Seat belts
Filed Nov 15, 2021
Rear seat belt does not protect my child in both left and right.The left side doesn't even stop from a hard brake.
- NHTSA ID
- 11440575
- Incident
- Nov 13, 2021
2013 Nissan Quest
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Nov 15, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Overview
Our database contains 18 NHTSA owner-reported complaints for the 2013 Nissan Quest, most frequently naming the powertrain (other), tires & wheels and other / unspecified categories. 117 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2014 | 1 | 1 |
| Oct 2014 | 1 | 2 |
| Apr 2015 | 1 | 3 |
| Oct 2015 | 1 | 4 |
| Nov 2015 | 1 | 5 |
| Dec 2017 | 1 | 6 |
| Jan 2018 | 1 | 7 |
| Jun 2018 | 1 | 8 |
| Jul 2018 | 1 | 9 |
| May 2019 | 1 | 10 |
| Aug 2019 | 2 | 12 |
| Jul 2020 | 3 | 15 |
| Jan 2021 | 1 | 16 |
| Feb 2021 | 1 | 17 |
| Nov 2021 | 1 | 18 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)947.4%
- Tires & wheels210.5%
- Other / unspecified210.5%
- Body & structure210.5%
- Seat belts15.3%
- Brakes15.3%
- Driver assistance15.3%
- Electrical15.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Brakes
Filed Feb 24, 2021
TL* THE CONTACT OWNS A 2013 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD ATTEMPT TO STOP BUT CONTINUED MOVING FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,572.
- NHTSA ID
- 11397804
- Incident
- Feb 24, 2021
- Mileage
- 103,572 mi
Body & structure
Filed Jan 11, 2021
2013PEARL WHITE NISSAN QUEST WAS PURCHASED NEW. PAINT IS PEELING OFF ON THE HOOD AND REAR LIFT DOOR SHOWING PRIMED OR METAL SURFACE. VEHICLE WAS STATIONARY DURING THIS PROCESS.
- NHTSA ID
- 11387551
- Incident
- Jan 1, 2016
- Mileage
- 10,000 mi
Powertrain (other)
Filed Jul 28, 2020
CVT TRANSMISSION COMPLETE FAILURE
- NHTSA ID
- 11341764
- Incident
- Jul 27, 2020
- Mileage
- 95,852 mi
Powertrain (other)
Filed Jul 28, 2020
DRIVING DOWN THE FREEWAY, TRANSMISSION GAVE OUT AS WE WERE PULLING INTO THE EXIT. WERE ABLE TO CRUISE TO A READ. CVT COMPLETE FAILURE AT 95,852 MILES. HAVE ALWAYS LOVED NISSAN BUT HAVE HAD TWO MAJOR ISSUES IN THE LAST FEW MONTHS THAT HAVE LEFT A BAD TASTE
- NHTSA ID
- 11341757
- Incident
- Jul 27, 2020
- Mileage
- 95,852 mi
Powertrain (other)
Filed Jul 23, 2020
I WAS DRIVING AND UNABLE TO ACCELERATE. THE VEHICLE JUDDERS AT LOW SPEEDS. THERE IS A WINNING SOUND THAT COMES FROM THE ENGINE. I HAVE HAD MULTIPLE SENSORS REPLACED FOR THE CVT BUT NOTHING HAS FIXED THIS ISSUE.
- NHTSA ID
- 11341123
- Incident
- Jul 22, 2020
Powertrain (other)
Filed Aug 26, 2019
CVT (TRANSMISSION) BEGAN SLIPPING/JERKING AND DISENGAGING AT APPROXIMATELY 121,000 MILES. UPON INITIAL START UP THE SLIPPING/JERKING CAN BE NOTICED. ONCE VEHICLE REACHES NORMAL OPERATING TEMPERATURES (DRIVING CONDITIONS), ITS ABILITY TO ENGAGE IS HIT/MISS LEAVING VEHICLE RELATIVELY MOTIONLESS IN MIDDLE OF INTERSECTION AFTER A STOP/SLOW DOWN. THIS CONDITION LEAVES VEHICLE/OCCUPANTS IN A SERIOUS HAZARDOUS SITUATION, ESPECIALLY ATTEMPTING TO TURN THROUGH CROSS TRAFFIC.
- NHTSA ID
- 11246366
- Incident
- Aug 17, 2019
- Mileage
- 121,000 mi
Driver assistancePowertrain (other)
Filed Aug 19, 2019
I WAS DRIVING MY 2013 NISSAN QUEST, WHEN WITHOUT ANY WARNING IT STOP ACCELERATING, IT WOULD NIT GO FORWARD OR BACKWARDS. I WAS STUCK IN THE MIDDLE OF TRAFFIC WITH A CAR FULL OF MY FAMILY THIS IS VERY DANGEROUS. I NOTICED THAT WHEN THE A/C IS ON THE CAR WILL MOVE FORWARD OR BACKWARDS. THIS IS DANGEROUS AND WHEN MOVING AND YOU TURN RIGHT OR LEFT THE VAN STOPS ACCELERATING WITH OUT ANYWARNING NO CHECK ENGINE NOTHING . THIS PROBLEM NEEDS TO BE FIXED BEFORE A HOLE FAMILY LOSSES THERE LIFE DUE TO FAULTY WARNING AND THE TRANSMISSION NOT WORKING LIKE IT SHOULD, IT SOUNDS LIKE THIS IS AN ISSUE WITH A LOT OF THE SAME MODEL VANS. *TR
- NHTSA ID
- 11244870
- Incident
- Aug 18, 2019
- Mileage
- 101,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
NTB09-131C
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB19-071D
AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
NTB13-027D
ELECTRICAL SYSTEM
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-066C
ELECTRICAL SYSTEM
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107G
ELECTRICAL SYSTEM
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2017 | 6 | 0 | 0 | — |
| 2016 | 13 | 0 | 0 | 28.0 |
| 2015 | 12 | 0 | 0 | 41.4 |
| 2014 | 18 | 0 | 0 | 38.2 |
| 2013Viewing | 18 | 0 | 0 | 28.8 |
| 2012 | 93 | 1 | 1 | 45.4 |
| 2011 | 66 | 1 | 1 | 42.1 |
| 2010 | 0 | 0 | 0 | — |
| 2009 | 22 | 2 | 1 | 50.1 |
| 2008 | 50 | 3 | 1 | 60.1 |
| 2007 | 228 | 1 | 1 | 41.4 |
| 2006 | 74 | 1 | 0 | 38.5 |
| 2005 | 82 | 2 | 1 | 52.1 |
| 2004 | 445 | 4 | 4 | 59.8 |
| 2002 | 29 | 0 | 0 | 35.9 |
| 2001 | 42 | 1 | 0 | 46.7 |
| 2000 | 87 | 2 | 1 | 57.7 |
| 1999 | 118 | 4 | 1 | 54.4 |
| 1998 | 41 | 1 | 1 | 43.7 |
| 1997 | 89 | 2 | 2 | 58.8 |
| 1996 | 134 | 2 | 2 | 55.3 |
| 1995 | 167 | 3 | 3 | 57.4 |
| 1994 | 165 | 2 | 2 | 53.4 |
| 1993 | 118 | 5 | 2 | 60.6 |
| 1992 | 3 | 0 | 0 | — |
| 1991 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.