RoadVitals

1996 Oldsmobile Cutlass Supreme

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
47
Latest May 17, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 11, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
2 injuries, 0 deaths reported

Overview

Our database contains 47 NHTSA owner-reported complaints for the 1996 Oldsmobile Cutlass Supreme, most frequently naming the airbags, brakes and engine categories. 2 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 26 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1019.6%
  • Brakes917.6%
  • Engine815.7%
  • Steering59.8%
  • Electrical59.8%
  • Interior & seats47.8%
  • Visibility23.9%
  • Body & structure23.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING:RACK AND PINION

Dec 11, 2003
750,283 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
The risk: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
The remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
GENERAL MOTORS CORP.Manufacturer number 03062View on NHTSA.gov

AIR BAGS:FRONTAL

Jul 3, 2000
268,146 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. CORROSION OF THE AIR BAG INFLATOR'S INTERNAL WIRING, WHICH CAN OCCUR OVER TIME, COULD CAUSE THE INADVERTENT DEPLOYMENT OF THE DRIVER'S AIR BAG. THIS DEPLOYMENT COULD OCCUR DURING VEHICLE START-UP, WHILE THE VEHICLE IS PARKED OR IDLING, OR WHILE IN OPERATION.
The risk: IF THE CONSUMER IS TOO CLOSE TO AN INFLATING AIR BAG, SERIOUS INJURIES COULD OCCUR.
The remedy: DEALERS WILL REPLACE THE INFLATORS ON THESE AIR BAGS.
GENERAL MOTORS CORP.Manufacturer number 00058View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA03019ClosedEngineering Analysis

POWER RACK AND PINION STEERING FAILURE

Opened Sep 15, 2003
Closed Dec 18, 2003

GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.

STEERINGLed to recall 03V527000
RQ03001ClosedRecall Query

POWER RACK AND PINION STEERING FAILURE

Opened Jan 2, 2003
Closed Sep 15, 2003

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.

STEERING
EA99026ClosedEngineering Analysis

INADVERTENT AIR BAG DEPLOYMENT

Opened Aug 31, 1999
Closed Dec 28, 2001

There is no summary currently available

AIR BAGSLed to recall 00V171000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed May 17, 2004

CONSUMER TOOK VEHICLE FOR A REGULAR MAINTENANCE TO INDEPENDENT SHOP, AND MECHANIC DETERMINED THAT HEAD GASKET WAS LEAKING COOLANT, INTAKE MANIFOLD WAS REPLACED AT CONSUMER'S EXPENSE OF $410.00. *AK *NM

NHTSA ID
10066715
Incident
Apr 7, 2004
Mileage
97,451 mi
Interior & seats
Filed Apr 30, 2004

WHILE DRIVING THE TEMPERATURE GAUGE WENT HOT. CONSUMER TOOK THE VEHICLE TO A MECHANIC BEFORE THE VEHICLE OVERHEATS. THE DEALERSHIP HAS SERVICED THE VEHICLE 4 TIMES FOR THIS ISSUE, IN WHICH THE THERMOSTAT, THE WATER PUMP, THE RADIATOR AND THE INTAKE GASKET WERE REPLACED. HOWEVER, THE PROBLEM STILL EXIST. *LA

NHTSA ID
10071946
Incident
Apr 16, 2004
Mileage
75,000 mi
Steering
Filed Apr 15, 2004

THE CONSUMER IS DISABLED WHICH PRECLUDES HER FROM DRIVING 30-40 MILES TO THE NEAREST OLDSMOBILE DEALER TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS INCLUDED IN A RACK AND PINION RECALL AND THE CONSUMER WANTED TO TAKE THE VEHICLE THE NEAREST CHEVROLET DEALER TO HAVE IT REPAIRED. THE CONSUMER WAS INFORMED BY THE CHEVROLET DEALER'S SERVICE DEPT THAT THE REPAIRS COULD NOT BE DONE THERE. *PH *CB

NHTSA ID
10067471
Incident
Jan 1, 1901
Engine
Filed Apr 5, 2004

THE CONSUMER HEARD A TICKING NOISE FROM THE ENGINE. UPON INSPECTION OF THE NOISE BY THE DEALERSHIP THEY NOTICED THAT THE INTAKE MANIFOLD GASKET WAS LEAKING COOLANT INTO THE OIL. THIS OCCURS BECAUSE THE MANIFOLD IS MAKE OF PLASTIC. *NM

NHTSA ID
10065565
Incident
Mar 29, 2004
Mileage
60,000 mi
Engine
Filed Mar 29, 2004

CAR PROBLEMS WITH 1996 CUTLASS KEEPS STALLING I HAVE ALREADY REPLACED INTAKE GASKET PUT NEW BATTERY IN AN HAD OTHER REPAIRS THIS CAR ONLY HAS 96000 MILES. *AK

NHTSA ID
10064092
Incident
Mar 20, 2004
Steering
Filed Feb 19, 2004

WHILE TURNING THE STEERING WHEEL TOWARDS THE RIGHT IT LOCKED UP AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE CONSUMER WAS INFORMED THE PROBLEM WAS DUE TO A DEFECTIVE RACK AND PINION AS STATED IN THE RECALL. *JB

NHTSA ID
10055254
Incident
Oct 15, 2003
Driver assistance
Filed Feb 5, 2004
Crash reported

THIS HAPPENED SOME TIME AGO BUT I RECENTLY READ OF AN INVESTIGATION THAT YOU HAVE UNDERTAKED AND DECIDED THAT THIS MAY BE RELEVANT. I ALSO HAVE SEEN SERVICE BULLETINS FOR THIS ISSUE. WHILE DRIVING, THE ACCELERATOR CABLE BECAME DETACHED FROM THE ACCELERATOR AND I LOST ALL ACCELERATION WHILE TRAVELING AT 65 MPH ON A FREEWAY IN MORNING TRAFFIC. IT SEEMS THAT THIS SHOULD RISE TO THE LEVEL OF A RECALL. FORTUNATELY, I WAS ABLE TO PULL INTO THE REGULAR LANE OF TRAFFIC AND THEN TO THE BERM BEFORE THE VEHICLE CAME TO A COMPLETE STOP AND BEFORE I WAS REAR ENDED BY THE VEHICLE BEHIND ME. SINCE THERE IS DECELERATION WITHOUT BRAKE LIGHTS, THIS IS A VERY HAZARDOUS SITUATION. WHEN I ARRIVED AT THE DEALERSHIP WITH THE WRECKER, THE SERVICE DEPARTMENT EMPLOYEE ADVISED ME THAT THE CABLE WAS INSTALLED WTIHOUT A CLIP AND THAT THE MANUFACTURERER WAS AWARE OF THE POTENTIAL DEFECT BUT HAD NOT RECALLED THE VEHICLES FOR THIS PROBLEM.

NHTSA ID
10056596
Incident
Oct 17, 1998
Mileage
26,000 mi
Steering
Filed Sep 30, 2003

WHILE MAKING A LEFT TURN STEERING WHEEL LOCKED UP. DRIVER HAD MANAGED TO PULL OVER TO SIDE OF ROAD AND STOPPED VEHICLE. HAD VEHICLE TOWED TO DEALER. MECHANIC COULD NOT LOCATE CAUSE OF STEERING WHEEL LOCKING UP.*AK

NHTSA ID
10042007
Incident
Sep 2, 2003
Mileage
58,675 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

010601002A

ENGINE AND ENGINE COOLING:ENGINE

REVISED PISTON PIN REMOVAL / INSTALLATION PROCEDURE. *TT

990604005A

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME OWNERS MAY COMMENT ON DRIVEABILITY SYMPTONS OF LONG OR HARD STARTS, CHUGGLE, ROUGH IDLE AND LIGHT OR INTERMITTENT MISFIRE DUE TO CLOGGED FUEL INJECTORS. *TT

990730030A

POWER TRAIN:AXLE ASSEMBLY

OWNERS OF SOME VEHICLES EQUIPPED WITH HYDRA-MATIC 3T40, 4T60, 4T60-E OR 4T65-E TRANSAXLES MAY COMMENT ON A GRINDING AND / OR GROWLING NOISE THAT IS NOTICEABLE WHEN STANDING IN PARK ON A HILL OR SLOPE WITH THE ENGINE RUNNING AND THE PARKING BRAKE NOT APPLIED. *TT

00155

AIR BAGS

CAMPAIGN PARTS BULLETIN REGARDING INADVERTENT AIRBAG DEPLOYMENT. *TT

990730030

POWER TRAIN:AXLE ASSEMBLY

SOME VEHICLES EQUIPPED WITH HYDRA-MATIC 3T40, 4T60 OR 4T60-E TRANSXALES MAY COMMENT ON A GRINDING AND / OR GROWLING NOISE THAT IS NOTICEABLE WHEN IN PARK ON INCLINE. *TT

990309004

SUSPENSION

CUSTOMERS MAY COMPLAIN OF GRINDING / SCRAPING / GROANING NOISE FROM REAR SUSPENSION. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Oldsmobile Cutlass Supreme by model year
YearComplaintsRecallsInvestigationsIssue Index
1997431250.3
1996Viewing472356.4
1995771254.1
1994430140.9
1990382558.6
1989232452.9
1988222459.8
1987302
1980010
1979010
1976010
1975010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.