. NISSAN CORPORATION IS CALLING IT A DESIGN FLAW. ALSO, WHEN THE VEHICLE IS AT A STOP AND THE A/C SYSTEM IS ON, THE VEHICLE LURCHES FORWARD WHEN THE IDLE CHANGES, WHICH MAY CAUSE A CRASH. . *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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