RoadVitals

1997 Oldsmobile Cutlass Supreme

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
43
Latest Oct 25, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 11, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
3 injuries, 0 deaths reported

Overview

Our database contains 43 NHTSA owner-reported complaints for the 1997 Oldsmobile Cutlass Supreme, most frequently naming the steering, brakes and engine categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 21 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering1426.9%
  • Brakes1223.1%
  • Engine59.6%
  • Seat belts35.8%
  • Suspension35.8%
  • Body & structure35.8%
  • Airbags23.8%
  • Electrical23.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V527000

STEERING:RACK AND PINION

Dec 11, 2003
750,283 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
The risk: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
The remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
GENERAL MOTORS CORP.Manufacturer number 03062View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA03019ClosedEngineering Analysis

POWER RACK AND PINION STEERING FAILURE

Opened Sep 15, 2003
Closed Dec 18, 2003

GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.

STEERINGLed to recall 03V527000
RQ03001ClosedRecall Query

POWER RACK AND PINION STEERING FAILURE

Opened Jan 2, 2003
Closed Sep 15, 2003

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.

STEERING

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 43
Engine
Filed Oct 25, 2004

ENGINE COOLANT RESERVOIR HAS AN OILY SCENT AND HAS OIL DEPOSITS INSIDE.*AK

NHTSA ID
10096349
Incident
Jul 27, 2004
Mileage
96,900 mi
Airbags
Filed Aug 6, 2004
1 injury reported

MRS. JONES OWNES A 1997 OLDSMOBILE CUTLASS SUPREME. ON MARCH 10, 2004, I ENTERED THE DRIVER SEAT OF THE SAID CAR TO DEPART FROM HOME. WHEN I ENGAGED THE IGNITION TO START THE CAR THE AIR BAG DEPLOYED. THE DEFECTIVE AIR BAG STRUCK ME IN FACE, CAUSING INJURY.*AK

NHTSA ID
10086318
Incident
Mar 10, 2004
Seat belts
Filed Jul 14, 2004

THE PLASTIC FASTENERS ON THE FRONT PASSENGER SIDE SEAT BELT FELL OFF. DRIVER'S SIDE THE SEAT BELT FASTENER CRACKED AND WAS ABOUT TO FALL OFF. THE SEAT BELTS WERE NOT ABLE TO BE LATCHED. DEALERSHIP DID NOT INDICATE WHY THE FAILURE OCCURRED, THEY WERE JUST QUOTING THE REPLACING PRICE OF THE PART.*AK

NHTSA ID
10081992
Incident
Jul 7, 2004
Mileage
75,000 mi
Steering
Filed Jun 29, 2004

AFTER HAVING RECALL 03V527000 PERFORMED ON MY VEHICLE, I AM HAVING CLICKING NOISES EVERY TIME I TURN THE WHEEL OF THE VEHICLE. *AK

NHTSA ID
10078997
Incident
Apr 30, 2004
Suspension
Filed May 11, 2004

WHEN MAKING A RIGHT TURN CONSUMER HEARD A LOUD NOISE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

NHTSA ID
10073473
Incident
Apr 21, 2004
Mileage
140,000 mi
Brakes
Filed Apr 8, 2004

WHEN BRAKING HEARD A GRINDING NOISE. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT REAR PISTONS WERE STUCK AND ENGAGED THE REAR BRAKES. REAR CALIPERS AND ROTORS WERE REPLACED. IT WAS NOT KNOWN HOW LONG THE VEHICLE WAS IN THIS CONDITION BECAUSE THERE WAS NO WARNING OF THIS PROBLEM BESIDES THE NOISE. *AK *LA

NHTSA ID
10062897
Incident
Mar 9, 2004
Mileage
79,000 mi
SteeringTransmission
Filed Apr 1, 2004

RECALL 03V527000 CONCERNING STEERING GEAR BEARINGS FAILURE. CONSUMER WAS AUTHORIZED TO TAKE THE VEHICLE TO A CHEVROLET DEALERSHIP TO HAVE RECALL REPAIRS DONE. THE DEALER INFORMED THE CONSUMER THAT A LEAKING RACK AND PINION NEEDED TO BE REPLACED BEFORE RECALL WORK COULD BE DONE. REPLACEMENT OF THE RACK AND PINION WAS PART OF THE RECALLED PROBLEM. DEALER CHARGED THE CONSUMER FOR REPLACING THE RACK AND PINION. *AK THE CONSUMER REQUESTED REIMBURSEMENT. THE TRANSMISSION CABLE FROM THE GEAR SHIFT LEVER HAD TO BE REPLACED *JB

NHTSA ID
10059847
Incident
Feb 24, 2004
Mileage
45,000 mi
Steering
Filed Mar 23, 2004
Crash reported1 injury reported

CONSUMER WAS INJURED WHEN HER VEHICLE CRASHED INTO A TELEPHONE POLE AFTER SHE EXPERIENCED LOWER PINION BEARING SEPARATION. *PH *MR

NHTSA ID
10065078
Incident
Feb 1, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

010601002A

ENGINE AND ENGINE COOLING:ENGINE

REVISED PISTON PIN REMOVAL / INSTALLATION PROCEDURE. *TT

990604005A

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME OWNERS MAY COMMENT ON DRIVEABILITY SYMPTONS OF LONG OR HARD STARTS, CHUGGLE, ROUGH IDLE AND LIGHT OR INTERMITTENT MISFIRE DUE TO CLOGGED FUEL INJECTORS. *TT

990730030A

POWER TRAIN:AXLE ASSEMBLY

OWNERS OF SOME VEHICLES EQUIPPED WITH HYDRA-MATIC 3T40, 4T60, 4T60-E OR 4T65-E TRANSAXLES MAY COMMENT ON A GRINDING AND / OR GROWLING NOISE THAT IS NOTICEABLE WHEN STANDING IN PARK ON A HILL OR SLOPE WITH THE ENGINE RUNNING AND THE PARKING BRAKE NOT APPLIED. *TT

990730030

POWER TRAIN:AXLE ASSEMBLY

SOME VEHICLES EQUIPPED WITH HYDRA-MATIC 3T40, 4T60 OR 4T60-E TRANSXALES MAY COMMENT ON A GRINDING AND / OR GROWLING NOISE THAT IS NOTICEABLE WHEN IN PARK ON INCLINE. *TT

990309004

SUSPENSION

CUSTOMERS MAY COMPLAIN OF GRINDING / SCRAPING / GROANING NOISE FROM REAR SUSPENSION. *TT

99021

ELECTRICAL SYSTEM:IGNITION

SUBJECT REGARDING SPARK PLUG WIRE FAILURE. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Oldsmobile Cutlass Supreme by model year
YearComplaintsRecallsInvestigationsIssue Index
1997Viewing431250.3
1996472356.4
1995771254.1
1994430140.9
1990382558.6
1989232452.9
1988222459.8
1987302—
1980010—
1979010—
1976010—
1975010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.