2007 Nissan Quest

On May 8, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-012 to investigate allegations of inaccurate fuel tank fill level while driving resulting in the vehicle running out of fuel in model year (MY) 2007 Nissan Quest vehicles.During this investigation, Nissan identified a condition in the subject vehicles that may result in the fuel gauge falsely indicating more than the actual amount of fuel remaining in the gas tank. According to Nissan, the combination meter voltage divider circuit for the sender unit may have one of two resistors open or lifted resulting in a fuel gauge malfunction and inaccurate fuel level reading.When this condition occurs, the fuel gauge in the combination meter will continue to track the actual amount of fuel in the gas tank down to approximately one quarter of a tank.However, the fuel gauge will not go any lower which may cause drivers to run out of fuel unexpectedly.Additionally, ODI analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers. In total, ODI identified 136 unique complaints indicating an inaccurate fuel level reading while driving in the subject vehicles. Seventy (70) fuel gauge related stalls were identified, resulting in a complaint rate of 1.85 incidents per thousand vehicles after approximately 8 years in service. In addition, analysis of warranty and combination meter part sales data provided by Nissan indicate a claim rate of less than 1% for all part replacements involving fuel gauge malfunctions.During PE14-012, Nissan developed a remedy procedure and issued Service Campaign PC 335 on approximately 68,003 MY 2007 through 2009 Nissan Quest vehicles.Owners of the affected vehicles will receive preliminary notification by mail recommending owners to keep fuel level above ? tank at all times until repair parts become available.Once the remedy kits become available, Nissan plans to send another letter to affected customers to take their vehicle to a Nissan dealer who will install an external amplifier box with jumper harness in the combination meter to bypass the electric circuit and ensure accurate fuel level indication.The bulletin was sent to dealers on December 19th, 2014 and the owner letter mailing began on December 31st, 2014. See the investigative file for copies of Nissan's dealer communication and owner letter. Based on the relatively low rate of engine stall incidents for vehicles that have been in service for 8-9 years, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect and take further action in the future if warranted.The following VOQ numbers are associated with the issues discussed in this closing resume:10503555, 10505390, 10513356, 10525325, 10549839, 10551187, 10552937, 10559300, 10565794, 10567557, 10568302, 10574869, 10575303, 10588121, 10588843, 10594370, 10595029, 10597201, 10598275, 10608182, 10610671, 10615104, 10615697, 10617309, 10618457, 10621549, 10622551, 10627963, 10632742, 10633833, 10637512, 10638279, 10640959, 10641050, 10643726, 10643791, 10643933, 10644085, 10649107, 10649598, 10652109, 10660231, 10661351, 10662656, 10662666.

Odometer Fraud. The contact purchased a 2007 Nissan Quest. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 177,000. The contact stated that while driving at various speeds, the engine overheated and the vehicle lost automotive power. The contact made several attempts to restart the vehicle and continued driving. During one failure, the vehicle failed to start, and the vehicle was towed to the residence. The failure became more persistent over time and had occurred approximately five times. The vehicle failed to start and had to be towed twice. The contact stated that after refueling the vehicle, the vehicle failed to start and went into LIMP Mode. Several attempts were needed to start the vehicle. While driving at approximately 50 MPH, the vehicle continued to go into LIMP Mode. The vehicle was restarted several times and driven to an independent mechanic. The vehicle was inspected by a certified mechanic, who discovered that the vehicle had been subjected to odometer fraud. The mechanic informed the contact that the actual mileage on the vehicle was 230,000. The contact reached out to the Griffin Police Department, reported the odometer fraud, and was then informed to fill out a small claims case.

NHTSA ID

11729937

Incident

Mar 15, 2026

Mileage

230,000 mi

I don't have any problem with my car but the dealer is taking to long to fix the recall i need to register my vehicle 4/22/2026

NHTSA ID

11729421

Incident

Apr 6, 2026

Check engine light came on and says fuel level sensor circuit a low

NHTSA ID

11667703

Incident

Jun 18, 2025

The ceiling panel fell down inside the van. Thank goodness there was no one sitting in my back seats. They would have seriously been injured or even killed. The panel is very heavy.

NHTSA ID

11651556

Incident

Oct 23, 2024

Sometimes when I press on the brakes the steering wheel shakes. It’s inconsistent and I can’t pinpoint actually causes to avoid it happening. It’s never been serviced or has never shown a service indicator

NHTSA ID

11479121

Incident

Apr 1, 2022

1. Fuel Gauge- the fuel Hague is incorrect. I suspect somewhere between 1/2 tank and 3/8 tank will actually be an empty tank. I was almost left stranded when I could make it to the next service station. The car performed slow and the car came to a slow stop. No fuel indicator light came on. 2. My steering wheel has been very difficult to turn. Suddenly the power steering tank requires daily service. There is a rattling noise that gets a little better when I pour power steering fluid. I am unable to make safe turns due to the steering wheel no moving at it’s normal rate. Turning at intersections is the worst as I sometimes have to try several attempts. I end up having to take wide turns and that is not always safe in our narrow streets. There is no indicator light related to this concern.

NHTSA ID

11479117

Incident

Apr 1, 2022

TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 45 MPH, THE SUBFRAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER WALSER NISSAN WAYZATA (15906 WAYZATA BLVD, WAYZATA, MN 55391, (612) 426-6995) AND MADE THE DEALER AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

NHTSA ID

11405784

Incident

Mar 27, 2021

Mileage

2,500 mi

I JUST REPLACED ALL THE MOTOR MOUNTS ON MY 2007 NISSAN QUEST. THEY HAVE GONE BAD AGAIN. AFTER LOOKING UP MANY FORUMS ONLINE, THIS APPEARS TO BE A VERY COMMON ISSUE AND POSSIBLE DESIGN FLAW. WHY HAS THIS NOT BECOME A RECALL ON NISSAN'S PART? ARE MOTOR MOUNTS NOT A CONCERN? EVERYONE IS STATING THAT NO MATTER WHAT THEY USE, EITHER AFTERMARKET OR GENUINE NISSAN PARTS, THEY ALL FAIL.

NHTSA ID

11387091

Incident

Jan 7, 2021

Mileage

120,000 mi

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

VOLUNTARY SAFETY RECALL CAMPAIGN 2004-2012 ARMADA, TITAN, AND 2004-2009 QUEST; DRIVER AIR BAG COVER CAMPAIGN ID #: PC944, PC946, PC947, PC949 APPLIED VEHICLES: 2004-2012 Armada (TA60) 2004-2009 Quest (V42) 2004-2012 Titan (A60) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2004-2012 Armada, 2004-2012 Titan, and 2004-2009 Quest vehicles, to inspect and if necessary, replace the driver Air Bag Cover. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers PC944, PC946, PC947 and PC949 to this campaign. The vehicle specific number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.