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2013 Nissan Quest Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Nov 15, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 17, 2014

What this page shows

Our database holds 18 NHTSA owner-reported complaints for the 2013 Nissan Quest. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–18 of 18

Seat belts
Filed Nov 15, 2021

Rear seat belt does not protect my child in both left and right.The left side doesn't even stop from a hard brake.

NHTSA ID
11440575
Incident
Nov 13, 2021
Brakes
Filed Feb 24, 2021

TL* THE CONTACT OWNS A 2013 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD ATTEMPT TO STOP BUT CONTINUED MOVING FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,572.

NHTSA ID
11397804
Incident
Feb 24, 2021
Mileage
103,572 mi
Body & structure
Filed Jan 11, 2021

2013PEARL WHITE NISSAN QUEST WAS PURCHASED NEW. PAINT IS PEELING OFF ON THE HOOD AND REAR LIFT DOOR SHOWING PRIMED OR METAL SURFACE. VEHICLE WAS STATIONARY DURING THIS PROCESS.

NHTSA ID
11387551
Incident
Jan 1, 2016
Mileage
10,000 mi
Powertrain (other)
Filed Jul 28, 2020

CVT TRANSMISSION COMPLETE FAILURE

NHTSA ID
11341764
Incident
Jul 27, 2020
Mileage
95,852 mi
Powertrain (other)
Filed Jul 28, 2020

DRIVING DOWN THE FREEWAY, TRANSMISSION GAVE OUT AS WE WERE PULLING INTO THE EXIT. WERE ABLE TO CRUISE TO A READ. CVT COMPLETE FAILURE AT 95,852 MILES. HAVE ALWAYS LOVED NISSAN BUT HAVE HAD TWO MAJOR ISSUES IN THE LAST FEW MONTHS THAT HAVE LEFT A BAD TASTE

NHTSA ID
11341757
Incident
Jul 27, 2020
Mileage
95,852 mi
Powertrain (other)
Filed Jul 23, 2020

I WAS DRIVING AND UNABLE TO ACCELERATE. THE VEHICLE JUDDERS AT LOW SPEEDS. THERE IS A WINNING SOUND THAT COMES FROM THE ENGINE. I HAVE HAD MULTIPLE SENSORS REPLACED FOR THE CVT BUT NOTHING HAS FIXED THIS ISSUE.

NHTSA ID
11341123
Incident
Jul 22, 2020
Powertrain (other)
Filed Aug 26, 2019

CVT (TRANSMISSION) BEGAN SLIPPING/JERKING AND DISENGAGING AT APPROXIMATELY 121,000 MILES. UPON INITIAL START UP THE SLIPPING/JERKING CAN BE NOTICED. ONCE VEHICLE REACHES NORMAL OPERATING TEMPERATURES (DRIVING CONDITIONS), ITS ABILITY TO ENGAGE IS HIT/MISS LEAVING VEHICLE RELATIVELY MOTIONLESS IN MIDDLE OF INTERSECTION AFTER A STOP/SLOW DOWN. THIS CONDITION LEAVES VEHICLE/OCCUPANTS IN A SERIOUS HAZARDOUS SITUATION, ESPECIALLY ATTEMPTING TO TURN THROUGH CROSS TRAFFIC.

NHTSA ID
11246366
Incident
Aug 17, 2019
Mileage
121,000 mi
Driver assistancePowertrain (other)
Filed Aug 19, 2019

I WAS DRIVING MY 2013 NISSAN QUEST, WHEN WITHOUT ANY WARNING IT STOP ACCELERATING, IT WOULD NIT GO FORWARD OR BACKWARDS. I WAS STUCK IN THE MIDDLE OF TRAFFIC WITH A CAR FULL OF MY FAMILY THIS IS VERY DANGEROUS. I NOTICED THAT WHEN THE A/C IS ON THE CAR WILL MOVE FORWARD OR BACKWARDS. THIS IS DANGEROUS AND WHEN MOVING AND YOU TURN RIGHT OR LEFT THE VAN STOPS ACCELERATING WITH OUT ANYWARNING NO CHECK ENGINE NOTHING . THIS PROBLEM NEEDS TO BE FIXED BEFORE A HOLE FAMILY LOSSES THERE LIFE DUE TO FAULTY WARNING AND THE TRANSMISSION NOT WORKING LIKE IT SHOULD, IT SOUNDS LIKE THIS IS AN ISSUE WITH A LOT OF THE SAME MODEL VANS. *TR

NHTSA ID
11244870
Incident
Aug 18, 2019
Mileage
101,000 mi
Powertrain (other)
Filed May 10, 2019

WE PURCHASED OUR 2013 NISSAN QUEST MINIVAN SIX YEARS AGO, AND THE CVT TRANSMISSION FAILED WHILE DRIVING HOME FROM CHURCH ON SUNDAY, MAY 5TH. AFTER GETTING GAS, I TRIED TO ACCELERATE AND THE ENTIRE FRONT STARTED VIBRATING AND VERY MINIMAL ACCELERATION ABILITY, 0-10MPH. I WENT FROM PARKING LOT ONTO CITY STREETS BARELY ABLE TO MOVE FORWARD/ACCELERATE. ONCE I WAS ON BIGGER STREET, SPEED LIMIT OF 40MPH, I STILL COULDN'TT ACCELERATE OVER 5-10MPH. PARKED IN THE DRIVEWAY;LATER IN AFTERNOON, INDEPENDENT MECHANIC CAME TO OUR HOUSE TO TEST CONTROL PANEL WITH CODE READER, HE CONFIRMED IT WAS THE TRANS. WE TEST DROVE TO DETERMINE IF WE COULD DRIVE 20-30 MINUTES TO NISSAN DEALER, BUT WE BARELY GOT A HALF A BLOCK FROM OUR HOUSE BEFORE WE LOST TOTAL ACCELERATION - COULD NOT MOVE FORWARD AT ALL. WE SHUT THE VAN OFF, RESTARTED IT WHICH ALLOWED US TO GO 5MPH & GET HOME. THE CVT TRANSMISSION NEEDS TO BE REPLACED IN ALL NISSAN MODELS. 6 YEAR OLD VAN, STILL OWE 10 CAR PAYMENTS W/LIMITED WARRANTY VALID UNTIL APRIL 2020, HOWEVER WE HAVE 118,000 MILES,SURPASSING 100K LIMIT. WE'VE READ ONLINE 1KS OF CONSUMER COMPLAINTS ON CVT TRANS FAILURE,SENTRA, ROGUE, MURANO, ALTIMA, QUEST. NISSAN REFUSES TO RECALL FOR CVT TRANS REPLACEMENT BECAUSE IT IS NOT DEEMED A SAFETY ISSUE. BEING UNABLE TO ACCELERATE ABOVE 10MPH IN HEAVY TRAFFIC WITH OUR KIDS IN THE VEHICLE IS A SAFETY ISSUE. NISSAN US CUST SERVICE REP GAVE US THE RUN AROUND: TOW VAN TO DEALER FOR NISSAN TEST THEN THE CASE WOULD BE REVIEWED (SHELL OUT $300) HOWEVER THERE IS NO GUARANTEE OF REPLACEMENT OF CVT TRANSMISSION BY NISSAN. I AM A TEACHER, THIS MINIVAN IS MY TRANSPORTATION TO/FROM SCHOOL. MY HUSBAND WORKS PART-TIME AS WAREHOUSE LABORER, SO WE CANNOT AFFORD TO REPLACE THE CVT TRANS FOR $5000. NISSAN CORPORATE NEEDS TO ADDRESS THIS SAFETY ISSUE INVOLVING THE CVT TRANS & REPLACE ALL CVTS & DEVELOP NEW TRANS. LIVES ARE AT STAKE.

NHTSA ID
11206929
Incident
May 5, 2019
Mileage
118,000 mi
Filed Jul 12, 2018

THIS ISSUE IS HAPPENING ON A CITY STREET, BOTH AT A STAND STILL AND IN MOTION. ALSO GOING BOTH STRAIGHT AND TURNING. EXTREMELY DANGEROUS!! OUT OF NOWHERE I WILL HAVE MY FOOT ON THE GAS PEDAL, AND IT ALMOST SEEMS LIKE NO GAS IS GETTING INTO THE SYSTEM. MY FOOT WILL BE ON THE GAS, AND NOTHING WILL HAPPEN. THE RPM GAUGE WON'T EVEN MOVE. IT'S ESPECIALLY SCARY WHEN THIS HAPPENS MID-TURN.

NHTSA ID
11110890
Incident
Jul 11, 2018
Mileage
65,230 mi
Powertrain (other)
Filed Jun 18, 2018

I'M EXPERIENCING WHINING NOISE WHILE ACCELERATING AND DECELERATING. I DID SOME RESEARCH AND LOTS OF PEOPLE COMPLAINED ABOUT THE SAME ISSUE. NISSAN DID EXTEND THE WARRANTY ON THE EARLIER MODELS. HOWEVER, IT DOENS'T INCLUDE MY MODEL AND YEAR.

NHTSA ID
11102255
Incident
Jun 1, 2018
Powertrain (other)
Filed Jan 3, 2018

WHILE TAKING MY VAN OUT OF PARKING LOT, THE VAN WOULDN'T ACCELERATE DESPITE THE FACT THAT RPM GUAGE SHOWED PROPER RPM. I TRIED TO BACK THE VAN, BUT SAME SITUATION. I CHECKED ANY WARNING SIGN SUCH AS CHECK ENGINE BUT THERE WAS NO SUCH SIGN. EVENTUALLY THE VAN STARTED ACCELERATING VERY SLOWLY AND PICKED UP SOME SPEED. I STRAIGHT REACHED TO GLEN BURNIE TRANSMISSIONS SHOP AND THEIR MASTER TECHNICIAN CONDUCTED THE DIAGNOSTIC AND A DRIVE TEST. HE THEN INFORMED ME THAT ANTIFREEZE FROM RADIATOR HAS MIXED INTO TRANSMISSION AND CAUSED THE TRANSMISSION TOTALLY DAMAGED. HE TOLD ME THAT IT NEED A NEW TRANSMISSION AND RADIATOR. THE ESTIMATED CAST IS $4595 PLUS TAX. I THEN CHECKED WITH THE LOCAL NISSAN SERVICE AND THEIRIK SERVICE TECHNICIAN SAID THAT IT IS A VERY COMMON PROBLEM IN PATHFINDER AND QUEST EVEN WITHOUT WARNING. HE GAVE ME THE REPAIR ESTIMATE OF $ 7500. I AM TRULY UPSET WITH THIS MANUFACTURER MAJOR DEFECT THAT CAUSE SO MUCH ECONOMIC LOSS TO THE CUSTOMER. I WOULD REALY WANT NISSAN TO REPAIR THIS FOR FREE. WHILE DRIVING TO THE TRANSMISSION SHOP THE VAN WOULDN'T PICK UP ACCELERATION AT THE TRAFFIC LIGHTS AFTER STOP AND ALL THE VEHICLES BEHIND ME WERE JUMBLED UP AND IT MADE A SAFETY HAZARD FOR MOTORISTS AS WELL AS FOR THE PEDESTRIANS IN THE CROSSING.

NHTSA ID
11058364
Incident
Jan 3, 2018
Mileage
130,000 mi
Powertrain (other)
Filed Dec 3, 2017

WE PURCHASED A 2013 NISSAN QUEST IN NOVEMBER 2015. IT HAD AROUND 48-49K MILES ON IT AND CURRENTLY HAS 99K MILES ON IT. WHILE DRIVING IT YESTERDAY, IT BEGAN TO VIOLENTLY SHAKE UPON ACCELERATION BETWEEN 0 AND 45MPH. IT FELT EXACTLY LIKE DRIVING OVER RUMBLE STRIPS. WE TOOK IT TO THE CLOSEST MECHANIC, WHO TEST DROVE IT BEFORE PULLING IT INTO THE GARAGE TO CHECK THE AXELS. WHEN HE WENT TO PUT IT IN REVERSE TO BACK IT OUT OF THE GARAGE, THE TRANSMISSION COMPLETELY QUIT. THE MECHANIC INFORMED US AT THAT POINT THAT NISSANS WITH THE CVT TRANSMISSION WERE NOTORIOUS FOR HAVING THESE TYPES OF ISSUES. NO CHECK ENGINE OR TRANSMISSION LIGHTS EVER CAME ON.

NHTSA ID
11052060
Incident
Dec 3, 2017
Mileage
99,000 mi
Other / unspecified
Filed Nov 14, 2015

AT 9K MILES THESE BRIDGESTONE TIRES ARE WEARING ON THE EXTERIOR SIDE WALLS. DEALERSHIP SAYS IT IS BECAUSE OF ALIGNMENT! WE HAVE HAD THE ALIGNMENT DONE 3 TIMES OVER THE PAST 10K MILES! TIRES ARE NOW SHOWING WHITE 'WIRE' AND MUST BE REPLACED! ONCE AGAIN, DEALERSHIP SAYS ALIGNMENT ISSUE WHEN I TOOK IT IN! AND AGAIN, ALIGNMENT IS PERFECT! TIRES HAVE BEEN ROTATED EVERY 3-5K MIKES AT OIL CHANGE.THESE TIRES SHOULD NOT BE DOING THIS WITH ONLY 21K MILES ON THEM!

NHTSA ID
10790416
Incident
Nov 7, 2015
Mileage
10 mi
Tires & wheels
Filed Oct 4, 2015

THE TIRE LINE IS A22. THIS OPTION IS NOT AVAILABLE ON THE DROP-DOWN SELECTIONS. EXCESSIVE TIRE WEAR ON TOYO A22 TIRES. PURCHASED NEW NISSAN QUEST. AT 17,000 MILES TIRES ARE IN NEED OF REPLACING. AFTER SEARCHING THE INTERNET FOR COMPLAINTS/RATINGS ON THIS TIRE I HAVE FOUND SIMILAR STORIES FOR THIS TIRE ON THE NISSAN QUEST.

NHTSA ID
10779596
Incident
Sep 30, 2015
Mileage
18,000 mi
Body & structure
Filed Apr 17, 2015

TL* THE CONTACT OWNS A 2013 NISSAN QUEST. WHILE ATTEMPTING TO CLOSE THE REAR PASSENGER SIDE DOOR, A CHILD CAME IN PROXIMITY WITH THE DOOR AND THE DOOR FAILED TO RETRACT ON TIME. THE CHILD WAS UNINJURED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER DIAGNOSED THAT THE SIDE DOOR MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 8,393.

NHTSA ID
10706266
Incident
Jan 6, 2014
Mileage
8,393 mi
Other / unspecifiedTires & wheels
Filed Oct 23, 2014

THE FRONT TIRES WEAR QUICKLY ON THE OUTSIDE EDGES. BOUGHT VAN NEW AND WITHIN 5,000 MILES THE FRONT TIRES WERE BALD ON OUTSIDE EDGE OF BOTH TIRES. ALIGNMENT WAS CHECKED AND DETERMINED TO BE IN SPEC. ROTATED TIRES TO BACK AND NOW ROTATED TIRES EXHIBITING SAME WEAR PATTERN. TIRES WILL NOT PASS INSPECTION DUE TO WEAR ON OUTSIDE EDGE AND LOOSE TRACTION IN WET WEATHER. *TR

NHTSA ID
10649498
Incident
Oct 16, 2013
Mileage
5,000 mi
Electrical
Filed Feb 17, 2014

IPOD CONNECTION FIRST WENT OUT. SAID "CHECK CONNECTED DEVICE". THEN THE DISPLAY SCREEN STARTED GOING OUT. WOULD EITHER NOT COME ON AT ALL, THEN COME ON LATER, OR SHORT OUT WHILE DRIVING WHICH ALSO CAUSED DVD TO NOT WORK AS WELL. *TR

NHTSA ID
10564615
Incident
Jan 27, 2014
Mileage
4,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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