RoadVitals

2012 Subaru Outback

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
295
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
16
Latest Jan 2, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
21
11 injuries, 0 deaths reported

Overview

Our database contains 295 NHTSA owner-reported complaints for the 2012 Subaru Outback, most frequently naming the powertrain (other), engine and brakes categories. 16 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 333 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

16 campaigns cover this model year

View all 16

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V002000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 2, 2020
127,547 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Subaru of America, Inc.Manufacturer number TKB-20View on NHTSA.gov
20V001000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 2, 2020
258,813 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Subaru of America, Inc.Manufacturer number TKA-20View on NHTSA.gov
20V003000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 2, 2020
111,562 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Subaru of America, Inc.Manufacturer number TKC-20View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EQ12002ClosedInvestigation

Autoliv Air Bag Propellant Mixture

Opened Feb 14, 2012
Closed May 8, 2012

The summary for this investigation, labeled EQ12-002 Autoliv Closing Resume, can be found attached separately to this resume.This EQ is closed.

AIR BAGS:SIDE/WINDOW

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 295
Body & structure
Filed Oct 28, 2026

The front sub-frame assembly has rusted through in several areas. This problem was discovered by the mechanic while preparing to make an unrelated repair. There were no indications of the problem until is was discovered by the mechanic.

NHTSA ID
11774292
Incident
Oct 7, 2026
Powertrain (other)
Filed Oct 16, 2026

While driving on I-5 at about 70 mph, I made a normal upshift from 5th to 6th gear in my 6-speed manual transmission. The shift lever went past the reverse lockout without my lifting the reverse pull collar (the owner's manual says the collar must be raised to select reverse) and the transmission briefly went into reverse at highway speed. The lever was in reverse for only a fraction of a second, but that was enough to strip the reverse gear teeth. There was no warning beforehand. I kept driving without knowing anything was wrong and found out later, when I tried to back up, that the vehicle has no reverse. The reverse lockout should make it impossible to select reverse during a forward upshift. Here it failed. Engaging reverse at 70 mph can damage or lock up the drivetrain and cause a loss of control or a crash in traffic. With reverse gone, I also can't leave the car in reverse when parking on a slope, as the owner's manual advises. Subaru appears to know about this. Service Bulletin 03-71-13 (07/2013) released a revised 6MT shift lever (P/N 35011CA010) "designed to improve the operation of the reverse selection mechanism," built into production starting in December 2012. My vehicle was built before that. Subaru's technician newsletter also lists a 01/2012 article, "2010 M/Y & Later Legacy / Outback 6 M/T Reverse Gear Damage." NHTSA complaint ODI 10512418 describes the same failure on a 2011 Outback. The bulletin was not a recall, so 2010-2012 6MT Legacy/Outback vehicles with the original lever remain exposed. Not yet inspected by a dealer. A Subaru of America case is open. The vehicle and parts are available for inspection. I ask NHTSA to look into the 6MT reverse lockout / shift lever on 2010-2012 Subaru Legacy and Outback.

NHTSA ID
11771732
Incident
Oct 7, 2026
Brakes
Filed Oct 15, 2026

The brake line junction box rusted through. This is a known issue with Subarus of this general era but the 2012 Outback is not on the recall list. Owner noticed brake fluid was getting low, after recently refilling the reservoir. Took the car to a shop and the brake light came on day of. The shop confirmed the brake line junction box was rusted through and leaking. Owner was advised that they were days away from a complete brake failure from a larger leak developing and brake pressure dropping catastrophically. As stated before this is a known issue Subaru recall campaign WQK-47. Looking online has revealed numerous Subaru owners experiencing the same problem.

NHTSA ID
11771342
Incident
Oct 5, 2026
Brakes
Filed Aug 17, 2026

Brakes failed completely due to excessive rust / corrosion on brake line junction area. Brake pedal suddenly went to floor and fluid leaked out near right rear quarter of vehicle in-front of right rear tire.

NHTSA ID
11757539
Incident
Aug 17, 2026
Interior & seats
Filed Jul 21, 2026
Crash reported1 injury reported

Driving on the highway was side swiped then rearended at high speed causing my driver seat to fly backwards. So the locking mechanism on the manual seat adjuster either failed or never locked

NHTSA ID
11751802
Incident
Jun 28, 2026
Electrical
Filed Mar 2, 2026

Odometer Fraud. The contact purchased a 2012 Subaru Outback. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 89,000. It was later discovered, when the title arrived, that the mileage on the title was 134,000.

NHTSA ID
11721464
Incident
Mar 1, 2026
Mileage
134,000 mi
Brakes
Filed Sep 21, 2025

The brake pedal suddenly went almost to the floor while attempting to stop. Researching I found there was a recall. NHTSA Recall No. 11V-562. My car was not apparently among the ones being recalled, yet this problem is exactly as described in the bulletin. The component in question is the master brake cylinder. It is available for inspection. It happened on Sat Sept 20 2025 returning from a trip approximately. 300 miles away. the symptom persists. There were no warning indicators.

NHTSA ID
11688694
Incident
Sep 20, 2025
Brakes
Filed Aug 26, 2025

I took my Outback to my local highly respectable mechanic on August 20, 2025 as I needed the oil changed and the concern I had about having to add brake fluid twice in the past 4 months. He inspected my car immediately and he refused to let me drive it out of his shop as there is a dangerous brake line leaking issue that could result in brake failure. He told me that my Outback is not the first that he had to repair this “Subaru manufacturing defect”. I had to get it repaired. I checked to see if there was a NHTSA recall on my Outback year and there was none, only prior years. Yet when I went online searching more, I found an article that stated that Subaru was going to recall the 2012 Subaru as well? The repair shop owner said to us that my wife is a "gentle driver" and that was good, because, if she had to apply the brakes very hard to avoid a collision, they probably would have failed. Please understand that I read the recall for previous years of Outbacks and other Subaru models, and my Subaru Outback had the exact same defect. I did contact Subaru of America and they responded that my Outback does not have a recall, only prior years. Unbelievable!!! The exact same make and model with the exact same defect and they just blow me off! I was lucky that we did not reach the point of a serious accident. I hope that NHTSA will evaluate my, and I am sure other safety issues with Subaru brakes, and take some action to give other owners the opportunity to make this very serious safety matter right, and avoid an accident. In a related question, can NHTSA somehow require auto manufacturers to inspect their vehicles that are still on the road after say 12 years to helpfully provide some safety assurance to the drivers of their vehicles?

NHTSA ID
11683186
Incident
Aug 20, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SubaruNet Announcement (T

ELECTRICAL SYSTEM; POWER TRAIN

This is an update announcement regarding the TechShare & NorthStar Integration - CVT Diag.

SubaruNet Announcement (S

ELECTRICAL SYSTEM

This announcement provides information on the connected services platform for Subaru EVs.

15-344-26

ELECTRICAL SYSTEM; ENGINE

This bulletin provides a step-by-step diagnostic procedure for resolving Remote Engine Start (RES) failures for both Telematics and remote engine start equipped vehicles.

15-304-22R

ELECTRICAL SYSTEM

This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.

SubaruNet Announcement (S

ENGINE

This announcement provides information on an outage affecting the Subaru Select Monitor 5 application.

SubaruNet Announcement (Q

ELECTRICAL SYSTEM

This announcement provides information on DCM replacememts due to a parasitic draw.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Outback by model year
YearComplaintsRecallsInvestigationsIssue Index
2026210047.8
2025840046.5
20241070044.5
2023892051.4
20224674052.0
20213004049.7
20209066049.8
20191,0363047.7
20188163050.4
20179214154.9
20166444155.7
20155105156.6
201420810053.4
201329712053.9
2012Viewing29516158.3
201165316050.7
201036018049.4
200910613053.8
20082268052.1
20071318052.9
20062777047.9
20052739257.0
20049011260.9
20039315257.1
20021435049.8
20011714053.1
20002072050.3
19991111044.8
19981272049.6
1997794052.8
1996462055.2
1995210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.