RoadVitals

1996 Subaru Outback

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
Latest Apr 5, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 25, 2001
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
8 injuries, 0 deaths reported

Overview

Our database contains 46 NHTSA owner-reported complaints for the 1996 Subaru Outback, most frequently naming the engine, airbags and brakes categories. 2 safety recalls have been issued covering this model year; and 16 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1018.2%
  • Airbags814.5%
  • Brakes712.7%
  • Tires & wheels47.3%
  • Driver assistance47.3%
  • Suspension47.3%
  • Other / unspecified35.5%
  • Powertrain (other)35.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Jun 25, 2001
180,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH FRONT COIL SPRINGS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW YORK, NEW JERSEY, NEW HAMPSHIRE, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE SALT, CAN RESULT IN BREAKAGE OF THE SPRING.
The risk: DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
The remedy: DEALERS WILL NOTIFIY CUSTOMERS TO BRING THEIR VEHICLE TO AN AUTHORIZE DEALERSHIP TO HAVE A SPRING GUARD INSTALLED ON BOTH FRONT STRUTS TO PREVENT TIRE PUNCTURE AND REPLACE ANY BROKEN SPRINGS FREE OF CHARGE. OWNER NOTIFICATION BEGAN SEPTEMBER 18, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
SUBARU OF AMERICA, INC.View on NHTSA.gov

SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET

May 4, 1998
29,442 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER STATION WAGON, SEDAN AND SPORT UTILITY VEHICLES. DUE TO IMPROPER WELDING, FRACTURES CAN OCCUR ON THE SUPPORT BRACKET OF THE FRONT TRANSVERSE LINK.
The risk: SUCH FRACTURES CAN RESULT IN PARTIAL OR COMPLETE SEPARATION OF THE BRACKET CAUSING A FAILURE OF THE LOWER SUSPENSION MOUNTING, LEADING TO A LOSS OF VEHICLE CONTROL.
The remedy: DEALERS WILL INSPECT AND REPLACE IF NECESSARY THE FRONT SUSPENSION SUPPORT BRACKETS.
SUBARU OF AMERICA, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Apr 5, 2014

WHENEVER THE CAR HAS BEEN PARKED IN SUB-ZERO TEMPERATURES FOR A MINIMUM OF THREE HOURS, THE CHECK VALVE IN THE BRAKE BOOSTER VACUUM HOSE WILL FREEZE IN PLACE AND RESULTS IN NO POWER ASSIST BRAKING. THE FIRST APPLICATION OF THE BRAKES WOULD BE NORMAL AS THERE WAS RESIDUAL VACUUM IN THE BOOSTER. ADDITIONAL APPLICATION OF THE BRAKES WOULD HAVE NO POWER ASSIST AT ALL. MULTIPLE PUMPS OF THE BRAKE PEDAL WOULD BE REQUIRED TO BREAK LOOSE THE CHECK VALVE AND RESTORE NORMAL BRAKING. THIS CAR WAS NEW TO ME IN 2013 AND I WAS UNAWARE OF THIS DEFECT. THE FIRST FEW TIMES IT HAPPENED TO ME, I WENT THROUGH STOP SIGNS NOT KNOWING THAT I HAD NO POWER ASSIST BRAKES. NOW THAT I KNOW WHAT TO EXPECT- BEFORE PUTTING THE CAR INTO GEAR, I WOULD TEST THE BRAKE PEDAL AT LEAST THREE TIMES. WHEN THE CHECK VALVE IS FROZEN, I WOULD FEEL NORMAL PEDAL PRESSURE THE FIRST TIME THEN THE PEDAL WOULD GO HARD THE SECOND TIME. I WOULD THEN HAVE TO DEPRESS THE PEDAL MULTIPLE TIMES UNTIL I FELT THE CHECK VALVE BREAK FREE AND NORMAL PEDAL PRESSURE WAS RESTORED. *TR

NHTSA ID
10577563
Incident
Dec 23, 2013
Mileage
258,000 mi
Body & structureBrakesPowertrain (other)
Filed Feb 21, 2014
Crash reported1 injury reported

RECENTLY PURCHASED (1/17/14) VEHICLE A CATASTROPHIC LOSS AFTER PAX SIDE T-BONE @ A/B PILLAR SUBSEQUENT TO HILL HOLDER SELF-ACTIVATION CAUSED UNRECOVERABLE YAWED SLIDE/SKID (TO A NON-INPUTTED STOP FROM 40-0MPH IN +/- .25MI.) DURING BRAKE/DOWNSHIFT CONTROL INPUT ON (ISTHA FOIA FILE)% UPHILL GRADE IN 4-6" SNOW ACCUMULATION ON NEGLECTFULLY MAINTAINED [UNCLOSED/FEMA/IEMA] EISENHOWER INTERSTATE HIGHWAY SYSTEM (TO WIT: IL TOLLWAY: SB I-294 @ MPH 39.5). CDL'D OWNER/OPERATOR SUFFERING EFFECTS PTSD + RIGHT SIDE BFT/HARD-IMPACT ORTHOPEDIC JOINT/RELATED INJURIES. IL STATE POLICE DIST. #15 STAR #6274 CONTRIBUTED TO CAUSE VIA IMPROPER LANE USAGE (+/-20MPH/#2LN {VS. #4/5} W/4WAY HAZARDS ON/DUTY E-LIGHTS OFF/OBSCURED) IN VIRTUALLY UNRECOGNIZABLE SNOW-COVERED (INCL. GREENHOUSE) MARKED DUTY VEHICLE,+ FAILURE TO STOP/CITE SEMI-TRUCK (LIKE SPEED) IN #1LN. *TR

NHTSA ID
10565279
Incident
Feb 5, 2014
Mileage
87,696 mi
Body & structureBrakesPowertrain (other)
Filed Feb 21, 2014
Crash reported1 injury reported

RECENTLY PURCHASED (1/17/14) VEHICLE A CATASTROPHIC LOSS AFTER PAX SIDE T-BONE @ A/B PILLAR SUBSEQUENT TO HILL HOLDER SELF-ACTIVATION CAUSED UNRECOVERABLE YAWED SLIDE/SKID (TO A NON-INPUTTED STOP FROM 40-0MPH IN +/- .25MI.) DURING BRAKE/DOWNSHIFT CONTROL INPUT ON (ISTHA FOIA FILE)% UPHILL GRADE IN 4-6" SNOW ACCUMULATION ON NEGLECTFULLY MAINTAINED EISENHOWER INTERSTATE HIGHWAY SYSTEM (TO WIT: IL TOLLWAY: SB I-294 @ MPH 39.5). CDL'D OWNER/OPERATOR SUFFERING EFFECTS PTSD + RIGHT SIDE BFT/HARD-IMPACT ORTHOPEDIC JOINT/RELATED INJURIES. *TR

NHTSA ID
10565276
Incident
Feb 5, 2014
Mileage
87,696 mi
Engine
Filed Jan 14, 2010

WHILE DRIVING VERY BUSY HIGHWAY, THE TEMPERATURE GAUGE WENT ALL THE WAY TO "H". I PULLED OVER AND NOTICED SOME STEAM UNDER HOOD. ADDED SOME WATER. A LITTLE LATER, STILL ON "H". MECHANIC WHO HAS SERVICED MY 1996 SUBARU OUTBACK SINCE I GOT IT IN 1998 SAID IT HAD A BLOWN HEAD GASKET, COMMON WITH SUBARUS. IN 2009 I HAD THE 90K MILE MAINTENANCE DONE, VERY EXPENSIVE. ALSO HAD ALL NEW BRAKES, VERY EXPENSIVE. ALSO FOUR NEW TIRES AND LAST MONTH, A NEW BATTERY. ALSO, LAST MONTH, HAD OIL CHANGE. I HAVE NEVER RECEIVED EVEN ONE RECALL NOTICE FROM SUBARU, EVEN THOUGH THEY KNEW ALL ALONG THAT THEIR HEAD GASKETS ARE FAILING IN THEIR CARS. I WANTED MY OUTBACK TO LAST MANY MORE YEARS BUT NOW MUST JUNK IT BECAUSE OF A FAULTY HEAD GASKET. MECHANIC SAID IT'S USELESS TO FIX HEAD GASKET OR REPLACE IT, AND TOLD ME TO GET A NEW CAR, WHICH I CANNOT AFFORD. MECHANIC PUT CHEMICAL IN LINE WHICH IS SUPPOSED TO SEAL ANY LEAKS (NO GUARANTEES). I OFTEN VISIT MY DAUGHTER, WHO IS RECUPERATING FROM BREAST CANCER, IN THE NORTHEAST PART OF CT, IN A VERY SECLUDED AREA OF FEW HOMES, NO BUSINESSES. TO HAVE CAR FAILURE IN THE WOODS WOULD PROBABLY GIVE THIS 70 YEAR OLD A HEART ATTACK. *TR

NHTSA ID
10299746
Incident
Jan 6, 2010
Mileage
100,000 mi
Engine
Filed Oct 26, 2009

CAR OVERHEATED WITHOUT WARNING. SUSPECT HEADGASKET FAILURE ALLOWING COOLANT TO ESCAPE AND ENGINE TO OVERHEAT . (POTENTIAL FOR CAR TO UNEXPECTEDLY STALL ON INTERSTATE) UPON INTERNET SEARCH FOUND THAT HUNDREDS OF THE SUBARU 2.5L ENGINES SUFFER FROM SAME CONDITION (1995-1999). HTTP://HOME.COMCAST.NET/~SKIPNOSPAM/. *TR

NHTSA ID
10289921
Incident
Oct 23, 2009
Mileage
166,000 mi
Driver assistance
Filed Jan 22, 2009

TL*THE CONTACT OWNS A 1996 SUBARU OUTBACK. WHEN THE CONTACT PLACED HER VEHICLE INTO REVERSE AND THEN DRIVE, IT SPED OFF ON ITS OWN AND DID NOT RESPOND WHEN THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED. THE CONTACT DID NOT HAVE CONTROL OVER THE STEERING AS WELL. SHE ATTEMPTED TO STEER THE VEHICLE INTO TALL GRASS; HOWEVER, APPROXIMATELY 25 FEET LATER, THE VEHICLE SUDDENLY BEGAN TO RESPOND AND SHE WAS ABLE TO TAKE CONTROL. SHE CALLED SEVERAL DEALERS, BUT THEY CLAIMED TO NEVER HAVE HEARD OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 196,000 AND FAILURE MILEAGE WAS APPROXIMATELY 186,000.

NHTSA ID
10255943
Incident
Dec 15, 2008
Mileage
186,000 mi
Engine
Filed Apr 28, 2008

1. JUST BOUGHT FROM DEALER. GOING TO GET GAS. 2. OVERHEATING. AUTO MECHANIC SAID OIL IN THE ANTIFREEZE. HEAD GASKET. 3. REPAIRED HEAD GASKET ETC. *TR

NHTSA ID
10225852
Incident
Apr 16, 2008
Mileage
161,423 mi
Suspension
Filed Jun 1, 2006

ACCORDING TO SUBARU IN NHTSA RECALL NO. 01V-216, THE PROTECTIVE PAINT WAS APPLIED INCORRECTLY TO '96 SUBARU LEGACY OUTBACK SPRINGS WHICH LEADS THEM TO RUST AND BREAK. SUBARU WILL REPLACE THE FRONT SPRINGS BUT WILL NOT REPLACE THE REAR SPRINGS, EVEN THOUGH THE SAME PROBLEM OCCURS ON BOTH FRONT AND REAR SPRINGS. BOTH OF MY FRONT SPRINGS BROKE, ONE OF MY REAR SPRINGS BROKE, AND THE OTHER REAR SPRING IS CRACKED AND BREAKING. WHEN THE REAR SPRINGS BREAK THERE IS THE SAME SAFETY ISSUE AS WHEN THE FRONT SPRINGS BREAK, THAT BEING THAT THE CAR MAY BECOME UNCONTROLLABLE WHICH COULD BE FATAL AT HIGHWAY SPEEDS. PLEASE PROMPT SUBARU TO RECALL THE REAR SPRINGS AS WELL AS THE FRONT TO MITIGATE THIS SAFETY ISSUE. THANKS. *JB

NHTSA ID
10158744
Incident
Jun 1, 2006
Mileage
169,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

12-249-23R

EQUIPMENT

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

01-167-08R

EQUIPMENT

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

15-302-22

ELECTRICAL SYSTEM; EQUIPMENT

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

15-192-22R

ELECTRICAL SYSTEM

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

01-167-08R

ELECTRICAL SYSTEM; EQUIPMENT

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models

09-51-08R

ENGINE AND ENGINE COOLING; EQUIPMENT

This bulletin is to advise of SOA’s revised catalytic converter recycling program shipping procedure.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Outback by model year
YearComplaintsRecallsInvestigationsIssue Index
2026120048.4
2025710046.3
2024940044.9
2023872051.5
20224604052.5
20212934049.4
20208956049.6
20191,0323047.9
20188073050.2
20179174155.1
20166414156.3
20155085157.0
201420810053.9
201329612053.9
201229116157.6
201165116050.6
201036018049.8
200910513053.9
20082268052.0
20071298051.9
20062767047.4
20052739257.6
20049011260.9
20039315257.1
20021435049.8
20011714053.1
20002072050.3
19991111044.8
19981272049.6
1997794052.9
1996Viewing462055.2
1995210

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.