2012 Subaru Outback Airbags Problems

The contact's girlfriend owns a 2012 Subaru Outback. The contact stated that the vehicle hesitated while starting. In addition, the contact attempted to jumpstart the vehicle; however, the vehicle failed to start. The check engine warning light was intermittently illuminated. The contact stated that during rainy weather, several unknown warning lights were illuminated. The contact scanned the vehicle with an OBD2 scanner and retrieved DTC codes: P0420 (Catalytic convertor) and P0057 (Ignition System). The vehicle was taken to a local dealer to be diagnosed. The contact was informed that there were failures with the rear brake pads, rotors, PCV valve, valve cover gasket, engine air filter, catalytic converter heat shield; and a cylinder #4 misfire. The DTC codes P0304, and P0420 (Catalytic convertor) were also retrieved. The contact was informed that the catalytic converter needed to be replaced first. The contact stated that several repairs were made prior; however, the failure persisted. Upon further investigation, the contact related the failure to Subaru Service Program Bulletin: WQC-39, WVY-35, WUF-91r, TKC-19R, and NHTSA Campaign Number: 20V003000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,803.

NHTSA ID

11646326

Incident

Jun 15, 2019

Mileage

97,803 mi

Car was involved in a head on collision [XXX] with a concrete exit barrier after being pushed into the lane by a driver trying to in front of them trying to make a last second dash for the exit. Not sure if the driver was in blind spot, but the vehicle trying to merge did use turn signal or respond to horn honking from myself. In order to avoid the hitting the other driver, who was unaware of my car while aggressively merging, I tried driving into the safety lane, but at 65 MPH could not stop in time from hitting the barrier My safety was put at risk because upon impact the driver airbag did not deploy. The entire front end of the car crumbled and the car was declared totaled by the driver's insurance. The airbag deployment could have prevented more serious injury to the driver, by did not deploy. The driver was wearing their seat belt and suffered a bruised sternum and PTSD. Driver called police who did not file a report due to no damage to another vehicle or property or several injury to any persons. Airbag was part of the takata airbag recall for Subaru. Airbags are on record of being replaced at a Subaru dealership Redwood City, California- driver verified post crash. There were no warning lamps indicated the airbag was disabled. Driver alerted Subaru's quality control hotline who inspected the car on [XXX]. No word has been returned on why the airbag did not deploy during the crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11577819

Incident

Feb 9, 2024

Good morning. Had to replace 3 car battery in 3 years, can not leave key in Ignition car goes dead, have to jump to start car more times I can remember. It's take more time to start, sometimes won't start. Had to call aaa road service. Airbag light came on. Tuck to subaru dealer in quincy ma. Came back with numerous codes on airbags failing and Electrical harness, Dealer advice replacing all air bags and harness.

NHTSA ID

11424559

Incident

Jun 21, 2021

AIR BAG LIGHT IS ON (A02) FAULTY OCCUPANCY DETECTION SENSORS IN RIGHT FRONT SEAT. BOTTOM SEAT FRAME WOULD HAVE TO BE REPLACED TO RESOLVE ISSUES

NHTSA ID

11355400

Incident

Sep 16, 2020

Mileage

146,000 mi

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. R & G SUBARU (1140 US-59, DETROIT LAKES, MN 56501, (218) 847-2498) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11210333

Incident

Mar 20, 2019

TAKARA RECALL. I DO NOT FEEL THAT MY CAR IS NOT BEING TAKEN CARE OF IN A TIMELY MANNER. I WAS TOLD TODAY THAT IT MAY TAKE SEVERAL MONTHS TO GET THE PART IN TO DO THE RECALL FOR THE PASSENGER AIRBAG. MOST THE TIME THERE ARE SMALL CHILDREN IN MY CAR, AND MOST THE TIME A PASSENGER IN THE PASSENGER SEAT.

NHTSA ID

11206326

Incident

May 8, 2019

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11206085

Incident

Mar 1, 2019

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COMPETITION SUBARU SMITH TOWN (601 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 361-4500) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11197217

Incident

Apr 4, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. CARR SUBARU (11635 SW CANYON RD, BEAVERTON, OR 97005) WAS CONTACTED AND STATED THAT THE REPLACEMENT AIR BAGS WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2019. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED THE "URGENT IMPORTANT SAFETY RECALL" NOTICE INCLUDED IN BOLD THE STATEMENT " UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." *JB

NHTSA ID

11196662

Incident

Apr 12, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MARCH OF 2019. WHITE'S MOUNTAIN MOTORS (2400 E YELLOWSTONE HWY, CASPER, WY 82609) STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AUGUST OF 2019. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11192053

Incident

Mar 23, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHOMP SUBARU (580 S HAVANA ST, AURORA, CO 80012, (720)-343-2210) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11191691

Incident

Jan 9, 2019

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAY RIDGE SUBARU (1819 CROPSEY AVE, BROOKLYN, NY 11214, (718) 234-7960) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11191469

Incident

Mar 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER WOULD NOT HAVE THE PART UNTIL JUNE OF 2019. RAMSEY SUBARU (9625 HICKMAN RD, URBANDALE, IA 50322) CONFIRMED THAT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11191456

Incident

Mar 18, 2019

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DICK HANNAH SUBARU (7407 NE VANCOUVER PLAZA DR, VANCOUVER, WA 98662, (360) 342-9643) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11190905

Incident

Mar 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2019. THE DEALER (WHITE BEAR SUBARU, 3525 US-61, VADNIS HEIGHTS, MN 55110) WAS CONTACTED AND STATED THAT THE PARTS WOULD NOT BECOME AVAILABLE UNTIL SEPTEMBER OF 2019. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR

NHTSA ID

11190889

Incident

Jan 19, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS). THE CONTACT CALLED NAPLETON SUBARU ROCKFORD AT 815-398-0505 (LOCATED AT 505 N PERRYVILLE RD, ROCKFORD, IL 61107) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11190577

Incident

Jan 9, 2019

TAKATA RECALL. I JUST CONTACTED THE LOCAL SUBARU DEALER AND SPOKE WITH THE NATIONAL SUBARU CUSTOMER SERVICE CENTER. IT WILL BE 4 TO 6 WEEKS FOR ANY DEALER TO REPLACE THE AIRBAG BECAUSE THEY DO NOT HAVE THE PART ON HAND. THIS IS UNACCEPTABLE. THIS IS NOT CORRECTING THEIR PROBLEM IN A TIMELY MANNER. THIS DEMONSTRATES A COMPLETE LACK OF PLANNING OR CARING ABOUT THE PUBLIC'S SAFETY.

NHTSA ID

11190202

Incident

Mar 20, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V009000 (AIR BAGS) AND 18V626000 (PARKING BRAKE). THE CONTACT CALLED CARBONE SUBARU OF TROY AT 518-312-4300 (LOCATED AT 800 HOOSICK RD, TROY, NY 12180) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V626000 (PARKING BRAKE) AND PARTS DISTRIBUTION DISCONNECT FOR 19V009000 (AIR BAGS).

NHTSA ID

11190033

Incident

Sep 10, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS). THE CONTACT CALLED FAULKNER SUBARU BETHLEHEM AT 610-867-417 (LOCATED AT 330 STOKE PARK RD, BETHLEHEM, PA 18017) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11189685

Incident

Jan 9, 2019

I CALLED THE SAME DAY I RECEIVED A RECALL NOTICE FOR THE PASSENGER-SIDE AIRBAG FOR MY CAR AND MY SUBARU DEALERSHIP WILL NOT BE ABLE TO FIX THIS ISSUE FOR OVER 5 MONTHS. GIVEN THE ESSENTIAL NATURE OF THIS RECALL, THIS SHOULD NOT BE SOMETHING THAT WE SHOULD HAVE TO LIVE WITH FOR SUCH A LONG TIME, SUBARU SHOULD BE REQUIRED TO PROVIDE THIS SERVICE IN A MUCH TIMELIER MANNER FOR LIFE AND DEATH FIXES LIKE A SEVERE AIRBAG DEFECT.

NHTSA ID

11187366

Incident

Mar 12, 2019

COLD RAINY MORNING, I STARTED THE CAR FOR THE FIRST TIME WITH NO ONE IN THE PASSENGER SEAT. THE AIRBAG LIGHT CAME ON AND STAYED ON, THE PASSENGER SEATBELT LIGHT IS ON AND CAR IS DINGING LIKE SOMEONE IN THE PASSENGER SEAT IS NOT WEARING A SEAT BELT. DOES NOT TURN OFF WHEN SEAT BELT IS CLIPPED. I TAKE IT TO THE DEALERSHIP AND THEY SAY IT'S A BAD ELECTROSTATIC CAPACITANCE SENSOR ODS. THE 'PART' AKA REPLACING THE WHOLE SEAT IS $900. SAME YEAR OF SUBARU THAT THEY RECALLED THIS PART IN THE IMPREZA. NHTSA RECALL NO. : 15V-419

NHTSA ID

11056208

Incident

Dec 10, 2017

Mileage

130,000 mi

TAKATA RECALL

NHTSA ID

11046654

Incident

Nov 16, 2017

I GOT A NOTICE THAT OUR TAKATA AIRBAG MIGHT BE AT RISK OF BEING FAULTY. I WENT ON AIRBAGRECALL.COM AND ENTERED MY INFORMATION. IT THEN ASKED ME TO COMPLETE A SURVEY BUT IT DIDN'T TELL ME WHETHER I NEED TO GET THE PART REPLACED OR NOT. PLEASE LET ME KNOW.

NHTSA ID

11044745

Incident

Nov 8, 2017

PASSENGER AIRBAG "NOT WORKING" LIGHT CAME ON. TOOK IT TO DEALER WHERE I PURCHASED THE VEHICLE, WAS INFORMED THAT ALTHOUGH 2012 SUBARU OUTBACKS HAD BEEN RECALLED IN TEXAS, THEY WERE NOT RECALLED IN OKLAHOMA DUE TO LESSER HUMIDITY CONDITIONS. PAID NEARLY $500 TO HAVE WIRES WHICH HAD COME UNPLUGGED UNDER CONSOLE PLUGGED BACK TOGETHER. THIS TOOK AROUND 7 HOURS TO GET ACCOMPLISHED. AT LEAST 1/2 OF THIS TIME WAS SHOWN AS "DIAGNOSTIC." THE "PASSENGER AIRBAG LIGHT AND INTERMITTANT BEEPER REMAINED ON CONSTANTLY, WHETHER THE SEAT WAS OCCUPIED OR NOT, AND WHETHER VEHICLE WAS RUNNING, MOVING, OR AT REST, TURNED OFF.

NHTSA ID

11016184

Incident

Jun 21, 2017

Mileage

52,000 mi

TAKATA RECALL. NO FAILURE AS OF THIS DATE. HOWEVER, SUBARU IS TAKING AN UNREASONABLE AMOUNT OF TIME TO REPAIR THE CAR. AS YOU KNOW, WE CANNOT TRANSPORT A PASSENGER IN THE FRONT SEAT RENDERING THE CAR INOPERABLE FOR THE ACTIVITIES FOR WHICH IT WAS DESIGNED. SUBARU MAY NOT BE DIRECTLY RESPONSIBLE FOR THE TAKATA PRODUCT ISSUE, BUT THEY NEED TO BE ACCOUNTABLE FOR CHOOSING TAKATA FOR THEIR CARS.

NHTSA ID

11001330

Incident

Jun 26, 2017