Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 41 NHTSA owner-reported complaints for the 1997 BMW 528I, most frequently naming the suspension, airbags and brakes categories. 32 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 1997 | 1 | 1 |
| Apr 1998 | 2 | 3 |
| Oct 1998 | 1 | 4 |
| Feb 1999 | 3 | 7 |
| Sep 1999 | 1 | 8 |
| Mar 2000 | 1 | 9 |
| Oct 2000 | 1 | 10 |
| Nov 2000 | 1 | 11 |
| Dec 2000 | 1 | 12 |
| Feb 2002 | 3 | 15 |
| Jun 2002 | 1 | 16 |
| Jan 2003 | 1 | 17 |
| Feb 2003 | 1 | 18 |
| May 2003 | 1 | 19 |
| Aug 2003 | 1 | 20 |
| Apr 2004 | 1 | 21 |
| Jun 2004 | 2 | 23 |
| Jul 2004 | 2 | 25 |
| Mar 2005 | 1 | 26 |
| Jun 2005 | 1 | 27 |
| Aug 2005 | 1 | 28 |
| Nov 2006 | 1 | 29 |
| Mar 2007 | 1 | 30 |
| Apr 2007 | 1 | 31 |
| Sep 2007 | 1 | 32 |
| Apr 2008 | 1 | 33 |
| Jan 2009 | 1 | 34 |
| Mar 2009 | 1 | 35 |
| Apr 2010 | 1 | 36 |
| Oct 2010 | 1 | 37 |
| Jan 2011 | 1 | 38 |
| Jul 2011 | 1 | 39 |
| Feb 2013 | 1 | 40 |
| Mar 2014 | 1 | 41 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 1997 BMW 528I. THE CONTACT STATED THE EMERGENCY BRAKE ON HIS VEHICLE HAD NOT OPERATED NORMALLY SINCE HE PURCHASED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A BMW SPECIALIST, WHO STATED THE EMERGENCY BRAKE FOR THIS MODEL BMW HAD NEVER WORKED PROPERLY . THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 200 MILES.
TL* THE CONTACT OWNS A 1997 BMW 528I. THE CONTACT STATED THAT HE TRAVELED OVER A ROAD BUMP AT AN UNKNOWN SPEED WHEN THE VEHICLE RELEASED AN ABNORMAL NOISE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT ONE OF THE STRUTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT INQUIRED OF NHTSA CAMPAIGN NUMBER: 04V183000 (SUSPENSION) BUT HE WAS ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED UNDER THE RECALL BECAUSE THE RECALL REPAIRS WAS A PREVENTATIVE MEASURE AND THE FAILURE HAD ALREADY OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 1997 BMW 528I EQUIPPED WITH NANKANG SPORT NS-1 (255/40/17) DOT U8UY1264906 TIRES. THE CONTACT STATED THAT WHILE INSPECTING THE REAR TIRES, HE NOTICED THAT THERE WERE BUBBLES LOCATED ON THE THREAD OF THE TIRES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 4,800.
AFTER A FEW DAYS OF THE CAR SITTING IN THE DRIVE WAY THE STEERING LOCKING MECHANISM WAS STUCK. FINALLY MANAGED TO GET IT UNLOCKED ONLY TO HAVE IT LOCK AGAIN WHILE DRIVING WHICH IS REALLY SCARY. THIS HAS HAPPENED TWICE. I DECIDED NOT TO DRIVE THE CAR ANYMORE AND DECIDED TO GET RID OF IT. *TR
TWO THINGS SPECIFICALLY WHICH APPEARS TO BE A VERY WIDESPREAD ISSUE. FIRST, THE TRANSMISSION HAS LOST ITS REVERSE FUNCTION. THE VEHICLE GOES IN DRIVE WITHOUT A SINGLE PROBLEM AT ALL. THIS APPEARS TO BE RELATED TO A DEFECT IN THE DRUM ON THE VEHICLE. (A QUICK GOOGLE SEARCH WILL SHOW YOU AND UNBELIEVABLE AMOUNT OF PEOPLE HAVING THE SAME PROBLEM) ALSO, THE RIGHT HEADLIGHT STAYS ON EVEN AFTER THE VEHICLE IS TURNED OFF. THIS IS CAUSED BY A DEFECTIVE TRANSISTOR IN THE LCM (LIGHT CONTROL MODULE). MY LIGHT STAYED ON IN MY 97 BMW 528I AND CAUGHT FIRE, BURNING THE HEADLIGHT CAUSING A FIRE HAZARD. THE HEADLIGHT CAUGHT AFIRE BECAUSE THE LCM MODULE DIDN'T TURN THE LIGHTS OFF. ALSO,THE TRANSMISSION WENT OUT FOR REVERSE. *TR
VEHICLE STARTED RANDOM SHIFT SELECTIONS AFTER RAIN OCCURS. DISPLAY OFTEN SHOWED INCORRECT GEAR SELECTION AND INCORRECT GEAR POSITION ON AUTOMATIC TRANSMISSION. GEAR POSITION INDICATOR ON TRANSMISSION HAS DEGRADED SEALANT ALLOWING WATER INTO WIRING AND SWITCH CAUSING ELECTRICAL MALFUNCTION AND INCORRECT INDICATIONS FROM TRANSMISSION AND ENGINE SPEED CONTROL. HAS PROGRESSED NOW TO COMPLETE DEGRADATION OF ALL TRANSMISSION FUNCTION AND INDICATION REGARDLESS OF WEATHER CONDITIONS. *TR
TL*THE CONTACT OWNS A 1997 BMW 528I. UPON PURCHASING THE VEHICLE IN JANUARY OF 2006, THE CONTACT WAS INFORMED OF ISSUES WITH THE AIR BAG SENSOR THAT HAD BEEN REPAIRED. SOMETIME LATER, THE SRS AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE SEAT BELT SYSTEM, WHICH WAS RELATED TO THE AIR BAG INDICATOR ILLUMINATING. THE FAILURE WAS CAUSED BY EITHER A DEFECT IN THE SEAT BELT BUCKLE, TENSIONER, CONTROL MODULE, OR WIRING HARNESS. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THE MANUFACTURER COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS FOR THE FAILURE. THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE DEALER SLICED AND RIGGED THE WIRING FOR THE AIR BAG INDICATOR SO THAT IT WOULD NO LONGER ILLUMINATE. A DIFFERENT AUTHORIZED DEALER STATED THAT THE DAMAGE TO THE WIRING WOULD COST MORE TO REPLACE THAN THE ACTUAL COST OF THE VEHICLE. THE CONTACT WAS CONCERNED IF THE AIR BAGS WOULD WORK PROPERLY AT THE APPROPRIATE TIME. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 100,100.
TL*THE CONTACT OWNS A 1997 BMW 528I. WHILE DRIVING 60 MPH, THE CONTACT HEARD A CLUNKING NOISE AND NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE DROPPED TO THE GROUND AND THE STEERING WHEEL BEGAN TO VIBRATE BADLY. HE PULLED TO THE SIDE OF THE ROAD AND COULD NOT CONTROL THE VEHICLE. HE CRASHED INTO THE GUARDRAIL AND THE FRONT AND REAR PASSENGER SIDE DOORS WERE DENTED INWARDS. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HIS RESIDENCE AND HE NOTICED THAT THE FRONT SPRING STRUT PLATE FAILED ON THE PASSENGER SIDE. THE DEALER STATED THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS BECAUSE THE VEHICLE WAS TOO OLD. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V183000 (SUSPENSION:FRONT). THE FAILURE MILEAGE WAS 205,730.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The basic conditions for initializing the power windows are not met.
AIR BAGS
TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
AIR BAGS
TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
AIR BAGS; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
TAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES.
EQUIPMENT
Radio / Navigation / Head Unit Identification Guide
AIR BAGS; ELECTRICAL SYSTEM
For the above-referenced vehicles with driver?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? customer support program applies only if there is a defect in materials or workmanship of the Takata driver?s side airbag module in a listed vehicle.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2016 | 59 | 4 | 1 | 66.7 |
| 2015 | 62 | 1 | 1 | 55.2 |
| 2014 | 56 | 3 | 1 | 58.9 |
| 2013 | 73 | 4 | 1 | 52.7 |
| 2012 | 89 | 4 | 1 | 54.6 |
| 2011 | 117 | 4 | 0 | 50.2 |
| 2010 | 65 | 2 | 0 | 49.6 |
| 2009 | 22 | 2 | 0 | 46.9 |
| 2008 | 118 | 2 | 0 | 51.7 |
| 2007 | 1 | 1 | 0 | — |
| 2001 | 2 | 0 | 0 | — |
| 2000 | 42 | 1 | 0 | 46.5 |
| 1999 | 46 | 0 | 0 | 40.3 |
| 1998 | 33 | 0 | 0 | 35.5 |
| 1997Viewing | 41 | 0 | 0 | 39.1 |
| 1996 | 0 | 0 | 0 | — |
| 1995 | 0 | 0 | 0 | — |
| 1994 | 0 | 0 | 0 | — |
| 1993 | 0 | 0 | 0 | — |
| 1992 | 0 | 0 | 0 | — |
| 1991 | 0 | 0 | 0 | — |
| 1990 | 0 | 0 | 0 | — |
| 1980 | 2 | 0 | 0 | — |
| 1979 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.