RoadVitals

2012 Subaru Outback Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Feb 23, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 291 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2012 Subaru Outback submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

SteeringSuspension
Filed Feb 23, 2024

Subframe is rusted out and causing control arm wobble which I cannot control the steering correctly

NHTSA ID
11573550
Incident
Jan 9, 2024
Steering
Filed Feb 8, 2018

WHEN I WAS DRIVING IN A HIGHWAY, THE CAR LOST POWER STEERING SUDDENLY

NHTSA ID
11071831
Incident
Feb 2, 2018
Mileage
55 mi
Steering
Filed May 17, 2014

STEERING WHEEL LOCKED-UP WHILE ATTEMPTING TO TURN LEFT IN AN INTERSECTION. THE LIGHT TURNED GREEN AND MY WIFE PULLED FORWARD ABOUT 10 TO 15 FEET AND BEGAN TURNING THE WHEEL FOR A LEFT TURN. HOWEVER, THE WHEEL WOULD NOT BUDGE TO THE LEFT. SHE SCREAMED OUT (TO ME) THAT THE CAR WOULD NOT TURN LEFT AND WE FOUND OURSELVES PERILOUSLY IN THE CENTER OF THE INTERSECTION WITH CARS BLOWING THEIR HORNS. SHE DID MOVE THE WHEEL TO THE RIGHT AND WE SORT OF CIRCLED IN THE INTERSECTION. FOLLOWING THIS THE CAR DID RESUME NORMAL STEERING AND THE PROBLEM DID NOT REPEAT SINCE. THE NEXT DAY (MONDAY) THE CAR WENT TO THE GARAGE WHERE SUBARU SAID THEY LOOKED IT OVER COMPLETELY BUT COULD NOT FIND A CAUSE OR THE PROBLEM. DESPITE MY CONCERNS THEY INSISTED ALL IS WELL AND TO RETURN IF THIS OCCURS AGAIN. *JS

NHTSA ID
10592113
Incident
May 11, 2014
Mileage
23,000 mi
Steering
Filed Sep 11, 2013

STIFF/TIGHT STEERING WITHOUT MUCH FEEL, AND LANE WANDERING, AND TROUBLE KEEPING THE CAR CENTERED IN THE LANE DUE TO BAD CENTER FEEL. *TR

NHTSA ID
10543040
Incident
Apr 2, 2012
Mileage
23,000 mi
Steering
Filed Jan 3, 2013

THIS 2012 VEHICLE PRESENTED ISSUES FROM THE FIRST DAY OF OWNERSHIP. AFTER 4 REPAIR ATTEMPTS I WORKED OUT A REPLACEMENT WITH SUBARU OF NORTH AMERICA BY SHARING THE DEPRECIATION LOSS OUT OF DESPERATION. WE REPLACE IT WITH A 2013 OUTBACK IDENTICAL TO THE 2012 EXCEPT FOR COLOR.. THE PROBLEM WITH THE STEERING IN THE 2012 AND THE 2013 IS THAT BOTH THE VEHICLE WANDER ALL OVER THE ROAD. YOU NEED TO KEEP ALL YOUR ATTENTION ON KEEPING IT FOLLOWING THE ROAD CAUSING EXTREME FATIGUE. IT IS DESCRIBED BY ME AS HEAVY, DOES NOT RETURN TO CENTER AND IN EVEN SLIGHT TURNS THE CAR SUDDENLY PULLS IN THE DIRECTION YOU ARE TRAVELING WHICH IS STARTLING LIKE HITTING BLACK ICE. TAKING YOUR EYES TO EVEN THE SIDE MIRRORS FOR LANE CHANGES OFFERS THE VEHICLE TO INVITE ITSELF INTO ONCOMING TRAFFIC. THIS REPLACEMENT 2013 I NOW HAVE STARTED PRESENTING THESE SYMPTOMS AFTER ABOUT THE FIRST 500 MILES. THERE IS A THREAD ON THE MATTER ON THE SUBARUOUTBACK.ORG FORUM WITH OVER 450 REPLIES ON THE MATTER. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING.HTML THE RESPONSES ON PAGE 45 DESCRIBE THE PROBLEM PRETTY WELL. MY RESPONSES ARE UNDER JOEM. ONE RESPONSE #442 WAS "AND NOW, AT 17 MONTHS & 25K MIS, WE STILL HAVE A 'NEW' CAR THAT STEERS LIKE A DRUNK PUSHING A SHOPPING CART WITH A BAD WHEEL..." HOW SAD IS THAT? PLEASE, LOOK INTO THE MATTER BECAUSE IF SOMEONE DIDN'T GET HURT ALREADY SOMEONE WILL. THE LAST 60 MILE DRIVE WAS UNBELIEVABLY EXHAUSTING. THIS IS NOW MY THIRD SUBARU SO I AM NOT NEW TO SUBARU AND/OR AWD. OR FIRST WAS A 2006 FORESTER AND AFTER 5.5 YEARS AND 60,000 IT WAS FLAWLESS BUT WE OUT GREW ITS SIZE. I OFFER YOUR ORGANIZATION THE OPPORTUNITY TO INSPECT AND DRIVE MY VEHICLE TO PERSONALLY EXPERIENCE WHAT I AM DESCRIBING. I CAN AFFORD TO TRADE THIS CAR AT ANYTIME BUT I DO NOT WANT TO SEE ANYONE TO GET HURT OF LOSE THEIR LIFE. THANK YOU *TR

NHTSA ID
10490846
Incident
Nov 4, 2011
Mileage
300 mi
SteeringSuspension
Filed Jan 1, 2013

I WAS DRIVING ON A INTERSTATE HIGHWAY WHEN THE REAR OF THE CAR STARTED TO WANDER FROM RIGHT TO LEFT, IT ACTED LIKE IT WAS FLOATING ON THE HIGHWAY. I TOOK THE NEXT EXIT TO CHECK FOR A TIRE LOSING AIR PRESSURE OR LOOSE LUG NUTS. THEY WERE FINE. I SLOWED DOWN TO 50 -55 MPH FOR THE REST OF THE TRIP. EVERY BRIDGE AND OVERPASS I SLOWED DOWN TO 50 MPH AND YET THE REAR OF THE VEHICLE WOULD JUMP SIDE WAYS. THE HIGHWAY WAS WET FROM A RECENT SNOWFALL, APPARENTLY THERE WAS SOME ICE ON THE ROAD. OTHER CARS/TRUCKS WERE GOING AT 65 MPH+. . I HAVE NEVER FELT THAT "FLOATING" IN MY 45 YEARS OF DRIVING THRU SNOW AND ICE. *TR

NHTSA ID
10490664
Incident
Dec 29, 2011
Mileage
19,000 mi
Steering
Filed Oct 25, 2012

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, WHILE DRIVING OVER A BUMP THE STEERING WHEEL WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS NOTHING ABNORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND A TECHNICIAN TO TEST DRIVE THE VEHICLE. THE TECHNICIAN STATED THAT THE VEHICLE WAS FINE. THE FAILURE MILEAGE WAS 100.

NHTSA ID
10482232
Incident
Mar 14, 2012
Mileage
100 mi
Steering
Filed May 11, 2012

WANDERS, VERY DIFFICULT TO HOLD STRAIGHT LINE AT HIGHWAY SPEEDS. DANGEROUS, VERY TOUCHY STERING. *TR

NHTSA ID
10458083
Incident
May 10, 2012
Mileage
1,500 mi
SteeringSuspension
Filed Jan 27, 2012

WHILE DRIVING THE CAR ON A MAJOR HIGHWAY THE CAR WAS OUT OF CONTROL. WE HAD ONLY 2 INCHES OF SNOW DURING THE DAY, THE HWY. WAS MOSTLY CLEAR EXCEPT FOR SOME PACKED SNOW BECAUSE OF COLD TEMPS. BUT IT WAS MOSTLY CLEAR. WE COULD NOT KEEP THE CAR GOING STRAIGHT, IT WAS CONSTANTLY SWERVING. WE COULD NOT GO MORE THAN 45 MPH. ALL THE OTHER TRAFFIC WAS GOING AT NORMAL SPEED. NOBODY WAS SWERVING OR SPINNING OUT. WE WERE DEFINITELY A SAFETY HAZARD ON THE HWY BECAUSE EVERYBODY HAD TO SLAM ON THE BRAKES BEHIND US AND THEN GO AROUND. WE HAD TO EXIT AT THE NEXT OFF RAMP. EVEN WHEN COASTING DOWN HILL THE CAR WAS SWERVING OUT OF CONTROL. I HAVE NEVER OPERATED A VEHICLE LIKE THIS BEFORE, WE ARE VERY LUCKY THAT NOBODY REAR-ENDED US OR THAT WE PUT THE CAR IN A DITCH. THIS IS A VERY SEVERE PROBLEM. ALSO I MENTIONED THIS TO 3 SEPARATE EMPLOYEES AT THE DEALERSHIP, 2 ARE MANAGERS AND 1 IS A SERVICE TECH AND ALL 3 SAID THEY NEVER HEARD OF "GHOSTWALKING". WHAT A PILE OF CRAP! *TR

NHTSA ID
10445646
Incident
Jan 20, 2012
Mileage
2,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .